Bosch TAS2001UC Instructions for Use - Page 15

Troubleshooting

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EN 13 Troubleshooting The following table provides solutions for problems and glitches that may arise as you use your TASSIMO machine. If you do not find a solution for your specific problem, or the problem persists after troubleshooting please contact TASSIMO Customer Service at 1-877-TDISCS1 (1-877-834-7271). Problem Appliance not working; no symbols light up. Machine brews but no drink dispensed. O Automatic mode not working, appliance remains in stand-by mode. O Automatic mode skipped, appliance goes straight to  N Manual mode. The quality of the foam/crema has deteriorated. Possible cause There is no power supply. The water tank was removed during the brewing process or there is air in the system. The float in the water tank is stuck. No T DISC inserted. The barcode could not be detected. The barcode could not be detected. The drink outlet is clogged or dirty. Solution Check that the appliance is properly plugged into the power supply. Replace the water tank in the appropriate position in your TASSIMO machine. Start a cleaning process with the Service T DISC. Clean the water tank and ensure the float can move. Check if T DISC has been inserted. Clean the bar code reading window and try again or smooth the barcode on the T DISC out with your thumb. Use another T DISC. If problems persist contact TASSIMO or Bosch Customer Service Department at 1-877-TDISCS1 (1877-834-7271). Clean the bar code reading window. Use another T DISC. You can still prepare the drink by holding down the start /stop button. Remove the drink outlet from the brewing unit and detach the piercing unit. After cleaning everything thoroughly, reassemble the parts and replace them in the brewing unit. More Customer Service information is available online at www.tassimo.com 11/2010 TAS20xx USA 101109.indd 13 09.11.2010 11:02:04

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13
11/2010
EN
The following table provides solutions for problems and glitches
that may arise as you use your TASSIMO machine. If you do not
find a solution for your specific problem, or the problem persists
after troubleshooting please contact
TASSIMO Customer
Service at 1-877-TDISCS1 (1-877-834-7271)
.
Troubleshooting
Problem
Possible cause
Solution
Appliance not working;
no symbols light up.
There is no power
supply.
Check that the appliance is properly
plugged into the power supply.
Machine brews but no
drink dispensed.
The water tank was
removed during the
brewing process or
there is air in the
system.
Replace the water tank in the
appropriate position in your TASSIMO
machine. Start a cleaning process with
the Service T DISC.
The float in the water
tank is stuck.
Clean the water tank and ensure the
float can move.
O
Automatic mode
not working, appliance
remains in stand-by
mode.
No T DISC inserted.
Check if T DISC has been inserted.
The barcode could not
be detected.
Clean the bar code reading window
and try again or smooth the barcode
on the T DISC out with your thumb.
Use another T DISC.
If problems persist contact TASSIMO
or Bosch Customer Service
Department at 1-877-TDISCS1 (1-
877-834-7271).
O
Automatic mode
skipped, appliance
goes straight to
N
Manual mode.
The barcode could not
be detected.
Clean the bar code reading window.
Use another T DISC.
You can still prepare the drink by
holding down the start/stop button.
The quality of the
foam/crema has
deteriorated.
The drink outlet is
clogged or dirty.
Remove the drink outlet from the
brewing unit and detach the piercing
unit. After cleaning everything
thoroughly, reassemble the parts and
replace them in the brewing unit.
More Customer Service information is available online at www.tassimo.com
TAS20xx USA 101109.indd
13
09.11.2010
11:02:04