Bissell ProHeat Plus Upright Carpet Cleaner 17998 User Guide - Page 14

Troubleshooting WARNING To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Problem Possible causes Remedies The light is not illuminating on the front of the machine Power Switch is OFF. Turn Power Switch ON. Bladder may be empty. Refill bladder with hot tap water. Filter may be clogged. Clean out the flow indicator following steps on page 13. Reduced spray or no spray Tanks may not be seated properly. Turn power OFF (O); remove & reseat tanks. Pump may have lost prime. Turn power OFF (O); after 1 minute turn ON and press trigger. Pump belt may be broken. Turn ON the machine and check to see that the DirtLifter PowerBrush turns. DirtLifter® PowerBrush does not turn Brush belt or pump belt is off or broken. Turn the machine OFF (O) and unplug from the outlet. To check if the brush belt or pump belt has broken, you will need a flathead screwdriver. Insert the blade end into the lower slot of the Belt Access Door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken, visit BISSELL.com for replacement part information. ReadyTools™ Dial may be on the Set ReadyTools™ Dial to the proper wrong setting for the cleaning job. setting, depending on how you are using your machine. Nozzle window may not be properly attached. Cleaner not picking up solution 2-in-1 Tank lid is not properly installed. Press down firmly on the black oval gasket at the top window to make sure the two tabs on the back of the nozzle window are snapped into the mating slots in the main housing. Reinstall lid following steps on page 8. 2-in-1 Tank is not properly seated. 2-in-1 Tank must be firmly seated to function; remove and reseat tank. Poor tool position. (Handheld attachments only.) Adjust angle; apply more downward pressure. 2-in-1 Tank has picked up maximum dirty water. Empty tank following steps on page 12. 14 www.BISSELL.com