Bose Wave Radio III Owner's guide - Page 19

Troubleshooting MAINTAINING YOUR WAVE® RADIO III Problem System does not function No sound Poor sound quality Remote control is inconsistent or does not work AM reception is weak FM reception is weak What to do • Make sure the power cord is fully plugged into an operating electrical outlet. • Unplug the power cord from the AC wall outlet for 10 seconds and then reconnect it; this will reset the system. • Tap the touch pad on the top of the system to see if the system turns on (page 9). • Turn the volume up. • Press Mute. • Press AUX to listen to an external source connected to the AUX IN input. • Make sure the external source is turned on and the volume on the external source is turned up. • Disconnect headphones from the system (connecting headphones mutes the speakers). • If listening to an AM or FM source, try turning the Talk Radio mode on or off (page 10). • If listening to an AUX source, make sure you are using a stereo cable and that it is fully inserted. • Operate the remote control closer to the unit. • Check that the remote control battery is installed with positive (+) polarity facing up. • Replace the remote control battery. • Check for interference from fluorescent room lighting, sunlight, or dust or dirt on lens. • Try the unit in a different location. • Adjust the internal antenna by rotating the unit slightly one way and then the other. • Move the unit farther from a TV, refrigerator, halogen lamps, dimmer switches, or other elec- tronic equipment that generates electrical noise. • If neither suggestion works, you may be in an area of weak AM signal coverage. • Extend the power cord as much as possible. The power cord acts as an FM antenna. See "Connecting to power" on page 6. • Try an external antenna. Call Bose® Customer Service to order an external FM antenna. Customer service If you lose your remote, additional remotes are available from Bose® Customer Service. For additional help in solving problems, contact Bose Customer Service. See the phone numbers listed inside the back cover. Cleaning Use only a soft dry cloth to clean the enclosure of your Wave® radio III. If necessary, you may use a softbristled attachment to gently vacuum the front of the enclosure. Do not use any liquid cleaning solutions, solvents, chemicals, alcohol, ammonia, or abrasives. CAUTION: Do not allow liquids to spill into any openings in the enclosure. If liquids get into the unit, unplug the product immediately. Call Bose® Customer Support as soon as possible to arrange for service. See the list of phone numbers inside the back cover. English - 19