Brother International MFC 1970MC Users Manual - English - Page 103
Clean Up Scanner, Comm.error, Connection Fail, Cover Open, Disconnected, Document Jam - troubleshooting
UPC - 012502563006
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95 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E CLEAN UP SCANNER The scanner is dirty; clean the white bar and the glass strip under the roller with isopropyl alcohol on a lint-free cloth. You'll need to lift the two release levers to release the white bar; be sure to lock them in place when you're through. During cleaning, unplug the power cord for safety. COMM.ERROR A poor quality phone line resulted in a communications error. Try the call again. CONNECTION FAIL You have requested a polling call from another party, but the other fax machine is not in Poll Waiting mode. COVER OPEN The cover is not completely closed. DISCONNECTED The other party has disconnected during a call or fax. Try calling the other party. DOCUMENT JAM The documents were not inserted or fed properly, or were too long or too short. 1 Open the front cover. 2 Lift the two release levers to release the white bar. 3 Gently pull the document toward the front of the FAX/MFC.