Brother International QL-570VM Users Manual - English - Page 111

Error Message, Remedy

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10 Error Messages Error Message Please call an attendant. We are sorry for the inconvenience. The user name contains invalid characters. User name cannot contain more than 255 characters and must contain alphanumeric characters. The backup file "" does not exist. All data fields are empty. Badge template not found. Parking permit template not found. Backup Directory does not exist. Remedy • Check the printer connections. • Check that the database file is located at the currently specified file path. If the database file is on a network computer, check that the network is running correctly. If the database still cannot be accessed, it may be corrupted; therefore, restore the backup file. (page 72) • Exit Self Check-in mode, and then following the instructions that appear in the lower-right corner of the window. The user name contains invalid characters. Specify a user name with alphanumeric characters. • Check that the path to the file has been correctly entered. • Type in the correct path to the desired backup file. Enter data in required fields. Verify that the Administrator has not moved or deleted the badge template. Verify that the Administrator has not moved or deleted the parking permit template. • Confirm the location of the backup files set by the Administrator. • VM-100 software is unable to access the back up files. Please verify local/network connection. 111

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111
Error Messages
10
Please call an attendant. We are sorry for the
inconvenience.
•
Check the printer connections.
•
Check that the database file is located at the currently specified
file path. If the database file is on a network computer, check
that the network is running correctly. If the database still cannot
be accessed, it may be corrupted; therefore, restore the backup
file. (page 72)
•
Exit Self Check-in mode, and then following the instructions that
appear in the lower-right corner of the window.
The user name contains invalid characters. User
name cannot contain more than 255 characters
and must contain alphanumeric characters.
The user name contains invalid characters. Specify a user name
with alphanumeric characters.
The backup file "<specified_file_name>" does
not exist.
•
Check that the path to the file has been correctly entered.
•
Type in the correct path to the desired backup file.
All data fields are empty.
Enter data in required fields.
Badge template not found.
Verify that the Administrator has not moved or deleted the badge
template.
Parking permit template not found.
Verify that the Administrator has not moved or deleted the parking
permit template.
Backup Directory does not exist.
•
Confirm the location of the backup files set by the Administrator.
•
VM-100 software is unable to access the back up files. Please
verify local/network connection.
Error Message
Remedy