Bose 301 Sonata Owner's guide - Page 8
froubleshooting, Customer, service
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0- tit'ea74b. 1E,),,1 /dr I N* _ 4% traes 7froubleshooting i Pr m No sound What to do • Make sure the receiver or amplifier is plugged in and turned on. • Check to be sure the AC power (mains) outlet is working. • Disconnect any headphones plugged into the headphone jack. • Make sure the receiver or amplifier is not set to MUTE. • Refer to the owner's guide that came with your receiver or amplifier. • Check all connections at both the speaker and the receiver or amplifier end. Refer to "Make the connections" on page 6. Correct any connection errors. No sound from one speaker • Disconnect the working speaker from the receiver or amplifier. • Switch the cord of the "faulty" speaker from its original receiver or amplifier jacks to the other set of jacks (the working speaker was originally attached to those jacks). • If the speaker now works, the problem is in your receiver or amplifier. Re-connect your speakers to a working unit. • If there is still no sound from the speaker, continue below. • Remove the cord from the working speaker and connect it to the "faulty" speaker and either channel of the receiver or amplifier jacks. . • If the speaker now works, the problem was in the original speaker cord. • If there is still no sound, the problem is in the speaker. On aker soun s distorted • Follow the same procedure for the problem of no sound from one speaker, as outlined above. Not enough bass or treble • Adjust the bass and treble volume controls on the receiver or amplifier. • Check the connections to make sure they are correctly in phase (positive to positive and negative to negative). Refer to "Make the connections" on page 6. Customer service If the troubleshooting guidelines above do not solve your problem, contact your authorized Bose° dealer to arrange for service. To obtain information or service directly from Bose, refer to the listing at the end of this guide. Bose Corporation will make every effort to correct any problem within the terms of your warranty. 9