Blackberry 8100 User Guide

Blackberry 8100 - Pearl - T-Mobile Manual

Blackberry 8100 manual content summary:

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    User Guide BlackBerry 8100 Smartphone
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    SWD-280430-0211022727-001
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    an application to a Convenience key...12 Set owner information...12 Turn on standby mode...12 About links...12 Create a link for a PIN...13 BlackBerry basics shortcuts...13 BlackBerry basics troubleshooting...13 Shortcuts...15 BlackBerry basics shortcuts...13 Phone shortcuts...15 Camera shortcuts
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    recording videos...46 Camera options...46 Camera shortcuts...15 Camera troubleshooting...47 Media...49 Transferring and downloading media files...49 Playing media files and recording voice notes...51 Managing media files...53 Viewing pictures...57 Managing pictures...58 Media card options...60 Media
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    attachments...111 vCard contact attachments...112 Attachment shortcuts...18 Attachment troubleshooting...113 Synchronization...115 About synchronization...115 Reconcile email messages over the wireless network...115 Delete email messages over the wireless network...115 Prerequisites: Wireless data
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    : Upgrading the BlackBerry Device Software over the wireless network...138 Upgrade the BlackBerry Device Software...138 Return to the previous version of the BlackBerry Device Software...138 Delete the previous version of the BlackBerry Device Software...139 Application troubleshooting...139
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    ...149 Contact basics...149 Customizing contacts...151 Categories...152 Mailing lists...154 Multiple address books...155 SIM card phone book...156 Contact list options...157 Contact troubleshooting...158 Calendar...159 Calendar basics...159 Meetings...161 Calendar options...163 Multiple calendars
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    BlackBerry Messenger...199 Contacts...199 Conversations...201 Availability...203 Display and keyboard...205 Backlighting...205 Display options...205 Keyboard options...207 Themes...208 Display troubleshooting...209 Language...211 Change the display language...211 Add a display language...211 Delete
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    address book to your SIM card...156 Change a SIM card contact...157 Delete a SIM card contact...157 Store SMS text messages on your SIM card...79 About SIM card security...224 Protect your SIM card with a PIN code...225 Change the SIM card PIN code...225 Change the display name for a phone number
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    site...255 Service books...257 About service books...257 Accept a service book ...257 Delete a service book...257 Troubleshooting...259 BlackBerry basics troubleshooting...13 Phone troubleshooting...37 Voice dialing troubleshooting...43 Camera troubleshooting...47 Media troubleshooting...62 Message
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    Application troubleshooting...139 Maps troubleshooting...146 Contact troubleshooting...158 Calendar troubleshooting...167 Bluetooth technology troubleshooting...188 Date and time troubleshooting...191 Notification profile troubleshooting...198 Display troubleshooting...209 Language troubleshooting
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    typing input method for phone number and password fields. Type text using SureType technology 1. Press the letter key once for each letter in set the Input Language field to Multitap. • To use the SureType® input method, set the Input Language field to . 3. Press the Menu key
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    right side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/Keyboard. 2. Set the Convenience Key Opens fields. 3. Press the Menu key. 4. Click Save. Set owner information Owner information appears
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    you have not deleted the application that you assigned to the key. Assign a different application to the key. Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features might not be
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    For more information about the features that are available on your device, contact your wireless service provider or administrator. 14
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    Home screen or application list, press the End key. • To delete a highlighted item, press the Backspace/Delete key. On the Home screen • To lock the keyboard, hold the asterisk (*) key. To unlock the keyboard, press the asterisk (*) key and the Send key. • To lock the device, set a password. Hold
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    To zoom out from a subject before taking a picture, press the Volume Down key. • To change the flash mode for a picture, press the Space key. Media shortcuts • To pause a video or song, press the Mute key. To resume playing a video or song, press the Mute key. • To move to the controls at the bottom
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    in the device options, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold the Alt key and press the Enter key. Continue to hold the Alt key and highlight a language. Release the Alt key. • To type a long word quickly, type part of the word. In the list that
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    (/) in the web address field, press the Shift key and the Space key. • To stop loading a web page, press the Escape key. • To close the browser, hold the Escape key. On a web page • To switch between Column view and Page view, press the at sign (@) key. • To move to a specific web page, press the
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    general calendar options, change the Enable Quick Entry field to No. • To schedule an appointment, press the period (.) key. • To move to the next day, week, or month, press 9. • To move to the previous day, Week view, press 8. • To move to the current date, press the exclamation point (!) key. 19
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    the Home screen or in the phone, perform one of the following actions: • Type a phone number. • Type part of a contact name. Highlight a contact or phone number. 2. Press the key. To end the call, press the key. Answer a second call 1. Press the Menu key. 2. Perform one of the following actions
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    phone keypad. • To type a number, press a number key. • To type the first letter on a key, hold the Alt key. Press the letter key once. • To type the second letter on a key, hold the Alt key. Press the letter key twice. Switch applications during a call 1. During a call, press the Menu key
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    volume. 1. In the phone, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Default Call Volume field. 5. Press the Menu key. 6. Click Save. Improve sound quality during a call You can only change sound quality for the earpiece on your BlackBerry® device. 1. During a call
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    quality for all calls You can only change sound quality for the earpiece on your BlackBerry® device. 1. In the phone, press the Menu key. 2. Click Options. 3. Click General Options. 4. Change the Enhance Call Audio field. 5. Press the Menu key. 6. Click Save. Voice mail Check your voice mail Verify
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    dial key. Click the trackball. • To delete the contact from the speed dial list, click Delete. Conference calls Make a conference call 1. During a call, press the Send key. 2. Type a phone number or highlight a contact. 3. Press the Send key. 4. During the second call, press the Menu key. 5. Click
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    wireless service provider supports this feature. If you make a conference call, you can leave the conference call and the call continues without you. 1. During a conference call, press the Menu key. 2. Click Transfer. Caller ID Add a caller ID picture for a contact 1. In the address book, highlight
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    a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Click the caller ID picture. 5. Click Delete Picture. 6. Press the Menu key. 7. Click Save. Call logs About call logs Call logs include the date on which you called your contact, the phone number that you
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    the Menu key. 3. Click View History. 4. Press the Menu key. 5. Click Forward. Delete call log notes 1. In the phone, highlight a call log. 2. Press the Menu key. 3. Click View History. 4. Press the Menu key. 5. Click Edit Notes. 6. Press the Menu key. 7. Click Clear Field. 8. Click the trackball
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    your wireless service provider has set up your SIM card for this service. Turn on call waiting If you have more than one phone number associated with your BlackBerry® device, you can change call waiting options for the active phone number only. 1. In the phone, press the Menu key. 2. Click Options
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    4. Press the Menu key. 5. Click Edit Numbers. 6. Click a phone number. 7. Click Edit. 8. Change the phone number. 9. Click the trackball. Delete a call forwarding phone number You can only delete call forwarding phone numbers that you have added. 1. In the phone, press the Menu key. 2. Click Options
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    your wireless service plan includes this service. • Verify that your wireless service provider has set up your SIM card for this service. • Verify that your wireless service provider has provided you with a call blocking password. Block calls 1. In the phone, press the Menu key. 2. Click Options
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    your wireless service provider has set up your SIM card for this service. • Verify that your wireless service provider has provided you with a SIM card PIN 2 code. Turn on fixed dialing 1. In the phone, press the Menu key. 2. Click Options. 3. Click FDN Phone List. 4. Press the Menu key. 5. Click
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    only. Likewise, when you add a contact from the organization to your address book, you only need to type the contact's extension. Set the default country code and area code 1. In the phone, press the Menu key. 2. Click Options. 3. Click Smart Dialing. 4. Set the Country Code and Area Code fields. 33
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    your wireless service provider supports this feature. • Verify that your TTY device operates at 45.45 bits per second. • Verify that you have inserted the TTY device connector into the headset jack on your BlackBerry® device. Turn on TTY support 1. In the phone, press the Menu key. 2. Click Options
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    . To turn off TTY support, set the TTY Mode field to No. Multiple phone numbers About multiple phone numbers Your SIM card might support more than one phone number, or your BlackBerry® device might be associated with a phone number provided by your wireless service provider and an enterprise voice
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    . 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click General Options. 4. Change the Confirm Delete field to No. 5. Press the Menu key. 6. Click Save. Stop ending calls when you insert your device in the holster 1. In the phone, press the Menu key. 2. Click Options
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    Click Clear Timer. 5. Press the Menu key. 6. Click Save. Phone shortcuts • To answer a call, press the Send key. • To insert a plus sign (+) when typing a phone number, hold 0. • To add an extension to a phone number, press the X key. Type the extension number. • To set up speed dial for a contact
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    , click Advanced Options. Click SIM Card. Highlight the phone number. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Click the trackball. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and
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    I cannot join a call If your BlackBerry® device is associated with an enterprise voice phone number, you cannot join a call that you make from or receive to your enterprise voice phone number with a call that you make from or receive to the phone number provided by your wireless service provider. 39
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    a voice command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Change the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the device
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    Menu key. 4. Click Save. If your BlackBerry® device identifies more than one possible match to a voice command, your device selects the best match and dials the phone number automatically. Turn off voice prompts 1. In the voice dialing application, wait for the sound. 2. Say "Turn prompts off." Set
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    options, click Voice Dialing. 2. Press the Menu key. 3. Click Adapt Digits. 4. Complete the instructions on the screen. Voice dialing troubleshooting I cannot make calls using a voice command Try performing the following actions: • Verify that your BlackBerry® device is connected to the wireless
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    camera, click the trackball. 2. Perform one of the following actions: • To take another picture, click the icon. • To set the picture as a caller ID picture or Home screen background, click the icon. • To rename and save the picture, click the icon. • To send the picture, click the icon. • To delete
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    actions: • To change the default flash mode for pictures, change the Default Flash Setting field. • To compensate for the current lighting conditions, change the White Balance field. Change the video size and format 1. In the video camera, press the Menu key. 2. Click Options. 3. Change the Video
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    for a picture, press the Space key. Camera troubleshooting I cannot save pictures Your BlackBerry® device memory or media card might not have enough available memory to store pictures. Try performing the following actions: • If you are trying to save a picture to your device memory, delete old data
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    power level drops below 20 percent, the flash dims to conserve battery power. In cold temperatures, when the battery power level drops below 20 percent, the flash might turn off. Some pictures that I take are blurry In low lighting conditions, the camera might compensate for the lack of exposure by
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    device and your computer using the media manager tool of the BlackBerry® Desktop Manager. For more information about using the media manager tool, see the Media Manager Online Help. If you turn on media card encryption and you transfer files to your media card using mass storage mode or Bluetooth
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    a category. 3. Highlight a media file. 4. Press the Menu key. 5. Click one of the following menu items: • Send As Email • Send As MMS • Send Using Bluetooth Download a ring tone Verify that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click
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    note, click the progress bar. 2. Roll the trackball to the right or left. 3. Click the trackball. Play the next or previous song in a category 1. When playing a song, press the Menu key. 2. Click Next Track or Previous Track. Repeat a media file 1. In the media application, click a media type. 51
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    a category. 3. Click a song, video, or voice note. 4. Press the Menu key. 5. Click Repeat. To stop repeating a song, video, or voice note, press the Menu key. Click Repeat. Search for a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. In the Find
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    for media files You can only improve sound quality when you use stereo headphones with your BlackBerry® device. 1. In the media application, press the Menu key. 2. Click Options. 3. Change the Equalizer field. Keep backlighting on when you play a video 1. In the media application, press the Menu key
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    , or Genres. Click an artist, album, or genre. • To delete an artist, album, or genre, click the corresponding minus sign (-). 5. Press the Menu key. 6. Click Save. Add a song to a standard playlist 1. In the media application, click Music. 2. Click a category. 3. Highlight a song, artist, album, or
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    playlist. 4. Highlight a song. 5. Press the Menu key. 6. Click Move. 7. Roll the trackball to the new location. 8. Click the trackball. 9. Press the Menu key. 10. Click Save. Delete a song from a standard playlist 1. In the media application, click Music. 2. Click Playlists. 3. Click a standard
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    . 4. Press the Menu key. 5. Click Delete. View properties for a media file 1. In the media application, click a media type. 2. If necessary, click a category. 3. Highlight a media file. 4. Press the Menu key. 5. Click Properties. Change the amount of memory available for media files 1. In the media
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    Press the key. 5. Click Set As Home Screen Image. To clear the picture from the Home screen, press the key. Click Reset Home Screen Image. View pictures as a slide show 1. In the media application, click Pictures. 2. Click My Pictures. 3. Highlight a picture. 4. Press the Menu key. 5. Click View
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    the picture. In a picture, roll the trackball. Rotate a picture 1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction. Managing pictures Add a picture folder 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key
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    , .png, .gif, or .bmp files, to the BlackBerry® device memory or a media card. 1. Open a picture attachment or highlight a picture on a web page. 2. Press the Menu key. 3. Click Save Image. 4. Click Save. Sort pictures 1. In the media application, press the Menu key. 2. Click Options. 3. Change the
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    folders that you added. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Highlight a picture or picture folder. 4. Press the Menu key. 5. Click Delete. Media card options About media cards Insert a microSD media card into your BlackBerry® device to extend the memory that is
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    options, click Media Card. 2. Press the Menu key. 3. Click Format Card. View the amount of available memory on a media card Verify that media card support is turned on. In the device options, click Media Card. Turn on mass storage mode manually 1. Connect your BlackBerry® device to your computer
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    • If you are trying to open a media file on your computer using the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is turned off on your device. • If you encrypted the media files on your media card using a media card encryption key and you are trying to open an
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    mode support. Format the media card. My device is not using the correct ring tone or Home screen background If you are using a ring tone or Home screen background picture that you encrypted on your media card using your BlackBerry® device password and you reset your device, unlock your device
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    , press the Menu key. 2. Click Save Draft. Set the importance level for a message You can set the importance level for an email message, PIN message, or MMS message. 1. When composing a message, press the Menu key. 2. Click Options. 3. Set the Importance field. 4. Press the Menu key. 5. Click Save
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    Server that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Set the Use
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    Menu key. 6. Click Send. Send an SMS text message 1. In a message list, press the key. 2. Click Compose SMS. 3. Perform one of the following actions: • If the contact is not in your address book, click Use Once. Type an SMS phone number (include the country code and area code). Click the trackball
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    list, highlight the message. 2. Press the Menu key. 3. Click Delete. Managing messages Open a message If your BlackBerry® device is associated with more than one email address, you might be able to open messages from the message list for a specific email address. In a message list, click a message
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    Alt key. Roll the trackball up or down. Release the Alt key. Press the Menu key. Click Delete Messages. • To delete all message prior to a certain date, highlight a date field. Press the Menu key. Click Delete Prior. Click Delete. Note: Email messages that you delete using the Delete Prior menu item
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    Menu key. 3. Click File. 4. Highlight a message folder. 5. Press the Menu key. 6. Click File. Add, change, or delete an email message folder You can add, change, or delete email message folders in the email application on your computer. If wireless email reconciliation is turned on, your BlackBerry
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    from a specific email message folder to your device Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key. 2. Click
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    that supports this feature. For more information, contact your administrator. If you use the BlackBerry® Internet Service, see the BlackBerry Internet Service Online Help for more information. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Filters. 4. Press the Menu key
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    are forwarded to your BlackBerry® device. If email messages are forwarded, specify whether they are forwarded with high importance or with the email message header only. Turn on an email message filter 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Filters. 4. Select the
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    . 2. Select the Spell Check Email Before Sending option. 3. Press the Menu key. 4. Click Save. Set an out-of-office reply Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your
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    messages Verify that your wireless service provider supports this feature. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. If necessary, change the Message Services field to the email account that uses the BlackBerry Internet Service. 5. Perform any of the
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    ® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Settings. 4. Change the Send Email to Handheld field to No
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    , perform one of the following actions: • Type a PIN. Click the trackball. • Type a contact name. Click the trackball. • Type part of a contact name. Click a contact. 4. Type a message. 5. Press the Menu key. 6. Click Send. Set a high importance level for received PIN messages 1. In a message list
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    list, press the key. 2. Click Compose SMS. 3. Perform one of the following actions: • If the contact is not in your address book, click Use Once. Type an SMS phone number (include the country code and area code). Click the trackball. • If the contact is in your address book, click a contact. 4. Type
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    SIM card are deleted after the device imports them to a message list. Request delivery notification for all SMS text messages Depending on your wireless service provider, this option might not appear. 1. In the device options, click SMS. 2. Set the Delivery Reports field to On. 3. Press the Menu key
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    might send traffic reports. Prerequisites: Cell broadcasting • Verify that your wireless service provider supports this feature. • Verify that your SIM card is set up with a cell broadcast channel or your wireless service provider has provided you with the ID for a cell broadcast channel. • Verify
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    a cell broadcast channel. 4. Press the Menu key. 5. Click Set Nickname. 6. Type a name for the cell broadcast channel. 7. Click OK. MMS messages MMS message basics About MMS messages With an MMS phone number, you can send and receive MMS messages that contain media files such as .jpg, .gif, .wbmp
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    in your address book, click a contact. Click an email address or MMS phone number. 4. Type a message. 5. Press the key. 6. Click Send. Create a slide show in an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio
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    item. Click Move Field. Roll the trackball to the new location. Click the trackball. MMS message attachments Attach a media file to an MMS message 1. When composing an MMS message, press the Menu key. 2. Click one of the following menu items: • Attach Picture • Attach Audio • Attach Video • Attach
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    Save a media file from an MMS message 1. In an MMS message, press the Menu key. 2. Click one of the following menu items: • Save Image • notification when the recipient opens the message, set the Confirm Read field to Yes. 4. Press the Menu key. 5. Click Save. Request delivery notification or
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    , call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click Options. 3. If necessary, click General Options. 4. Change the Confirm Delete field to No. 5. Press the Menu key. 6. Click Save. Turn off the prompt that appears when you mark
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    how messages are separated, change the Separators field. 5. Press the Menu key. 6. Click Save. About multiple message lists Depending on your email setup option, you might be able to associate your BlackBerry® device with more than one email account. For example, you might be able to associate your
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    open and manage email messages for that email account, and you can send messages using the email address for the email account. For more information about associating your device with more than one email account, see the BlackBerry Internet Service Online Help. Depending on your theme, a separate
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    BlackBerry® device to allow messages from contacts in your allowed sender list. 1. In the device options, click Security Options. 2. Click Firewall. 3. Press the Menu key. 4. Click Configure Exceptions. 5. Press the Menu key. 6. Click one of the following menu items: • Add Email Address • Add Phone
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    4. Press the Menu key. 5. Click Reset Count or Reset All Counts. Message shortcuts In a message • To reply to a message, press the exclamation point (!) key. • To forward a message, press the period (.) key. • To move to the last cursor position after you close and reopen a received email message or
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    an email address, a PIN, or a phone number for your contact. • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service
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    is turned on. • If your email message folders do not appear on your BlackBerry® device, reconcile your email messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. I cannot send SMS text messages
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    an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Wait for a short period of time. Your device receives long messages and attachments in sections. • Try viewing your message in plain text. Press the Menu key
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    left or right. Click a selected character. For example, to type ü, hold 3 and roll the trackball to the left until ü is highlighted. Click the trackball. Cut, copy, and paste text 1. With text highlighted, press the Menu key. 2. Click Cut or Copy. 3. Place the cursor where you want to insert the cut
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    and Vertical Sensitivity fields. 3. Press the Menu key. 4. Click Save. Turn off trackball sounds 1. In the device options, click Screen/Keyboard. 2. Set the Audible Roll field to Mute. 3. Press the Menu key. 4. Click Save. To turn on trackball sounds again, set the Audible Roll field to Click. 94
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    typing input method for phone number and password fields. Type text using SureType technology 1. Press the letter key once for each letter in set the Input Language field to Multitap. • To use the SureType® input method, set the Input Language field to . 3. Press the Menu key
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    input language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the device options, click Language. 2. Change the Input Language field. 3. Press the Menu key. 4. Click Save. Change the input
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    Menu key. Click Add To Dictionary. • To stop checking spelling, press the Menu key. Click Cancel Spell Check. Check spelling automatically before sending email Custom Dictionary. 3. Press the Menu key. 4. Click New. 5. Type a word or letter combination. 6. Click the trackball. Change a word in the
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    the trackball. Delete a word from the custom dictionary 1. In the device options, click Spell Check. 2. Click Custom Dictionary. 3. Highlight a word. 4. Press the Menu key. 5. Click Delete. Custom dictionary About the custom dictionary If you type a word or letter combination that your BlackBerry
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    , your BlackBerry® device recognizes contacts when you type them. 1. In the device options, click Language. 2. Click Input Options. 3. Change the Use Address Book as Data Source field to Off. 4. Press the Menu key. 5. Click Save. AutoText About AutoText AutoText is designed to replace specific text
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    date or time), press the Menu key. Click Insert Macro. 6. In the Using field, perform one of the following actions: • To capitalize the entry exactly as you typed it, click Specified Case. • To capitalize the entry according to the context, click SmartCase. 7. Set the language. 8. Press the Menu key
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    text when typing, press the Shift key and the Backspace/Delete key. • To copy highlighted text when typing, press the Alt key and click the trackball. • To paste highlighted text when typing, press the Shift key and click the trackball. Typing troubleshooting I cannot type a password Verify that you
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    You can only check the spelling of text that you type. 102
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    in the email application on your computer or in another integrated email account if your device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. 1. In a message list, press the Menu key. 2. Click Search
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    is also deleted from the email application on your computer or another integrated email account. Search for messages by contact or subject You can search for messages on your BlackBerry® device by contact or subject. 1. In a message list, highlight a message. 2. Press the Menu key. 3. Click one
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    Press the Menu key. 3. Click Delete Search. Organizer data Search for organizer data You can search for organizer data on your BlackBerry® device that contains specific information. 1. In the search application, perform any of the following actions: • In the Text field, type text or a phone number
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    with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. 1. In the address book, press the Menu key. 2. Click Lookup. 3. Type part or all of a contact name. 4. Click the trackball. Manage address lookup results
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    ® device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a message, press the Menu key. 2. If necessary, click Retrieve
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    view the size, author, publication date, and other attachment properties for an attachment. 1. In an attachment, press the Menu key. 2. Click Retrieve Info or View Info. Set font options for an attachment 1. In an attachment, press the Menu key. 2. Click Options. 3. Set the font fields. 4. Press the
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    an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. When the "Password protected document" message appears, press the Escape key. 2. Press the Menu
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    the Show Gridlines field to Yes. • To label spreadsheet rows with numbers and columns with letters, set the Display Labels field to Yes. 4. Press the Menu key. 5. Click Save. Media attachments View a list of pages in a multi-page .tif file attachment You can view a list of pages in a multi-page .tif
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    file attachment, press the Menu key. 2. Click Table of Contents. To move to a specific page, click a page. Switch pages in a multi-page .tif file attachment 1. In a multi-page .tif file attachment, press the Menu key trackball up or down. To zoom back to the original slide size, press the Menu key.
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    attachments vCard® contact attachments (.vcf files) contain information for a specific contact. When you add a vCard contact attachment to an email message, recipients of your email message can view your contact information or add it to the address book on their BlackBerry® device. When you open an
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    cancel the download and wait for a short period of time. Try downloading the attachment again. A question mark appears on a slide A question mark appears on a slide if your BlackBerry® device has not downloaded the slide. To download the slide, highlight the slide. Press the Menu key. Click Retrieve
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    114
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    the BlackBerry Desktop Software Online Help. Reconcile email messages over the wireless network Set the Wireless Reconcile option for each email address that is associated with your BlackBerry® device. 1. In a message list, press the Menu key. 2. Click Options. 3. Click Email Reconciliation. 4. Set
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    Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. Synchronize organizer data over the wireless network 1. In the address book
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    after you start it. If you reset your device, the process continues after the device restarts. 1. In the device options, click Security Options. 2. Click General Settings. 3. Press the Menu key. 4. Click Wipe Handheld. 5. To delete all third-party applications from your device, select the Include
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    is turned on in the address book, calendar, task list, and memo list. • If you use the BlackBerry® Internet Service, you must use the synchronization tool of the BlackBerry® Desktop Manager to synchronize calendar data. For more information, see the BlackBerry Desktop Software Online Help. 118
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    For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer. Some characters in calendar entries do not
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    120
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    appear on the screen, press the key. Click Go To. Type a web address. 2. Click the trackball. Search the Internet Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Internet Service that supports this feature. For more information, contact your wireless
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    On a web page, click the trackball. To zoom out from the web page, press the Escape key. Move back or forward a web page 1. On a web page, press the Menu key. 2. Click Back or Forward. Move through a web page line by line 1. On a web page, press the Menu key. 2. Click Select Mode. To select only
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    the Menu key. Click Link Address. • Highlight or pause on a picture. Press the Menu key. Click Image Address. • Press the Menu key. Click Page Address. 2. Click Copy Address. To paste the address, press the Menu key. Click Paste. Send a web page address 1. On a web page, press the Menu key. 2. Click
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    , highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address. 4. Click Send Address. 5. Click a message type. To return to the browser after you send the message, press the Escape key. Viewing pictures and playing media files Play a song or video on a web
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    in italic. Add a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Add Bookmark. 3. In the Auto Synchronize field, set how often the browser should check for updates to the web page. 4. In the Start time field, set the time of day when the browser should start checking for
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    folder. 4. Press the Menu key. 5. Click Add Subfolder. File a bookmark for a web page 1. On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a bookmark. 4. Press the Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Rename a bookmark
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    story, click Read Story. To hide a description, highlight a title. Press the Menu key. Click Hide Description. Listen to web feed content If your BlackBerry® device is associated with an email account that uses the BlackBerry® Internet Service, you can listen to web feed content that does not exceed
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    . 6. Change the web feed. 7. Click Accept. File a web feed 1. On a web page, press the Menu key. 2. Click Bookmarks. 3. Highlight a web feed. 4. Press the Menu key. 5. Click Move Bookmark. 6. Roll the trackball to the new location. 7. Click the trackball. Delete a web feed 1. On a web page, press
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    Page Address field, type a web address. • Change the Start Page field. 5. Press the Menu key. 6. Click Save Options. Change JavaScript options 1. In the browser, press the Menu key. 2. Click Options. 3. Click Browser Configuration. 4. Select any of the following check boxes: • Support JavaScript
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    To stop displaying pictures, click Browser Configuration. Change the Show Images field. • To change the quality of pictures, click General fields. 5. Press the Menu key. 6. Click Save Options. Set the character encoding for all web pages By default, your BlackBerry® device uses the optimal
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    press the Menu key. 2. Click Options. 3. Click Cache Operations. 4. Click Clear History. About browser configurations The browser on your BlackBerry® device supports multiple browser configurations for optimizing your browsing experience. If your BlackBerry device is associated with an email account
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    between the WAP gateway and content servers is encrypted using TLS or SSL. Manage browser security 1. In the device options, click Security Options. 2. Click TLS or WTLS. 3. Set the security options. 4. Press the Menu key. 5. Click Save. TLS options TLS Default: Specify the type of TLS or SSL
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    to another web page. Protocol: Specify the protocol that your BlackBerry® device uses for TLS connections between the browser and content on the authentication certificate for the content server does not match the web address that the browser is trying to connect to. Prompt for Certificate: Specify
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    6. Click OK. 7. Press the Menu key. 8. Click Save. Browser push About browser push Browser push is designed to push information from a web application to your BlackBerry® device as the information becomes available. For example, you can use browser push to receive updates for weather reports, stock
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    4. Press the Menu key. 5. Click Save. Browser push options Process MDS: Set whether your BlackBerry® device accepts browser push messages from the BlackBerry® Enterprise Server or BlackBerry® Internet Service. MDS Hosts: Set whether your device accepts push messages from all BlackBerry Enterprise
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    this service. I cannot set up automatic synchronization for bookmarks When you add a bookmark, you can only set the Auto Synchronize and Start Time fields if content protection is turned off. I cannot play a song or video on a web page Your BlackBerry® device might not support the size or file
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    In the device options, click Advanced Options. 2. Click Applications. 3. Highlight a third-party application. 4. Press the Menu key. 5. Click Delete. Receive a device password prompt before you add an application Verify that you have set a BlackBerry® device password. 1. In the device options, click
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    the BlackBerry Device Software using the application loader tool of the BlackBerry® Desktop Manager. For more information about upgrading using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. When a BlackBerry Device Software upgrade is available for you to download
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    manually. 1. In the device options, click Advanced Options. 2. Click Wireless Upgrade. 3. Click Previous upgrade succeeded. 4. Press the Menu key. 5. Click Delete Downgrade Data. Application troubleshooting I cannot add applications Try performing the following actions: • Verify that your BlackBerry
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    140
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    Menu key. 2. Click Find Location. 3. Perform one of the following actions: • To view your current location if your BlackBerry® device is paired with a Bluetooth® enabled GPS receiver, click Where I Am. • To view a new location, click Enter An Address. To type location information in specific address
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    a contact, click From Address Book. • To view a location that you viewed recently, click the location. View a list of points of interest near a location You can search for points of interest such as businesses, airports, schools, parks, or landmarks. 1. On a map, press the Menu key. 2. Click Local
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    Press the Menu key. 6. Click Edit. 7. Change the bookmark. 8. Press the Menu key. 9. Click Save. Delete a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Find Location. 3. Click From Favorites. 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Delete. Add a bookmark
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    Add Subfolder. File a bookmark for a location or route 1. On a map, press the Menu key. 2. Click Find Location. 3. Click From Favorites. 4. Highlight a bookmark. 5. Press the Menu key. 6. Click Move. 7. Roll the trackball to the new location. 8. Click the trackball. Map options Set the GPS receiver
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    coordinates for your current location to pictures that you take. 1. In the camera, press the Menu key. 2. Click Options. 3. Change the Geotagging field to Enabled. 4. Press the Menu key. 5. Click Save. To stop adding GPS location information to pictures, set the Geotagging field to Disabled
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    information, a globe indicator appears beside the file name in the lower-left corner of the screen. 1. In the media application, click Pictures. 2. Click a category. 3. Highlight a picture that includes GPS location information. 4. Press the Menu key. 5. Click View on Map. Map shortcuts • To
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    that uses a BlackBerry® Enterprise Server, your administrator might be able to track the location of your device. 1. In the device options, click Advanced Options. 2. Click GPS. 3. Change the Location Tracking field to No. 4. Press the Menu key. 5. Click Save. GPS technology troubleshooting I cannot
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    • If you have paired your BlackBerry® device with a Bluetooth® enabled GPS receiver, verify that the Bluetooth enabled GPS receiver is turned on. • If you are using GPS technology for the first time, wait a short period of time for your device to get your GPS location. 148
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    the custom address book field. 4. Press the Enter key. You can synchronize custom address book fields on your BlackBerry® device with the email application on your computer. For more information about synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. About
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    contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Delete. Search for contacts in your organization's address book Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more
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    the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign a ring tone to a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Press the Menu key. 5. Click Add
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    the Menu key. 6. Click Replace Picture. 7. Highlight a picture. 8. Press the Menu key. 9. Click Select. 10. Center the picture in the box. 11. Press the Menu key. 12. Click Crop and Save. Delete the caller ID picture for a contact 1. In the address book, highlight a contact. 2. Press the Menu key
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    memo list and changes that you make in one application are made in all applications. Create a category for contacts, tasks, or memos 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Press the Menu key. 4. Click New. 5. Type a name for the category. 6. Press
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    deleted. Mailing lists About mailing lists You can use mailing lists when you send email, PIN, SMS text, or MMS messages. Mailing lists that you create on your BlackBerry® device do not appear in the email application on your computer. Create a mailing list 1. In the address book, press the Menu key
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    a mailing list 1. In the address book, highlight a mailing list. 2. Press the Menu key. 3. Click Delete Group. Multiple address books About multiple address books If your BlackBerry®device is associated with multiple email accounts, you might have contacts from each address book on your device. For
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    Save. Copy contacts from your SIM card to your address book Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Press the Menu key. 4. Click Copy All To Address Book. Note: If you try
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    1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Edit. 6. Change the contact information. 7. Press the Menu key. 8. Click Save. Delete a SIM card contact 1. In the address book, press the Menu key. 2. Click SIM Phone Book
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    , you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer. Caller ID pictures are not appearing on my device If
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    also displays free time that you have between appointments. Switch calendar views 1. In a calendar, press the Menu key. 2. Click a view. Move around a calendar 1. In a calendar, press the Menu key. 2. Perform one of the following actions: • To move to a specific date, click Go To Date. • To move
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    device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a calendar, press the Menu key. 2. Click New. 3. Type the meeting
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    device is associated with an email account that uses the BlackBerry® Internet Service or a BlackBerry® Enterprise Server that supports this feature. For more information, contact your wireless service provider or administrator. 1. In a calendar, press the Menu key. 2. Click New. 3. Type the meeting
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    , press the Menu key. 2. Click View Calendar. To return to the meeting invitation, press the Escape key. Check availability of meeting participants Verify that your BlackBerry® device is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more
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    1. In a meeting, meeting invitation, or meeting response, press the Menu key. 2. Click Email All Attendees. Contact a meeting participant 1. In a meeting, meeting invitation, or meeting response, highlight a contact. 2. Press the Menu key. 3. Click a message type or Call . Calendar options
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    field. 5. Press the Menu key. 6. Click Save. Change the email address that you use to send messages or meeting invitations Verify that your BlackBerry® device is associated with more than one email address. 1. In the device options, click Advanced Options. 2. Click Default Services. 3. Change the
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    within the set period of time appear in a calendar. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click
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    device, you can schedule and manage appointments and meetings in each calendar. For more information, contact your wireless service provider. Switch calendars Verify that you have multiple calendars on your BlackBerry® device. 1. In a calendar, press the Menu key. 2. Click Select Calendar. 3. Click
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    BlackBerry® device. 1. In the device options, click Advanced Options. 2. Click Default Services. 3. Change the Calendar (CICAL) field. 4. Press the Menu key • To move to the current date, press the exclamation point (!) key. Calendar troubleshooting I cannot schedule appointments that span multiple
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    168
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    basics Create a task 1. In the task list, press the Menu key. 2. Click New. 3. Type the task information. 4. Set a due date for the task. 5. If the task recurs, set the Recurrence field. 6. Press the Menu key. 7. Click Save. Recurrence fields Every: Set the frequency of the daily, weekly, or monthly
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    • To mark the task as deferred, in progress, or waiting, click Open. Set the Status field. Press the Menu key. Click Save. Hide completed tasks 1. In the task list, press the Menu key. 2. Click Hide Completed. Send a task or memo 1. In the task list or memo list, highlight a task or memo. 2. Press
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    memo list and changes that you make in one application are made in all applications. Create a category for contacts, tasks, or memos 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Press the Menu key. 4. Click New. 5. Type a name for the category. 6. Press
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    Set the Show Tasks field to Yes. 4. Press the Menu key. 5. Click Save. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu
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    Delete field to No. 5. Press the Menu key. 6. Click Save. View the number of tasks or memos stored on your device 1. In the task list or memo list, press the Menu key. 2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device
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    174
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    1. In the memo list, press the Menu key. 2. Click New. 3. Type the memo information. 4. Press the Menu key. 5. Click Save. Change a memo 1. In the memo list, highlight a memo. 2. Press the Menu key. 3. Click Edit. 4. Change the memo information. 5. Click the trackball. 6. Click Save. Send a task or
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    memo list and changes that you make in one application are made in all applications. Create a category for contacts, tasks, or memos 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Press the Menu key. 4. Click New. 5. Type a name for the category. 6. Press
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    check box beside the category. 4. Press the Menu key. 5. Click Save. Delete a category 1. In the address book, task list, or memo list, press the Menu key. 2. Click Filter. 3. Highlight a category. 4. Press the Menu key. 5. Click Delete. Note: When you delete a category, contacts, tasks, or memos in
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    2. Click Options. The Number of Entries field displays the number of tasks or memos that are stored on your BlackBerry® device. 178
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    Alarm About the alarm In the BlackBerry® device alarm, you can set the alarm to sound at the same time everyday or only on weekdays. You can also set a snooze time for the alarm and adjust the alarm volume. If you turn off your device by pressing the Power key, or by clicking Turn Power Off
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    180
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    , press the corresponding key on the BlackBerry® device keyboard. • To use the alternate function on a key in the calculator, press the Alt key and the corresponding key on the device keyboard. Convert a measurement 1. In the calculator, type a number. 2. Press the Menu key. 3. Perform one of
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    182
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    them. 1. In the Bluetooth setup application, click Search for devices from here or Allow another device to find me. 2. Click OK. 3. If necessary, click a Bluetooth enabled device. 4. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry® device. 5. If necessary, type
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    the Menu key. 5. Click Transfer Address Book. Receive a media file using Bluetooth technology Verify that Bluetooth® technology is turned on and that your BlackBerry® device is paired with a Bluetooth enabled device. 1. In the media application, click a media type. 2. Press the Menu key. 3. Click
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    ® enabled devices again, change the Address Book Transfer field to All Entries. Restrict outgoing calls 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Set the Allow outgoing calls field to Never or If Unlocked. 5. Press the Menu key. 6. Click Save. 185
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    options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Set the Discoverable field to Yes. 5. Press the Menu key. 6. Click Save. Change the pairing name for your BlackBerry device 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. In the Device
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    that you can synchronize your organizer data. Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to
  • Blackberry 8100 | User Guide - Page 190
    the next or previous media file on your BlackBerry device. Encrypt data that you send or receive using Bluetooth technology Verify that the Bluetooth® enabled device supports data encryption. 1. In the device options, click Bluetooth. 2. Press the Menu key. 3. Click Options. 4. Change the Security
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    the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about
  • Blackberry 8100 | User Guide - Page 192
    190
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    • To get the date and time from the BlackBerry network, change the Date/Time Source field to BlackBerry. 4. Press the Menu key. 5. Click Update Time. 6. Press the Menu key. 7. Click Save. To set the time yourself, change the Date/Time Source field to Off. Date and time troubleshooting The time on my
  • Blackberry 8100 | User Guide - Page 194
    192
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    media folder that contains songs, ring tones, or voice notes. 6. Highlight a song, ring tone, or voice note. 7. Press the Menu key. 8. Click Set As Phone Tune. Switch notification profiles In the profile list, click a notification profile. Create a notification profile 1. In the profile list, click
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    10. Click Save. 11. To set notification options for another item, repeat steps 5 through 10. 12. Press the Menu key. 13. Click Save. Change a notification profile 1. In the profile list, click Advanced. 2. Highlight a notification profile. 3. Press the Menu key. 4. Click Edit. 5. Change the
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    that your wireless service provider supports this feature. 1. In the media application, click Ring Tones. 2. Click All Ring Tones. 3. Press the Menu key. 4. Click Download Ring Tones. LED notification LED notification The LED light on the top of your BlackBerry® device flashes different colors to
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    You can add contacts to this notification profile exception, or you can delete it. Set custom notification for calls or messages from a specific contact 1. In the notification profile list, click Advanced. 2. Press the Menu key. 3. Click New Exception. 4. In the Exception field, type a name for the
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    exception. 3. Press the Menu key. 4. Click Move. 5. Roll the trackball to the new location. 6. Click the trackball. Change a notification profile Menu key. 4. Click Edit. 5. In the From field, press the Menu key. 6. Click one of the following menu items: • Add Name • Change Name • Delete Name Delete
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    the other application. Your BlackBerry® device bases the volume for custom ring tones on the volume that you set in the active notification profile. Assign a ring tone to a contact 1. In the address book, highlight a contact. 2. Press the Menu key. 3. Click Edit. 4. Press the Menu key. 5. Click Add
  • Blackberry 8100 | User Guide - Page 201
    or Request by PIN. Type an email address or PIN. Press the Enter key. • If the contact is in your address book, highlight a contact. Press the Menu key. Click Request (Email) or Request (PIN). 4. Perform one of the following actions: • If you want to set a password, and have turned on invitation
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    for Novell® GroupWise®, or the BlackBerry® Internet Service, when you send an invitation and the recipient accepts, you might not be notified. Delete a contact 1. In BlackBerry® Messenger, on the contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Delete Contact. View a contact
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    in your contact list. 1. In BlackBerry® Messenger, highlight a group. 2. Press the Menu key. 3. Click Delete Group. Conversations Start a conversation 1. In BlackBerry® Messenger, on the contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Start Conversation. 4. Type a message
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    files. 4. Click a file. Ping a contact When you ping a contact, the contact's BlackBerry® device vibrates. 1. During a BlackBerry Messenger conversation, click the trackball. 2. Click Ping Contact. Turn off ping vibration 1. In BlackBerry® Messenger, on the contact list screen, press the Menu key
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    you can paste it into other BlackBerry® device applications. 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Copy History. Clear a conversation history 1. In BlackBerry® Messenger, during a conversation, press the Menu key. 2. Click Clear History. End a conversation
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    Receive notification when a contact becomes available 1. In BlackBerry® Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert. 204
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    1. In the device options, click Screen/Keyboard. 2. Change the Automatically Dim Backlight field to Off. 3. Press the Menu key. 4. Click Save. Display options Use a picture as the Home screen background 1. In the media application, click Pictures. 2. Click My Pictures. 3. Highlight a picture. 205
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    screen, press the key. Click Reset Home Screen Image. Download a Home screen background Verify that your wireless service provider supports this feature. 1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click Download Images. Set the display font 1. In
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    folder 1. In the application list, highlight an application folder. 2. Press the Menu key. 3. Click Delete. Keyboard options Turn on key tones 1. In the device options, click Screen/Keyboard. 2. Set the Key Tone field to On. 3. Press the Menu key. 4. Click Save. Turn off trackball sounds 1. In the
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    on your theme, you might not be able to change the application that is assigned to a Convenience key. 1. In the device options, click Screen/Keyboard. 2. Set the Convenience Key Opens fields. 3. Press the Menu key. 4. Click Save. Set the trackball sensitivity You can set how the trackball responds
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    the Menu key. 4. Click Delete. Download a theme Verify that your wireless service provider supports this feature. 1. In the device options, click Theme. 2. Press the Menu key. 3. Click Download Themes. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device
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    language using the application loader tool of the BlackBerry® Desktop Manager. For more information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. Delete a display language In the setup wizard, complete the instructions on the Language
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    Input Options. 3. Change the input options. 4. Press the Menu key. 5. Click Save. Change the voice dialing language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. In the device options, click
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    all applications, including the phone, message list, address book, and calendar. 1. In the device options, click Language. 2. Change the Name Display field. 3. Press the Menu key. 4. Click Save. Language troubleshooting Some characters do not appear correctly on my device The BlackBerry® Enterprise
  • Blackberry 8100 | User Guide - Page 216
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    and product information booklet for your BlackBerry® device. 1. On the Home screen or in the application list, click Manage Connections. 2. Perform one of or click Restore Connections. Network connection indicators Mobile network Green: Your BlackBerry® device is connected to the wireless network.
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    coverage notification 1. In the device options, click Screen/Keyboard. 2. Set the LED Coverage Indicator field to On. 3. Press the Menu key. 4. Click Save. When your BlackBerry® device is connected to the wireless network, the LED light flashes green. To turn off wireless coverage notification again
  • Blackberry 8100 | User Guide - Page 219
    Menu key. 6. Click Delete. 7. Press the Menu key. 8. Click Save. Turn off data service Depending on your wireless service plan, you might be able to turn off data service (email, PIN and MMS messages, and browser service) on your BlackBerry® device so that only phone and SMS text messaging services
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    3. Press the Menu key. 4. Click Save. About roaming In most cases, your BlackBerry® device automatically connects to an appropriate wireless network when you travel outside your wireless service provider's wireless coverage area. Your wireless service provider must set up your SIM card for roaming
  • Blackberry 8100 | User Guide - Page 221
    • Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. 219
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    and off on weekends. 6. Press the Menu key. 7. Click Save. Check the battery power level In the device options, click Status. Check the battery power level using a voice command 1. In the voice dialing application, wait for the sound. 2. Say "Check battery." Reset the device Remove and reinsert the
  • Blackberry 8100 | User Guide - Page 224
    old email and MMS messages, especially messages with attachments. • Delete contacts that are already in your organization's address book. • Delete media files from the device memory. • Delete applications and languages that you do not use. • If you recently upgraded the BlackBerry® Device Software
  • Blackberry 8100 | User Guide - Page 225
    Save. Copy contacts from your SIM card to your address book Verify that your wireless service provider has set up your SIM card with a SIM card phone book. 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Press the Menu key. 4. Click Copy All To Address Book. Note: If you try
  • Blackberry 8100 | User Guide - Page 226
    the Menu key. 8. Click Save. Delete a SIM card contact 1. In the address book, press the Menu key. 2. Click SIM Phone Book. 3. Highlight a contact. 4. Press the Menu key. 5. Click Delete. Store SMS text messages on your SIM card If you set your SIM card to store SMS text messages, the SIM card does
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    service provider. Change the SIM card PIN code Verify that you have turned on SIM card PIN code security. 1. In the device options, click Advanced Options. 2. Click SIM Card. 3. Press the Menu key. 4. Click Change PIN2 Code. Change the display name for a phone number If your SIM card supports
  • Blackberry 8100 | User Guide - Page 228
    226
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    . 2. Click General Settings. 3. Press the Menu key. 4. Click Change Password. Lock the device Verify that you have set a BlackBerry® device password. On the Home screen or in the application list, click Lock. To unlock your device, on the Lock screen, click the trackball. Click Unlock. Type your
  • Blackberry 8100 | User Guide - Page 230
    Save. Generate a random password 1. In the password keeper, press the Menu key. 2. Click New. 3. Press the Menu key. 4. Click Random Password. 5. Type the password information. 6. Click the trackball. 7. Click Save. Set criteria for randomly generated passwords 1. In the password keeper, press the
  • Blackberry 8100 | User Guide - Page 231
    keeper again, set the Show Password field to Yes. Turn off the prompt that appears before you delete items You can turn off the prompt that appears before you delete messages, call logs, contacts, calendar entries, tasks, memos, or passwords. 1. In an application, press the Menu key. 2. Click
  • Blackberry 8100 | User Guide - Page 232
    when they are on the clipboard. Prevent password copying 1. In the password keeper, press the Menu key. 2. Click Options. 3. Set the Allow Clipboard Copy field to No. 4. Press the Menu key. 5. Click Save. Set a limit for password attempts in the password keeper 1. In the password keeper, press the
  • Blackberry 8100 | User Guide - Page 233
    does not support this feature, you can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. 1. In the device options, click Security Options. 2. Click General Settings. 3. Click a service
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    . 4. Press the Menu key. 5. Click Save. Change when your device deletes sensitive data from the device memory 1. In the device options, click Security Options. 2. Click Memory Cleaning. 3. Perform any of the following actions: • To prevent your BlackBerry® device from deleting sensitive data from
  • Blackberry 8100 | User Guide - Page 235
    change how long your device waits after you stop using it before it deletes sensitive data from the device memory, change the Idle Timeout field. 4. Press the Menu key. 5. Click Save. Delete sensitive application data from the device memory 1. In the device options, click Security Options. 2. Click
  • Blackberry 8100 | User Guide - Page 236
    displays the certificate serial number in hexadecimal format. Key Usage: This field displays approved uses of the public key. Subject Alt Name: This field displays an alternate email address for the certificate subject, if an alternate email address is available. SHA1 Thumbprint: This field displays
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    certificate, your BlackBerry® device sends the public key, but does not send the corresponding private key. 1. In the device options, click Security Options. 2. Click Certificates. 3. Highlight a certificate. 4. Press the Menu key. 5. Click Send via Email or Send via PIN. Delete a certificate 1. In
  • Blackberry 8100 | User Guide - Page 238
    corresponding private key that is stored on your BlackBerry® device or a smart card. : The Certificates. 3. Highlight a certificate. 4. Press the Menu key. 5. Click Fetch Status or Fetch Chain Status. only in the key store on your BlackBerry® device. Your device does not update the revocation status
  • Blackberry 8100 | User Guide - Page 239
    highlight the certificate. Press the Menu key. Click Cancel Hold. Certificate revocation reasons Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might
  • Blackberry 8100 | User Guide - Page 240
    3. Highlight a certificate. 4. Press the Menu key. 5. Click Associate Addresses. 6. Click the trackball. 7. Click Add Address. 8. Perform one of the following actions: • Click a contact. • Click Use Once. Type an email address. Click the trackball. 9. Press the Menu key. 10. Click Save. Turn off the
  • Blackberry 8100 | User Guide - Page 241
    of a certificate when you add it to the key store, change the Fetch Status field to Yes. • To add a certificate to the key store without downloading the revocation status, change the Fetch Status field to No. 8. Press the Menu key. 9. Click Save. Certificate shortcuts • To view the certificate
  • Blackberry 8100 | User Guide - Page 242
    whether your BlackBerry® device address of the certificate server. Send connection information for a certificate server 1. In the device options, click Security Options. 2. Click Certificate Servers. 3. Highlight a certificate server. 4. Press the Menu key. 5. Click Email Server or PIN Server. Delete
  • Blackberry 8100 | User Guide - Page 243
    keys that you download from an LDAP certificate server • PGP public keys that you add from a message • root certificates that are included in the BlackBerry® Desktop Software Change the key store password 1. In the device options, click Security Options. 2. Click Key Stores. 3. Press the Menu key
  • Blackberry 8100 | User Guide - Page 244
    2. Click Key Stores. 3. Change the Key Store Address Injector field to Enabled. 4. Press the Menu key. 5. Click Save. Change the service that your device uses to download certificates Depending on your organization, you might not be able to change the service that you use to download certificates.
  • Blackberry 8100 | User Guide - Page 245
    the Menu key. 5. Click Save. Your BlackBerry® device rejects certificate revocation lists from CRL servers that the BlackBerry® MDS Connection Service cannot verify. Smart cards About using a smart card with your device Smart cards store certificates and private keys. You can use a smart card reader
  • Blackberry 8100 | User Guide - Page 246
    options, click Security Options. 2. Click Smart Card. 3. Change the Lock On Card Removal field to Enabled. 4. Press the Menu key. 5. Click Save. About smart password entry If you use two-factor authentication and your BlackBerry® device password or smart card password is numeric, you might be able
  • Blackberry 8100 | User Guide - Page 247
    correct smart card driver and smart card reader driver are installed on your BlackBerry® device. • Verify that you have imported a certificate from your smart card that you can use for signing and verification. For more information, see the user guide supplement for the S/MIME Support Package for
  • Blackberry 8100 | User Guide - Page 248
    . 4. Press the Menu key. 5. Click Save. To turn on notification for smart card connections, change the LED Session Indicator field to Enabled. Software tokens About software tokens You might need a software token to log in to a VPN. A software token includes a token code that your BlackBerry® device
  • Blackberry 8100 | User Guide - Page 249
    Settings. 3. Press the Menu key. 4. Click Verify Security Software. Security troubleshooting I cannot download a certificate If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try switching to the default connection type. I cannot unlock
  • Blackberry 8100 | User Guide - Page 250
    248
  • Blackberry 8100 | User Guide - Page 251
    . 3. Press the Menu key. 4. Click Reset Settings. About direct Internet connections for third-party applications Some third-party applications that you add to your BlackBerry® device might require a direct TCP or HTTP connection to the Internet. For example, a stock price application might need to
  • Blackberry 8100 | User Guide - Page 252
    your GPS location information. Company Network: Set whether third-party applications can access the Internet or your organization's intranet using your organization's network. Carrier Internet: Set whether third-party applications can access the Internet through your wireless service provider (for
  • Blackberry 8100 | User Guide - Page 253
    example, you can set whether third-party applications can access files that you transfer to your device using the media manager tool of the BlackBerry® Desktop Manager or Bluetooth® technology. Key Store: Set whether third-party applications can access certificates or keys in the key store on your
  • Blackberry 8100 | User Guide - Page 254
    252
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    BrickBreaker About BrickBreaker The object of BrickBreaker is to destroy bricks using a paddle and a ball. During the game, capsules fall from the bricks that you destroy. The capsules provide you with different mechanisms for destroying bricks or controlling the ball or paddle. When
  • Blackberry 8100 | User Guide - Page 256
    trackball. • To release the ball in catch mode, press the Space key. • To shoot the laser or gun, press the Space key. Adjust the volume • To increase the volume, press the Volume Up key. • To decrease the volume, press the Volume Down key. Set the paddle speed 1. In BrickBreaker, press the Menu key
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    Submit a score to the BrickBreaker high score web site 1. In BrickBreaker, press the Menu key. 2. Click Send High Score. Check the high scores on the BrickBreaker web site 1. In BrickBreaker, press the Menu key. 2. Click High Scores. 255
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    256
  • Blackberry 8100 | User Guide - Page 259
    by connecting your device to the BlackBerry® Desktop Manager. Accept a service book 1. In the device options, click Advanced Options. 2. Click Service Book. 3. Highlight the new service book. 4. Press the Menu key. 5. Click Accept. Delete a service book 1. In the device options, click Advanced
  • Blackberry 8100 | User Guide - Page 260
    258
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    you have not deleted the application that you assigned to the key. Assign a different application to the key. Some features are not available on my device Depending on your wireless service plan or the type of email account that is associated with your BlackBerry® device, some features might not be
  • Blackberry 8100 | User Guide - Page 262
    , click Advanced Options. Click SIM Card. Highlight the phone number. Press the Menu key. Click Edit SIM Phone Number. Type your phone number. Click the trackball. Note: If you change the phone number on your SIM card, you do not change the phone number that your BlackBerry® device uses to make and
  • Blackberry 8100 | User Guide - Page 263
    card, delete old media files. • In the camera options, verify that the Picture Quality field is not set to Superfine. Superfine pictures use more memory than fine or normal pictures. • Increase the maximum amount of memory available for pictures. The flash dims or turns off If the battery power
  • Blackberry 8100 | User Guide - Page 264
    an email address, a PIN, or a phone number for your contact. • If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry® Internet Service
  • Blackberry 8100 | User Guide - Page 265
    messages using the email settings tool of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. I received notification of a new message, but no new messages appear in my message list If you have set your BlackBerry® device to hide filed messages and
  • Blackberry 8100 | User Guide - Page 266
    an email account that uses a BlackBerry® Enterprise Server that supports this feature. For more information, contact your administrator. • Wait for a short period of time. Your device receives long messages and attachments in sections. • Try viewing your message in plain text. Press the Menu key
  • Blackberry 8100 | User Guide - Page 267
    all languages that your SIM card does not support. I cannot attach a file to an MMS message Depending on your wireless service provider, if you troubleshooting A skipped content bar appears in a document More attachment content is available for you to download to your BlackBerry® device. To download
  • Blackberry 8100 | User Guide - Page 268
    manually. In a message list, press the Menu key. Click Reconcile Now. I am not receiving email messages from personal folders on my computer If your BlackBerry® device is associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager
  • Blackberry 8100 | User Guide - Page 269
    For example, you cannot add a contact's birthday to a custom address book field on your BlackBerry® device and synchronize it with the email application on your computer, because the birthday field is a date field in the email application on your computer. Some characters in calendar entries do not
  • Blackberry 8100 | User Guide - Page 270
    memory to upgrade the BlackBerry Device Software Try performing the following actions: • Delete media files, display languages, or third-party applications that you do not use. • Transfer media files that you have stored in the BlackBerry® device memory to a media card. Maps troubleshooting Diagonal
  • Blackberry 8100 | User Guide - Page 271
    the Bluetooth enabled device. • Verify that, in the Bluetooth options, the Address Book Transfer field is not set to Disabled. • Verify that your BlackBerry device is connected to a Bluetooth enabled device that supports the Handsfree profile or the Object Push profile. For more information about
  • Blackberry 8100 | User Guide - Page 272
    Ring Tone field. Display troubleshooting My device screen turns off When you do not use your BlackBerry® device for a period of time, the screen turns off to conserve battery power. To turn on the screen, click the trackball or press a key. My display changed Depending on your theme, display options
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    with your BlackBerry® device might not support the characters. For more information, contact your wireless service provider or administrator. Wireless network coverage troubleshooting I cannot connect to a wireless network Try performing the following actions: • Verify that your SIM card is inserted
  • Blackberry 8100 | User Guide - Page 274
    diagnostic report. Your wireless service provider or administrator can use the report to help you troubleshoot the problem. Run a diagnostic report 1. In the device options, click Mobile Network. 2. Press the Menu key. 3. Click Diagnostics Test. 4. Press the Menu key. 5. Click Run. View a diagnostic
  • Blackberry 8100 | User Guide - Page 275
    Menu key. Click Repeat All Steps. • If you cannot submit a diagnostic report to an email address, try submitting the report to a PIN. Likewise, if you cannot submit a diagnostic report to a PIN, try submitting the report to an email address. View the version number of the BlackBerry Device Software
  • Blackberry 8100 | User Guide - Page 276
    274
  • Blackberry 8100 | User Guide - Page 277
    Built-In software, or a device that is running the BlackBerry Application Suite. BlackBerry enabled devices provide users with access to BlackBerry device applications and BlackBerry services. BlackBerry MDS BlackBerry® Mobile Data System CC carbon copy CMIME Compressed Multipurpose Internet Mail
  • Blackberry 8100 | User Guide - Page 278
    users to transfer files between a media card and their computer when they connect their BlackBerry device to their computer. MCC mobile country code MMS Multimedia Messaging Service MNC mobile network code PIN personal identification number SDN service dialing number SHA Secure Hash Algorithm SIM
  • Blackberry 8100 | User Guide - Page 279
    TCP Transmission Control Protocol TLS Transport Layer Security Triple DES Triple Data Encryption Standard TTY teletype VPN virtual private network WAP Wireless Application Protocol WML Wireless Markup Language WTLS Wireless Transport Layer Security 277
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    278
  • Blackberry 8100 | User Guide - Page 281
    trademark of the Internet Mail Consortium. All other trademarks are the properties of their respective owners. Portions of the BlackBerry® Device Software are copyright Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR
  • Blackberry 8100 | User Guide - Page 282
    or other agreement with RIM applicable thereto. NOTHING IN THIS DOCUMENTATION IS INTENDED TO SUPERSEDE ANY EXPRESS WRITTEN AGREEMENTS OR WARRANTIES PROVIDED BY RIM FOR PORTIONS OF ANY RIM PRODUCT OR SERVICE OTHER THAN THIS DOCUMENTATION. BlackBerry® Pearl™ 8100 smartphone model number: RBE41GW
  • Blackberry 8100 | User Guide - Page 283
    Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 281
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