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Bosch WAT28401UC Instructions for Use

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Bosch WAT28401UC | Instructions for Use - Page 1
en-us Use and Care Manual, Installation Instructions Washer WAT28401UC
Bosch WAT28401UC | Instructions for Use - Page 2
enjoy the superior performance and reliability. Please do not hesitate to contact our Customer Service department if you have any questions or comments about your new washer. Thank you for choosing Bosch. Visit our web site at www.bosch-home.com/us for more information and to view a selection of our
Bosch WAT28401UC | Instructions for Use - Page 3
Appliance dimensions 8 Length of power cord and water supply hoses 8 Installation types 9 Installation instructions 10 Introduction 10 Tools needed 11 Waste disposal 11 Parts provided with your washer 11 Set up on a pedestal with drawer 12 Installation checklist 12 Importance of installing
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out to advise you of information that is in the Troubleshooting table you may be charged, even if your washer is still under warranty. If problems persist and service becomes necessary, contact your dealer, installer or an authorized service center. Do not attempt to repair the appliance yourself
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to deliver optimum performance from your front-loading washer. Not using HE detergent could cause problems such as oversudsing, extended cycle periods, or a decrease in wash performance. NOTICE: Do not use chlorine bleach!~ Operating Instructions; Page 19 ▯ When measuring all detergents/stain
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OR DEATH WHEN USING YOUR WASHING MACHINE, FOLLOW BASIC PRECAUTIONS INCLUDING THE FOLLOWING ▯ Bosch washers are provided with an Operating, Care and Installation Instruction manual. Read and understand all instructions before using the washing machine. ▯ Do not wash articles that have been previously
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manual before installing or operating this appliance. ~ IMPORTANT SAFETY INSTRUCTIONS; Page 6 Standard features and helpful information Thank you for choosing Bosch for your laundry appliance needs. Please read and follow the use & care, important safety instructions and troubleshooting information
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a dryer afterwards, select spin speed according to the dryer manufacturer's instruction. Dimensions and clearances required Appliance dimensions E D Length of power cord and water supply hoses To left of washer* To right of washer* U.S. Metric U.S. Metric Electric power 25 in. 64 cm 43 in
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Installation types Stacked washer and dryer A Bosch dryer of the same dimensions can be placed on top of the washer to save space. Use the special washer-dryer stacking kits (noted in Bosch Dryer User Manuals) which can be purchased from customer service or your local dealer. % Stand alone (shown)
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cm G & H actual spacing dimensions for min. open area sizes G 3 in. 7.6 cm H 14 in. 35.6 cm Installation instructions 9 WARNING RISK OF FIRE, ELECTIRICAL inlet hose(s) must be drained. ▯ Take care not to damage the washing machine. Do not hold on to protruding parts (e.g. door) when lifting.
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needed The following tools may be helpful during installation of your washer. Parts provided with your washer Back side of the washing mashine ▯ Power cord with plug 0 Literature pack; contents: ▯ User manual ▯ Warranty ▯ Covers with hose holders 8 Drain hose @ Elbow to form the hose to fit the
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AquaShield ® hose NOTICE: If any parts are missing please notify your dealer immediately. Set up on a pedestal with drawer Pedestal item number: WMZ 20490 Mount washer on the pedestal according to the instructions in the installation kit. Installation checklist Review the following list and check
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plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport , follow the instructions in this chapter. ▯ If in doubt, have the appliance installed by an authorized technician. Connect your washer to the wall
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must be discarded. Contact customer service for a replacement. Water drain hose connection NOTICES ▯ Do not reuse an old drain hose. Only use the drain hose and parts included with your washer. ▯ Do not kink or modify the water drain hose. Height of drain point Height difference between the floor
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to the wash basin. NOTICE: In any multi-story installation, the washer should be installed on a drained floor to prevent water damage to rooms below in the event of a leak. Secure the drain hose to the sink siphon using a Ø 0.9 1.6 in. (20-44 mm) hose clip (available from a hardware store). Wash
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washing machine to the power supply. Grounding Instructions 9 WARNING ELECTRICAL SHOCK HAZARD This appliance installed by a qualified electrician. Do not cut, remove or bypass the grounding prong on the washer power cord plug. ▯ The washer power cord plug must be easily accessible when the washer
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installed ▯ The power cord may be replaced by an electrican only. Replacement power cords can be purchased from Customer Service washer. 3. Disconnect water supply lines from the tap. 4. Disconnect the drain hose from the drain location. 5. Install into place. The open part of the bushing slot should
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Getting to know your appliance Control panel +3; 12 ³4 Ĉ 3: C $ ( Program Selector for selecting a program and on/off switch; turns in both directions. 0 Selectable temperature ranges Cold, Warm, Hot, Extra Hot 8 Temperature, Finish in, Spin
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washer has been installed properly by following the installation instructions in this manual. ~ Installation instructions no need for additional confirmation on your part. The settings or options are not can be selected and deselected depending on the cycle progress. The indicator lamps of the buttons
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washer. If necessary, wipe off spray traces and other traces/drops immediately with a soft cloth. Measuring Measure out the detergent and laundry care products according to: ▯ the water hardness; consult your water utility company for details ▯ the manufacturer's instructions last rinse cycle. Main-
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with a low temperature: 1. Touch Start/Pause. 2. Select Drain. 3. Touch Start/Pause. Cycle end End appears in the display field and the Start/Pause button indicator lamp is off. If this symbol Åappears in the display, the washer has detected too much foam and it automatically adds an additional
Bosch WAT28401UC | Instructions for Use - Page 22
off 1. Open the front door of the washer and remove the laundry. 2. Turn the cycle selector to the Off position. Appliance is switched that any remaining water can dry. ▯ Always wait for the end of the cycle; otherwise the appliance may still be locked. If locked, switch the appliance on and
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, keys, other hard objects) are placed in the washer drum. ▯ Close any fasteners (such as zippers and . ▯ Remove any foreign objects or non-washable parts. ▯ Turn trousers and knitted wear inside out prior to washing. Choose an appropriate wash cycle that does not exceed the temperature recommended
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Dab with a soapy solution. Do not rub. ▯ Select an appropriate wash cycle and wash the item. Several washing cycles may be required in order to remove stubborn or dried-in stains. Laundry /care products and cleaning agents, please always check the manufacturer's instructions and information. 24
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Extra Hot High Note: Wash large items separately. Use a detergent designed for delicates and follow the instructions on the item's care label. Use detergent sparingly. Special cycle for cleaning the drum Drain Hand Wash/ Wool Rinse/ Spin full load 1/3 Hot load Warm Cold full load Med Low No
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reduce the load. Rinse cycles use cold water only. Starching NOTICE: Laundry must not be treated with fabric softener. Starching is possible in all wash programs if liquid starch is used. Measure starch into compartment M in accordance with the manufacturer's instructions (clean first if necessary
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8 h, then touch the Start button to start the washer. NOTICE: The cycle duration is included in the set Finish in time. Changing the spin speed or to generally improve rinsing results. It allows up to 2 additional rinse cycles to be added to selected programs and will increase program time. Prewash PW
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is designed to give you many years of service. Observe the following instructions to maintain and protect your washer and keep it in top operating condition. 9 WARNING RISK OF ELECTRIC SHOCK HAZARD! To avoid risk of electric shock always disconnect the washer from the power outlet prior to cleaning
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first be removed (see steps below). With the service cover removed, proceed as follows: 1. If the washer has not been drained, try to drain it now. Turn the program selector to the Drain and touch the Start/Pause button. Wait a few moments to let the cycle drain the water from the drum. If the pump
Bosch WAT28401UC | Instructions for Use - Page 30
and restore the hose to its storage location. 8. Snap the service cover in place at the hinges and close it.Wipe up any spilled water. NOTICE: In order to prevent detergent from flowing unused into the drain during the next wash cycles: pour 0.26 U.S. gallons/1 liter water into the chamber II. Turn
Bosch WAT28401UC | Instructions for Use - Page 31
release downwards with a tool and release. 7. The door can now be opened. General Troubleshooting If you encounter a problem, consider the suggestions and instructions below before you call customer service. 9 WARNING ELECTRIC SHOCK HAZARD To avoid risk of electric shock, repairs should be carried
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Determing the Problem Problem Possible cause(s) Solution(s) Washer door cannot be Child lock is activated. opened. Deactivated Child lock (touch and hold Temperature and Finish in for approximately 3 seconds). A power failure occured. If a cycle is interrupted by a power failure, it will
Bosch WAT28401UC | Instructions for Use - Page 33
washer end), check for rubber washer in place. rubber washer not placed in hose. Drain hose is leaking. Check the drain hose, be sure that it is on the washer Wash flashes of cycle. in the display. Repeated spinning. The Unbalanced Load Detection To prevent: always load the washer with a mixture
Bosch WAT28401UC | Instructions for Use - Page 34
end of cycle. ~ Your washing machine is intended for; Page 5 Pump is blocked (obstructed). Clean the washer drain hose and/or the drain pipe. May provide details for an authorized service provider close to you. E-Nr. and FD (serial) number: When you contact Customer Service, please have the ENr
Bosch WAT28401UC | Instructions for Use - Page 35
resale, or commercial use. ▯ Within the United States or Canada, and has at all times remained within the country of original those shipped with your Bosch washer, and any consequential damages , Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider
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installation, tampering, failure to follow operating instructions, mishandling, unauthorized service service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE.
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*9001002426* 9001002426 9504 1901 Main Street, Suite 600 • Irvine, CA 92614 • 1-800-944-2904 www.bosch-home.com • © 2012 BSH Home Appliances

Section	Page
en-us Use and Care Manual, Installation Instructions	1
Washer	1
Table of contentsen-us Use and Care Manual, Installation Instructions	3
Your washing machine is intended for 5	3
Importance and meaning of symbols 5	3
IMPORTANT SAFETY INSTRUCTIONS 6	3
Introduction to your new washer 7	3
Dimensions and clearances required 8	3
Installation instructions 10	3
Getting to know your appliance 18	3
Operating Instructions 19	3
Signal 22	3
Laundry 23	3
Laundry detergents and additives 24	3
Program selection table 25	3
Default Program and Option settings 27	3
Additional Program Option settings 27	3
Cleaning and maintenance 28	3
Troubleshooting 31	3
Customer service 34	3
STATEMENT OF LIMITED PRODUCT WARRANTY 35	3
Important information	4
Purchase information	4
Customer service	4
1. Contact your installer or the Authorized Service Provider in your area and explain to them why you are not satisfied. This will usually correct the problem.	4
2. If after working with your installer or service technician the problem still has not been resolved to your satisfaction, please let us know either by writing to us at: BSH Home Appliances 1901 Main Street, Suite 600 Irvine, CA 92614 or calling us at:	4
Your washing machine is intended for	5
NOTICE:	5
Importance and meaning of symbols	5
9 WARNING	5
electrical shock hazard	5
9 CAUTION	5
NOTICE:	5
Tip:	5
IMPORTANT SAFETY INSTRUCTIONS	6
READ AND SAVE THESE INSTRUCTIONS	6
WARNING	6
WARNING	6
IMPORTANT SAFETY INSTRUCTIONS	7
READ AND SAVE THESE INSTRUCTIONS	7
WARNING	7
WARNING	7
Introduction to your new washer	7
9 WARNING	7
risk of fire, electric shock or injury	7
Standard features and helpful information	7
Special features	7
Environmentally friendly use of your washer	8
Dimensions and clearances required	8
Appliance dimensions	8
Length of power cord and water supply hoses	8
Installation types	9
Installation instructions	10
9 WARNING	10
Risk of fire, electirical shock or injury to persons	10
9 CAUTION	10
Washing machine is heavy	10
Introduction	10
NOTICES	10
Tools needed	11
Waste disposal	11
9 WARNING	11
Warnings for children	11
9 WARNING	11
To avoid risk of injury or death, do the following	11
Parts provided with your washer	11
NOTICE:	12
Set up on a pedestal with drawer	12
Installation checklist	12
Importance of installing on a solid, level floor	12
Remove the transport bolts	12
9 CAUTION	12
Damage to the appliance or injury possible	12
1. Remove hoses from the brackets.	13
2. Loosen and remove all 4 transport bolts. Remove the sleeves. Take the power cable out of the brackets.	13
3. Place covers over the transport bolt holes Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed. Lock covers firmly by pressing...	13
NOTICE:	13
Water connections	13
NOTICES	13
NOTICES	14
9 WARNING	15
Scalding	15
NOTICE:	15
Appliance damage/damage to textiles	15
Make sure that:	15
NOTICE:	15
Leveling the washer	15
1. Install the washer on a level and solid surface, preferably in a corner of a room.	15
2. If the floor is uneven (or unlevel) adjust the washer feet as required to level the washer. Do not place anything under the washer feet to help level the washer.	15
3. Extend the washer feet no more than is necessary. The more the feet are extended, the more vibration the washer will experience. Start with the washer feet turned all the way in and adjust each foot as necessary.	15
4. Use a bubble level to check the top of the washer to make sure it is level side to side and front to rear.	15
5. Press down on each corner of the washer top to make sure the washer doesn’t “wobble“. There should be no \	15
6. When the washer is level and does not wobble, lock the washer feet in place by tightening the locknuts against the washer bottom. Be sure to do this without changing the height of the foot (hold the foot while tightening the locknut).	15
1. After determining which washer feet need to be extended, have someone lift up on the washer slightly to take pressure off the foot to be adjusted.	16
2. Turn the grey plastic foot to extend it downward as far as necessary to raise the corner of the washer the correct amount to level the washer.	16
3. When the height of the foot is correct, use a 17 mm open end wrench to tighten the locknut against the washer bottom. The locknut should be tight against the bottom of the washer to lock the foot in place.	16
Electrical connection	16
9 WARNING	16
Electrical shock hazard	16
9 WARNING	16
Electrical Shock hazard	16
9 WARNING	16
Electrical Shock hazard	16
To reduce the risk of electrical shock:	16
9 WARNING	16
Electrical shock hazard	16
Transporting the washer	17
1. Disconnect the washer power cord from the wall outlet.	17
2. Turn off the water supply to the washer.	17
3. Disconnect water supply lines from the tap.	17
4. Disconnect the drain hose from the drain location.	17
5. Install the transport bolt assemblies as shown in the following images.	17
1. Remove all four transport bolt hole covers.	17
2. Pull the tip of the arrow on the cover out slightly to disengage the locking tab.	17
3. Rotate the cover counterclockwise to remove. Repeat for all 4 transport bolt hole covers.	17
1. Each assembly consists of a plastic bushing and a bolt that extends through the bushings. Unscrew the bolt until the threaded end is flush with the end of the plastic bushing.	17
2. Insert the transportation bolt and bushing assembly as shown. The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place. The open part of the bushing slot should be facing the direction show...	17
3. When the bolt is in place screw it in until the bolt threads engage the drum. Double check and ensure bolts are screwed into threaded holes and not into cracks or crevices. Repeat the process for all 4 transportation bolt assemblies before tighten...	17
Getting to know your appliance	18
Control panel	18
Operating Instructions	19
9 WARNING	19
Before doing any laundry with your washing machine	19
Before loading your first load of laundry	19
Using the cycle selector to choose a wash cycle	19
NOTICE:	19
Changing default cycle settings	19
Selecting additional cycle settings	19
Loading the laundry	19
9 WARNING	19
Tip:	19
Tips	20
Filling the detergent and additives compartments	20
NOTICE:	20
9 WARNING	20
Irritation of eyes/skin!	20
NOTICE:	20
Tips	20
1. Open the detergent dispenser tray.	21
2. Add detergent or additive.	21
3. Avoid overfilling the compartment to prevent early dispensing.	21
4. Close the detergent dispenser tray completely before starting the wash cycle.	21
Tip:	21
1. Pull out the detergent dispenser tray. Press down on the insert and remove the drawer completely.	21
2. Push the liquid detergent insert forward and down as shown.	21
3. Reinsert the tray into its compartment.	21
NOTICE:	21
Starting the cycle	21
NOTICE:	21
Child lock	21
NOTICE:	21
Selecting a different cycle	21
1. Touch Start/Pause.	21
2. Select another cycle.	21
3. Touch Start/Pause. The new cycle starts from the beginning.	21
Pausing/Adding a garment to the cycle	21
For adding a garment after the cycle begins.	21
1. Touch Start/Pause.	21
2. Open door carefully and add or remove laundry item.	21
Note:	21
3. Close door.	21
4. Touch Start/Pause.	21
NOTICE:	21
Cancel cycle	21
1. Touch Start/Pause.	21
2. Cool the laundry off: Select Rinse.	21
3. Touch Start/Pause.	21
1. Touch Start/Pause.	21
2. Select Drain.	21
3. Touch Start/Pause.	21
Cycle end	21
NOTICE:	21
Removing laundry/switching the appliance off	22
1. Open the front door of the washer and remove the laundry.	22
2. Turn the cycle selector to the Off position. Appliance is switched off.	22
3. Turn off the water tap.	22
NOTICES	22
Signal	22
Activate adjustment mode	22
1. Select Cotton Normal on Position 1.	22
2. Hold down Start Pause and turn the Program Selector to the right (Position 2). Release Start Pause button.	22
Laundry	23
Preparing the laundry	23
NOTICE:	23
Sorting the Laundry	23
Identifying and treating stains	23
Laundry detergents and additives	24
Adding the correct amount of HE detergent	24
9 WARNING	24
NOTICE:	24
Program selection table	25
Tips	26
Starching	26
NOTICE:	26
Dyeing/bleaching	26
Soaking	26
1. Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions.	26
2. Turn the program selector to Cotton Normal Cold program.	26
3. Touch Start/Pause.	26
4. After approximately. ten minutes, touch Start/Pause.	26
5. After the required soaking time, touch Start/Pause again to continue or change the program.	26
NOTICES	26
Default Program and Option settings	27
Changing the temperature range	27
Changing the spin speed range	27
Finish in	27
NOTICE:	27
Additional Program Option settings	27
Extra Rinse +1, +2	27
Prewash PW	27
SpeedPerfect G	27
Note:	27
Cleaning and maintenance	28
9 WARNING	28
Risk of electric shock hazard!	28
Cleaning the housing and control panel	28
9 WARNING	28
Risk of explosion!	28
Cleaning the drum	28
Descaling the washer	28
NOTICE:	28
Cleaning the detergent dispenser tray	28
1. Open the detergent dispenser tray fully. Press down on the drawer catch (1) and pull the tray (2) from the washer housing.	28
2. Remove the insert (3) by grasping it and pulling it upwards from the detergent dispenser tray.	28
3. Clean the insert and the detergent dispenser tray by holding it under warm running water. Lightly wipe away any remaining detergent residue.	28
4. Attach the insert and slide the detergent dispenser tray back into place and close the tray securely.	28
Tip:	28
Cleaning the water inlet strainers	28
1. Turn off the water tap.	28
2. Turn the cycle selector to any wash cycle (not to Drain or Spin).	28
3. Touch Start/Pause and allow 30 seconds to pass.	28
4. Turn the cycle selector to the Off position.	28
1. Remove the hose from the tap.	29
2. Rinse the strainer under running water. Look at the strainer to see if any visible debris is still present. Rinse again if necessary to remove the debris.	29
3. Reconnect the hose to the tap.	29
1. Remove the hose from the inlet on the back of the washer.	29
2. Using narrow pliers, grasp and pull the strainer from the inlet port.	29
3. Rinse the strainer under running water.	29
4. Reconnect the hose to the back of the washer and turn on the water tap. Check to see if water flows by starting a warm water wash cycle.	29
NOTICE:	29
Cleaning the drain pump	29
9 WARNING	29
risk of scalding	29
1. If the washer has not been drained, try to drain it now. Turn the program selector to the Drain and touch the Start/Pause button. Wait a few moments to let the cycle drain the water from the drum. If the pump is totally blocked, the water will be ...	29
2. Shut off the tap so that no more water flows in and has to be drained.	29
3. Open and remove the service cover.	30
4. Loosen the screws and remove the protective film.	30
5. Use the pull-out drain hose located in the pump access opening to drain the remaining water into a suitable container (up to 5.3 U.S. gallons/20 liters of water may be drained). Pull the sealing cap from the hose and lay the hose over the side of ...	30
6. Turn the pump cover counterclockwise to remove it. A small amount of residual water may flow out when the cover is removed. Clean the interior of the pump housing, removing any debris or foreign objects. Check to be sure the impeller wheel at the ...	30
7. Reinstall the protective film over the pump access using both screws.	30
8. Snap the service cover in place at the hinges and close it.Wipe up any spilled water.	30
NOTICE:	30
Troubleshooting	31
Emergency door lock release	31
9 WARNING	31
Risk of scalding	31
9 WARNING	31
Risk of injury	31
9 CAUTION	31
Water damage and burn injury	31
1. Turn the washer off by rotating the cycle selector to the Off position. Any running program will then be cancelled. Disconnect the mains plug.	31
2. Allow the water in the drum to cool off.	31
3. Allow the washer drum to come to a stand still (no longer spinning).	31
4. Before opening the washer door, perform the drain procedure included in the pump maintenance section.	31
5. Loosen screws and remove the protective foil.	31
6. The washing machine door can then be opened.	31
7. The door can now be opened.	31
General Troubleshooting	31
9 WARNING	31
electric shock hazard	31
1. Turn the cycle selector to Off.	31
2. Disconnect the washer from the power outlet.	31
3. Turn off the water taps.	31
4. Call Customer Service.	31
NOTICE:	31
Error messages	34
Customer service	34
STATEMENT OF LIMITED PRODUCT WARRANTY	35

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Use and Care Manual, Installation Instructions

Washer

WAT28401UC