Blendtec Signature Series Owners Manual - Page 9

Section 8: Warranty 8.1 Warranty Description (United States and Canada) The quality of Blendtec blenders is unsurpassed. You will enjoy years of wonderful and reliable use of your Blendtec Signature Series. The motor base and jar assembly, including all moving jar parts, are covered against leaking and breaking for the warranty period as outlined on the included warranty/registration card. The warranty begins on the date of purchase. Cosmetic damage, product abuse, unreasonable use, damage resulting from an accident (including fire, flood, earthquake and other natural disasters), product tampering, use of accessories not endorsed by Blendtec, service performed or attempted by unauthorized service agencies, units that have been modified and units that have been or are used for commercial purposes are not included under this warranty. This warranty applies only to products sold by Blendtec and its authorized dealers. Products intended for sale in the United States and Canada are only covered by the US and Canadian warranty, repair policies and procedures. Products used or sold outside the United States and Canada are subject to the applicable international warranty and service procedures. Using a machine outside the country it was designed for will void the warranty. 8.2 Limited Warranty Blendtec warrants the blender motor to be free of defect in materials and workmanship for the warranty period. During this period, such defects will be repaired or the product will be replaced at Blendtec's discretion without charge. This warranty does not cover damage caused by misuse, accident or negligence. All implied warranties, including but not limited to implied warranties of fitness and merchantability, are limited in duration to the warranty period on the motor and jar. Any unit submitted for repair must be accompanied by proof of original purchase and should be shipped prepaid to: Blendtec 1206 South 1680 West Orem, UT 84058 1-800-BLENDTEC 1-801-222-0888 8.3 Problems under Warranty • Call 1-800-BLENDTEC immediately to diagnose any problem. Please be ready to provide the blender serial number, the date of purchase and a description of the problem. Do not attempt to complete your own repairs. The warranty will be voided if repairs are made by persons other than Blendtec authorized service agents. Many issues can be resolved simply and quickly over the phone. • If the difficulty cannot be resolved over the phone, your unit may require repair/replacement. If the blender is under warranty, Blendtec will repair/replace the unit at no cost. (This policy does not apply to cosmetic damage and abuse.) • Upon receiving instructions from Blendtec, box up your unit and enclose the following: Name Address Phone Number Motor Serial No. (found on bottom of motor base Cycle Count (from the LCD display Purchase Date Place of Purchase Explanation of the Problem 12 13