Bose Lifestyle SoundTouch 135 Home Entertainment Operation Guide - Page 27

Troubleshooting CARE AND MAINTENANCE Problem What to do The system is not respond- • Make sure the control console is turned on. ing to initial operation of • Check to see if the remote batteries are installed correctly or need my Bose® remote replacement. See "Replacing the batteries" on page 30. • Reset the system. See "Resetting the system" on page 29. • Press any remote key and watch the power light on the control console. It should blink with each press. If not, see "Pairing the remote with the console" on page 29 and follow the procedure. The Bose remote does not • Try setting up the device again. Press the Setup button on the control control a device I added console. Select the device options and follow the on-screen during the initial setup instructions to set up the device again. • Your system may need a software update. See "Performing a system software update" on page 29. One video connection is less than optimum • To change a video connection, press the Setup button on the control console and select the device setup options. Follow the on-screen instructions. System doesn't do anything • Make sure the AC power cord is inserted securely into the power supply. • Make sure the Acoustimass® module and the power supply are fully plugged into a live AC (mains) outlet. • (135 systems only) Make sure the speaker array is plugged into a live AC (mains) outlet. • Select a connected device from the SOURCE menu. • Reset the system. See "Resetting the system" on page 29. No sound • Make sure the Acoustimass module is plugged into a live AC (mains) outlet. • (135 systems only) Make sure the speaker array is plugged into a live AC (mains) outlet. • Increase the volume. • Press the Mute button ( ) and make sure your system is not muted. • Check the input connections on the control console. Make sure that you have selected the right source. • Make sure that the audio input cable is firmly plugged into the Audio Out connector (not Bose® link) on the control console and the other end is firmly seated into the Media Center connector on the Acoustimass module. • (135 systems only) Make sure that the audio input cable is firmly plugged into the Audio Out connector (not Bose® link) on the control console and the other end is firmly seated into the Console connector on the speaker array. • (135 systems only) Try moving any possible sources of wireless interference, such as a wireless computer network router, another wireless device, or a microwave oven, further away from the system. • For radio operation, connect the FM and AM antennas. • Reset the system. See "Resetting the system" on page 29. Sound quality has changed • Press the Setup button on the control console and select the and speaker array status "Reconnect Acoustimass" menu item. Follow the on-screen indicator is blinking orange instructions. (135 systems only) English - 27