Blendtec Signature Series Owners Manual - Page 8

Section 6: Cleaning 6.1 After-Use Cleaning • Add 1 cup of hot water and 1 drop of liquid dish soap to the blender jar. • Place the lid tightly on the jar. Place the jar on the blender base and press "Pulse" for 5 seconds. • Rinse with clean water until all soap is rinsed from the jar and lid. • Place the jar and lid on a dish rack or dry by hand with a soft cloth. • Unplug the blender base and clean it by wiping the base and control surface with a damp cloth. 6.2 Long-Term Sanitation • For long-term sanitation, fill the blender jar with hot water. • Add appropriate amount of liquid chlorine bleach. • Stir for 10 seconds. Let the mixture stand in the jar for 5 minutes. • Empty the water/bleach mixture. Turn the jar upside down on a dish rack to dry. 6.3 Cleaning Tips and Cautions • Do not use stiff-bristled brushes or abrasive cloths/pads to clean the blender base or jar; using such materials will scratch and dull the surface. • Never submerge the blender motor base in water. Avoid submerging the blender jars for more than 5 minutes. If water penetrates the lower jar seals, the life of the jar will decrease. • The blender jar is dishwasher safe on the top rack only. However, extreme temperatures (over 185ºF, 85ºC) can damage the jar material. Blendtec recommends hand-washing the jar to prolong the life of the jar. Section 7: Troubleshooting While Blendtec does not expect you to have any problems with your blender, sometimes failures do occur. Use the following guidelines to troubleshoot any issues. 7.1 No Power If the blender motor will not turn on, try the following: • Determine whether the LCD display is lit. If the LCD display is not lit, the unit lacks power. • Ensure the main power switch on the back is turned on. • Check your house circuit breaker switch or fuse to ensure it is set to the ON position. • Unplug the power cord, wait 5 seconds and then plug the cord back in. • If blender still fails to function, call 1-800-BLENDTEC or 801-222-0888. 10 7.2 Error Messages • Overload: This message indicates an overload on the motor. Turn off and unplug the unit. Remove the blender jar from the motor base, and turn the shaft by hand to ensure the blade turns freely. If the blade does not move freely, check for any obstruction in the jar. The problem may also be the jar itself, not the motor. If the blade moves freely, plug in the unit and turn the blender on. If the overload condition reoccurs, call 1-800-BLENDTEC or 801-222-0888 for further assistance. • Overtemp: This message indicates that the motor is overheating. The blender has been disabled until the unit cools to operating temperature. Turn off and unplug the unit. Allow it to cool for at least 20 minutes. • E-05 (Reset Error): This message indicates a permanent failure of the electronics in the unit. Call 1-800-BLENDTEC for repair/replacement (see Section 8: Warranty). • E-04 (No Zero Crossing): This message indicates failure of a component on the electronic board. Call 1-800-BLENDTEC for repair/replacement (see Section 8: Warranty). 7.3 Noise-Level Changes If the blender noise has increased from the original levels, determine whether the sound is coming from the blender motor or jar. • Blender motor: Remove the jar, and press "Pulse" . Listen to the motor. If it is excessively noisy, call 1-800-BLENDTEC for evaluation. • Jar: After checking the motor, fill the jar with 2 cups of water and place back on the motor base. Run the blender for a few seconds by pressing . If you have more than one jar, test a different jar to determine whether the sound is different. If a jar is exces­sively noisy, or if the blade assembly seems loose or sounds gravelly when turned by hand, call 1-800-BLENDTEC. 7.4 Unsatisfactory Blended Texture If the blended texture of the mixture is lumpy or uneven, do the following: • Ensure the mixture is not cavitating during the cycle. Cavitation is a condition in which an air pocket forms in the mixture because the mixture is too cold or too solid, causing the blender blade to spin freely. To correct this problem, increase the mixture temperature by reducing the ice, increasing the liquid and/or ensuring the frozen ingredients used in the recipe are not too cold. • If the recipe is mixing well but has not had enough time to completely blend, try a longer cycle or touch and hold "Pulse" for extra blending time. • If none of the preceding suggestions work, call 1-800-BLENDTEC. 11