Binatone FOCUS66 User Guide - Page 41

ENGLISH Account What do I do if I forgot Click on the "Forgot Password" link on my password? the http:// www.hubbleconnected.com/ motorola/login/ website OR your Android™ or iOS application. An email will be sent to your registered email address. Account I am unable to receive a 1. new password although I have used the "Forgot password" option. 2. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder. There might be a delay in getting your e-mail. Please wait a few minutes and refresh your email account. Connectivity I get a message: We 1. Issues are having problems accessing your camera. This could be due to lack of internet 2. connection. Please wait and try again later. 3. Please try again in a few minutes. This could be because of any issue with your internet connection. If the problem remains, please restart your Camera to check if this fixes the problem. Please restart your Wireless Router. Viewing Camera When I am in "remote When you are accessing your Camera mode", the video stops via a network different from your after 5 minutes. How home network (over internet) your do I view for longer? video times out after 5 minutes. You can click on the Camera again from the Android™/iOS application to start streaming again. If you are accessing from your webbrowser, then you can press on the Reload button to start viewing your Camera video stream again. Help 41