Asus AiGuru S2 AiGuru S2 Utility User Manual version E2499 English - Page 99

Troubleshooting

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A.6 Troubleshooting When the phone and wireless settings are configured properly, the main display should show the following. This means that the phone is ready to use. Following are some situations you might encounter, indicating that there is a problem with the connection, and the possible actions you can take. Message displayed Problem description Action to take WiFi Disconnected 1. The phone was not configured properly. 2. Communication between the phone and the Wireless Link USB dongle is not established. Reconfigure the phone settings. See section "2.2.3 Handset Mode Switch and WiFi Configure" No Service 1. The communication between the phone and the Wireless Link USB dongle is established. 2. The AiGuru S2 Utility has not been launched. See section "2.2 Optimizing the AiGuru S2 Utility settings" to launch the AiGuru S2 Utility. Skype™ Logged Off 1. Skype™ is not launched on your PC or logged in with personal account. 2. There is no Internet access. Make sure that you have Internet access and that you have launched and logged into Skype™ Different from Offline (Presence), the message Skype Logged Off denotes some possible problems of the Skype utility or the lack of internet access. AiGuru S2 Wireless Skype Phone A-23

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A-23
AiGuru S2 Wireless Skype Phone
A.6
Troubleshooting
When the phone and wireless settings are configured
properly, the main display should show the following.
This means that the phone is ready to use.
Following are some situations you might encounter, indicating that there is a problem
with the connection, and the possible actions you can take.
Message displayed
Problem description
Action to take
WiFi Disconnected
1. The phone was not
configured properly.
2. Communication
between the phone
and the Wireless Link
USB dongle is not
established.
Reconfigure the
phone settings.
See section
“2.2.3
Handset Mode
Switch and WiFi
Configure
”
No Service
1. The communication
between the phone and
the Wireless Link USB
dongle is established.
2. The AiGuru S2 Utility
has not been launched.
See section
“2.2
Optimizing the
AiGuru S2 Utility
settings”
to
launch
the AiGuru S2 Utility.
Skype™ Logged Off
1. Skype™ is not launched
on your PC or logged in
with personal account.
2. There is no Internet
access.
Make sure that you
have Internet access
and that you have
launched and logged
into Skype™
Different from Offline (Presence), the message
Skype Logged Off
denotes some possible problems of the Skype utility or the lack of
internet access.