Asus VH192D User Guide - Page 6

Troubleshooting FAQ - drivers

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English Troubleshooting (FAQ) Problem Possible Solution Power LED is not ON • Press the button to check if the monitor is in the ON mode. • Check if the power cord is properly connected to the monitor and the power outlet. The power LED lights amber and • Check if the monitor and the computer are in the there is no screen image ON mode. • Make sure the signal cable is properly connected the monitor and the computer. • Inspect the signal cable and make sure none of the pins are bent. • Connect the computer with another available monitor to check if the computer is properly working. Screen image is too light or dark • Adjust the Contrast and Brightness settings via OSD. Screen image is not centered or • Press the button for 2-3 seconds to sized properly automatically adjust the image (VGA input only). • Adjust the H-Position or V-Position settings via OSD (VGA input only). Screen image bounces or a wave • Make sure the signal cable is properly pattern is present in the image connected to the monitor and the computer. • Move away electrical devices that may cause electrical interference. Screen image has color defects (white • Inspect the signal cable and make sure that does not look white) none of the pins are bent. • Perform All Reset via OSD. • Adjust the R/G/B color settings or select the Color Temperature via OSD. Screen image is blurry or fuzzy • Press the button for 2-3 seconds to automatically adjust the image (VGA input only). • Adjust the Phase and Clock settings via OSD (VGA input only). No sound or sound is low (for models • Ensure that the audio cable is properly with speakers) connected to the monitor and the computer • Adjust the volume settings of both your monitor and computer. • Ensure that the computer sound card driver is properly installed and activated. Webcam is not working • Make sure that you have connected the USB cable securely to both the LCD monitor and your computer. • Make sure that you use the Microsoft® Windows® Vista / XP Service Pack 2 (3) operating systems. Quick Start Guide 

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4
Quick Start Guide
English
Troubleshooting (FAQ)
Problem
Possible Solution
Power LED is not ON
• Press the
button to check if the monitor is in
the ON mode.
• Check if the power cord is properly connected to
the monitor and the power outlet.
The power LED lights amber and
there is no screen image
• Check if the monitor and the computer are in the
ON mode.
• Make sure the signal cable is properly connected
the monitor and the computer.
• Inspect the signal cable and make sure none of
the pins are bent.
• Connect the computer with another available
monitor to check if the computer is
properly working.
Screen image is too light or dark
• Adjust the Contrast and Brightness settings via
OSD.
Screen image is not centered or
sized properly
• Press the
button for ²–3 seconds to
automatically adjust the image (VGA input only).
• Adjust the H-Position or V-Position settings via
OSD (VGA input only).
Screen image bounces or a wave
pattern is present in the image
• Make sure the signal cable is properly
connected to the monitor and the computer.
• Move away electrical devices that may cause
electrical interference.
Screen image has color defects (white
does not look white)
• Inspect the signal cable and make sure that
none of the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select the
Color Temperature via OSD.
Screen image is blurry or fuzzy
• Press the
button for ²–3 seconds to
automatically adjust the image (VGA input only).
• Adjust the Phase and Clock settings via OSD
(VGA input only).
No sound or sound is low (for models
with speakers)
• Ensure that the audio cable is properly
connected to the monitor and the computer
• Adjust the volume settings of both your
monitor and computer.
• Ensure that the computer sound card driver
is properly installed and activated.
Webcam is not working
• Make sure that you have connected the USB cable
securely to both the LCD monitor and your
computer.
• Make sure that you use the Microsoft
®
Windows
®
Vista / XP Service Pack 2 (3) operating systems.