BenQ RP552H User Manual

BenQ RP552H Manual

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  • BenQ RP552H | User Manual - Page 1
    RP552 / RP552H / RP840G Interactive Flat Panel User Manual
  • BenQ RP552H | User Manual - Page 2
    obligation to notify any person of such revision or changes. Copyright Copyright 2016 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of
  • BenQ RP552H | User Manual - Page 3
    instructions 2 Notes on this display 2 Notes on the LCD panel of this display 2 Safety notice for remote control 3 Battery safety notice 3 BenQ 8 Front panel (RP552 8 Front panel (RP552H 9 Front panel (RP840G 10 Input/output terminals (RP552/RP552H 11 AC IN & Power switch (RP552 12
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    30 Important instructions for RP552H 68 Specifications (RP840G 70 Dimensions (RP552 72 Dimensions (RP552H 73 Dimensions (RP840G 74 Wall mount dimensions (Optional 75 Supported input signal resolution (RP552 / RP552H) ......... 76 Supported input signal resolution (RP840G 78 Troubleshooting
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    . The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be
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    block any ventilation openings. Install in accordance with the manufacturer's instructions. 8. Do not install near any heat sources such as unused for long periods of time. 14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
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    Important safety instructions 3 • Avoid placing guide. If a still image is required for a display, it is recommended to enable Pixel Shift (RP552/RP552H only). See More settings on page 39 for more information. • RP series does not support portrait use; portrait use may cause display damage. BenQ
  • BenQ RP552H | User Manual - Page 8
    4 Important safety instructions • Due to varying storage conditions, the battery life for the on the disposal or recycling of batteries. Consult your local regulations or waste disposal provider. BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its
  • BenQ RP552H | User Manual - Page 9
    missing or damaged, please contact your dealer immediately. LCD display Power cord x 4 D-Sub (15-pin) cable x 1 Audio interface cable Quick start guide USB cable x 1 AAA battery x 2 Touch pen x 2 Remote control • The type of power cord supplied may differ from that illustrated depending on
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    screen facing down. 3. Remove the desktop stands from the display if installed. RP552 *Screw type: M8*25L 1315 mm 400 mm 805 mm 400 mm RP552H 4. Identify the wall mounting screw holes on the back of the display as shown in the illustration. RP840G *Screw type: M8*25L *Screw type: M8
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    Setting up the display 7 5. Install the wall mounting bracket on the display and attach the display to the wall according to the mounting bracket's instructions. The length of the screw should exceed the thickness of the wall mounting bracket by at least 10 mm. Make sure that all screws are
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    . Built-in computer USB interface. The function is not available. USB interface of Android system, which can access storage device to play media files and support keyboard & mouse. Receive remote control signals. Do not obstruct the receiver.
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    Front panel (RP552H) Parts of the display and their functions 9 9 1 2 3 4 5 6788 No. Name 1 Power 2 USB interface of Android system, which can access storage device to play media files and support keyboard & mouse. Receive remote control signals. Do not obstruct the receiver. The maximum
  • BenQ RP552H | User Manual - Page 14
    10 Parts of the display and their functions Front panel (RP840G) No. Name 1 Power 2 Home 3 Return 4 Menu 5 Volume Down 6 Volume Up Remote Control 7 Signal Receiver Description Tap to enter energy saving mode. Press and hold for 2 seconds or more to power off. Press to back to main screen.
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    Parts of the display and their functions 11 Input/output terminals (RP552/RP552H) LAN No. Name 1 USB 2 HDMI IN 3 VGA OUT 4 AUDIO IN 5 VGA IN 6 TOUCH 7 AV IN 8 COAX OUT 9 RS232 10 EARPHONE 11 LAN Description Connect USB
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    12 Parts of the display and their functions AC IN & Power switch (RP552) 13 power switch 12 No. Name 12 AC IN 13 POWER SWITCH Description AC input, connecting AC power supply. Refer to Connecting power on page 24 for more information. Open and shut down AC power supply. Refer to Turning the
  • BenQ RP552H | User Manual - Page 17
    Parts of the display and their functions 13 Input/output terminals (RP840G) HDMI4(4K2K) HDMI4(4K2K) LAN No. Name 1 USB 2 HDMI IN Description Connects USB devices such as USB keyboards, USB mice, and USB flash drives. High-definition multimedia interface signal input. Connect to PC with an
  • BenQ RP552H | User Manual - Page 18
    14 Parts of the display and their functions Remote control 1 Turn the display on or off. 2 Turn on or off the mute function. 3 Built-in computer Windows key. 4 Space Built-in computer space key. 5 Alt+Tab Built-in computer Alt+Tab key. 6 Alt+F4 Built-in computer program window close button. 7
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    Parts of the display and their functions 15 21  Direction key. Press for right selection. 22  Direction key. Press for downward selection. 23 ENTER Confirms your selection or save changes. 24 Quickly start writing application (EZWrite). Select writing pen quickly if the application is started.
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    16 Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the
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    Parts of the display and their functions 17 Remote control usage tips • Point and aim the top front of the remote control directly at the display's remote control sensor window when you press the buttons. • Do not let the remote control become wet or place it in humid environments (like bathrooms
  • BenQ RP552H | User Manual - Page 22
    Connect the TOUCH (type B) jack on the display to the USB port of a computer using the supplied USB cable. The touch module of the display supports easy Plug-and-Play operation. There is no need to install additional drivers on the computer. D-Sub (15-pin) cable USB cable Audio cable Computer
  • BenQ RP552H | User Manual - Page 23
    an HDMI cable. 2. To view images from this input, press the INPUT button on the remote control to switch to respective input source. RP552/RP552H HDMI cable RP840G HDMI4(4K2K) DVD player HDMI cable DVD player • The applicable cable is not supplied and should be purchased separately. • HDMI
  • BenQ RP552H | User Manual - Page 24
    20 Connection Connecting the AV inputs 1. Connect the AV IN jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable. 2. Connect the VCR's audio output jacks to the AV IN jacks on the display using a suitable audio cable. 3. To view images from this
  • BenQ RP552H | User Manual - Page 25
    Connection 21 Connecting the coaxial output To use coaxial out for acoustic applications: 1. Use coaxial cable to connect via COAX OUT to your audio equipment. 2. Plug in power cord, and switch power on. Coaxial cable drive LAN Audio equipment The applicable cable is not supplied and should be
  • BenQ RP552H | User Manual - Page 26
    22 Connection Connecting the video output For computer: 1. Use D-Sub cable and audio cable to connect from VGA OUT and EARPHONE to the respective jacks of the devices. 2. Plug in power cord, and switch power on. 3. Press on the remote control to turn on the display. Press INPUT to switch to PC
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    Connection 23 Connecting to serial port Directly connect the computer to RS232 ports on the input/output terminals. RS-232C cable Computer • The applicable cable is not supplied and should be purchased separately. • This connection is applicable to straight-through RS-232C cable only. • After
  • BenQ RP552H | User Manual - Page 28
    type on the power cord. • Be aware of the power loading when you use extension cords or multiple outlet power boards. • There are no user serviceable parts in this display. Never unscrew or remove any covers. There are dangerous voltages inside the display. Turn off the power and unplug the power
  • BenQ RP552H | User Manual - Page 29
    you power on the display, you will be guided through a series of setup screens. Follow the on-screen instructions or the steps below to start up your to boot up with the BenQ screen. This may take a moment. 2. Tap Next on the screen to begin. Follow the on-screen instructions to set up the language
  • BenQ RP552H | User Manual - Page 30
    and the default value of Backlight is 10. Downloading software BenQ may periodically release software updates that may add functions or applications your device or to obtain the software license key, please visit http://DSdownload.BenQ.com. Then enter the serial number (can be found on the sticker
  • BenQ RP552H | User Manual - Page 31
    Basic operations 27 Setting up the Internet connection Your display must be connected to the network to download updates or surf the Internet. To find the MAC address in Android OS, please go to Setting > Network > Status. Network setting 1. On the home screen, select Apps ( )>Settings ( ).
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    28 Basic operations 2. Go to Ethernet checking, set the switcher to On, and press Advanced to go to Advanced setting. 3. Set Automatic IP to On and press Confirm to configure the network setting.
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    Wireless connection 1. Set the button to On to connect to a wireless network. Basic operations 29 2. A list of available networks will show on the screen. Click on the network's name to connect to the network. The password is needed if it is your first time to use the network. 3. Key in the
  • BenQ RP552H | User Manual - Page 34
    30 Basic operations Updating software Whenever a new version of software is available, the system will automatically detect the update and will prompt you to download it every time you turn on the display. If you want to update the software, choose "Confirm" to continue the update. Or your can
  • BenQ RP552H | User Manual - Page 35
    Using the touch screen You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7/ 8*. The following table shows a list of gestures you can use on the touch screen. • Ensure that you have
  • BenQ RP552H | User Manual - Page 36
    32 Basic operations OS functions Gesture actions For Windows Vista and Windows 7 Drag one finger left or right. Selection Quickly drag your finger (Flick) in a desired direction. Pan up / Pan down / Back / Forward Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and
  • BenQ RP552H | User Manual - Page 37
    specific applications Basic operations 33 Gesture actions • Move two fingers in opposing directions. • Use one finger to pivot around another. Supported by specific applications Tap two fingers simultaneously. The target should be the midpoint between the fingers. For Windows XP, Windows Vista
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    34 Basic operations Gesture Description Slide to pan Slide is primarily used for panning interactions but can also be used for moving, drawing or writing. Slide can also be used to target small, densely packed elements by scrubbing (sliding the finger over related objects such as radio buttons).
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    Basic operations 35 Important instructions for using the touch screen Please clean the frame when there is sign of malfunction on the touch screen. • Before you clean the screen, make
  • BenQ RP552H | User Manual - Page 40
    36 Menu operations Menu operations One touch menu operation Drag the General Setting menu up from the bottom-center of the screen, as shown below, to enter the General Setting menu. Setting menu Input setting Press INPUT on the remote control, Menu on the front panel. or drag from the bottom
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    Menu operations 37 Audio setting Click on the General Setting menu to enter the Audio menu. • Press on the remote control and press ENTER on the remote control to confirm or directly click an item. • Press BACK on the remote control or click a blank area outside the menu to exit the menu. Menu
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    38 Menu operations Screen settings Click on the General Setting menu to enter the Screen menu. The Auto button is only available for use when a VGA input signal is connected. • Press on the remote control and press ENTER on the remote control to confirm or directly click an item. • Press BACK
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    Menu operations 39 • Press on the remote control and press ENTER on the remote control to confirm or directly click an item. • Press BACK on the remote control or click a blank area outside the menu to exit the menu. Menu Brightness Contrast Hue Sharpness Color Temp. Description Press VOL+ /
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    panel of the display. Pixel Shift Press ENTER on the remote control or click the icon to set a pixel shift preventing from image retention (RP552&RP552H only). Power Schedule Press ENTER on the remote control or click the icon to set a power schedule. • The Key Lock and IR Lock functions cannot
  • BenQ RP552H | User Manual - Page 45
    Menu operations 41 Floating Annotation Setting About device Refer to Floating Annotation Toolbar on page 57 for more information. Click to view system information in Android. The amount of available storage space for the user varies according to the amount of pre-installed apps and images
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    42 Android system interface Android system interface Note that this is a closed Android OS. Download and use of unauthorized apps on this system are not available. Main interface The display launches the Android main interface by default. To navigate the Android main interface: • Press / on
  • BenQ RP552H | User Manual - Page 47
    and annotation application that allows the user to treat the touchscreen like an interactive, multi-functional blackboard/whiteboard. EZWrite 3.0 supports 6-point touch. Icon Function Description Exit Click to exit EZWrite 3.0. Save Paint Brush Eraser Cooperation Tools Click to save the
  • BenQ RP552H | User Manual - Page 48
    44 Android system interface Icon Function Description Image import Click to import an image into EZWrite 3.0. Refer to Importing images on page 55 for more information. Cancel Click to undo previous operation. Restore Click to redo the cancelled operation. Page Add page Reveals the page
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    Android system interface 45 Cooperation tools Cooperation tools are a group of applications in EZWrite 3.0 that utilize the touchscreen allowing users greater collaboration and interaction with the display. • Click in EZWrite 3.0 to launch Cooperation tools menu. Icon Function Description
  • BenQ RP552H | User Manual - Page 50
    46 Android system interface Stopwatch / Timer Stopwatch allows you to create interactive time-sensitive games/activities. Timer allows you to display a countdown timer for timed games/activities. 1. Click > in EZWrite 3.0. 2. The Stopwatch / Timer tool opens to Stopwatch in group mode by default
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    Android system interface 47 3. Click the group mode button to turn group mode off as shown below. 1. 2. 3. 4. 5. Item 1 2 3 4 5 Function Stopwatch / Timer Group mode Stopwatch Start / Lap Lap table Description Click to switch between Stopwatch and Timer. Click to turn group mode ON. Group
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    48 Android system interface 5. The Timer settings screen will appear on the display as shown below. 1. 2. 3. Item 1 2 Function Stopwatch / Timer Time setting Description Click to switch between Stopwatch and Timer. Swipe up/down to set the amount of countdown time for the timer. The longest
  • BenQ RP552H | User Manual - Page 53
    Android system interface 49 Buzzers Buzzers allows you to create 2 to 5 touchscreen "buzzer" buttons for use in interactive question and answer games/activities. 1. Click > in EZWrite 3.0. 2. Select the number of buzzers you want to use. 3. The buzzers will appear on the display. 4. The first
  • BenQ RP552H | User Manual - Page 54
    50 Android system interface Draw Draw allows you to randomly draw 1 to 6 participants from a pool of up to 100 candidates for interactive games/activities. 1. Click > in EZWrite 3.0. 2. The Draw screen will appear on the display as shown below. 1. 4. 2. 3. 5. Item 1 Function Participants
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    Android system interface 51 Scoreboard Scoreboard allows you to create 2 to 5 touchscreen scoreboards for use in interactive score-based games/activities. 1. Click > in EZWrite 3.0. 2. Select the number of scoreboards you want to use. 3. The scoreboards will appear on the display. 4. Swipe up or
  • BenQ RP552H | User Manual - Page 56
    52 Android system interface Team Post Team Post allows 2 to 5 teams to use simplified versions of the EZWrite 3.0 drawing tools for use in multi-person interactive brainstorming games/actives. Team Post also allows a moderator/teacher to distribute a question to all teams participating in the team
  • BenQ RP552H | User Manual - Page 57
    are selected the drawing boards will be divided into two pages. Click / on the left bar to navigate between the pages. • Each drawing board only supports one touch point at a time. 4. Click if you want to create a question or annotation that will be distributed to each drawing board. The question
  • BenQ RP552H | User Manual - Page 58
    54 Android system interface 5. Draw a question or annotation in the question window and click Paste to all to distribute the content to each drawing board as shown below.
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    Android system interface 55 Importing images 1. Click to import images that are stored internally or on a connected storage device, which you can then draw or create annotations on. 2. When an image has been selected and imported it will appear in EZWrite 3.0 as shown below. - Click and drag on
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    56 Android system interface Adding pages 1. Click to view a list of pages which have been added. - Click / to add a new page to draw or create annotations on. - Click on a thumbnail or click / to navigate between the pages. - Select the thumbnail of a page and click to delete the page selected. -
  • BenQ RP552H | User Manual - Page 61
    Android system interface 57 - Click Cloud via QR code and the image will be saved to the cloud with a corresponding QR code for the image will appearing on the display as shown below. Images saved to the cloud will be stored there for download for only 30 minutes. - Scan the QR code with a mobile
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    58 Android system interface App Shortcuts Click to switch the buttons to shortcuts for the 6 most recently used apps. Annotation brush Click to switch to the annotation menu. Refer to Annotation menu on page 58 for more information Main interface Click to return to the main Android interface. •
  • BenQ RP552H | User Manual - Page 63
    Clear Save Resize Android system interface 59 Click to erase all annotations on the screen. You may also quickly erase any annotations made by wiping any writing or drawings on the touchscreen using a balled-up fist. Click to save the annotations on the screen. Refer to Saving files on page 56
  • BenQ RP552H | User Manual - Page 64
    60 Android system interface EZFinder EZFinder helps the user browse for files in stored in the internal storage of the Android system or external storage connected to the display. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Item 1 2 3 4 5 6 7 8 Function Description Storage device Return
  • BenQ RP552H | User Manual - Page 65
    Android system interface 61 11 Main display area Displays files of corresponding type stored in the selected storage device. Click to select a file 12 File preview Displays a preview of the selected file along with file details Multimedia files such as images, audio files, and videos can be
  • BenQ RP552H | User Manual - Page 66
    Rotate the current image clockwise. Set the animation effect and playing interval for images being played, and set the current image as the wallpaper. Supported image format (codec): • JPEG (base-line up to 15360 x 8704, progressive up to 1024 x 768, MPO up to 15360 x 8640) • PNG (non-interlace up
  • BenQ RP552H | User Manual - Page 67
    play audio files in the playlist. Repeatedly play a single audio file in the playlist. Randomly play audio files in the playlist. Supported audio format (codec): • mp3 (MPEPG1/2 Layer 1: 32Kbps~448Kbps, MPEPG1/2 Layer 2: 8Kbps~384Kbps, MPEPG1/2 Layer 3: 8Kbps~320Kbps, 16KHz~48KHz sampling rate
  • BenQ RP552H | User Manual - Page 68
    rewind the current video. Play/pause the current playback. Fast forward the current video. Play the next video. Check videos in the playlist. Supported video format (codec) up to 1080p resolution: • 3gp (H.264) • avi (MPEG-2, MPEG-4 Xvid-SP, MPEG-4 Xvid-ASP, H.264, MJPEG) • mkv (MPEG-4, H.264
  • BenQ RP552H | User Manual - Page 69
    Android system interface 65 Browser When connected to a network, click on the browser icon to surf the Internet. Click on the symbol X in the upper left corner to close it. loading... http://www.google.com/ Menu Menu is the shortcut to settings menu. Refer to Setting menu on page 36 for
  • BenQ RP552H | User Manual - Page 70
    you to conveniently conduct video conference meetings with any other Zoom user. For free plan users of Zoom ( ), please visit https://zoomnow.tw/live/?benq to upgrade your plan to a paid plan. Read more information on the website. 1. On the home screen, select Apps ( )>Zoom ( ) 2. Select Sign In if
  • BenQ RP552H | User Manual - Page 71
    Android system interface 67 - After signing in, create a meeting ID which will be the meeting ID other users will enter to join the meeting. - If joining a meeting, enter the meeting ID provided by the creator of the meeting in the Join a Meeting page.
  • BenQ RP552H | User Manual - Page 72
    Video Audio External speaker out (L/R) Audio W (Amp) Internal speaker Specifications RP552 LED 55" 0.630 1920 x 1080 350 nits 1400:1 (RP552) / 1200:1 (RP552H) 8 8-bit(16.7M) IR Touch 32767 x 32767 10 points touch (varies from operating systems and applications) +/- 2mm USB type B x 1 Windows XP
  • BenQ RP552H | User Manual - Page 73
    RP552) 35 / 61 / 35 / 35 (RP552H) YES YES YES NO NO YES YES YES • Specifications and functions are subject to change without notice. • To make sure that the touch function works properly on Mac OS X 10.10, you are recommended to perform screen calibration first. Contact BenQ dealer for the required
  • BenQ RP552H | User Manual - Page 74
    70 Product information Specifications (RP840G) Item LCD panel Touch Backlight Panel size Pixel pitch (mm) Native resolution (pixels) Brightness (cd/m2) (typical) Contrast (typical) Response time (ms) (typical) Panel Bit Technology Resolution Capacity Accuracy Touch Output Operating System
  • BenQ RP552H | User Manual - Page 75
    Play™ is not available. APK cannot be installed in the default location unless given permission by the management units. Contact your BenQ dealer for the required support for the management permission. Without management permission, installing function won't work. There is no guarantee that the self
  • BenQ RP552H | User Manual - Page 76
    72 Product information Dimensions (RP552) fPP PP 23(1,1* fPP $&7,9($5($ fPP PP 23(1,1* fPP $&7,9($5($ ,1&+ fPP PP PP PP PP PP PP 0 PP Unit: mm
  • BenQ RP552H | User Manual - Page 77
    Dimensions (RP552H) Product information 73 Unit: mm
  • BenQ RP552H | User Manual - Page 78
    74 Product information Dimensions (RP840G) Unit: mm
  • BenQ RP552H | User Manual - Page 79
    Wall mount dimensions (Optional) Product information 75 Unit: mm
  • BenQ RP552H | User Manual - Page 80
    76 Product information Supported input signal resolution (RP552 / RP552H) Resolution AV 640 x 480 @ 60Hz 640 x 480 @ 67Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 832 x 624 @
  • BenQ RP552H | User Manual - Page 81
    720p (30Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (24Psf) 1080p (25Psf) 1080p (50Hz) 1080p (60Hz) • : supported • Vacant: not supported Product information 77
  • BenQ RP552H | User Manual - Page 82
    78 Product information Supported input signal resolution (RP840G) Resolution AV 640 x 480 @ 60Hz 640 x 480 @ 67Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x
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    576p (50Hz) 720p (25Hz) 720p (30Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (24Psf) 1080p (25Psf) 1080p (50Hz) 1080p (60Hz) • : supported • Vacant: not supported • 3840 x 2160 @ 30Hz is available via HDMI 4. Product information 79
  • BenQ RP552H | User Manual - Page 84
    80 Troubleshooting Troubleshooting Problem No picture No sound The computer input image Have you chosen an unsupported output resolution on the computer? Refer to Dimensions (RP552H) on page 73 to select a supported resolution and try again. • Have you chosen an unsupported output resolution on
  • BenQ RP552H | User Manual - Page 85
    Troubleshooting 81 The remote control does not work Remote control failure Machine automatically shutdown Signal out of range Background has vertical lines or streaks Image lack of color, color is incorrect Display format that is not supported connected or has quality problem. • Adjust chromaticity
  • BenQ RP552H | User Manual - Page 86
    82 Troubleshooting No picture and no sound With horizontal or vertical stripes or image dithering No color, color is weak or image is weak With image but
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RP552 / RP552H / RP840G
Interactive Flat Panel
User Manual