Brother International MFC-9840CDW Network Users Manual - English
Brother International MFC-9840CDW Manual
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- Brother International MFC-9840CDW | Network Users Manual - English - Page 1
USER'S GUIDE MFC-9840CDW Please read this manual thoroughly before using this machine on your network. You can view this manual in HTML format from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times. You can also download the manual - Brother International MFC-9840CDW | Network Users Manual - English - Page 2
countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and User's Guide are registered trademarks or trademarks of their respective companies. Compilation and publication notice Under the supervision of Brother Industries Ltd., this manual - Brother International MFC-9840CDW | Network Users Manual - English - Page 3
Professional x64 Edition and Windows® XP Home Edition. Windows® Server 2003 in this document represents Windows® Server 2003 and Windows® Server 2003 x64 Edition. Go to the Brother Solutions Center (http://solutions.brother.com) for more information on Windows® Server 2003 x64 Edition support. ii - Brother International MFC-9840CDW | Network Users Manual - English - Page 4
. - Marketing Dept. 1 Hôtel de Ville Dollard des Ormeaux, QC H9B 3H6 Canada Brother International Corporation do Brasil Ltda. Av. Paulista, 854 - 15 and. - Ed. Top Center CEP: 01310-100 - São Paulo - SP - Brasil European Product & Service Support 1 Tame Street Audenshaw Manchester, M34 5JE, UK iii - Brother International MFC-9840CDW | Network Users Manual - English - Page 5
Internet address Brother Global Web Site: http://www.brother.com For Frequently Asked Questions (FAQs), Product Support, Driver Updates and Utilities: http://solutions.brother.com (In USA Only) For Brother Accessories & Supplies: http://www.brothermall.com iv - Brother International MFC-9840CDW | Network Users Manual - English - Page 6
settings (not available for Windows Server® 2003 19 3 Configuring your machine for a wireless network 20 Overview...20 Confirm your network environment...20 Wireless network connection example 20 Confirm your network environment...22 Wireless network terms and concepts ...23 SSID (Service Set - Brother International MFC-9840CDW | Network Users Manual - English - Page 7
server settings 32 Using other methods to configure your machine for a wireless network 32 4 Wireless configuration for Windows® 33 Configuration in Infrastructure mode ...33 For Windows® 2000 Professional/XP or Windows Vista 33 Configuration with an access point that supports SecureEasySetup - Brother International MFC-9840CDW | Network Users Manual - English - Page 8
107 How to install the Driver Deployment Wizard software 108 Using the Driver Deployment Wizard software 109 8 Network printing from Windows®: basic TCP/IP Peer-to-Peer printing 111 Overview...111 For Windows® users (Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 111 Configuring the - Brother International MFC-9840CDW | Network Users Manual - English - Page 9
Scanning and PC Fax problems ...164 Wireless network troubleshooting...166 Wireless setup problems ...166 Wireless connection problem ...166 Protocol-specific troubleshooting...167 Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 IPP troubleshooting 167 Web browser troubleshooting (TCP/IP - Brother International MFC-9840CDW | Network Users Manual - English - Page 10
or Share (printer driver only 174 B Appendix B 175 Print server specifications...175 Ethernet wired network...175 Ethernet wireless network ...176 Computer requirements...178 Authentication and encryption for wireless users only 179 Function table and default factory settings 181 Entering - Brother International MFC-9840CDW | Network Users Manual - English - Page 11
r r Mac OS® X 10.2.4 or greater r r r r r r r r r 1 BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com. To use the Brother machine through a network, you need to configure the print server, and set up the computers you use. For Wireless Users: To - Brother International MFC-9840CDW | Network Users Manual - English - Page 12
Introduction Due to these factors, wireless may not be the best method of connection for all types faster data transfer, or USB for the fastest throughput speed. Although Brother MFC-9840CDW can be used in a both wired and wireless network, only either one of the connection methods can be used at - Brother International MFC-9840CDW | Network Users Manual - English - Page 13
features Your Brother machine has the following basic network functions. 1 1 Network printing 1 The print server provides printing services for Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 supporting the TCP/IP protocols and Macintosh® (Mac OS® X 10.2.4 or greater) supporting the TCP - Brother International MFC-9840CDW | Network Users Manual - English - Page 14
For more information and downloading, visit us at http://solutions.brother.com. 1 Internet Information Server 4.0 or Internet Information Service 5.0/5.1/6.0/7.0 Remote Setup 1 The Remote Setup software allows you to configure network settings from a Windows® or Macintosh® (Mac OS® X 10.2.4 or - Brother International MFC-9840CDW | Network Users Manual - English - Page 15
central server controlling file access or printer sharing. Windows R Windows R Windows R TCP/IP 1 Switch or Router 2 Network printer (your machine) TCP/IP 6. Each computer must use the TCP/IP Protocol. The Brother machine needs to have an appropriate IP address configuration. If you - Brother International MFC-9840CDW | Network Users Manual - English - Page 16
"Server" or "Print server" 3 TCP/IP or USB (where available) 4 Printer (your machine) In a larger network, we recommend a Network Shared printing environment server" must use the TCP/IP print protocol. The Brother machine needs to have an appropriate IP address configuration unless the machine - Brother International MFC-9840CDW | Network Users Manual - English - Page 17
bridge or a gateway to a wired network. When the Brother wireless machine (your machine) is part of this network, it receives all print jobs via an access point. 1 Access point 2 Wireless network printer (your machine) 3 Wireless capable computer communicating with the access point 4 Wired computer - Brother International MFC-9840CDW | Network Users Manual - English - Page 18
has a central access point at the heart of the network. The access point is connected to 1 a computer which is not wireless capable with the Ethernet cable. When the Brother wireless machine (your machine) is a part of this network, it receives all print jobs via an access point. 1 Access point - Brother International MFC-9840CDW | Network Users Manual - English - Page 19
sets of rules for transmitting data on a network. Protocols allow users to gain access to network connected resources. The print server used on this Brother product supports . APIPA 1 If you do not assign an IP address manually (using the control panel of the machine or the BRAdmin software - Brother International MFC-9840CDW | Network Users Manual - English - Page 20
you locate the Brother machine easily on the Windows Vista™ Network Map. Your Brother machine will be shown with a distinctive icon and the node name. The default setting for this protocol is Off. You can active LLTD using the BRAdmin Professional utility software. Visit the download page for your - Brother International MFC-9840CDW | Network Users Manual - English - Page 21
Introduction IPv6 1 This machine is compatible with the IPv6, the next generation internet protocol. For more information on the 1 IPv6 protocol, visit http://solutions.brother com. 11 - Brother International MFC-9840CDW | Network Users Manual - English - Page 22
on your network, you must install the Brother software and also configure the appropriate TCP/IP network settings on the machine itself. To do this, we recommend that you use the automatic installer on the Brother CD-ROM as this will guide you through the software and network installation. If - Brother International MFC-9840CDW | Network Users Manual - English - Page 23
page 171. If the APIPA protocol is disabled, the IP address of a Brother print server is 192.0.0.192. However, you can easily change this IP address your network. For information 2 on how to change the IP address, see Setting the IP address and subnet mask on page 14. Subnet mask 2 Subnet masks - Brother International MFC-9840CDW | Network Users Manual - English - Page 24
). • The default password for Brother print servers is "access". a Start the BRAdmin Light utility. For Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 users Click Start / All Programs 1 / Brother / BRAdmin Light / BRAdmin Light. 1 Programs for Windows® 2000 users For Mac OS® X 10 - Brother International MFC-9840CDW | Network Users Manual - English - Page 25
click the unconfigured device. Windows® Macintosh® 2 Note • If the print server is set to its factory default settings without using a DHCP/ ) of your print server. Windows® Macintosh® e Click OK. f With the correctly programmed IP address, you will see the Brother print server in the device - Brother International MFC-9840CDW | Network Users Manual - English - Page 26
page 77. Using other methods to configure your machine for a network 2 2 You can configure your machine for a network using other methods. See Other ways to set the IP address (for advanced users and administrators) on page 169. 16 - Brother International MFC-9840CDW | Network Users Manual - English - Page 27
greater users Double-click Mac OS X or Macintosh HD (Startup Disk) / Library / Printers / Brother / Utilities / BRAdmin Light.jar file. b Choose the print server which you want to change the settings. c Choose Network Configuration from the Control menu. d Enter a password. The default password is - Brother International MFC-9840CDW | Network Users Manual - English - Page 28
" for a wireless network (where "xxxxxx" is the last six digits of the Ethernet address). b Click Network Configuration. c Enter a user name and a password. The default User Name is "admin" and the default Password is "access". d Click OK. e You can now change the printer server settings. If you - Brother International MFC-9840CDW | Network Users Manual - English - Page 29
downloaded automatically to your PC and displayed on your PC screen. If you change the settings, you can upload them directly to the machine. a Click the Start button, All Programs 1, Brother, MFC-9840CDW LAN, then Remote Setup. 1 Programs for Windows® 2000 users b Enter a password. The default - Brother International MFC-9840CDW | Network Users Manual - English - Page 30
. Please follow the instructions in the 3 supplied Quick Setup Guide. Please read this chapter for more details on how to configure the wireless network settings. For information on TCP/IP settings, see Using the BRAdmin Light utility to configure your machine for the network printer on page 14 - Brother International MFC-9840CDW | Network Users Manual - English - Page 31
client communicates directly with each other. When the Brother wireless machine (your machine) is part of this network, it receives all print jobs directly from the computer sending the print data. 3 1 Wireless network printer (your machine) 2 Wireless capable computer An access point is on the - Brother International MFC-9840CDW | Network Users Manual - English - Page 32
will be different depending on your network environment Configuration using SecureEasySetup™ If your wireless access point (A) supports SecureEasySetup™, you do not need to use a computer to configure the printer. The access point (router) and your machine can automatically negotiate using the - Brother International MFC-9840CDW | Network Users Manual - English - Page 33
network name and it is technically referred to as SSID or ESSID (Extended Service Set Identifier). The SSID is a 32-byte or less value and is assigned to the access point. The wireless network devices you want to associate to the wireless network should match the access point. The access point and - Brother International MFC-9840CDW | Network Users Manual - English - Page 34
) has been developed by Cisco Systems, Inc. which uses user ID and password for authentication. Encryption methods 3 Encryption is used to secure the data that is sent over the wireless network. The Brother machine supports the following encryption methods: None No encryption method is - Brother International MFC-9840CDW | Network Users Manual - English - Page 35
Configuring your machine for a wireless network Network key 3 There are some rules for each security method more characters in length, up to a maximum of 63 characters. LEAP Uses User ID and Password. • User ID: up to a maximum of 63 characters • Password: up to a maximum of 31 characters 25 - Brother International MFC-9840CDW | Network Users Manual - English - Page 36
before you can configure the wireless settings again. Press Menu, 7, 0 for Factory Reset, Reset and choose Yes to accept the change. The machine will restart automatically. a Write down the wireless network settings of your access point or wireless router. SSID (Service Set ID or Network name - Brother International MFC-9840CDW | Network Users Manual - English - Page 37
a or b. Press OK. Go to s. r Enter the user name and press OK. Go to s. (To manually enter the text, see Entering Text on page 186) s Enter the password and press OK. Go to t. (To manually enter the text, see Entering Text on page 186) t To apply the settings, choose Yes. To cancel, choose No. If - Brother International MFC-9840CDW | Network Users Manual - English - Page 38
point must also support SecureEasySetup™. See the user's guide for your wireless LAN router or access point for instructions on how to use the SecureEasySetup™ mode. 3 IMPORTANT If you have previously configured the wireless settings of the machine, you must reset the network LAN settings before you - Brother International MFC-9840CDW | Network Users Manual - English - Page 39
for USA) / Connection error (for UK) is reset the print server back to the default factory settings and try again. Using the Brother automatic installer application on the CD-ROM to configure your machine for a wireless network 3 See Wireless configuration for Windows® on page 33 and Wireless - Brother International MFC-9840CDW | Network Users Manual - English - Page 40
Professional utility to change the wireless settings 3 (for Windows®) 3 Note • Please use the latest version of the BRAdmin Professional utility that is available as a download from http://solutions.brother.com. This utility is only available for Windows® users. • If you are using Personal - Brother International MFC-9840CDW | Network Users Manual - English - Page 41
Configuring your machine for a wireless network Note • If the print server is set to its factory default settings without using a DHCP/BOOTP/RARP server, the device will appear as APIPA in the BRAdmin Professional utility screen. • You can find the node name and - Brother International MFC-9840CDW | Network Users Manual - English - Page 42
will be downloaded automatically to your PC and displayed on your PC screen. If you change the settings, you can upload them directly to the machine. 3 a Click the Start button, All Programs 1, Brother, MFC-9840CDW LAN, then Remote Setup. 1 Programs for Windows® 2000 users b Enter a password if - Brother International MFC-9840CDW | Network Users Manual - English - Page 43
mode 4 4 For Windows® 2000 Professional/XP or Windows Vista™ 4 IMPORTANT If you have previously configured the wireless settings of the machine, you must reset the network LAN settings before you can configure the wireless settings again. Press Menu, 7, 0 for Factory Reset, Reset and choose Yes - Brother International MFC-9840CDW | Network Users Manual - English - Page 44
configuration for Windows® e The CD-ROM main menu will appear. Click Install Other Drivers or Utilities. (For US) (For UK) 4 Note If this window does not appear, use Windows® Explorer to run the start.exe program from the root folder of the Brother CD-ROM. f Click Wireless LAN Setup Wizard - Brother International MFC-9840CDW | Network Users Manual - English - Page 45
g Read the Important Notice and click Next. h Choose Manual and then click Next. Wireless configuration for Windows® 4 35 - Brother International MFC-9840CDW | Network Users Manual - English - Page 46
configuration for Windows® i For configuration, it is recommended that you temporarily connect your Brother wireless device directly to j. If you do not have a network cable or cannot temporarily connect the Brother wireless device to your access point: 4 Choose I'm not able to connect my device - Brother International MFC-9840CDW | Network Users Manual - English - Page 47
are using a wired computer, choose This computer uses a network cable to connect to the wireless network., you must configure the wireless settings from the control panel. Click Finish and follow the on-screen instructions to complete the setup. See Using the Setup Wizard from the control panel on - Brother International MFC-9840CDW | Network Users Manual - English - Page 48
for Windows® l You need to temporarily change your computer's wireless settings. Please follow the on-screen instructions. Please make sure you take notes on all the settings such as SSID or channel of your computer. You will need them to return your computer back to its original wireless settings - Brother International MFC-9840CDW | Network Users Manual - English - Page 49
your computer and then go back to step 4 and continue with the install skipping steps 11, 12 and 13. • For Windows Vista™ users: You can temporarily change the wireless settings on your computer, following the steps below: 1 Click Start and then Control Panel. 2 Click Network and Internet and then - Brother International MFC-9840CDW | Network Users Manual - English - Page 50
Wireless configuration for Windows® n The following list appears. If the list is blank, check if the access point and the machine are powered on, and then click Refresh. Choose the machine you wish to configure, and click Next. 4 Note The default node name of the NC-xxxx (where "xxxx" is your model - Brother International MFC-9840CDW | Network Users Manual - English - Page 51
Wireless configuration for Windows® Note • If your access point is set to not broadcast the SSID you can manually add it by clicking the Add button. Follow the on-screen instructions for entering the Name (SSID) and the Channel number. • If the list is blank, check that the access point has power - Brother International MFC-9840CDW | Network Users Manual - English - Page 52
Wireless configuration for Windows® q If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless machine, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless - Brother International MFC-9840CDW | Network Users Manual - English - Page 53
Wireless configuration for Windows® s Follow the on-screen instructions. If you chose I'm able to temporarily connect Go to t. 4 If you chose This computer has wireless capability in k: Using the information you recorded in l, return the wireless settings of your computer back to their original - Brother International MFC-9840CDW | Network Users Manual - English - Page 54
Wireless configuration for Windows® t You have completed the wireless setup. Click Finish. If you would like to continue installing drivers and software necessary for operating your device, please choose Install MFL-Pro Suite from CD-ROM menu. 4 44 - Brother International MFC-9840CDW | Network Users Manual - English - Page 55
that supports SecureEasySetup™ 4 For Windows® 2000/XP or Windows Vista™ 4 IMPORTANT If you have previously configured the wireless settings of the machine, you must reset the network LAN settings before you can configure the wireless settings again. Press Menu, 7, 0 for Factory Reset, 4 Reset - Brother International MFC-9840CDW | Network Users Manual - English - Page 56
Wireless configuration for Windows® Note If this window does not appear, use Windows® Explorer to run the start.exe program from the root folder of the Brother CD-ROM. f Click Wireless LAN Setup Wizard. 4 g Read the Important Notice and click Next. h Make the following selection and click Next. 46 - Brother International MFC-9840CDW | Network Users Manual - English - Page 57
i Confirm the on-screen message and click Next. Wireless configuration for Windows® 4 j Refer to the instruction manual that came with your access point to set the SecureEasySetup™ mode of your access point. k Put the machine in SecureEasySetup™ mode. Press Menu, 7, 2, 3 for SecurEasySetup. Note - Brother International MFC-9840CDW | Network Users Manual - English - Page 58
mode 4 For Windows® 2000 Professional/XP or Windows Vista™ 4 IMPORTANT If you have previously configured the wireless settings of the machine, you must reset the network LAN settings before you can configure the wireless settings again. Press Menu, 7, 0 for Factory Reset, Reset and choose Yes - Brother International MFC-9840CDW | Network Users Manual - English - Page 59
Wireless configuration for Windows® Note If this window does not appear, use Windows® Explorer to run the start.exe program from the root folder of the Brother CD-ROM. f Click Wireless LAN Setup Wizard. 4 g Read the Important Notice and click Next. h Choose Manual and then click Next. 49 - Brother International MFC-9840CDW | Network Users Manual - English - Page 60
Wireless configuration for Windows® i Choose I'm not able to connect my device to my access point with a network cable. Click Next. 4 j Choose This computer has wireless capability, and make sure I am using an access point in infrastructure mode is not checked. Click Next. 50 - Brother International MFC-9840CDW | Network Users Manual - English - Page 61
for Windows® k You need to temporarily change your computer's wireless settings. Please follow the on-screen instructions. Please make sure you take notes on all the settings such as SSID or channel of your computer. You will need them to return your computer back to its original wireless settings - Brother International MFC-9840CDW | Network Users Manual - English - Page 62
your computer and then go back to step 4 and continue with the install skipping steps 9, 10 and 11. • For Windows Vista™ users: You can temporarily change the wireless settings on your computer, following the steps below: 1 Click Start and then Control Panel. 2 Click Network and Internet and then - Brother International MFC-9840CDW | Network Users Manual - English - Page 63
Wireless configuration for Windows® m The following list appears. If the list is blank, check if the machine is powered on, and then click Refresh. Choose the machine you wish to configure, and click Next. 4 Note The default node name of the NC-xxxx (where "xxxx" is your model name) is "BRWxxxxxx" ( - Brother International MFC-9840CDW | Network Users Manual - English - Page 64
Wireless configuration for Windows® Note • If your target Ad-hoc network is not broadcasting the SSID name and does not appear on the list, you can manually add it by clicking the Add button. Follow the on-screen instructions for entering the Name (SSID) and the Channel number. • If the list is - Brother International MFC-9840CDW | Network Users Manual - English - Page 65
Wireless configuration for Windows® p If your network is configured for Authentication and Encryption, the following screen will appear. When configuring your Brother wireless machine, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless - Brother International MFC-9840CDW | Network Users Manual - English - Page 66
Wireless configuration for Windows® r Click Next. The settings will be sent to your machine. The settings will remain unchanged if you click Cancel. 4 Note If you want to manually enter the IP address settings of your machine, click Change IP Address and enter the necessary IP address settings for - Brother International MFC-9840CDW | Network Users Manual - English - Page 67
Wireless configuration for Windows® t You have completed the wireless setup. Click Finish. If you would like to continue installing drivers and software necessary for operating your device, please choose Install MFL-Pro Suite from CD-ROM menu. 4 57 - Brother International MFC-9840CDW | Network Users Manual - English - Page 68
can find instructions in the supplied Quick Setup Guide or see Configuring your machine for a wireless network on page 20. Configuration in Infrastructure mode 5 5 For Mac OS®X 10.2.4 or greater 5 IMPORTANT If you have previously configured the wireless settings of the machine, you must reset the - Brother International MFC-9840CDW | Network Users Manual - English - Page 69
f Read the Important Notice and click Next. Wireless Configuration for Macintosh® 5 g Choose Manual and then click Next. 59 - Brother International MFC-9840CDW | Network Users Manual - English - Page 70
to my access point with a network cable and then click Next. Go to f. If you do not have a network cable or cannot temporarily connect the Brother wireless device to your access point: Choose I'm not able to connect my device to my access point with a network cable and then click Next. Go to - Brother International MFC-9840CDW | Network Users Manual - English - Page 71
are using a wired computer, choose This computer uses a network cable to connect to the wireless network., you must configure the wireless settings from the control panel. Click Finish and follow the on-screen instructions to complete the setup. See Using the Setup Wizard from the control panel on - Brother International MFC-9840CDW | Network Users Manual - English - Page 72
your computer's wireless settings. Please follow the on-screen instructions. Please make sure you take notes on all the settings such as SSID with the un-configured wireless machine, temporarily change the wireless settings on your computer to match machine's default settings shown on this screen. - Brother International MFC-9840CDW | Network Users Manual - English - Page 73
wish to configure, and click Next. 5 Note The default node name of the NC-xxxx (where "xxxx" is your model name) is "BRNxxxxxx" or "BRWxxxxxx" (where "xxxxxx" is the last six digits of Ethernet address). n The wizard will search for wireless networks available from your machine. Choose the access - Brother International MFC-9840CDW | Network Users Manual - English - Page 74
Wireless Configuration for Macintosh® Note • If your access point is set to not broadcast the SSID you can manually add it by clicking the Add button. Follow the on-screen instructions for entering the Name (SSID) and the Channel number. • If the list is blank, check that the access point has power - Brother International MFC-9840CDW | Network Users Manual - English - Page 75
Brother wireless machine, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless The settings will be sent to your machine. The settings will remain unchanged if you click Cancel. Note If you want to manually enter the IP address settings - Brother International MFC-9840CDW | Network Users Manual - English - Page 76
Using the information you recorded in k, return the wireless settings of your computer back to their original settings. Click Next. s You have completed the wireless setup. Click Finish. If you would like to continue installing drivers and software necessary for operating your device, please choose - Brother International MFC-9840CDW | Network Users Manual - English - Page 77
point that supports SecureEasySetup™ 5 For Mac OS®X 10.2.4 or greater 5 IMPORTANT If you have previously configured the wireless settings of the machine, you must reset the network LAN settings before you can configure the wireless settings again. Press Menu, 7, 0 for Factory Reset, Reset and choose - Brother International MFC-9840CDW | Network Users Manual - English - Page 78
f Read the Important Notice and click Next. Wireless Configuration for Macintosh® 5 g Make the following selection and click Next. h Confirm the on-screen message and click Next. i Refer to the instruction manual that came with your access point to set the SecureEasySetup™ mode of your access - Brother International MFC-9840CDW | Network Users Manual - English - Page 79
for USA or Connection error for UK, please try again. k Click Finish. 5 l The configuration is finished. Relocate the machine to a location that is within range of your access point. m You have completed the wireless setup. If you would like to continue installing drivers and software necessary for - Brother International MFC-9840CDW | Network Users Manual - English - Page 80
in Ad-hoc mode 5 For Mac OS®X 10.2.4 or greater 5 IMPORTANT If you have previously configured the wireless settings of the machine, you must reset the network LAN settings before you can configure the wireless settings again. Press Menu, 7, 0 for Factory Reset, Reset and choose Yes to accept the - Brother International MFC-9840CDW | Network Users Manual - English - Page 81
f Read the Important Notice and click Next. Wireless Configuration for Macintosh® 5 g Choose Manual and then click Next. h Choose I'm not able to connect my device to my access point with a network cable. Click Next. 71 - Brother International MFC-9840CDW | Network Users Manual - English - Page 82
in infrastructure mode is not checked. Click Next. 5 j You need to temporarily change your computer's wireless settings. Please follow the on-screen instructions. Please make sure you take notes on all the settings such as SSID or channel of your computer. You will need them to return your computer - Brother International MFC-9840CDW | Network Users Manual - English - Page 83
Configuration for Macintosh® k To communicate with the un-configured wireless machine, temporarily change the wireless settings on your computer to match machine's default settings shown on this screen. Click Next. 5 l The following list appears. If the list is blank, check if the machine is - Brother International MFC-9840CDW | Network Users Manual - English - Page 84
and Encryption, the following screen will appear. When configuring your Brother wireless machine, you must ensure that it is configured to match the Authentication and Encryption settings of your existing wireless network. Choose the Authentication Method and Encryption Mode from the pull - Brother International MFC-9840CDW | Network Users Manual - English - Page 85
for network, contact your network administrator. q Click Next. The settings will be sent to your machine. The settings will remain unchanged if you click Cancel. Note If you want to manually enter the IP address settings of your machine, click Change IP Address and enter the necessary IP address - Brother International MFC-9840CDW | Network Users Manual - English - Page 86
you must configure your computer to use same wireless settings. Manually change the wireless settings on your computer to match the machine's wireless settings shown on this screen. Click Next. (The settings shown on this screen are for example only. Your settings will not be the same.) 5 s You have - Brother International MFC-9840CDW | Network Users Manual - English - Page 87
BRAdmin Professional utility that is available as a download from http://solutions.brother.com. This utility is only available for Windows® users. a Press Menu. b Press a or b to choose LAN. Press OK. c (For Wired) Press a or b to choose Wired. (For Wireless) Press a or b to choose WLAN. Press OK - Brother International MFC-9840CDW | Network Users Manual - English - Page 88
manually assigned. Once entered the IP address is locked to the assigned address. RARP mode 6 The Brother print server IP address can be configured using the Reverse ARP (RARP) service in your network (typically a UNIX®, Windows® 2000/XP, Windows Vista™ network) the print server will - Brother International MFC-9840CDW | Network Users Manual - English - Page 89
the DHCP or BOOTP protocols. The default IP address of your machine will for an IP address for the network the unit will be connected on. a Press Menu. b Press LAN. Press OK. c (For Wired) Press a or b to choose Wired. (For Wireless) Press a or b to choose WLAN. Press OK. d Press a or b to - Brother International MFC-9840CDW | Network Users Manual - English - Page 90
to as a NetBIOS name; it will be the name that is registered by the WINS server on your network. Brother recommends the name "BRNxxxxxx" for a wired network or "BRWxxxxxx" for a wireless network (where "xxxxxx" is the last six digits of the Ethernet address) (up to 15 characters). a Press Menu - Brother International MFC-9840CDW | Network Users Manual - English - Page 91
or b to choose LAN. Press OK. c (For Wired) Press a or b to choose Wired. (For Wireless) Press a or b to choose WLAN. Press OK. d Press a or b to choose TCP/IP. Press OK IP addresses for the primary and secondary WINS servers. You must set the BOOT Method to Auto for this feature to work. Static - Brother International MFC-9840CDW | Network Users Manual - English - Page 92
6 This field specifies the IP address of the primary WINS (Windows® Internet Naming Service) server. If set to a non-zero value, the machine will contact this server to register its name with the Windows® Internet Name Service. Secondary WINS Server IP Address 6 This field specifies the IP - Brother International MFC-9840CDW | Network Users Manual - English - Page 93
). Choosing Off means the IP address doesn't change, when the print server cannot obtain an IP address through the BOOT Method you have set. a Press Menu. b Press a or b to choose LAN. Press OK. c (For Wired) Press a or b to choose Wired. (For Wireless) Press a or b to choose WLAN. Press OK. 83 - Brother International MFC-9840CDW | Network Users Manual - English - Page 94
IPv6, the next generation internet protocol. If you want to use the IPv6 protocol, choose On. The default setting for IPv6 is Off. For more information on the IPv6 protocol, visit http://solutions.brother.com. a Press Menu. b Press a or b to choose LAN. Press OK. c (For Wired) Press a or b to choose - Brother International MFC-9840CDW | Network Users Manual - English - Page 95
server has been reset (default is Auto). Note If you incorrectly set this value, you wireless network easier than configuring it manually. By pushing a button on the wireless router or access point, you can complete setup and secure the wireless network. Your router or access point must also support - Brother International MFC-9840CDW | Network Users Manual - English - Page 96
displayed; Active(11b), Active(11g), Wired LAN Active, WLAN OFF or Connection NG (for USA) / Connection error (for UK). g Press Stop/Exit. Signal 6 This field displays the current wireless network signal strength; Strong, Medium, Weak or None. a Press Menu. b Press a or b to choose LAN. Press - Brother International MFC-9840CDW | Network Users Manual - English - Page 97
Control panel setup SSID 6 This field displays the current wireless network SSID. The display shows up to 32 characters of the SSID name. a Press Menu. b Press a or b to choose LAN. Press OK. c Press a or b to choose WLAN. Press OK. d Press a or b to choose - Brother International MFC-9840CDW | Network Users Manual - English - Page 98
Control panel setup Set to Default 6 The Set to Default allows you to reset each wired or wireless settings to the default. If you want to reset both wired and wireless settings, see Restoring the network settings to factory default on page 104. a Press Menu. b Press a or b to choose LAN. Press - Brother International MFC-9840CDW | Network Users Manual - English - Page 99
network only) If you want to use the wireless network connection, set WLAN Enable to On. a Press Menu. b Press a or b to choose favorite web browser to configure these settings. (See Web Based Management on page 121. For more details about Internet fax, see Internet fax on page 125.) You can also - Brother International MFC-9840CDW | Network Users Manual - English - Page 100
Control panel setup SMTP Server 6 This field displays the node name or IP address of an SMTP mail server (outgoing E-mail server) on your network. (Ex, "mailhost.brothermail.net" or "192.000.000.001") a Press Menu. b Press a or b to choose LAN. Press OK. c Press a or b to choose Setup IFAX. - Brother International MFC-9840CDW | Network Users Manual - English - Page 101
bef. SMTP in f, go to k. If you chose SMTP-AUTH in f, go to h. h Enter the account name for SMTP authentication. Press OK. i Enter the account password for SMTP authentication. Press OK. j Enter the account password again. Press OK. k Press Stop/Exit. 6 6 91 - Brother International MFC-9840CDW | Network Users Manual - English - Page 102
6 This field displays the node name or IP address of the POP3 server (incoming E-mail server) used by the Brother machine. This address is necessary for the Internet fax features to function correctly. (Ex, "mailhost.brothermail.net" or "192.000.000.001") a Press Menu. b Press a or b to choose - Brother International MFC-9840CDW | Network Users Manual - English - Page 103
. Press OK. e Press a or b to choose Mailbox Name. Press OK. f Enter the user account name assigned to the Brother machine that will login to the POP3 server. Press OK. g Press Stop/Exit. 6 6 Mailbox Pwd 6 You can specify password on the POP3 server where the internet print jobs are to be - Brother International MFC-9840CDW | Network Users Manual - English - Page 104
/Exit. 6 6 Setup Mail RX (of Setup IFAX menu) 6 This menu has five selections: Auto Polling, Poll Frequency, Header, Del Error Mail and Notification. Auto Polling 6 When set to On, the machine automatically checks the POP3 server for new messages. a Press Menu. b Press a or b to choose LAN - Brother International MFC-9840CDW | Network Users Manual - English - Page 105
Control panel setup Poll Frequency Sets the interval for checking for new messages on the POP3 server (default is 10Min). a Press Menu. b Press a or b to choose LAN. Press OK. c Press a or b to choose Setup IFAX. Press OK. d Press a or b to choose Setup Mail - Brother International MFC-9840CDW | Network Users Manual - English - Page 106
Control panel setup Del Error Mail 6 When set to On, the machine automatically deletes error mails that the machine can not be transmitted to the sending station when the I-Fax has been received. This feature only works on I-Fax machines that support the "MDN" specification. a Press Menu. - Brother International MFC-9840CDW | Network Users Manual - English - Page 107
, Size Limit and Notification. Sender Subject 6 This field displays the subject that is attached to the Internet fax data being sent from the Brother machine to a computer (default is "Internet fax job"). a Press Menu. b Press a or b to choose LAN. Press OK. c Press a or b to choose Setup IFAX - Brother International MFC-9840CDW | Network Users Manual - English - Page 108
Out of Memory when trying to send E-mail documents over 1 Mbyte in size. The document will not be sent and an error report will transmitted to the sending station when the I-Fax has been received. This feature only works on I-Fax machines that support the "MDN" specification. a Press Menu. - Brother International MFC-9840CDW | Network Users Manual - English - Page 109
Guide. Rly Broadcast This function allows the machine to receive a document over the Internet, and then relay it to other fax machines through conventional analog landlines. a Press Menu. b Press a or b to choose LAN. Press OK. c Press a or b to choose Setup IFAX. Press OK. d Press a or b to - Brother International MFC-9840CDW | Network Users Manual - English - Page 110
assign the relay domain in the "Trusted Domains" section of the Relay function settings. a Press Menu. b Press a or b to choose LAN. Press g Press Stop/Exit. Scan to E-mail (E-mail server) 6 You can select the default color file type for the Scan to E-mail (E-mail server) function. a Press Menu. - Brother International MFC-9840CDW | Network Users Manual - English - Page 111
Control panel setup Note For how to operate Scan to E-mail (E-mail server), see Network Scanning of the Software User's Guide on the CD-ROM. Scan to FTP 6 You can choose the default color file type for the Scan to FTP function. a Press Menu. b Press a or b to choose LAN. Press OK. c Press a or - Brother International MFC-9840CDW | Network Users Manual - English - Page 112
set to ON all automatic fax transmissions from the machine will be sent to the fax server for fax transmission. You can continue to send a fax directly from the machine using the manual fax feature (For more information, see Sending a fax manually in the User's Guide). To send a document to the fax - Brother International MFC-9840CDW | Network Users Manual - English - Page 113
the scanner glass. b Enter the fax number. c The machine will send the message over a TCP/IP network to the fax server. 6 6 Time Zone Stop/Exit. Windows® Time Zone setting 6 You can see the time difference for your country by using the Time Zone setting in Windows®. a For Windows Vista™: Click - Brother International MFC-9840CDW | Network Users Manual - English - Page 114
the network settings to factory default 6 If you wish to reset the print server back to its default factory settings (resetting all information such as the password and IP address information), please follow these steps: Note This function restores all wired and wireless network settings to the - Brother International MFC-9840CDW | Network Users Manual - English - Page 115
Configuration List. The default node name is "BRNxxxxxx" for a wired network or "BRWxxxxxx" for a wireless network (where "xxxxxx settings. a Press Menu. b Press a or b to choose Print Reports. Press OK. 6 c Press a or b to choose Network Config. Press OK. d (For US) Press Black Start or Color - Brother International MFC-9840CDW | Network Users Manual - English - Page 116
have to be connected to a network. Connection methods 7 The Driver Deployment Wizard supports the two connection methods. Peer-to-peer 7 7 The device is connected to the network but each user prints directly to the printer WITHOUT printing through a central queue. 1 Client Computer 2 Network - Brother International MFC-9840CDW | Network Users Manual - English - Page 117
Driver Deployment Wizard (Windows® only) Network Shared 7 The device is connected to a network and a central print queue is used to manage all print jobs. 7 1 Client computer 2 Also known as "Server" or "Print Server" 3 TCP/IP or USB 4 Printer (your machine) 107 - Brother International MFC-9840CDW | Network Users Manual - English - Page 118
installation program. Note For Windows Vista™, when the User Account Control screen appears, click Continue. d Click Next in response to the Welcome message. e Read the license agreement carefully. Then follow the on-screen instructions. f Click Finish. Now the Driver Deployment Wizard software has - Brother International MFC-9840CDW | Network Users Manual - English - Page 119
that you want to print to. d Choose the option you require, and follow the on-screen instructions. If you choose Brother Peer-to-Peer Network Printer, the following screen is displayed. 7 Setting the IP Address If the printer does not have an IP address, the Wizard will allow you to change the IP - Brother International MFC-9840CDW | Network Users Manual - English - Page 120
you create an executable file for another user who does not have access to the same printer queue that you define into the executable file, the driver when installed on the remote computer will default to LPT1 printing. h Click Finish. The driver is automatically installed to your computer. 110 - Brother International MFC-9840CDW | Network Users Manual - English - Page 121
Queue or Share (printer driver only) on page 174 for installation details. • The default password for Brother print server is "access". For Windows® users (Windows® 2000/XP, Windows Vista™ 8 and Windows Server® 2003) 8 By default, Windows® 2000/XP, Windows Vista™ and Windows Server 2003 systems - Brother International MFC-9840CDW | Network Users Manual - English - Page 122
Panel, Hardware and Sound, and then Printers. For Windows® XP and Windows Server® 2003: Click the Start button and choose Printers and Faxes windows. For Windows® 2000. Click the Start button and choose Settings and then Printers. b Right click on the printer driver you wish to configure, and then - Brother International MFC-9840CDW | Network Users Manual - English - Page 123
. • The default password for Brother print servers is "access". • This print server also supports the IPPS printing, see Printing documents securely using IPPS on page 138. IPP printing for Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 9 9 Use the following instructions if you wish - Brother International MFC-9840CDW | Network Users Manual - English - Page 124
need to inform Windows Vista™ about the type of printer driver to be used. Go to g. g If your printer is not in the list of supported printers, click Have Disk. You will then be asked to insert the driver disk. h Click Browse and choose the appropriate Brother printer driver that is contained - Brother International MFC-9840CDW | Network Users Manual - English - Page 125
the Start button and choose Printers and Faxes. For Windows®2000: Click the Start button and choose Settings and then Printers. b For Windows® XP and Windows Server® 2003: Click Add a printer to start the Add Printer Wizard. For Windows® 2000: Double click the Add Printer icon to start the Add - Brother International MFC-9840CDW | Network Users Manual - English - Page 126
Printer Wizard. If the appropriate printer driver is already installed on your computer, Windows® 2000/XP and Windows Server® 2003 will automatically use that driver for use. In this case, you will simply be asked if you wish to make the driver the default printer Brother printer driver that - Brother International MFC-9840CDW | Network Users Manual - English - Page 127
Internet printing for Windows® Specifying a different URL 9 Please note that there are several possible entries that you can enter for the URL field. http://printer's IP address:631/ipp This is the default URL and we recommend that you use this URL. Please note the Get More Info option will not - Brother International MFC-9840CDW | Network Users Manual - English - Page 128
3 (PostScript® 3™ language emulation) printer driver on a Network using Mac OS® X 10.2.4 or greater. For more information on how to install the Brother standard printer driver on a Network, see the Quick Setup Guide included with the printer. How to choose the BR-Script 3 printer driver (TCP/IP) 10 - Brother International MFC-9840CDW | Network Users Manual - English - Page 129
OS® X 10.2.4 to 10.3.x) Enter the IP address of the printer into the Printer Address box. (Mac OS® X 10.4) Enter the IP address of the printer into the Address box. (Mac OS® X 10.2.4 to 10.3.x) (Mac OS® X 10.4) Note • The Network Configuration List will allow you to confirm the IP address. For - Brother International MFC-9840CDW | Network Users Manual - English - Page 130
list choose your model. For example, choose Brother MFC-9840CDW BR-Script3. (Mac OS® X 10.2.4 to 10.3.x) (Mac OS® X 10.4) i Click Add and the printer will be available from the Printer List. Other sources of information See Chapter 2 of this User's Guide to learn how to configure the IP address - Brother International MFC-9840CDW | Network Users Manual - English - Page 131
Printer status information Change Fax configuration items, such as General Setup, Quick-Dial settings and Remote Fax You can also change network settings web browser on most computing platforms, for example, Macintosh® and UNIX® users are also able to connect to the machine and manage it. You - Brother International MFC-9840CDW | Network Users Manual - English - Page 132
Fax Settings, Copy Settings, Printer Settings and USB Direct I/F. The default user name for User is "user" (case sensitive) and the default password is "access". Administrators are able to access all settings. The login name for the Administrator is "admin" (case sensitive) and the default password - Brother International MFC-9840CDW | Network Users Manual - English - Page 133
and change the LDAP settings using a web browser. LDAP Enable/Disable LDAP Server Address Port (The default port number is 389.) Timeout for LDAP Authentication Username Password Search Root Attribute of Name (Search Key) Attribute of E-mail Attribute of Fax Number 11 123 - Brother International MFC-9840CDW | Network Users Manual - English - Page 134
a fax number or an E-mail address. f Press OK. g (For US) Load your document and press Black Start or Color Start. supports LDAPv3. • You need to use Simple Authentication to communicate with your LDAP server. • SSL/TLS is not supported. • For more information, visit us at http://solutions.brother - Brother International MFC-9840CDW | Network Users Manual - English - Page 135
be able to support the MIME format. E-mail Relay Fax (G3 TX) Internet E-mail Internet Intenet Fax Relay E-mail Note I-Fax is available in Black your machine, the mail server(s) IP address, mailbox name and password for your Brother machine. If you are unsure of any of these items, please - Brother International MFC-9840CDW | Network Users Manual - English - Page 136
, you can send the Internet fax by loading the document into the machine, use the Fax Resolution key to set the preferred resolution and select a Speed-Dial number and pressing Black/Mono Start or Color/Colour Start. If you wish to manually enter the Internet fax address load the document into the - Brother International MFC-9840CDW | Network Users Manual - English - Page 137
will be printed: "ATTACHED FILE FORMAT NOT SUPPORTED. FILE NAME:XXXXXX.doc" If the received mail is too large, the following error message will be printed: "E-MAIL FILE TOO LARGE. If Delete POP Receive Error Mail is ON (default)" then error mail is automatically deleted from the E-mail server - Brother International MFC-9840CDW | Network Users Manual - English - Page 138
front panel. The steps for configuring fax forward can be found in the User's Guide supplied with your machine. Please see the User's Guide included with the machine to check that this feature is supported. Relay broadcasting 13 This function allows the Brother machine to receive a document over the - Brother International MFC-9840CDW | Network Users Manual - English - Page 139
using the following method: a Enter the phone number of the first Fax machine [email protected](fax#123). b Press Menu. c Enter the phone number of the second Fax machine [email protected](fax#456). d (For US) Press Black Start or Color Start. (For UK) Press Mono Start or Colour Start. 129 - Brother International MFC-9840CDW | Network Users Manual - English - Page 140
: Name: fax#123456789 E-mail address: [email protected] TX Verification Mail Transmission Verification Mail supports two separate functions a default report back to the sending station after successfully receiving and processing an I-Fax or E-mail. To use this feature you must set the - Brother International MFC-9840CDW | Network Users Manual - English - Page 141
sends back a notification to the original sending machine or user. The receiving station must support the MDN field in order to be able to send a notification report, otherwise the request will be ignored. Setup Mail RX 13 There are three possible settings for this option On, MDN or Off. Receive - Brother International MFC-9840CDW | Network Users Manual - English - Page 142
lines. The following is important information for using Internet fax: Factors such as the receiver's location, structure of the LAN system, and how busy the circuit (such as the internet) is, may cause the system to take a long time to send back an error mail. (normally 20 sec. to 30 sec.). In - Brother International MFC-9840CDW | Network Users Manual - English - Page 143
to your network and the data that travels over it. Your Brother machine employs some of the latest network security and encryption protocols available unauthorized access to the machine. This chapter explains various security protocols supported and how to configure them. Security terms 14 CA ( - Brother International MFC-9840CDW | Network Users Manual - English - Page 144
for E-mail notification 14 The Brother print server supports the following security methods for E-mail notification. Note How to configure the settings of security methods, see Using protocol) to include an authentication method that encrypts the password when the client receives E-mail. 134 - Brother International MFC-9840CDW | Network Users Manual - English - Page 145
Configuration. d Enter a user name and a password. The default User Name is admin and the default Password is access. e Click OK. f Click Configure Protocols. Now you can configure the protocol settings. Note 14 If you change the protocol settings, restart the printer after clicking Submit to - Brother International MFC-9840CDW | Network Users Manual - English - Page 146
is the first 15 characters of the node name and by default it will 14 appear as "BRNxxxxxx" for a wired network or "BRWxxxxxx" for a wireless network (where "xxxxxx" is the last six digits of the Ethernet address). c You can now access the printer using HTTPS. Note Disable the Telnet, FTP and TFTP - Brother International MFC-9840CDW | Network Users Manual - English - Page 147
download from http://solutions.brother.com. If you use an older version of BRAdmin 1 to manage your brother devices the user authentication will not be secure. If you want to avoid access to your printer Professional, we recommend using a different password in each group. This will ensure security - Brother International MFC-9840CDW | Network Users Manual - English - Page 148
. Note • Communication using IPPS cannot prevent unauthorized access to the printer server. • IPPS is available for Windows® 2000/XP, Windows Vista™ and Windows Server® 2003. To use the IPPS protocol, the following printer settings are required. A certificate and private key must be installed in - Brother International MFC-9840CDW | Network Users Manual - English - Page 149
or your internet service provider about the configuration before using. How to configure the POP3/SMTP settings using Web Based Management (web browser). a Start your web browser. b Type "http://printer's IP address/" into your browser (where "printer's IP address" is the printer's IP address or - Brother International MFC-9840CDW | Network Users Manual - English - Page 150
Based Management. 14 • You can also confirm whether the E-mail settings are correct after configuration by sending a test E-mail. g After configuring, click Submit. The Test E-mail Send/Receive Configuration dialog appears. h Follow the instructions on-screen if you want to test with the current - Brother International MFC-9840CDW | Network Users Manual - English - Page 151
Brother print server allows you to use SSL/TLS communication by configuring a certificate and corresponding private key. This print server supports printer overwrites the certificate and the private key if you install a new one. • When you reset the print server back to its default factory settings, - Brother International MFC-9840CDW | Network Users Manual - English - Page 152
the DNS name of the print server. As the print server supports TCP/IP and NetBIOS, you can also enter the NetBIOS user name and a password. The default User Name is "admin" and the default Password is "access". e Click OK. f Click Configure Certificate. g You can configure the certificate settings - Brother International MFC-9840CDW | Network Users Manual - English - Page 153
use when accessing this printer through SSL/TLS communication. The node name is displayed by default. • A warning communication. If you enable them, the user authentication is not 14 secure. • printer to activate the configuration. e Now the self-signed certificate is saved in your printer memory. - Brother International MFC-9840CDW | Network Users Manual - English - Page 154
steps are for Microsoft Internet Explorer. If you use another web browser, follow the help text of the web browser itself. For Windows Vista™ users that have administrator rights 14 a Click Start and All Programs. b Right click Internet Explorer, and then click Run as administrator. c Click - Brother International MFC-9840CDW | Network Users Manual - English - Page 155
into your browser to access your printer (where "printer's IP address" is the printer's IP address or the node name). Then, click Continue to this website (not recommended). e Click Certificate Error, and then click View certificates. For the rest of the instructions, follow the steps from d on page - Brother International MFC-9840CDW | Network Users Manual - English - Page 156
For Windows Vista™ users that do not have administrator rights a Click Start and All Programs. b Right click Internet Explorer, and then click Run as administrator. Security features 14 c Choose the Administrator that you want to install with and enter the administrator password, and then click OK - Brother International MFC-9840CDW | Network Users Manual - English - Page 157
's IP address/" into your browser to access your printer (where "printer's IP address" is the printer's IP address or the node name). Then, click Continue to this website (not recommended). e Click Certificate Error, and then click View certificates. f Choose the Details tab, and then click Copy - Brother International MFC-9840CDW | Network Users Manual - English - Page 158
g Click Next. Security features h Make sure that DER encoded binary X.509 (.CER) is chosen, and then click Next. i Click Browse.... 14 148 - Brother International MFC-9840CDW | Network Users Manual - English - Page 159
j Click Browse Folders. Security features k Choose a folder you want to save the certificate file in and enter a file name, and then click Save. Note If you choose Desktop, the certificate file is saved to the Desktop of the Administrator that you chose. l Click Next. 14 149 - Brother International MFC-9840CDW | Network Users Manual - English - Page 160
m Click Finish. n Click OK. o Click OK. Security features 14 150 - Brother International MFC-9840CDW | Network Users Manual - English - Page 161
file. For the rest of the instructions, follow the steps from d on page 152. For Windows® 2000/XP and Windows Server® 2003 users 14 a Start your web browser. b Type "https://printer's IP address/" into your browser to access your printer (where "printer's IP address" is the IP address - Brother International MFC-9840CDW | Network Users Manual - English - Page 162
d Click Install Certificate... from the General tab. Security features e When the Certificate Import Wizard appears, click Next. f Choose Place all certificates in the following store and then, click Browse.... 14 152 - Brother International MFC-9840CDW | Network Users Manual - English - Page 163
g Choose Trusted Root Certification Authorities and then, click OK. Security features h Click Next. i Click Finish. 14 153 - Brother International MFC-9840CDW | Network Users Manual - English - Page 164
j Click Yes, if the fingerprint (thumbprint) is correct. Security features Note The fingerprint (thumbprint) is printed on the Network Configuration List. To learn how to print the Network Configuration List, see Printing the Network Configuration List on page 105. k Click OK. l Now the self- - Brother International MFC-9840CDW | Network Users Manual - English - Page 165
or domain name to use when accessing this printer through SSL/TLS communication. The node name is displayed by default. The Common Name is required. • A your CA. • If you are using Enterprise root CA of Windows Server® 2003, we recommend using the Web Server Certificate Template when creating - Brother International MFC-9840CDW | Network Users Manual - English - Page 166
install it into the print server. Note Only a certificate issued with this printer's CSR can be installed. a Click Install Certificate on the Configure Certificate of BRAdmin 1 for secure communication. If you enable them, the user authentication is not secure. • A check box only appears for an - Brother International MFC-9840CDW | Network Users Manual - English - Page 167
file that you want to import. c Enter the password if the file is encrypted, and then click Submit. communication. If you enable them, the user authentication is not secure. • A check the printer to activate the configuration. 14 f Now the certificate and private key are imported to your printer. - Brother International MFC-9840CDW | Network Users Manual - English - Page 168
a Click Export Certificate and Private Key on the Configure Certificate page. b Enter the password if you want to encrypt the file. Note If a blank password is used, the output is not encrypted. c Enter the password again for confirmation, and then click Submit. d Specify the location where you want - Brother International MFC-9840CDW | Network Users Manual - English - Page 169
http://solutions.brother.com This chapter is divided into the following sections: General problems Network print software installation problems Printing problems Scanning and PC Fax problems Protocol-specific troubleshooting Wireless network specific troubleshooting General problems 15 - Brother International MFC-9840CDW | Network Users Manual - English - Page 170
of the printer driver of the Brother machine in Windows®. The Brother print server is not found using the Simple Network Configuration capabilities of Mac OS® X. 15 Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of this User's Guide before - Brother International MFC-9840CDW | Network Users Manual - English - Page 171
and it does not work, then reset the print server back to the default factory settings and try from the initial setup again. For information on how to reset to the default factory settings, see Restoring the network settings to factory default on page 104. f (For Windows®) If the installation failed - Brother International MFC-9840CDW | Network Users Manual - English - Page 172
for the print server to load its IP address after setting the IP address). 2 If a successful response is received, then proceed to Windows® 2000/XP, Windows Vista™ and Windows Server® 2003 IPP troubleshooting on page 167. Otherwise, proceed to d. For Mac OS® X 10.2.4 or greater 1 From the Go menu - Brother International MFC-9840CDW | Network Users Manual - English - Page 173
Troubleshooting Error during printing 15 If you try to print while other users are printing large amounts of data (e.g. many pages or color pages with high resolution), the printer is unable to accept your print job until the ongoing printing is finished. If the waiting time of your print job - Brother International MFC-9840CDW | Network Users Manual - English - Page 174
Troubleshooting Scanning and PC Fax problems 15 The network scanning feature does not work in Windows® The network PC Fax feature does not work in Windows® 15 Firewall settings on your PC may be rejecting the necessary network connection. Follow the instructions below to disable the Firewall. - Brother International MFC-9840CDW | Network Users Manual - English - Page 175
Troubleshooting i Make sure if the new setting is added and is checked, and then click OK. Note After the Brother software package is installed, re-enable your Firewall. Windows Vista™ users: 15 a Click the Start button, Control Panel, Network and Internet, Windows Firewall and click Change - Brother International MFC-9840CDW | Network Users Manual - English - Page 176
how to reset to the factory default settings, see Restoring the network settings to factory default on page 104. Why do I have to change my machine's network setting to "Wired LAN" during setup although I am trying to setup Wireless LAN? 15 If you are using Windows® 98/98SE/Me/2000, Mac OS® X 10 - Brother International MFC-9840CDW | Network Users Manual - English - Page 177
® 2000/XP, Windows Vista™ and Windows Server® 2003 to use Port 80 to communicate with the Brother print server. Web browser troubleshooting (TCP/IP) 15 a If you can not connect to the print server using your web browser it may be worth checking the Proxy Settings of your browser. Looking in the - Brother International MFC-9840CDW | Network Users Manual - English - Page 178
Troubleshooting LDAP troubleshooting 15 If you are having trouble connecting to a Windows® LDAP server, please contact your Network Administrator and check the LDAP Security Options. For more information, please visit http://solutions.brother.com. 15 168 - Brother International MFC-9840CDW | Network Users Manual - English - Page 179
mode) TCP/IP binary PostScript® service for Macintosh® PostScript® service (switches PJL-compatible printer to PostScript® mode) Where "xxxxxx" is the last six digits of the Ethernet address (for example, BRN310107_P1). Other ways to set the IP address (for advanced users and administrators) A For - Brother International MFC-9840CDW | Network Users Manual - English - Page 180
appear in the /etc/services file on your host as a real service; type man bootpd or refer include: ("BRN" below is "BRW" for a wireless network.) BRN310107 1 00:80:77:31:01:07 BOOTP requests if you have not included a download filename in the configuration file. If this is printer is powered on. 170 - Brother International MFC-9840CDW | Network Users Manual - English - Page 181
is "BRW" for a wireless network.) 00:80:77:31 printer is powered on. Using APIPA to configure the IP address A The Brother print server supports set to 255.255.0.0 and the gateway address is set to 0.0.0.0. By default command is available on Windows® systems that have TCP/ MAC address) of the - Brother International MFC-9840CDW | Network Users Manual - English - Page 182
Windows® systems Windows your Brother print of a Brother print server SET IP ADDRESS command) or factory reset password "access" (the password will not appear on the screen). You will be prompted for a user name. Enter anything in response to this prompt. You will then get the Local> prompt. Type SET - Brother International MFC-9840CDW | Network Users Manual - English - Page 183
If you have a gateway (router), enter its address with the command SET IP ROUTER routeraddress, where routeraddress is the desired IP address of the the print server. For example: Local> SET IP ROUTER 192.168.1.4 Type SET IP METHOD STATIC to set the method of IP access configuration to static - Brother International MFC-9840CDW | Network Users Manual - English - Page 184
product. Please visit http://solutions.brother.com to learn more about this software and to download it. 1 Internet Information Server 4.0 or Internet Information Service 5.0/5.1/6.0/7.0 Installation when using a Network Print Queue or Share (printer driver only) A Note • You must configure the - Brother International MFC-9840CDW | Network Users Manual - English - Page 185
default) Windows Vista™, Windows Server® 2003 and Windows Server® 2003 x64 Edition Client computers with a web browser supporting Java™. 1 PC Fax Send for Mac® 2 Printing only for Windows Server® 2003 3 BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother - Brother International MFC-9840CDW | Network Users Manual - English - Page 186
Fax and Remote Setup 1 2. Support for Windows® 2000 Professional, Windows® XP, Windows® XP Professional x64 Edition, Windows Vista™, Windows Server® 2003 and Windows Server® 2003 x64 Edition Mac client, LDAP, POP3 TCP/IP for IPv6 (Turned off as default) NDP, RA, DNS, mDNS, LPR/LPD, Custom Raw - Brother International MFC-9840CDW | Network Users Manual - English - Page 187
upon environment and other equipment location.) B SSID/ESSID, 128 (104) / 64 (40) bit WEP, WPA/WPA2-PSK (TKIP/AES), LEAP (CKIP) 1 PC Fax Send for Mac® 2 Only printing for Windows Server® 2003 3 BRAdmin Professional and Web BRAdmin are available as a download from http://solutions.brother.com 177 - Brother International MFC-9840CDW | Network Users Manual - English - Page 188
System Version Supported PC PC Software Interface Functions Processor Minimum Recommended Available Hard Minimum Speed RAM RAM Disk Space B For Drivers For Applications Windows® Operating System Windows® 2000 Professional 4 Printing, PC Fax 3, Scanning USB, Ethernet, Wireless 802.11 - Brother International MFC-9840CDW | Network Users Manual - English - Page 189
Appendix B Authentication and encryption for wireless users only B Authentication method The Brother machine supports the following methods: B B Open system Wireless devices are allowed to access the network without any authentication. Shared key A secret pre-determined key is shared by - Brother International MFC-9840CDW | Network Users Manual - English - Page 190
-PSK and TKIP or AES Uses a Pre-Shared Key (PSK) that is 8 or more characters in length, up to a maximum of 63 characters. LEAP Uses User ID and Password. • User ID: Less than 64 characters in length. • Password: Less than 32 characters in length. 180 - Brother International MFC-9840CDW | Network Users Manual - English - Page 191
Appendix B Function table and default factory settings The factory settings are shown in Bold with an asterisk. Main Menu Submenu 7.LAN 1.Wired Menu Selections 1.TCP/IP 1.BOOT Method 2.IP Address 3.Subnet Mask 4.Gateway 5.Node Name 6. - Brother International MFC-9840CDW | Network Users Manual - English - Page 192
Main Menu 7.LAN (continued) Submenu 1.Wired (continued) 2.WLAN Menu Selections 3.Set to Default 1.Reset 2.Exit 4.Wired Enable 1.TCP/IP 1.BOOT Method 2.IP Address 3.Subnet Mask 4.Gateway 5.Node Name 6.WINS Config 7.WINS Server 8.DNS Server 9.APIPA 0.IPv6 2.Setup Wizard - 3.SecurEasySetup - - Brother International MFC-9840CDW | Network Users Manual - English - Page 193
Active(11b) Active(11g) Wired LAN Active B WLAN OFF Connection NG (for USA) or Connection error (for UK) Strong Medium Weak None - 4.Comm.Mode 5.Set to Default 1.Reset Ad-hoc Infrastructure - 2.Exit - 6.WLAN Enable 1.Setup Internet 1.Mail address On Off* - 2.SMTP Server 3.SMTP - Brother International MFC-9840CDW | Network Users Manual - English - Page 194
Frequency On Off* On* Off 10 MIN 3.Setup Mail TX 3.Header 4.Del Error Mail 5.Notification 1.Sender Subject All Subject+From+To None* On* Off On to E-mail - 3.Relay Report Color 150 dpi Color 300 dpi Color 600 dpi B&W 200 dpi B&W 200x100 dpi On Off* (If you chose color option) PDF* JPEG (If you - Brother International MFC-9840CDW | Network Users Manual - English - Page 195
dpi PDF* Color 600 dpi JPEG B B&W 200 dpi B&W 200x100 dpi (If you chose B&W option) PDF* 6.Fax to Server - - TIFF On 7.Time Zone - - 0.Factory Reset 1.Reset - Off* UTC-XX:XX 1.Yes 2.No 2.Exit - - 1 On connection to the network, the machine will automatically set the IP address - Brother International MFC-9840CDW | Network Users Manual - English - Page 196
to access the characters below: For setting an E-mail address, Scan to FTP menu options and L O R V Y four times 2 3 4 5 6 S 8 Z Inserting spaces B To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between characters. Making corrections - Brother International MFC-9840CDW | Network Users Manual - English - Page 197
Appendix B Repeating letters B To enter a character on the same key as the previous character, press c to move the cursor right before pressing the key again. Special characters and symbols B B Press l, # or 0, and then press d or c to move the cursor to the symbol or character you want. Press - Brother International MFC-9840CDW | Network Users Manual - English - Page 198
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Brother International MFC-9840CDW | Network Users Manual - English - Page 199
being used are not cryptographic related :-). 4. If you include any Windows specific code (or a derivative thereof) from the apps directory (application (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER - Brother International MFC-9840CDW | Network Users Manual - English - Page 200
Appendix C OpenLDAP Statements C This product includes software developed by the OpenLDAP Project. C Unless otherwise expressly stated herein, The OpenLDAP Public License Version 2.8 shall be applied to individual files Copyright 1998-2007 The OpenLDAP Foundation All rights reserved. C - Brother International MFC-9840CDW | Network Users Manual - English - Page 201
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER used in advertising or otherwise to promote the sale, use or other dealing in this Software without specific, written prior permission. Title to copyright - Brother International MFC-9840CDW | Network Users Manual - English - Page 202
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Brother International MFC-9840CDW | Network Users Manual - English - Page 203
Brother Solutions Center 14, 30 C CA 133, 141 Certificate 133, 141 Channel 23 CKIP 24 Control panel 17, 31 CSR 133 D DHCP 9, 78, 169 Digital signature 133 DNS client 9 DNS server 83 Domain 114, 115, 135, 136, 139, 142 Driver Deployment Wizard 1, 106 E Encryption 24 F Factory default - Brother International MFC-9840CDW | Network Users Manual - English - Page 204
R RARP 9, 78, 171 Remote Setup 1, 19, 32 Restoring the network settings 104 RFC 1001 169 S SecureEasySetup 28, 45, 67 Security terms 133 Service 169 Shared key 24 Shared key cryptosystem 133 Simple Network Configuration for Mac OS® X ........ 160 SMTP client 9 SMTP-AUTH 134, 139 SNMP 10
NETWORK
USER’S GUIDE
Multi-Protocol On-board Ethernet Multi-function Print Server and
Wireless (IEEE 802.11b/g) Ethernet Multi-function Print Server
MFC-9840CDW
Please read this manual thoroughly before using this machine on
your network. You can view this manual in HTML format from the
CD-ROM at any time, please keep the CD-ROM in a convenient
place for quick and easy reference at all times. You can also
download the manual in PDF format from the Brother Solutions
Center (http://solutions.brother.com
).
The Brother Solutions Center (http://solutions.brother.com
) is
your one stop resource for all your printing needs. Download the
latest drivers and utilities for your machine, read FAQs and
troubleshooting tips or learn about special printing solutions.
Version A
ENG