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Bosch WAW285H1UC Use and Care Manual - Page 41

Determing the Problem, Problem, Possible causes, Solutions, Finish in, Spin/Drain, Start/Pause

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Determing the Problem Problem Possible cause(s) Solution(s) Washer door cannot be Child lock is activated. opened. Deactivate Child lock (press Finish in M and N for approximately 3 seconds). A power failure occurred. If a cycle is interrupted by a power failure, it will resume when the power is restored. If power is not restored follow the cautions and instructions for Emergency door lock release: ~ Emergency door lock release; Page 40 Cycle is running, or water level is Wait until the cycle ends. too high and/or too hot or the drum is still spinning. Electric power cord has become loose or unplugged. Make sure the electric cord is securely plugged in. Door still cannot be opened, even after turning the washer off and back on again. Appliance switched off before end of cycle. Child lock is activated. Switch the appliance on. Deactivate Child lock (press Finish in M and N for approximately 3 seconds). Door is locked for safety reasons Run a Spin/Drain program to reduce the water tem(high water level, water temperature perature and level. too high, drum is spinning). Wash cycle time is increased. Your washer utilizes sensors to monitor certain characteristics of the wash load. Increases in wash cycle time could be due to: Solutions are based on the specific reason the wash time has been extended. The automatic unbalanced load detection system spins the laundry several times to ensure even distribution. Always load the washer with a mixture of large and small wash items (easier to distribute in the drum). Excess suds. Ådisplays at end of Use less detergent. cycle. Washer does not start. Start/Pause indicator light does not flash. Power cord end not inserted or not inserted correctly. A fuse is blown or breaker is tripped. Insert power cord end correctly. Replace fuse or reset breaker. For replacing the fuses in the supplied Power Adapter refer to the instructions which came with the Power Adapter. Door not closed properly. Check if laundry is caught in the door. Close the door until you hear it click shut completely. The display panel and Energy-saving mode is activated. indicator lights switch off, Start/Pause indicator flashes. Press any button to activate the display. The display panel and Automatic switch-off function is Start/Pause indicator active. switch off. Press the center of the Program Selector to switch on the appliance. Cycle does not start - Start/Pause button not pressed. Start/Pause flashes. Press the Start/Pause button to start the cycle. Cycle does not start Finish in-time is displayed. A delayed starting time has been selected and activated. Wash cycle will begin at proper time to complete at the selected Finish in-time. Cycle does not start - Child lock is activated. D symbol flashes. Deactivate Child lock (press Finish in M and N for approximately 3 seconds). Detergent residue remains in the detergent dispenser. Dry detergent may have been damp Clean and dry the detergent dispenser. or lumpy. Excess liquid detergent may have been added. See Adding the correct amount of HE detergent to determine proper detergent usage. ~ Adding the correct amount of HE detergent; Page 32 41

Section	Page
en-us Use and Care Manual, Installation Instructions	1
Washer	1
Table of contentsen-us Use and Care Manual, Installation Instructions	3
Additional information on products, accessories, replacement parts and services can be found at www.bosch-home.com/us (USA) or www.bosch- home.ca (Canada) and in the online shop www.bosch- home.com/us/store	4
Important information	5
Important information	5
Purchase information	5
Please take a moment to record the following basic information about your new Bosch washer.	5
This information will be helpful in the event you need to contact Customer Service or would like to order accessories or replacement parts.	5
The E-Nr. (model number) and the FD (serial) number can be found on the rating plate label or in the Home Connect application under Appliance Information.	5
see illustration	5
The model number includes the slash and a two digit number (e.g. \	5
Date of Purchase:___/___/_____	5
Where Purchased:___________________________	5
E-Nr. :_________/____ (ex: WAW28xxxUC/01)	5
FD :_______-_______ (ex: 9709\|90007)	5
The manufacturer reserves the right to make changes in the product or manual without notification.	5
Customer Service	5
Your washer does not require any special care other than the maintenance and care mentioned in this manual. If you have a problem with your washer, please consult.	5
~ Troubleshooting; Page 40	5
If problems persist and service becomes necessary, contact your dealer, installer or an authorized service provider. Do not attempt to repair the appliance yourself.	5
Bosch Customer Service	5
1-800-944-2904	5
Or by mail BSH Home Appliances Corporation 1901 Main Street, Suite 600 Irvine, CA 92614	5
When writing or calling please have the following information available:	5
If writing, please also include a daytime telephone number and a copy of the sales invoice.	5
When calling Customer Service, please be ready to provide the model number E-Nr. and FD serial number. This information will help provide the best support for your washer.	5
Additional information is available at our website.	5
Your washing machine is intended for	6
Your washing machine is intended for	6
NOTICE:	6
Before using the appliance, read the use and installation instructions and all other information included with the appliance and act accordingly.	6
Keep all documents for future use.	6
Safety Definitions	6
Safety Definitions	6
Important safety information is contained in this manual and on the warning labels located on your washer.	6
Standard symbols and headings are used to identify areas where you should take precautions to avoid injury or property damage. Please take a moment to become familiar with each of these symbols and what they mean before proceeding.	6
9 WARNING	6
9 CAUTION	6
NOTICE:	6
Tip:	6
IMPORTANT SAFETY INSTRUCTIONS	7
IMPORTANT SAFETY INSTRUCTIONS	7
READ AND SAVE THESE INSTRUCTIONS	7
WARNING	7
WARNING	7
IMPORTANT SAFETY INSTRUCTIONS	8
IMPORTANT SAFETY INSTRUCTIONS	8
READ AND SAVE THESE INSTRUCTIONS	8
WARNING	8
WARNING	8
Introduction to your new washer	9
Introduction to your new washer	9
9 WARNING	9
Risk of fire, electric shock or injury	9
Standard features and helpful information	9
Thank you for choosing Bosch for your laundry appliance needs.	9
Please read and follow the use and care, important safety instructions and troubleshooting information contained in this manual. Please retain this manual for future reference.	9
Standard features	9
Quality tested	9
Every Bosch washer is thoroughly tested before leaving the factory. As a result, a small amount of residual water may remain in the washer drum. We recommend running the Drum Clean cycle to remove this water prior to washing your first load of laundry.	9
~ Before loading your first load of laundry; Page 23	9
Website	9
Visit our website at www.bosch-home.com/us (USA) or www.bosch-home.com/ca (Canada) for more information and to view a selection of our products.	9
About this manual	9
These operating and installation instructions may apply to more than one model of washer. Illustrations used may show details that differ from your particular model.	9
Read your user manual. It contains valuable information about the safety, installation and operation of your new appliance.	9
This can save you time, make it easier to correctly install and use your washer, and improve your overall satisfaction with your new appliance.	9
Special features	9
Environmentally friendly use of your washer	9
Your new Bosch washing machine is designed to use water, energy and detergent in a highly efficient way to help reduce operating costs, conserve resources and protect the environment.	9
Dimensions and clearances required	10
Dimensions and clearances required	10
Appliance dimensions	10
Length of power cord and water supply hoses	10
Installation types	10
Stacked washer and dryer	10
A Bosch dryer of the same dimensions can be stacked on top of the washer to save space.	10
9 CAUTION	10
Stand alone (shown) or Side-by-Side	11
Under counter (Preferred)	11
Front of the appliance fully open.	11
No doors or coverings.	11
Under counter (Less Desirable)	11
If front of the appliance is covered ventilation openings must be installed.	11
INSTALLATION INSTRUCTIONS	12
Installation instructions	12
9 WARNING	12
Risk of fire, electrical shock or injury to persons	12
9 CAUTION	12
THE APPLIANCE is heavy	12
Introduction	12
Read these installation instructions completely and carefully before starting to install your new washing machine. The information contained can save time and effort and will help to ensure optimum performance of your new washer. Be sure to observe a...	12
NOTICES	12
These installation instructions are intended for use by qualified installers. In addition to these instructions, the installation must comply with:	12
- for the United States - National Electrical Code, ANSI/ NFPA70 - and latest editions of the state and municipal and/or local regulations.	12
- for Canada - Canadian Electrical Code C22.1 - and the latest editions of the provincial, municipal and/or local regulations.	12
Tools needed	12
The following tools may be helpful during installation of your washer.	12
Waste disposal	12
Disposal of Packaging Materials	12
After unpacking your new appliance dispose of the protective packaging materials in an environmentally friendly way. Ask your dealer or inquire with your local authority regarding currently acceptable means of disposal.	12
9 WARNING	12
Warnings for children	12
Disposal of Your Old Appliance	12
Your old appliance can be recycled if it is no longer to be used. Prior to disposing of your old appliance observe the following precautions to reduce safety risks.	12
9 WARNING	12
To avoid risk of injury or death, do the following	12
Parts provided with your washer	13
Back side of the washing machine	13
Washer drum contents	13
Two AquaShield water supply hoses are shipped in the washer drum. Be sure to remove each of these and use these new hoses for the installation.	13
NOTICE:	13
Set up on a pedestal with drawer	13
Pedestal item number: WMZ20490 or replacement WMZPW20W	13
Mount washer on the pedestal according to the instructions in the pedestal installation kit.	13
Installation checklist	14
Review the following list and check off each step as it is completed during installation.	14
Importance of installing on a solid, level floor	14
Your new Bosch washing machine utilizes high spin speeds to achieve superior water removal from your laundry resulting in reduced drying time. It is important to install your washing machine on a floor that will provide firm support. This prevents th...	14
The installation surface must be solid and level in both directions. Avoid installing your washer on soft surfaces such as floors with carpet or foam backed covering material.	14
If installing the washer on a wooden floor, observe the following:	14
Remove the transport bolts	14
9 CAUTION	14
Damage to the appliance or injury possible	14
1. Remove drain hose from all brackets.	14
2. Loosen and remove all 4 transport bolts. Remove the sleeves. Take the power cable out of the brackets.	14
3. Place covers over the transport bolt holes. Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed. Lock covers firmly by pressin...	15
NOTICE:	15
Water connections	15
Water supply hose connections	15
NOTICES	15
Connect your washer to the wall faucets using the included AquaShield™ water supply hose.	15
Observe each of the following:	15
Water connection hoses	15
Attach this end to water tap. Hand tighten only.	15
Attach this end of the hose to the back of the washing machine as shown in the following pictures. Be sure to use clamps and route hoses as instructed. Hand tighten only.	15
Position hoses as shown when routing hoses to right side of washer (facing from front).	16
Position hoses as shown when routing hoses to left side of washer (facing from front).	16
About the AquaShield™ Hose	16
The AquaShield hose prevents potential flooding in the event the hose develops an internal leak. If the hose leaks, the indicator turns red and water flow is blocked. Once the internal valve in the hose activates (indicator is red) the hose must be d...	16
Water drain hose connection	16
NOTICES	16
Height of drain point	16
Height difference between the floor and drainage point: max. 39 in. (100 cm).	16
Types of drainage hookups	16
Standpipe	16
Attach the drain hose to the elbow included with your washer.	16
Position the elbow on the drain hose 4\	16
Sink siphon	17
Secure the drain hose to the sink siphon using a Ø 0.9 - 1.6 in. (20-44 mm) hose clip (available from a hardware store).	17
Wash Basin	17
9 WARNING	17
Scalding	17
NOTICE:	17
Make sure that:	17
Attach the drain hose securely to the wash basin.	17
NOTICE:	17
Leveling the washer	17
Importance of leveling the washer	17
Your new washer uses high spin speeds to remove water at the end of the wash cycle. It is important that your washer is level and that all four washer feet press with equal pressure against the floor. This will help assure the quietest, most vibratio...	17
Follow these steps:	17
1. Install the washer on a level and solid surface, preferably in a corner of a room.	17
2. If the floor is uneven (or unlevel) adjust the washer feet as required to level the washer. Do not place anything under the washer feet to help level the washer.	17
3. Extend the washer feet no more than is necessary. The more the feet are extended, the more vibration the washer will experience. Start with the washer feet turned all the way in and adjust each foot as necessary.	17
4. Use a bubble level to check the top of the washer to make sure it is level side to side and front to rear.	17
5. Press down on each corner of the washer top to make sure the washer doesn’t “wobble“. There should be no \	17
6. When the washer is level and does not wobble, lock the washer feet in place by tightening the locknuts against the washer bottom. Be sure to do this without changing the height of the foot (hold the foot while tightening the locknut).	17
Procedure for adjusting the washer feet:	17
1. After determining which washer feet need to be extended, have someone lift up on the washer slightly to take pressure off the foot to be adjusted.	17
2. Turn the grey plastic foot to extend it downward as far as necessary to raise the corner of the washer the correct amount to level the washer.	17
3. When the height of the foot is correct, use a 17 mm open end wrench to tighten the locknut against the washer bottom. The locknut should be tight against the bottom of the washer to lock the foot in place.	17
Electrical connection	18
9 WARNING	18
Electrical shock hazard	18
9 WARNING	18
Electrical shock hazard	18
9 WARNING	18
Electrical shock hazard	18
To reduce the risk of electrical shock:	18
GROUNDING INSTRUCTIONS	18
9 WARNING	18
Electrical shock hazard	18
Transporting the washer	18
Before transporting the washer	18
1. Disconnect the washer power cord from the wall outlet.	18
2. Turn off the water supply to the washer.	18
3. Disconnect water supply lines from the tap.	18
4. Disconnect the drain hose from the drain location.	18
5. Install the transport bolt assemblies as shown in the following images.	18
9 CAUTION	18
Remove the transport bolt hole covers	19
1. Remove all four transport bolt hole covers.	19
2. Pull the tip of the arrow on the cover out slightly to disengage the locking tab.	19
3. Rotate the cover counterclockwise to remove. Repeat for all 4 transport bolt hole covers.	19
Insert the transport bolt assemblies	19
1. Each assembly consists of a plastic bushing and a bolt that extends through the bushings. Unscrew the bolt until the threaded end is flush with the end of the plastic bushing.	19
2. Insert the transport bolt and bushing assembly as shown. The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place. The open part of the bushing slot should be facing the direction shown to ...	19
3. When the bolt is in place screw it in until the bolt threads engage the drum. Double check and ensure bolts are screwed into threaded holes and not into cracks or crevices. Repeat the process for all 4 transport bolt assemblies before tightening a...	19
9 CAUTION	19
RISK OF APPLIANCE OR MATERIAL DAMAGE	19
Getting to know your appliance	20
Getting to know your appliance	20
Control panel	20
Display area	21
OPERATING INSTRUCTIONS	23
Operating Instructions	23
9 WARNING	23
Before using the washer for the first time	23
Check to make sure your washer has been installed properly by following the installation instructions in this manual.	23
~ INSTALLATION INSTRUCTIONS; Page 12	23
Check the machine. Never connect the utilities (power or water) to or start a damaged machine! Contact Customer Service!	23
Check to be sure your household electrical system voltage and the voltage specifications on the washing machine rating plate correspond.	23
Check to be sure the washer hot and cold water supply taps are turned on.	23
Check that transport bolts have been removed by opening the door and moving the tub from side to side and front to back. If the tub cannot be moved easily recheck that transport bolts are removed.	23
~ Remove the transport bolts; Page 14	23
Turning the washing machine on and off	23
Center of the program selector is pressed to turn the appliance on or off.	23
Before loading your first load of laundry	23
Your new washing machine was tested before leaving the factory. This process involves running various wash cycles. As a result, a small amount of water may remain in the tub and drainage system. Run a Drum Clean cycle with no laundry to clean the sys...	23
First add 1 to 2 tablespoons of detergent to the main- wash chamber II. Then run the Drum Clean cycle.	23
Wait for the cycle to finish.	23
Using program selector to choose a wash program	23
NOTICE:	23
~ Child lock 3 sec.; Page 36	23
Use the program selector to select the desired wash program. The dial turns in both directions and when a cycle is selected its time duration appears in the display. The related preset options (temperature, spin speed, etc.) lights are activated.	23
Selecting optional program settings	23
By selecting the optional program settings, you can adjust the washing process to better suit the items you are washing.	23
The optional program settings can be selected and/or deselected depending if they are allowed (not all settings are allowed for all programs) and the cycle’s progress.	23
The indicator lamps of the buttons light up if the setting is active.	23
~ Program selection table; Page 33	23
~ Optional program settings; Page 35	23
Loading the laundry	23
9 WARNING	23
Loosen the laundry being loaded and mix small and large items	23
Unfold the sorted items and place them loosely in the drum. Mix small and large items to help them better distribute in the drum during the spin cycle.	23
Tip:	23
Recommended Load Size	23
Recommended maximum load size can be found:	23
~ Standard features and helpful information; Page 9	23
Tips	24
Filling the detergent and additives compartments	24
NOTICE:	24
Measuring	24
Measure out the detergent and laundry care products according to:	24
Filling	24
9 WARNING	24
Irritation of eyes/skin	24
Pour the detergent and laundry care product into the appropriate chambers:	24
Tips	24
1. Open the detergent dispenser tray.	24
2. Add detergent or additive.	24
3. Close the detergent dispenser tray completely before starting the wash cycle.	24
Tip:	24
Liquid detergent insert	25
To measure liquid detergent:	25
1. Pull out the detergent dispenser tray.	25
2. Push the liquid detergent insert forward and down as shown.	25
3. Pour liquid detergent into the chamber and do not exceed the maximum mark.	25
4. Reinsert the tray into its compartment.	25
NOTICE:	25
Starting the program	25
Press the Start/Pause button. Indicator lamp lights up and the program starts.	25
NOTICE:	25
~ Child lock 3 sec.; Page 36	25
The display panel shows the \	25
~ Display area; Page 21	25
Foam detection	25
If you use too much detergent, too much foam may be formed during the wash cycle. The symbol Å lights up. Foam may be also leaking out from the detergent drawer. In order to remove the foam, the appliance automatically activates additional rinse cyc...	25
NOTICE:	25
Selecting a different program	25
If you have inadvertently started the wrong program, you can change this as follows:	25
1. Press Start/Pause.	25
2. Select another program.	25
3. Press Start/Pause. The new cycle starts from the beginning.	25
Pausing/Adding a garment to the cycle	25
Pausing the wash cycle can be useful for several purposes.	25
e.g. for soaking ~ Soaking; Page 34	25
Press Start/Pause. The indicator lamp A is blinking. Wash load will soak in water until continued by pressing Start/Pause.	25
For adding a garment after the cycle begins.	25
1. Press Start/Pause. Door will unlock when safe to do so.	25
2. Open door carefully and add or remove laundry item.	25
NOTICE:	25
3. Close door.	25
4. Press Start/Pause.	25
NOTICE:	25
Cancel program	25
For cycles with a high temperature:	25
1. Press Start/Pause.	25
2. Cool the laundry off: Select Rinse.	25
3. Press Start/Pause.	25
For cycles with a low temperature:	25
1. Press Start/Pause.	25
2. Select Spin/Drain and Spin Speed option to No Spin.	25
3. Press Start/Pause.	25
Program end	25
- ‹- appears in the display field and the Start/Pause button indicator lamp is off.	25
NOTICE:	25
Removing laundry/switching the appliance off	26
1. Open the front door of the washer and remove the laundry.	26
2. Press the center of Program Selector to switch off the appliance.	26
3. Turn off the water taps.	26
NOTICES	26
Home Connect®	27
Home Connect®	27
This appliance is Wi-Fi-capable and can be remotely controlled using a mobile device.	27
You can use the Home Connect app to do the following on your appliance from your mobile device:	27
Before you can use the Home Connect functions, you will need to carry out the following steps:	27
1. Install the Home Connect app on your mobile device.	27
2. Register in the Home Connect app.	27
3. Connect your appliance to your home network automatically or manually (you only need to do this the first time).	27
4. Connect your appliance to the Home Connect app.	27
You can find information about the app on our Home Connect website www.home-connect.com	27
Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information on this at: www.home-connect.com	27
Notes	27
Calling up the Home Connect menu	27
In the Home Connect menu, you can create and view network connections, reset network settings, activate/ deactivate Wi-Fi and find other Home Connect functions.	27
1. Switch the appliance on.	27
2. Press and hold Remote Start for at least 3 seconds.	27
Note:	27
Connecting your home network to the Home Connect app	27
Connect your appliance to the home network automatically or manually (you only need to do this the first time).	27
Notes	27
You must then connect to the Home Connect app.	27
Note:	27
Connecting to your home network automatically	27
Step 2.1	27
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27	27
1. Press Start/Pause.	27
2. Activate the WPS function on your home network router within the next 2 minutes.	27
Note:	27
Connecting to your home network manually	27
Step 2.2	27
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27	27
Make sure that you have opened the Home Connect app and are logged in.	27
1. Set the program to position 2.	28
2. Press Start/Pause.	28
3. Call up the Wi-Fi setting on the mobile device.	28
4. Connect the mobile device to the HomeConnect Wi-Fi network and enter the password (key) HomeConnect.	28
5. Once you have connected successfully, open the Home Connect app on your mobile device and carry out the steps in the app.	28
6. In the Home Connect app, enter the network name (SSID) and password (key) for your home network.	28
7. Carry out the last steps in the Home Connect app to connect your appliance.	28
Note:	28
Connecting to the Home Connect app	28
1. Set the program to position 3.	28
2. Press Start/Pause.	28
3. Once your appliance is displayed in the app, carry out the last steps in the Home Connect app.	28
Note:	28
Activating/deactivating Wi-Fi	28
If your appliance is already connected to your home network, you can activate or deactivate Wi-Fi on your appliance.	28
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27	28
1. Set the program to position 4.	28
2. Press Start/Pause.	28
Notes	28
Resetting your network settings	29
You can reset all of the network settings.	29
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27	29
1. Set the program to position 5.	29
2. Press Start/Pause.	29
3. Press Start/Pause.	29
Note:	29
Updating the software	29
You can update the Home Connect software on your appliance. As soon as a new software update is available, a message appears in the display: —˜š	29
Install the update directly via the message in the display or manually as follows:	29
Ensure that you are in the Home Connect menu. ~ Calling up the Home Connect menu; Page 27	29
1. Set the program to position 6.	29
2. Press Start/Pause.	29
3. Press Start/Pause.	29
Note:	29
Information on data protection	29
When your appliance is connected to a WLAN network that is connected to the Internet for the first time, your appliance transmits the following categories of data to the Home Connect® server (initial registration):	29
This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.	29
Note:	29
Declaration of Conformity	29
BSH Home Appliances Group hereby declares that the appliance which features Home Connect functionality is in accordance with the essential requirements and other relevant provisions of the following Directives.	29
Wi-Fi® Module FCC/IC Statements	29
Model: COM1	29
FCC ID: 2AHES-COMGEN1	29
IC: 21152-COMGEN1	29
The Home Connect module is a communication device designed to provide communication between appliances and smart devices.	29
This module is integrated at the factory, under direct control of B/S/H Home Appliances Corporation, and is not user serviceable or upgradable. At least 20cm separation distance should be maintained from device to user.	29
FCC COMPLIANCE STATEMENT	29
9 CAUTION	29
INDUSTRY CANADA STATEMENT	29
Laundry	30
Laundry	30
Preparing the laundry	30
NOTICE:	30
Sorting the laundry	30
Sort laundry items according to color, degree of soiling and recommended wash temperature range.	30
Wash white items separately from colored items. Otherwise, white items may tend to become grey.	30
Observe laundry care labels	30
Check the care labels on each laundry item prior to washing. They provide valuable information as well as limitations about the laundry process (temperature etc.) to help you choose an appropriate cycle.	30
Determining degree of soiling	31
Identifying and treating stains	31
For mild and recent stains the Stains button for food based grease/oils, blood, red wine and grass can be used. For more stubborn and set in stains the below methods can be of help.	31
Removing stains	31
Laundry detergents and additives	32
Laundry detergents and additives	32
Adding the correct amount of HE detergent	32
9 WARNING	32
Avoid overuse of detergent.	32
Measure out the detergent according to:	32
Too much detergent	32
Too little detergent	32
The fabric care label is important for selecting the correct detergent, temperature and treatment of the laundry.	32
If desired you can visit the following sites for additional information on detergents and fabric care.	32
~ www.textileaffairs.com or www.cleanright.eu	32
Saving energy and reduce detergent	32
For light and normal soiling, you can save energy (lower washing temperature) and detergent.	32
NOTICE:	32
Program selection table	33
Program selection table	33
Tips	33
Starching	34
NOTICE:	34
Starching is possible in all wash programs if liquid starch is used. Measure starch into compartment M in accordance with the manufacturer's instructions (clean first if necessary).	34
Dyeing/bleaching	34
Dye should only be used in normal household quantities. Salt may damage stainless steel. Always follow the dye manufacturer's instructions.	34
Do not use the washing machine to bleach clothes.	34
Soaking	34
1. Pour soaking agent/detergent into compartment II in accordance with the manufacturer's instructions.	34
2. Turn the program selector to Cotton program and select Cold temperature.	34
3. Press Start/Pause.	34
4. After approximately ten minutes, press Start/Pause.	34
5. After the required soaking time, press Start/Pause again to continue or change the program.	34
NOTICES	34
Optional program settings	35
Optional program settings	35
At the factory, temperature and spin speed options, and cycle duration (\	35
EcoPerfect™	35
Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected program, without the EcoPerfect™ setting.	35
Prewash	35
For heavily soiled washing. Pour 1/3 of normal detergent amount into pre-wash chamber I and remaining 2/3 into main wash chamber II.	35
Rinse Plus	35
This feature adds additional rinses to selected program which is helpful for locations with soft water supplies or to generally improve rinsing results. It will increase the program duration.	35
Remote Start	35
Briefly pressing the Remote Start button activates or deactivates the Remote start function. Activating the Remote start function enables the appliance to be started remotely via the Home Connect® app.	35
NOTICES	35
Pressing and holding the Remote Start button for at least 3 seconds enters Home Connect settings.	35
Finish in	35
The program end (Finished in) time can be set in one hour increments to a maximum of 24 h (hours). After selecting the desired washing program (at the dial) but before pressing the Start/Pause button, press the Finish in button until the desired time...	35
NOTICE:	35
Here is an example of a 1hr:30min cycle time and an 8 h Finish in time.	35
8 h is displayed (until the Energy-saving mode activates) and counts down (approximately 6hr:30min) until the washing cycle begins (at 1hr:30min) then the cycle duration 1:30 is displayed and began. Total time approximately 8 hours.	35
Spin Speed	35
Before and during the cycle, you can change the spin speed range depending on the cycle progress.	35
Touch the appropriate button until the desired setting is displayed.	35
No Spin: This option eliminates the final spin and the load remains saturated with the final rinse water. The pump is activated to remove all residual water.	35
~ Program selection table; Page 33	35
Temperature	35
Before and during the cycle, you can change the default temperature range depending on the cycle progress.	35
Press the appropriate button until the desired setting is displayed.	35
The maximum temperature range that can be set depends on the cycle selected.	35
~ Program selection table; Page 33	35
SpeedPerfect®	35
For washing in a shorter time with a washing result comparable to that of the standard program.	35
NOTICE:	35
Stains	35
There are four types of stain to choose from:	35
The washer adjusts the average washing temperature, drum movement and soaking time to the specific type of stain. Hot or cold water, gentle or intensive washing and long or short soaking ensure that the wash-program sequence is specially adapted to e...	35
NOTICE:	35
Appliance settings	36
Appliance settings	36
Child lock 3 sec.	36
You can secure the appliance against inadvertent changing of the set functions. To do this, activate the Child lock after cycle start.	36
To Activate/Deactivate, press Finish in M and N for approximately 3 seconds. In the display field, you will see the D symbol light indicating the Child lock is active.	36
NOTICE:	36
Activating setting mode	36
In order to change the default appliance settings described below, you will first need to enter or activate setting mode.	36
1. Switch on the appliance. The indicator lamp of the program on position 1 (() lights up.	36
2. Press and hold Temperature button and, at the same time, turn the program selector to position 2 (0).	36
3. Release Temperature button.	36
Changing the audible signal volume	36
1. Turn the program selector to the required position.	36
2. Use the Finish in N or M button to set the volume you require (‹ = off; … = very loud).	36
Switching the automatic switch-off function on/off	36
If the appliance is not used for an extended period, it may automatically switch itself off until a program starts or when a program has ended in order to save energy. It can be switched back on again at any time by pressing the power button #.	36
You can switch the appliance's automatic switch-off function on or off as follows:	36
1. Turn the program selector to position 4 (@).	36
2. Use the Finish in N or M button to switch the appliance's automatic switch-off function on (‹Ÿ) or off (‹””).	36
NOTICE:	36
Switching the Drum Clean reminder on/off	36
A reminder to clean the drum is indicated by a light adjacent to the Drum Clean program. In order to switch the drum clean reminder on (or off, if desired):	36
1. Turn the program selector to position 5 (H).	36
2. Use the Finish in N or M button to switch the drum clean reminder on (‹Ÿ) or off (‹””).	36
Exiting setting mode	36
Once you have applied all the settings, press the power button # to switch off the appliance.	36
Cleaning and maintenance	37
Cleaning and maintenance	37
Your appliance is designed to give you years of service. Observe the following instructions to maintain and protect your appliance and keep it in top operating condition.	37
9 WARNING	37
Risk of electric shock hazard	37
Cleaning the washer´s exterior	37
9 WARNING	37
Risk of explosion	37
Clean the washer´s exterior surfaces when required as follows:	37
- Use hot soapy water or a mild (non-abrasive) cleaning agent.	37
- Dry with a soft towel.	37
- Remove residue immediately.	37

Match case Limit results 1 per page

Determing the Problem

Problem

Possible cause(s)

Solution(s)

Washer door cannot be

opened.

Child lock is activated.

Deactivate Child lock (press

Finish in

and

for

approximately 3 seconds).

A power failure occurred.

If a cycle is interrupted by a power failure, it will resume

when the power is restored. If power is not restored fol-

low the cautions and instructions for Emergency door

lock release:

Emergency door lock release; Page 40

Cycle is running, or water level is

too high and/or too hot or the drum

is still spinning.

Wait until the cycle ends.

Electric power cord has become

loose or unplugged.

Make sure the electric cord is securely plugged in.

Appliance switched off before end

of cycle.

Switch the appliance on.

Door still cannot be

opened, even after

turning the washer off

and back on again.

Child lock is activated.

Deactivate Child lock (press

Finish in

and

for

approximately 3 seconds).

Door is locked for safety reasons

(high water level, water temperature

too high, drum is spinning).

Run a

Spin/Drain

program to reduce the water tem-

perature and level.

Wash cycle time is

increased.

Your washer utilizes sensors to

monitor certain characteristics of

the wash load. Increases in wash

cycle time could be due to:

Solutions are based on the specific reason the wash

time has been extended.

The automatic unbalanced load

detection system spins the laundry

several times to ensure even distri-

bution.

Always load the washer with a mixture of large and

small wash items (easier to distribute in the drum).

Excess suds.

displays at end of

cycle.

Use less detergent.

Washer does not start.

Start/Pause

indicator

light does not flash.

Power cord end not inserted or not

inserted correctly.

Insert power cord end correctly.

A fuse is blown or breaker is

tripped.

Replace fuse or reset breaker. For replacing the fuses

in the supplied Power Adapter refer to the instructions

which came with the Power Adapter.

Door not closed properly.

Check if laundry is caught in the door. Close the door

until you hear it click shut completely.

The display panel and

indicator lights switch

off,

Start/Pause

indica-

tor flashes.

Energy-saving mode is activated.

Press any button to activate the display.

The display panel and

Start/Pause

indicator

switch off.

Automatic switch-off function is

active.

Press the center of the Program Selector to switch on

the appliance.

Cycle does not start -

Start/Pause

flashes.

Start/Pause

button not pressed.

Press the

Start/Pause

button to start the cycle.

Cycle does not start -

Finish in-time is dis-

played.

A delayed starting time has been

selected and activated.

Wash cycle will begin at proper time to complete at the

selected Finish in-time.

Cycle does not start -

symbol flashes.

Child lock is activated.

Deactivate Child lock (press

Finish in

and

for

approximately 3 seconds).

Detergent residue

remains in the deter-

gent dispenser.

Dry detergent may have been damp

or lumpy.

Clean and dry the detergent dispenser.

Excess liquid detergent may have

been added.

See

Adding the correct amount of HE detergent

determine proper detergent usage.

Adding the cor-

rect amount of HE detergent; Page 32