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Brother International MFC-J5330DW Basic Users Guide - Page 57

Transfer Your Faxes or Fax Journal Report

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Error Message Action Unable to Scan XX Disconnect the machine from the power for several minutes, and then reconnect it. If you cannot print received faxes, transfer them to another fax machine or to your computer. For more information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. Unusable Device A broken device is connected to the USB direct interface. Disconnect device from front connector & turn Unplug the device from the USB direct interface, then press turn the machine off and then on again. to machine off & then on Unusable Device A USB device or USB flash drive that is not supported has been Please disconnect connected to the USB direct interface. USB device. Unplug the device from the USB direct interface. Turn the machine off and then on again. Wrong Ink Cartridge The ink cartridge model number is not compatible with your machine. Verify whether the cartridge model number will work with your machine. See Related Information: Supply Specifications at the end of this section. Wrong Ink Color Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions. Related Information • Load Paper on page 8 • Load Paper in the Manual Feed Slot on page 14 • Change the Paper Size and Paper Type on page 16 • Change the Check Paper Size Setting on page 16 • Telephone Line Interference/VoIP on page 25 • Document Jams on page 53 • Printer Jam or Paper Jam on page 54 • Paper is Jammed in the Front of the Machine on page 54 • Remove Paper Scraps on page 61 • Supply Specifications on page 64 Transfer Your Faxes or Fax Journal Report If the LCD shows: • [Unable to Clean XX] • [Unable to Initialize XX] • [Unable to Print XX] B Troubleshooting 43

Section	Page
Basic User's Guide MFC-J5330DW	1
Brother Numbers	3
FAQs (Frequently Asked Questions)	3
For Customer Service	3
Ordering Accessories and Supplies	4
Order Information	4
Notice - Disclaimer of Warranties (USA and Canada)	5
You Can Use the Following Features	6
Manual Feed Slot	6
Web Connect / Brother Apps	6
Mobile Connect	6
User's Guides and Where to Find Them	7
Basic Operations and Where to Find Instructions	8
The Online User's Guide Helps You Get the Most Out of Your Machine	9
Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online.	10
Definitions of Notes	11
For the Latest Driver Updates	11
Compilation and Publication Notice	11
Table of Contents	12
1 General Information	15
Control Panel Overview	15
Touchscreen LCD Overview	17
New Information from Brother	20
Access Brother Utilities (Windows®)	20
Uninstall the Brother Software and Drivers (Windows®)	21
2 Paper Handling	22
Load Paper	22
Loading Paper Overview	22
Load Letter or A4 Size Paper in Tray #1	24
Load Ledger, Legal, or A3 Size Paper in Tray #1	26
Load Paper in the Manual Feed Slot	28
Change the Paper Size and Paper Type	30
Change the Check Paper Size Setting	30
Recommended Print Media	31
Handle and Use Print Media	31
Load Documents	31
Load Documents in the Automatic Document Feeder (ADF)	31
Load Documents on the Scanner Glass	32
3 Print	34
Print from Your Computer	34
Print a Document (Windows®)	34
Print a Document (Macintosh)	34
Various Printing	34
Print Photos Directly from a USB Flash Drive	35
Preview and Print Photos from a USB Flash Drive	35
Print Settings Overview	35
4 Copy	36
Copy a Document	36
Other Copy Options	36
5 Scan	37
Before Scanning	37
Scan from Your Computer (Windows®)	37
Scan Using ControlCenter4 Advanced Mode (Windows®)	37
Scan Using the Scan Button on Your Brother Machine	38
Scan Using the Scan Button on the Machine	38
6 Fax	39
Before Faxing	39
Set Your Station ID	39
Telephone Line Interference/VoIP	39
Receive Modes Overview	40
Choose the Correct Receive Mode	41
Set the F/T Ring Time (Pseudo/Double-ring)	42
Set the Number of Rings Before the Machine Answers (Ring Delay)	42
Store Numbers	43
Store Address Book Numbers	43
Change or Delete Address Book Names or Numbers	43
Telephone Services and External Devices	44
Voice Mail	44
Caller ID	44
Distinctive Ring	44
Voice Over Internet Protocol (VoIP)	44
Connection of an External Telephone Answering Device (TAD)	44
External and Extension Telephones	44
Fax Using Your Machine	45
Send a Fax	45
Fax Using Your Computer (PC-FAX)	46
Send Faxes from Your Computer	46
Receive Faxes on Your Computer (Windows® only)	47
A Routine Maintenance	48
Clean the Scanner	48
Check the Print Quality	48
Check the Print Alignment from Your Brother Machine	50
B Troubleshooting	51
Identify the Problem	51
Error and Maintenance Messages	52
Transfer Your Faxes or Fax Journal Report	57
Troubleshooting for Wireless LAN setup	59
Wireless LAN Report Error Codes	59
Print or Scan Problems	60
Troubleshooting for Other Print Problems	62
Fax and Telephone Problems	64
Troubleshooting for Other Fax Problems	65
Document and Paper Jams	67
Document Jams	67
Document is Jammed in the Top of the ADF Unit	67
Document is Jammed in the Bottom of the ADF Unit	67
Document is Jammed inside the ADF Unit	67
Remove Paper Scraps Jammed in the ADF	68
Printer Jam or Paper Jam	68
Paper is Jammed in the Front of the Machine	68
Paper is Jammed in the Back of the Machine	72
Remove Paper Scraps	75
C Appendix	76
Enter Text on Your Brother Machine	76
Check the Machine Information	76
Reset Your Brother Machine	77
Reset Functions Overview	77
Supply Specifications	78