Bose Acoustimass 10 Owner's guide - Page 12

Maintaining Your Acoustimass®-10 Speakers Troubleshooting If you have a problem with your Acoustimass-10 speakers, turn off your sound source and try the solutions below. If you still have a problem, contact your Bose® dealer to arrange for service. Or, to contact Bose directly, refer to the inside back cover of this guide. Problem What to do System does not function at all • Make sure the power cord of the receiver is plugged into an operating AC wall outlet and that the unit turned on. • Be sure to select a source at the receiver (video, CD, tuner). No sound Sound is distorted No bass Not enough or too much bass No stereo sound • Check the speaker connections. Turn the unit ON. • Increase the volume. • Disconnect any headphones. • Make sure speaker cable is not damaged. • Reduce the volume of any external components connected to the receiver. • Make sure the speaker connections at the receiver or amplifier are correct (+ to + and - to -). If you are using in Dolby Pro-Logic mode, check that surround sound is turned ON. If you are using AC-3 programming, verify that the settings are correct at the receiver. Be sure the source material (laser disk or broadcast programming) is Dolby AC-3 encoded. • Move the Acoustimass module closer to a wall or corner to increase bass. Move it farther from a wall or corner to decrease bass. • To get the full performance benefit, your Acoustimass-10 speakers must be connected to a HiFi Stereo VCR or Stereo television. Customer service For additional help in solving problems, contact Bose customer service. See the inside back cover for Bose customer service offices and phone numbers. 12 December 20, 2001 AM183644_01_V.pdf