Bose Acoustic Wave II 5-CD Changer Acoustic Wave® system II 5-CD chan - Page 16
Troubleshooting, Customer Service - stereo
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English Español Français Care and Maintenance Troubleshooting Problem What to do No system operation • Make sure the power cord for the Acoustic Wave® II CD changer is completely plugged in both at the changer jack and at the wall outlet. No sound or sound is muffled • If the Acoustic Wave® II CD changer or an audio device connected to it is playing, make sure that the "AUX" source indicator appears on the Acoustic Wave® music system II display. • If the source is AUX 1 or AUX 2, make sure that the connected audio device is plugged in and turned on, and make sure the stereo cable is properly connected between the two units. • Make sure that both the Acoustic Wave® II CD changer and the Acoustic Wave® music system II are plugged into functioning power outlets, and are turned on. • Check the connection of the Acoustic Wave® music system II to the changer. Make sure the two RCA connectors are firmly inserted, red to red, and white to white, into the AUX IN jacks on the Acoustic Wave® music system II. Refer to "Making the connections" on page 6. • Make sure nothing is blocking or preventing the IR signals emitted by the CD changer from reaching the receiver on the front of the Acoustic Wave® music system II. Refer to "Selecting a location for your music system and changer" on page 5. CD skips • Make sure the system is in a location where it cannot get bumped. If so, move it to a more protected location. • Check the CD for smudges or dirt. Wipe the CD (NOT in a circular pattern, but straight out from the center) to it clean off. CD does not play • Make sure you have selected the CD changer. • If you have selected the CD changer, make sure the AUX indicator appears on the Acoustic Wave® music system II display. If not, press the AUX button on the music system console. • Make sure there is a CD in the selected CD changer slot. A CD is playing, but none • Check to see if the CD player in the Acoustic Wave® music system II is on and playing, of the CD changer LEDs is instead of the CD changer. lit CD changer does not eject a disc • Disconnect the system power cord from the AC outlet, wait a few seconds, and plug it in again. Customer Service For additional help in solving problems, contact Bose® Customer Service. Refer to the address list on the inside back cover of this guide. 14