Bose QuietComfort 35 II Gaming English Owners Guide
Bose QuietComfort 35 II Gaming Manual
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- Bose QuietComfort 35 II Gaming | English Owners Guide - Page 1
QUIETCOMFORT 35 II GAMING HEADSET - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 2
Bose.com/compliance Important Safety Instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with a dry cloth. 7. Refer all servicing as aviation communication headsets except in - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 3
IMPORTANT SAFETY INSTRUCTIONS Contains small parts which may be a choking hazard. Not suitable for children under age 3. This product contains magnetic material. Consult your physician on whether this - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 4
and used in accordance with the instructions, may cause harmful interference to radio help. Changes or modifications not expressly approved by Bose Corporation could void the user's authority to operate this product, contact your local municipality, disposal service, or the shop where you bought - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 5
REGULATORY AND LEGAL INFORMATION Please dispose of used batteries properly, following local regulations. Do not incinerate. China Restriction of Hazardous Substances Table Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Part Name - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 6
3, Minsheng East Road, Taipei City 104, Taiwan Phone Number: +886-2-2514 7676 Mexico Importer: Bose de México, S. de R.L. de C.V., Paseo de las Palmas 405-204, Lomas de Chapultepec, with your owner's guide. Now is a good time to register your Bose product. You can easily do this by going to global - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 7
a registered trademark of Wi-Fi Alliance®. Bose, Bose Home Speaker, Bose Music, Bose Portable Home Speaker, Bose Soundbar, QuietComfort 35 II Gaming Headset, and SimpleSync are trademarks of Bose Corporation. Bose Corporation Headquarters: 1-877-230-5639 ©2020 Bose Corporation. No part of this work - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 8
definition, "control" means (i) the power, direct or indirect, to cause the direction or management of such entity, whether by contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii) beneficial ownership of such entity. "You" (or "Your") shall mean - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 9
the work of authorship, whether in Source or Object form, made available under the License, as indicated by a copyright notice that is included in or attached to the work (an example is provided in the Appendix below). "Derivative Works" shall mean any work, whether in Source or Object form, that is - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 10
permission to use the trade names, trademarks, service marks, or product names of the Licensor, charge a fee for, a cceptance of support, warranty, indemnity, or o ther liability obligations liability. END OF TERMS AND CONDITIONS ©2020 Bose Corporation Licensed under the Apache License, Version - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 11
CONNECT APP SETUP Download the Bose Connect app 15 HOW TO WEAR Adjust the headband...16 Button orientation...17 Gaming microphone...18 Attach the microphone 18 Adjust the microphone 19 Remove the microphone 20 POWER Power on...21 Standby...21 Power off ...21 HEADSET CONTROLS Media playback and - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 12
Access Google Assistant 29 Things to try ...30 Access Amazon Alexa...31 Things to try...32 Access voice control on Connect using the Bluetooth menu on your mobile device 35 Connect using NFC on your mobile device 36 What device 37 Clear the headset device list 38 WIRED CONNECTIONS Connect the audio cable 39 - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 13
Bose Music app 41 Reconnect to a Bose Home Speaker or Soundbar 41 BATTERY Charge the headset...42 Charging time...42 Hear the battery level 42 HEADSET the headset...46 Clean the headset...47 Replacement parts and accessories 47 Limited warranty...47 Serial number locations 48 TROUBLESHOOTING Try - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 14
: Bose QuietComfort 35 II Gaming Headset Carry case Gaming microphone PC desktop controller Charging cable 3.5 mm to 2.5 mm audio cable NOTE: If any part of the product is damaged, don't use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 15
new features through updates. NOTE: When the gaming microphone is connected, B luetooth is disabled and the Bose Connect app can't find your headset. DOWNLOAD THE BOSE CONNECT APP 1. On your mobile device, download the Bose Connect app. BOSE CONNECT 2. Follow the app instructions. | 1 5 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 16
HOW TO WEAR ADJUST THE HEADBAND Before placing the headset on your head, adjust the headband so it's evenly c entered on the top of your head. The headband should rest gently on your head. | 1 6 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 17
left ear. Place the headset on your head with the buttons facing behind you and adjust each earcup so its cushion is completely over your ear. Once the headset is on your head, use your thumbs to press the buttons. NOTE: The buttons are disabled when the gaming microphone is connected. | 1 7 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 18
is connected, B luetooth is disabled and the Bose Connect app can't find your headset. Attach the microphone 1. Connect the gaming microphone to the 2.5 mm auxiliary port on the left earcup. 2. Connect the other end of the gaming microphone cable to the PC desktop controller or a 3.5 mm AUX port - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 19
for better sound. Check your voice level using the audio settings in your gaming system's settings menu. For more information, refer to your gaming system's owner's guide. CAUTION: Do NOT rotate the gaming microphone. Forcing the microphone beyond the intended position can cause damage. | 1 9 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 20
How to wear Remove the microphone 1. Grab the gaming microphone on both sides of the base. 2. Gently twist back and forth and pull the the base to disengage the clip. 3. Pull out the microphone. | 2 0 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 21
Power/Bluetooth switch I to the right. STANDBY Standby conserves the headset battery when the headset isn't in use. To set up and customize the standby timer, use the Bose Connect app. POWER OFF Slide I to the left. NOTE: When the headsets is powered off, noise cancellation is disabled. | 2 1 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 22
CONTROLS The headset controls are located on the right earcup. NOTE: The buttons are disabled when the gaming microphone is connected. MEDIA PLAYBACK AND VOLUME + Volume up Multi-function button Volume down FUNCTION Play/Pause Skip forward Skip backward Fast forward Rewind Volume down - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 23
Headset Controls PHONE CALLS The Multi-function button V and microphone are located on the right earcup. Multi-function button Microphone FUNCTION Answer/End a call WHAT TO DO Press the Multi-function button V. Decline an incoming call Press and hold V for 1 second. Answer a second incoming - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 24
of the left earcup. NOTES: • Google Assistant and Amazon Alexa aren't available when the gaming microphone is connected to the headset and Bluetooth is disabled. • You can't control noise cancellation when the gaming microphone is connected to the headset. Action button FUNCTION Google Assistant - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 25
noise cancellation 1. Connect the gaming microphone to the headset (see page 18). 2. On the right earcup, slide the Power/Bluetooth switch I to the right. NOTE: You can still use the headset for gaming when noise cancellation is off. Mute/Unmute the gaming microphone Slide the in-line controller - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 26
Headset Controls PC desktop controller Use the PC desktop controller to adjust the volume and turn on mic monitoring while gaming. NOTE: For PC users only. Connect PC desktop controller to your PC 1. Connect the PC desktop controller to a USB port on your PC. 2. Connect the gaming microphone cable - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 27
controls how much of your own voice you hear while using the headset. 1. Press the button on the controller to turn on mic monitoring. 2. Repeat to cycle between low, medium, high, and off. NOTE: To quickly turn off mic monitoring, press and hold the button on the controller. | 2 7 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 28
Alexa aren't available in certain languages and countries. • Google Assistant and Amazon Alexa aren't available when the gaming microphone is connected to the headset and Bluetooth is disabled. SET UP YOUR VOICE ASSISTANT Before you begin, make sure your mobile device is connected to a Wi-Fi® or - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 29
ACCESS GOOGLE ASSISTANT Your headset is optimized for Google Assistant, making your headset the p erfect companion your request. For examples of questions and things you can do, visit: https://support.google.com/headphones Press the Action button. After receiving a message notification, press and - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 30
Voice assistant Things to try Press the Action button, and then say: ACTION Enjoy entertainment Keep in touch Get answers Manage your day EXAMPLES OF WHAT TO SAY Play some music Text mom "see you in 5" What's the weather this weekend? Tell me about my day | 3 0 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 31
Voice assistant ACCESS AMAZON ALEXA The headset is Amazon Alexa enabled. With Alexa, you can ask to play music, hear the news, check the weather, control smart home devices, and more. Using Alexa on your headset is simple, just use the Action button, make a request, and Alexa responds instantly. - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 32
entertained Discover more skills Stop Alexa EXAMPLES OF WHAT TO SAY What can you do? Play rock music. NOTE: Amazon Music is set as the default music service. To change the default music service, use the Alexa app. Pause. Volume up. Skip. How's my day looking? Remind me to "feed Jack's fish" at - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 33
headset to access the native voice control on your mobile device. To access your mobile device voice control, press and hold V for 1 second. + You hear a tone that indicates voice control is active. NOTE: You can't access the voice control on your mobile device when the gaming microphone is attached - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 34
or windy environments. Off Noise cancellation disabled. NOTE: Each time you power on the headset, your noise cancelling mode defaults to High. SET THE ACTION BUTTON TO NOISE CANCELLATION 1. In the Bose Connect app, tap the gear icon to access Action button settings. 2. Select Noise Cancellation - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 35
Connect app to set up and connect your mobile device (see page 15). • When the gaming microphone is connected, Bluetooth is disabled and the Bose Connect app can't find your headset. 1. Slide the Power/Bluetooth switch I to the right and hold until you hear "Ready to connect another device." NOTE - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 36
. NOTE: Look for the name you entered for your headset in the Bose Connect app. If you didn't name your headset, the default name appears. Bose QuietComfort 35 II Gaming Headset Once connected, you hear "Connected to ". The headsets name appears in the mobile device list. CONNECT USING - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 37
DISCONNECT A MOBILE DEVICE Use the Bose Connect app to disconnect your mobile device. TIP: You can also use Bluetooth settings to disconnect your device. Disabling the Bluetooth feature disconnects all other devices. RECONNECT A MOBILE DEVICE When powered on, the headset tries to connect with the - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 38
right and hold for 10 seconds, until you hear "Bluetooth device list cleared." NOTE: If you're not wearing the headset, slide I to the right and hold for 10 seconds, until the Bluetooth light blinks blue. 2. Delete the headset from the Bluetooth list on your device. All devices are cleared, and the - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 39
cable to connect a non-wireless device or if the headset battery is depleted. 1. Connect the cable to the 2.5 mm port on left earcup. 2. Connect the other end of the cable to the 3.5 mm port on your device. NOTE: The built in microphone doesn't work when the audio cable is connected to the - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 40
reception. Compatible products You can connect the headset to any member of the Bose Home Speaker family. Popular compatible products include: • Bose Soundbar 700 • Bose Soundbar 500 • Bose Home Speaker 500 • Bose Home Speaker 300 • Bose Portable Home Speaker New products are added periodically - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 41
connect another device," and the Bluetooth light l blinks blue. 2. Use the Bose Music app to connect the headset to a compatible Bose product. For more information, visit: worldwide.Bose.com/Support/Groups NOTES: • Make sure that the headset is within 30 ft (9 m) of your soundbar or speaker. • You - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 42
to 20 hours. • When connected using the audio cable or gaming microphone, a full charge p owers the headset for up to 40 hours. Hear the battery level Each time you power on the headset, a voice prompt announces the battery level. When the headset is in use, you hear "Battery low, please charge now - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 43
HEADSET STATUS BLUETOOTH STATUS The Bluetooth light is located on right earcup and shows the connection status of mobile devices. Bluetooth light LIGHT ACTIVITY Blinking blue Blinking white Solid white (10 seconds) Off SYSTEM STATE Ready to connect Connecting Connected Disconnected | 4 3 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 44
Headset status BATTERY STATUS The battery light is located on right earcup and shows the Solid amber Low charge Blinking red Need to charge Solid red Charging error - contact Bose customer service TIP: You can also check the battery level of the headset using the Bose Connect app. | 4 4 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 45
Voice prompts guide you through the Bluetooth connection process, announce the battery level, and identify connected devices. You can customize voice prompts using the buttons on your headset. AVAILABLE LANGUAGES The following language options are available on the headset: • English • Spanish - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 46
flat. Left earcup Right earcup 2. Fold the left earcup up toward the headband. NOTES: • Make sure to power off the headset when not in use. • Remove the gaming microphone before storing. • Before storing the headset for more than a few months, make sure the battery is fully charged. | 4 6 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 47
through Bose customer service. Visit: worldwide.Bose.com/Support/QC35gaming LIMITED WARRANTY The headset is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. To register your product, visit global.Bose.com/register for instructions - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 48
gently peel it away. CAUTION: Be careful not to press down on or remove any other components inside the earcup as this could damage the headset. S/N: 0110010001AE Scrim | 4 8 E N G - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 49
to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/Contact PROBLEM Headset doesn't power on Headset doesn't connect with mobile device Headset doesn't respond during app setup WHAT TO DO Charge the battery. Disconnect the gaming microphone. Disconnect the back-up - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 50
) Poor sound quality WHAT TO DO Make sure the gaming microphone is secure (see page 18). Adjust the audio settings in your gaming system settings menu. Refer to your gaming system owner's guide for more information. If using the PC desktop controller: • Try using a different USB port on your - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 51
voice level using the audio settings in your gaming system's settings menu. For more information, refer to your gaming system's owner's guide. Headset microphone isn't picking up sound Make sure the microphone openings on the front edge of the headset aren't blocked. Try another phone call. Try - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 52
sure your mobile device is compatible. For additional support, visit: https://www.amazon.com/usealexa Action button doesn't change the noise cancelling mode Make sure your headset is powered on. Make sure the Action button is set to noise cancellation. Use the Bose Connect app to change the noise - Bose QuietComfort 35 II Gaming | English Owners Guide - Page 53
©2020 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM860202-0010 Rev. 01
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QUIETCOMFORT 35 II
GAMING HEADSET