Canon Color imageCLASS MF731Cdw imageCLASS MF735Cdw/MF733Cdw/MF731Cdw/MF634Cdw - Page 671
Blocking Jobs When Department ID Is UnknownP. 358
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Troubleshooting #701 Authentication failed because an incorrect Department ID or PIN was entered when the Department ID Management was activated. ● Enter the correct Department ID and PIN. Continuing operating without entering a Department ID was attempted even though unknown-ID jobs (functions that permit operations without a Department ID and PIN) were disabled in the Department ID Management. ● Enable unknown-ID jobs in System Manager Mode in Remote UI. Blocking Jobs When Department ID Is Unknown(P. 358) #703 Data could not be written because the memory space that was allocated for images was full when sending an e-mail/I-Fax or storing to a shared folder/FTP server. ● If another sending document is queued, wait for a while until it is completed, and send again. ● Divide the document into multiple sections before sending. ● Delete the documents that are stored in memory. ● Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. #751 The FTP server has not been started up or a network connection has been cut. (Failure to connect to the destination is sometimes caused by a disconnection en route.) ● Check the destination. ● Check the network status. Viewing Network Settings(P. 37) The IP address was not set correctly. ● Check . Setting IP Addresses(P. 30) #752 E-mail sending or I-Fax sending/receiving was impossible because an incorrect SMTP/POP3 server name was set. ● Check the SMTP/POP3 server name, and correct the setting. Configuring Basic E-Mail Settings(P. 86) Configuring E-Mail/I-Fax Communication Settings(P. 89) E-mail sending or I-Fax sending/receiving was impossible because an incorrect domain name was set. ● Check the domain name, and correct the setting. Configuring DNS(P. 55) 663