Bissell CrossWave All-in-One Multi-Surface Cleaner 1785 User Guide - Page 14

Troubleshooting WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Reduced spray OR no spray Loss of suction power Brush roll is not turning Machine won't turn on Machine is leaking Possible causes Clean water tank may be empty Clean water tank may not be seated completely System isn't completely primed Brush window is not latched in place Not holding trigger to spray solution Spray tips on foot clogged Tanks may not be seated properly Dirty tank has picked up maximum amount of dirty water and has reached full line Brush window is not latched in place Debris channel in foot is clogged by debris Filter clogged by debris Brush roll is not installed properly Machine is standing upright Obstruction has caused brush roll to stop Obstruction has caused brush roll to stop and shut down machine Cap of clean water tank is not closed properly Remedies Refill tank Turn power OFF / Remove and reseat tank Hold trigger for 10 to 15 seconds to make sure the solution has flowed to the spray tips Turn power OFF / Unplug machine and re-install brush window Hold trigger continuously while using the machine Use a pin to clean the spray tips located underneath the brush roll window Turn Power OFF / Remove both tanks and reseat them so they fit properly on the machine Empty dirty tank Turn Power OFF / Unplug machine and re-install brush window Clean the channel with a paper towel Remove debris clogging the filter screen and clean the filter Turn Power OFF / Unplug machine and follow instructions on page 11 for replacing brush roll Recline machine to make brush roll turn on Turn Power OFF / Unplug machine and remove brush window and brush roll to remove obstruction Unplug machine to reset the system. While the machine is unplugged, remove the brush window and brush roll to remove the obstruction before plugging the machine back in for use. Remove the clean water tank and re-apply the cap 14 www.BISSELL.com