Bose SoundLink Mini II Special Edition English Owners Guide - Page 24

T roubleshooting Symptom No sound from your mobile device Poor sound quality from your mobile device Audio plays from the wrong mobile device (when two devices are connected) No audio from the AUX device Poor sound quality from an AUX device Solution • Power on the speaker. • Increase the volume on the speaker, your mobile device and music source. • Press the Bluetooth button to hear the connected mobile device(s) and ensure you are using the correct device. • Move your mobile device closer to the speaker and away from any interference or obstructions. • Use a different music source. • Pair another mobile device. • If two mobile devices are connected, pause your other mobile device first. • On your mobile device: -- Turn off and on the Bluetooth feature. -- Remove the speaker from the Bluetooth menu. Pair again. • Clear the speaker's pairing list (see page 20). • Reset the speaker (see page 25). • Check your mobile device for compatibility. Refer to your mobile device owner's guide. • Use a different music source. • Pair another mobile device. • Disconnect the second device. • Move your mobile device closer to the speaker and away from any interference or obstructions. • Press to hear the connected mobile device(s) and ensure you are using the correct device. • Pause or quit the music source on your mobile device playing music. • Disconnect the second device. • Power on the AUX device and play music. • Secure the 3.5 mm cable to the speaker's AUX connector and the AUX device. • Increase the volume on the speaker and AUX device. • Use a different AUX cable. • Connect a different AUX device. • Secure the 3.5 mm cable to the speaker's AUX connector and the AUX device. • Increase the volume on the speaker and AUX device. • Use a different AUX cable. • Connect a different AUX device. 24 - ENGLISH