Canon FAXPHONE L170 FAXPHONE L180 Software Guide - Page 77

Printer Driver Problems - faxphone

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Troubleshooting Printer locks up system. Cause Remedy Your system setup has a problem. • Make sure that you have a high-quality shielded interface cable. • The problem might be your BIOS. Verify that your BIOS setup is correct. (See your computer's documentation for details.) • Verify that your physical memory is working correctly. • If you have a Toshiba laptop, change the following line in your CONFIG.SYS file: c:\winutils\mxtime.exe to: REM c:\winutils\mxtime.exe Computer indicates a device time-out. Cause Your computer is sending data to the printer but the printer is not responding because the printer is off, offline, or not 4 connected to the computer. Remedy • Make sure the printer is not paused. • Make sure the printer's interface cable is securely connected to both the printer and computer. • Make sure paper is properly loaded from the cassette or multi-purpose feeder. • Change the setting in the Menu. (See the Basic Guide.) • Reset the printer and computer. • Try the print operation again. • Try a different cable. Printer Driver Problems CARPS is not working properly. Cause CARPS (Canon L180/L380S/L398S) is not selected as the default printer driver for the FAXPHONE L180. Remedy Specify CARPS (Canon L180/L380S/L398S) as the default driver for the FAXPHONE L180. Cannot use Adobe Type Manager (ATM) fonts. Cause Adobe Type Manager (ATM) is not supported. 4-4 Finding Information

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Troubleshooting
4
Finding Information
4-4
Printer locks up system.
Cause
Your system setup has a problem.
Remedy
•
Make sure that you have a high-quality shielded interface cable.
•
The problem might be your BIOS. Verify that your BIOS setup is correct. (See your computer's documentation for details.)
•
Verify that your physical memory is working correctly.
•
If you have a Toshiba laptop, change the following line in your CONFIG.SYS file:
c:\winutils\mxtime.exe
to:
REM c:\winutils\mxtime.exe
Computer indicates a device time-out.
Cause
Your computer is sending data to the printer but the printer is not responding because the printer is off, offline, or not
connected to the computer.
Remedy
•
Make sure the printer is not paused.
•
Make sure the printer's interface cable is securely connected to both the printer and computer.
•
Make sure paper is properly loaded from the cassette or multi-purpose feeder.
•
Change the <ERROR TIME OUT> setting in the Menu. (See the
Basic Guide.
)
•
Reset the printer and computer.
•
Try the print operation again.
•
Try a different cable.
Printer Driver Problems
CARPS is not working properly.
Cause
CARPS (Canon L180/L380S/L398S) is not selected as the default printer driver for the FAXPHONE L180.
Remedy
Specify CARPS (Canon L180/L380S/L398S) as the default driver for the FAXPHONE L180.
Cannot use Adobe Type Manager (ATM) fonts.
Cause
Adobe Type Manager (ATM) is not supported.