Audiovox XMCK5 User Guide - Page 31

XpressEZ user guide0407.qxp:Layout 1 5/9/07 12:33 PM Page 31 customer support 31 If this happens: XpressEZ shuts off unexpectedly. You do not receive all the XM channels you have subscribed to. You should: Check whether you have your "Auto Off "function turned on. Check to be sure all of the cables are connected properly. Your XpressEZ may not be activated. Contact XM Satellite Radio. See Page 19. No audio. Check all connections between your XpressEZ and your stereo system. No song title or artist name is displayed. Nothing is wrong with your XpressEZ. That information may be in the process of being updated. Some channels, such as news and sports, may not have such information. No audio when listening to XpressEZ through Check that your XpressEZ and your radio are tuned to the same FM an FM radio. frequency. Audio fades or has static when listening. You might be hearing interference from another FM station. First check all cables for a proper connection on your XpressEZ car cradle. If the problem persists, set your XpressEZ and your radio to a different FM frequency. Audio sounds too soft. Raise the FM audio level until the sound quality improves. XM Instant Traffic and Weather channels sound different than other channels. Nothing is wrong with your XpressEZ. These channels use a different audio technology than the other XM channels.