Bose Smart Soundbar 900 English Owners Guide

Bose Smart Soundbar 900 Manual

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  • Bose Smart Soundbar 900 | English Owners Guide - Page 1
    SMART SOUNDBAR 900
  • Bose Smart Soundbar 900 | English Owners Guide - Page 2
    and keep all safety, security, and use instructions. Bose Corporation hereby declares that this product is in heat. Only use attachments/accessories specified by the manufacturer. Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such
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    Soundbar Wall Bracket. • When positioning the product, make sure it is not blocking any ventilation openings on your TV or monitor. Refer to the owner's guide that came with your TV or monitor and install in accordance with the manufacturer's instructions. • Due to ventilation requirements, Bose
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    , if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user's authority to operate this equipment. This
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    resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product. Management Regulation for Low-power Radio-frequency Devices Article XII According to "Management
  • Bose Smart Soundbar 900 | English Owners Guide - Page 6
    REGULATORY AND LEGAL INFORMATION China Restriction of Hazardous Substances Table Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Part Name Lead Mercury (Pb) (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Polybrominated
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    model numbers are located on the back of the soundbar. Serial number Model number: 433829 Please keep your receipt with your owner's guide. Now is a good time to register your Bose product. You can easily do this by going to global.Bose.com/register Security Information This product is capable of
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    of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Use of the Works with Apple badge means that an Bose, Bose Bass Module, Bose Music, the Bose Music logo, Bose Noise Cancelling Headphones, Bose Smart Soundbar, Bose Soundbar Wall Bracket, Bose
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    party software packages included as components of your Bose Smart Soundbar 900 product: 1. On the remote, press and hold the Bluetooth button l and Skip backward button J for 5 seconds. 2. Connect a USB cable to the SERVICE connector on the back of the soundbar. 3. Connect the other end of the cable
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    17 Adjust audio for wall mounting 17 SET UP THE SOUNDBAR Connect the soundbar to power 18 Network standby...18 BOSE MUSIC APP SETUP Download the Bose Music app 19 EXISTING BOSE MUSIC APP USERS Add the soundbar to an existing account 20 Connect to a different Wi-Fi® network 20 ADAPTIQ AUDIO
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    assistant 28 Access Google Assistant 29 Use your voice...29 Use the soundbar controls 30 Play music with Google Assistant 31 Choose a default audio service 31 Access Amazon Alexa...32 Use your voice...32 Use the soundbar controls 33 Calling and Messaging with Amazon Alexa 34 Set up Alexa
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    ...47 Compatible products 47 Connect using the Bose Music app 48 Reconnect a Bose SoundLink Bluetooth speaker or Bose headphones.... 48 CARE AND MAINTENANCE Update the soundbar...49 Install the remote batteries 49 Clean the soundbar...50 Replacement parts and accessories 50 Limited warranty
  • Bose Smart Soundbar 900 | English Owners Guide - Page 13
    CONTENTS TROUBLESHOOTING Try these solutions first 51 Other solutions...51 Reset the soundbar...59 APPENDIX: SETUP REFERENCE Connection options...60 Connect the soundbar to your TV 61 Option 1 (preferred): HDMI eARC or ARC 61 Option 2: Optical...62 Check for sound ...63 | 1 3 E N G
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    T HE BOX CONTENTS Confirm that the following parts are included: Bose Smart Soundbar 900 VOL 1 2 3 4 5 6 Remote Power cord* AAA Battery the soundbar is broken, don't use it. Contact your authorized Bose dealer or Bose customer service. Visit: worldwide.Bose.com/Support/SB900 | 1 4 E N
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    DO L BY AT M OS® T ECHNOLO GY The Bose Smart Soundbar 900 supports Dolby Atmos® technology. The soundbar uses additional up-firing speakers to deliver high-quality sound from all directions, achieving a superb, immersive, and fully-encompassing surround-sound experience. NOTE: To deliver
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    , other audio/video components, and direct heat sources. • Place the soundbar on its rubber feet on a stable and level surface. For proper support, both feet must be resting on the surface. Vibration can cause the soundbar to move, particularly on smooth surfaces like marble, glass, or highly
  • Bose Smart Soundbar 900 | English Owners Guide - Page 17
    S ou n dba r P lacem en t WALL MOUNT THE SOUNDBAR You can mount the soundbar on a wall. To purchase the Bose Soundbar Wall Bracket, contact your authorized Bose dealer. Visit: worldwide.Bose.com/Support/SB900 NOTE: Make sure the top of the soundbar is at least 4 in (10 cm) away from the TV. 44" //
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    have not pressed any buttons or talked to your voice assistant for 20 minutes. To wake the soundbar from network standby: • On the remote, press the Power button I, a source button (see page 24), or the Bose Music button m then a preset button (see page 25). • Play or resume audio using your mobile
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    , and get new features. NOTE: If you have already created a Bose Music account for another Bose product, add the soundbar to your existing account (see page 20). DOWNLOAD THE BOSE MUSIC APP 1. On your mobile device, download the Bose Music app. BOSE MUSIC 2. Follow the app instructions. | 1 9 E N G
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    TV button O and Skip backward button J until the light bar glows amber. 2. On your mobile device, open your Wi-Fi settings. 3. Select Bose Smart Soundbar 900. 4. Open the Bose Music app and follow the app instructions. NOTE: If the app doesn't prompt you for setup, go to the main screen and add the
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    DASPeTtI QUpAUthDeIOSCoAuLnIdBbRaATrION After you set up the soundbar using the Bose Music app, the app prompts you to calibration, a microphone on the top of the ADAPTiQ headset (provided with the soundbar) measures the sound characteristics of your room to determine optimal sound quality. RUN
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    controls are located on the top of the soundbar and on the remote. TIP: You can also control your soundbar using the Bose Music app. REMOTE FUNCTIONS Use the remote to control the soundbar, Bluetooth connections, and presets. Power button (see page 23) Source buttons (see page 24) Volume up (see
  • Bose Smart Soundbar 900 | English Owners Guide - Page 23
    ) You can set the soundbar to power on whenever a sound signal is received. To toggle between auto-wake and default power settings, press and hold I for 10 seconds until you hear a tone and the light bar pulses white twice. TIP: You can also control auto-wake using the Bose Music app. You
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    S ou n dba r Con t r ol s Sources You can control your TV, Bluetooth connections, and Bose Music app audio using your remote. To select a source, press the appropriate button (Bose Music app m, TV O, or Bluetooth l) on the remote. TIPS: • You can also use Voice4Video™ to select your Bluetooth
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    S ou n dba r Con t r ol s Presets The soundbar includes 6 presets that you can set to play audio from your favorite music services. Once set, you can access your audio, at any time, with a simple touch of a button on the remote or using the Bose Music app. For more information about presets, see "
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    is paused, two lights in the center of the light bar glow solid white until audio resumes. • You can only play/pause audio when the Bose Music app or a Bluetooth connection is your source. Press v. Press J. Press H. NOTE: To quickly increase the volume, press and hold H. Press z. NOTE: To quickly
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    Amazon Alexa (see page 32). Microphone off button Action button ADJUST THE AUDIO To adjust the bass, treble, center channel, and height channel, use the Bose Music app. You can access these options from the Settings menu. | 2 7 E N G
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    Assistant or Amazon Alexa. NOTE: • You can't set the soundbar to access Google Assistant and Amazon Alexa at the same time. make sure your mobile device and the soundbar are connected to the same Wi-Fi network. To set up your voice assistant, use the Bose Music app. You can access this option
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    also plan your day, set alarms, and control smart devices around your home - just by using your voice. Just say "Hey Google" or tap the Action button b to talk to Google. For more information on what Google Assistant can do, visit: https://support.google.com/assistant NOTES: • Google Assistant isn
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    to control Google Assistant. They are located on the top of the soundbar. Microphone off button THINGS TO TRY Talk to Google Stop alarms and timers b then say your request. For a list of things to try, visit: https://support.google.com/assistant Tap b. Tap b. Tap n. When the microphone is off, the
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    Assistant app. Turn up the volume. Play NPR on TuneIn. NOTE: Google Assistant doesn't support all audio services. Play some jazz on the living room speakers. NOTE: Make sure you say the speaker name you assigned in the Bose Music app. If multiple speakers have the same name, use the name assigned in
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    read you the news and more. Alexa on your soundbar makes it easier then ever to control your smart home, just by using your voice. For more 't support all audio services. Play on a specific speaker Play jazz in the "Kitchen." NOTE: Make sure you say the speaker name you assigned in the Bose Music
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    You can use the Action button b and Microphone off button n to control Amazon Alexa. They are located on the top of the soundbar. Microphone off button THINGS TO TRY Talk to Alexa Stop alarms and timers Stop Alexa Turn the microphone on/off WHAT TO DO Tap b then
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    or message almost anyone for free on your supported Alexa device or the Alexa app on your supported mobile phone or tablet. NOTE: Both parties 's Kitchen." NOTE: Make sure you say the speaker name assigned in the owner's Bose Music app and/or Alexa app. Make a call Call Mom. Answer a call Answer
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    set up Do Not Disturb using the Alexa app. CONTROL AUDIO WITH VOICE4VIDEO™ Bose Voice4Video™ technology expands your Amazon Alexa voice capabilities like no other soundbar can. In addition to controlling your smart soundbar, you can control your TV and cable or satellite box with just your voice
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    Voi ce Assi sta n t Use your voice Start with "Alexa," then say: THINGS TO TRY Power on TV EXAMPLES OF WHAT TO SAY Turn on TV. Power off TV Turn off TV. Play video Play. Pause video Pause. Resume video Resume. Skip video forward Next. Skip video backward Previous. Switch input to
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    iIzZ aAtT iIoOnN You can control presets using the Bose Music app or the remote. NOTE: You can't set presets when your source is a Bluetooth connection. SET A PRESET 1. Stream music using the Bose Music app. 2. On the remote, press the Bose Music button m. 3. Press and hold a preset button until you
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    P r eset P er son alizat io n PLAY A PRESET Once you personalize presets, press a preset button on the remote to play music. | 3 8 E N G
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    is usually found in the Settings menu. 3. Select your soundbar from the device list. NOTE: Look for the name you entered for your soundbar in the ­Bose Music app. If you didn't name your soundbar, the default name appears. Bose Smart Soundbar 900 Once connected, you hear a tone, and the light bar
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    MOBILE DEVICE Use the Bose Music app to disconnect your mobile device. TIP: You can also use Bluetooth settings on your mobile device. Disabling the ­Bluetooth feature disconnects all other ­devices. RECONNECT A MOBILE DEVICE On the remote, press the Bluetooth button l. The soundbar tries to connect
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    or multiple speakers. NOTES: • To use AirPlay 2, you need an Apple device running iOS 11.4 or later. • Your Apple device and soundbar must be connected to the same Wi-Fi network. • For more information about AirPlay, visit: https://www.apple.com/airplay STREAM AUDIO FROM THE CONTROL
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    bar NOTE: The light bar displays one status at a time of the selected source. WI-FI STATUS Shows the Wi-Fi connection status of the soundbar. LIGHT BAR ACTIVITY Pulsing white Solid white then fades to black SYSTEM STATE Connecting to Wi-Fi Connected to Wi-Fi BLUETOOTH STATUS Shows the
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    S ou n dba r Status VOICE ASSISTANT STATUS Shows the status of your voice assistant. LIGHT BAR ACTIVITY Off White light slides to the center then glows solid White light slides to the sides Pulsing white (full) Pulsing yellow Solid white then white light slides to the sides Pulsing green Solid green
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    Microphone off light LIGHT ACTIVITY Solid red Microphone off light SYSTEM STATE The microphone is off MEDIA PLAYBACK AND VOLUME STATUS Shows the soundbar status when controlling media playback and volume. LIGHT BAR ACTIVITY Two center lights glow solid white Right end of the light bar pulses
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    White light slides from left to right Pulses amber 4 times Pulses red 4 times Solid red SYSTEM STATE Wi-Fi setup in progress Downloading update Updating soundbar Source error - refer to the Bose Music app Request is temporarily unavailable - try again later Error - contact
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    A DVA NCE D F E AT URES DISABLE/ENABLE WI-FI CAPABILITY On the remote, press and hold the Bose Music button m and Skip forward ­button v until the light bar pulses white twice then fades to black. | 4 6 E N G
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    your soundbar. For more information, refer to your accessory owner's guide. • Bose Bass Module 700: Bose.com/BM700 • Bose Bass Module 500: Bose.com/BM500 • Bose Surround Speakers 700: Bose.com/SS700 • Bose Surround Speakers: Bose.com/SS CONNECT A BOSE SOUNDLINK BLUETOOTH SPEAKER OR BOSE HEADPHONES
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    app. For more information, visit: worldwide.Bose.com/Support/Groups NOTES: • Make sure that the product you're connecting is powered on, within 30 ft (9 m) of the soundbar, and ready to connect to another device. For more information, refer to your product owner's guide. • You can connect only one
  • Bose Smart Soundbar 900 | English Owners Guide - Page 49
    CaArREe aAnNdD M aAiInNtTeEnNaAnNCcEe UPDATE THE SOUNDBAR The soundbar updates automatically when connected to the Bose Music app and your Wi-Fi network. INSTALL THE REMOTE BATTERIES 1. Slide open the battery compartment cover on the back of the remote. 2. Insert the
  • Bose Smart Soundbar 900 | English Owners Guide - Page 50
    through Bose customer service. Visit: worldwide.Bose.com/Support/SB900 LIMITED WARRANTY The soundbar is covered by a limited warranty. Visit our website at global.Bose.com/warranty for details of the limited warranty. To register your product, visit global.Bose.com/register for instructions. Failure
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    are placed up to 8 - 10 ft (2.4 - 3.0 m) away from the soundbar, optional bass module, and optional surround speakers. • To deliver the Dolby Atmos and ­solutions to common problems. If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/contact SYMPTOM No
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    SOLUTION Audio isn't playing in Check the audio stream in the Bose Music app. Dolby Atmos Make sure the HDMI cable is connected volume on the soundbar (see page 26) or your mobile device. Switch to a different source (see page 24). Play audio from a different application or music service. If the
  • Bose Smart Soundbar 900 | English Owners Guide - Page 53
    guide for troubleshooting (see page 47). Make sure your bass module or surround speakers are compatible with the soundbar (see page 47). Unplug the power cords for the soundbar soundbar (see page 47). Make sure the software is current in the Bose Music app. Adjust the bass level using the Bose Music
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    CEC to Alternate On using the Bose Music app. Disable CEC on your source. Refer to the source owner's guide. Soundbar and source don't power on and router. If your router supports both 2.4GHz and 5GHz bands, make sure both the device (mobile or computer) and soundbar are connecting to the same band
  • Bose Smart Soundbar 900 | English Owners Guide - Page 55
    your Apple device. Make sure the soundbar is up-to-date (see page 49). If you can't find the AirPlay icon A in the music app you are ­streaming from, stream audio from the Control Center. For additional support, visit: https://www.apple.com/airplay Bose Music app doesn't work on mobile device
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    Assistant from the soundbar using the Bose Music app. Add Google Assistant again. Choose Pandora or Spotify as your default audio service (see page 31). Make sure you use the same audio service account on the Bose Music app and Google Assistant app. Google Assistant may not support your request. New
  • Bose Smart Soundbar 900 | English Owners Guide - Page 57
    and service provider for your cable/satellite box. Alexa may not support your request. New features are added periodically. For additional support, visit: https://www.amazon.com/usealexa Preset doesn't ­respond Make sure the preset has been set (see page 37). Soundbar doesn't ­connect to a Bose
  • Bose Smart Soundbar 900 | English Owners Guide - Page 58
    through the product device list until you hear the name for your soundbar. For product-specific instructions, refer to your speaker ­owner's guide. Soundbar doesn't ­reconnect to previouslyconnected Bose headphones Connect using the Bose Music app. You can access this option from the Settings menu
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    the reset is complete, the light bar glows solid amber. 2. To restore the soundbar's network and audio settings: a. Launch the Bose Music app on your mobile device and add the soundbar to your network (see "Add the soundbar to an existing account" on page 20). b. Run ADAPTiQ audio calibration using
  • Bose Smart Soundbar 900 | English Owners Guide - Page 60
    END I X: SET U P REF ERENCE CONNECTION OPTIONS Connect the soundbar to your TV using one of the following connection options: • Option you to use your TV remote to control the power, volume, and mute functions of the soundbar. 1. On the back of your TV, locate the HDMI IN and Audio OUT (optical)
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    App en d ix : S et u p R ef er enc e CONNECT THE SOUNDBAR TO YOUR TV After choosing an audio cable, connect the soundbar to your TV. Option 1 (preferred): HDMI eARC or ARC 1. Insert one end of the HDMI cable . 2. Insert the other end of the cable into the HDMI (eARC) port on the soundbar. | 6 1 E N G
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    't have an HDMI eARC (or ARC) port, use the optical cable to connect the soundbar to your TV. 1. Remove the protective cap from both ends of the ­optical cable. the other end of the optical cable. 4. Align the plug with the soundbar's OPTICAL IN port, and insert the plug carefully. NOTE: The port has
  • Bose Smart Soundbar 900 | English Owners Guide - Page 63
    on your TV. 2. Turn off your TV speakers. NOTE: Refer to your TV owner's guide for more information. 3. If you are using a cable/satellite box or other secondary source: appropriate TV input. 4. Power on the soundbar (see page 23). You hear sound coming from the soundbar. 5. On the remote, press the
  • Bose Smart Soundbar 900 | English Owners Guide - Page 64
    ©2021 Bose Corporation, 100 The Mountain Road, Framingham, MA 01701-9168 USA AM868287-0010 Rev. 01
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SMART SOUNDBAR 900