Bose QuietComfort Earbuds Bundle English Owners Guide

Bose QuietComfort Earbuds Bundle Manual

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  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 1
    QUIETCOMFORT EARBUDS
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 2
    should always be followed, including the following: - Read all the instructions before using the charging case. - To reduce the risk of - Do not disassemble the charging case. Take it to a qualified service person when service or repair is required. Incorrect re­assembly may result in risk of
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 3
    hazardous radiation exposure from the internal laser component, use the product only as specified in the instructions. The earbuds should not be adjusted or repaired by anyone except properly qualified service personnel. • Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 4
    radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee of this product, contact your local municipality, disposal service, or the shop where you bought this product. | 4 E N G
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    REGULATORY AND LEGAL INFORMATION Management Regulation for Low-power Radio-frequency Devices Article XII According to "Management Regulation for Low-power Radio-frequency Devices" without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 6
    charging case. The model numbers are located on the bottom of the charging case. Serial number Model number Please keep your receipt with your owner's guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register Security Information This
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 7
    are trademarks of Apple Inc., registered in the U.S. and other countries. The trademark "iPhone" is used in Japan with a license from Aiphone K.K. App Store is a service mark of Apple Inc. Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 8
    following license disclosures apply to certain third-party software packages used as components in the product. Package: FreeRTOS Copyright © Amazon Web Services, Inc. or its affiliates. All rights reserved. The FreeRTOS package is subject to the license terms reprinted below: MIT License Permission
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 9
    L icense disclosures "Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity. For the purposes of this definition, "control" means (i) the power, direct or indirect, to cause the direction or
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 10
    This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 11
    CONTENTS WHAT'S IN THE BOX Contents...14 BOSE MUSIC APP SETUP Download the Bose Music app 15 Add the earbuds to an existing account 15 SWEAT AND WEATHER RESISTANCE 16 HOW TO WEAR Insert the earbuds...17 Check your fit...18 Try another eartip size 19 Change the eartips...20 POWER Power on...21
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 12
    CONTENTS NOISE CANCELLATION Noise cancelling modes 27 Aware Mode with ActiveSense 27 Adjust noise cancellation 28 Noise cancellation while on a call 28 Use noise cancellation only 29 CUSTOMIZE TOUCH CONTROL Shortcut...30 Set a Shortcut...30 Use your Shortcut...30 Remove or change your Shortcut
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    Replacement parts and accessories 40 Limited warranty...40 Update the earbuds...41 View the earbud date code 41 View the charging case serial number 41 TROUBLESHOOTING Try these solutions first 42 Other solutions...42 Reboot the earbuds and charging case 48 | 1 3 E N G
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 14
    eartip sizes, see page 19. NOTE: If any part of the product is damaged, don't use it. Contact your authorized Bose ­dealer or Bose customer service. Visit: worldwide.Bose.com/Support/QCEarbuds | 1 4 E N G
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 15
    your mobile device, download the Bose Music app. NOTE: If you're located in Mainland China, download the Bose8 app. BOSE MUSIC 2. Follow the app instructions. ADD THE EARBUDS TO AN EXISTING ACCOUNT To add your Bose QuietComfort Earbuds, open the Bose Music app and add your earbuds. | 1 5 E N G
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 16
    SWEAT AND WEATHER RESISTANCE The earbuds are rated IPX4 water resistant. They are designed to be sweat and ­weather resistant but aren't meant to be submerged under water. CAUTIONS: • Do NOT swim or shower with the earbuds. • Do NOT submerge the earbuds. NOTES: • To prevent rusting, regularly clean
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 17
    HOW TO WEAR INSERT THE EARBUDS 1. Insert the earbud so the eartip gently rests at the opening of your ear canal. NOTE: Each eartip is marked with either an L (left) or an R (right). L/R marking 2. Slightly rotate the earbud back until the eartip creates a comfortable seal at your ear canal. NOTE:
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 18
    HOW TO WEAR CHECK YOUR FIT Use a mirror to make sure you have successfully rotated the earbud back, tucked the eartip wing, and that you're using the best eartip size for each ear. FIT WHAT TO CHECK Proper fit When the eartip fits properly: • The eartip gently rests at the opening of your ear
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 19
    HOW TO WEAR TRY ANOTHER EARTIP SIZE Wear the earbuds for an extended period of time. If the eartips don't feel comfortable or secure, or sound quality isn't as expected, try another eartip size. The size is marked on the bottom of each eartip with a 1 (small), 2 (medium), or 3 (large). 1 2 3
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    HOW TO WEAR CHANGE THE EARTIPS 1. Holding the earbud, gently stretch the eartip base and peel it away from the earbud. Eartip base Stretch Peel Separate CAUTION: To prevent tearing, do NOT pull on the top of the eartip. 2. Choose a new eartip size (see page 19). 3. Align the earbud nozzle with
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 21
    POWER POWER ON Press the button on the front of the charging case. When the charging case opens, the earbuds power on. The earbud status lights (see page 35) and charging case status lights glow (see page 36). NOTE: When you remove the earbuds from the charging case, close the case to help preserve
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 22
    POWER POWER OFF 1. Place both earbuds in the charging case. The earbud status lights glow according to the charging status (see page 35). 2. Close the case. The earbuds power off. STANDBY Standby conserves the earbud battery when the earbuds are out of the case and not in use. The earbuds switch to
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 23
    TOUCH CONTROL Use touch control by tapping or swiping the touch surface of the earbuds. With touch ­control, you can play/pause audio, change the volume (if enabled), perform basic call functions, access mobile device voice control, adjust noise cancellation, and use a Shortcut (see page 30). TOUCH
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    PHONE CALLS CONTROL TOUCH CONTROL WHAT TO DO Answer/End a call Double-tap the right earbud. Decline a call Touch and hold the right earbud. NOTE: The microphone is located on the right earbud. When talking on the phone, you must wear the right earbud. You hear audio from both earbuds. Call
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    TOUCH CONTROL MOBILE DEVICE VOICE CONTROL You can access your mobile device voice control using the earbuds. The microphone on the right earbud acts as an extension of the microphone in your mobile d­ evice. CONTROL WHAT TO DO Access mobile device voice control Touch and hold the right earbud
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 26
    IN-EAR DETECTION In-ear detection uses sensors to identify when you're wearing the earbuds. You can automatically play/pause audio, answer phone calls (if enabled), and adjust noise cancellation by inserting or removing an earbud. NOTE: To disable in-ear detection features, use the Bose Music app.
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 27
    NOISE CANCELLATION Noise cancelling reduces unwanted noise, providing a clearer and more lifelike audio performance. You can choose between two noise cancelling modes: Quiet and Aware. Quiet Mode allows you to block out distractions using the highest level of noise cancellation. Aware Mode provides
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 28
    NOISE CANCELLATION ADJUST NOISE CANCELLATION To change the noise cancelling mode, double-tap the left earbud. A voice prompt announces the selected noise cancelling mode. TIP: You can also change the noise cancelling mode using the Bose Music app. NOISE CANCELLATION WHILE ON A CALL When you receive
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 29
    NOISE CANCELLATION USE NOISE CANCELLATION ONLY Clear away noisy distractions without audio. Focus on what matters most - your work or whatever your passion. 1. Press and hold the Bluetooth button l in the charging case until you hear "Bluetooth off." Your mobile device disconnects, and all audio
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 30
    CUSTOMIZE TOUCH CONTROL SHORTCUT A Shortcut enables you to quickly and easily access one of the following functions: • Check the earbud battery level. • Skip a track or skip back. • Use Spotify® Tap playback. Set a Shortcut To set a Shortcut, use the Bose Music app. You can access this option from
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 31
    B AT T E R Y CHARGE THE EARBUDS 1. Align the charging contacts on the left earbud with the charging pins on the left side of the charging case. L Charging pins NOTE: Before charging, make sure the earbuds are at room temperature, between 46° F (8° C) and 102° F (39° C). 2. Place the earbud in the
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 32
    B AT T E R Y CHARGE THE CHARGING CASE CAUTION: Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC). 1. With the charging case closed, connect the small end of the USB cable to the USB-C port. 2. Connect the other end to a USB
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 33
    B AT T E R Y CHECK THE CHARGING CASE BATTERY LEVEL Press the button on the front of the charging case to open the case. The charging case status lights glow according to the battery level (see page 36). CHARGING TIME COMPONENT Earbuds CHARGING TIME 2 hours Charging case 3 hours NOTES: • When
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 34
    the center of your wireless charger. The charging case status lights glow (see page 36). NOTE: For more information, refer to your wireless charger owner's guide. | 3 4 E N G
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 35
    ACTIVITY Slowly pulses white SYSTEM STATE Charging Solid white Fully charged Slowly pulses red Need to charge Blinks red and white Error - contact Bose customer service | 3 5 E N G
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    SYSTEM STATE Updating earbuds (see page 41) NOTE: T he charging case status lights blink ­sequentially, starting with the first light. Charging error - contact Bose customer service | 3 6 E N G
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 37
    BLUETOOTH CONNECTIONS CONNECT USING THE BLUETOOTH MENU ON YOUR ­MOBILE DEVICE You can store up to seven devices in the earbud device list. You can connect and play audio from only one device at a time. NOTE: For the best experience, use the Bose Music app to set up and connect your mobile device (
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 38
    BLUETOOTH CONNECTIONS 3. Select the earbuds from the device list. NOTE: Look for the name you entered for your earbuds in the Bose Music app. If you didn't name your earbuds, the default name appears. BOSE QC EARBUDS Once connected, you hear "Connected to ." The earbuds name
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 39
    BLUETOOTH CONNECTIONS SWITCH BETWEEN PREVIOUSLY-CONNECTED DEVICES Use the Bluetooth button l in the charging case to switch between previously-connected devices. TIP: You can also use Bluetooth settings to switch between previously-connected devices. 1. Press and release the Bluetooth button l in
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 40
    customer service. Visit: worldwide.Bose.com/Support/QCEarbuds LIMITED WARRANTY The earbuds are covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. To register your product, visit global.Bose.com/register for instructions
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 41
    to the Bose Music app and an update is available. Follow the app instructions. TIP: You can also update the earbuds and charging case using the website. On your computer, visit: btu.Bose.com and follow the on-screen instructions. VIEW THE EARBUD DATE CODE Remove the eartip from the earbud (see page
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 42
    TROUBLESHOOTING TRY THESE SOLUTIONS FIRST If you experience problems with the earbuds, try these solutions first: • below to identify symptoms and ­solutions to common problems. If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/contact SYMPTOM Earbuds
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 43
    TROUBLESHOOTING SYMPTOM SOLUTION Earbuds don't ­connect with mobile device On your device: Clear the earbud device list (see page 39). Connect again (see page 15). Visit: worldwide.Bose.com/Support/QCEarbuds to see how-to videos. Reboot the earbuds and charging case (see page 48). Earbuds don't
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 44
    TROUBLESHOOTING SYMPTOM No sound SOLUTION Make sure that both eartips fit far back (see page 17). Try a different audio track. Play audio from a different application or music service. Clear any debris or wax buildup from the eartips and earbud nozzles. Turn off any audio enhancement features on
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 45
    TROUBLESHOOTING SYMPTOM Microphone doesn't pick up sound SOLUTION Make sure that both eartips fit securely in your ear, and they aren't rotated too far back (see
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 46
    TROUBLESHOOTING SYMPTOM Earbuds don't respond to touch control Can't adjust volume Can't access Shortcut Earbuds don't charge SOLUTION Make sure you're touching the correct touch
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 47
    TROUBLESHOOTING SYMPTOM Charging case doesn't charge Eartips falling off Voice prompt language isn't correct Not receiving call notifications Earbuds making chirping sound SOLUTION Make sure the
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 48
    TROUBLESHOOTING REBOOT THE EARBUDS AND CHARGING CASE If the earbuds are unresponsive, you can reboot them. NOTE: Rebooting the earbuds clears the earbud device list. It
  • Bose QuietComfort Earbuds Bundle | English Owners Guide - Page 49
    ©2021 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM840344-0010 Rev. 03
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QUIETCOMFORT EARBUDS