Canon MF3110 MF3110 Software Guide - Page 145

Canon MF3110 - ImageCLASS Laser Multifunction Manual

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Troubleshooting 1. Open the following file in Notepad or another text editor application. Windows 98/Me: windows\system\CNCMFP10.ini Windows 2000: winnt\system32\CNCMFP10.ini Windows XP: windows\system32\CNCMFP10.ini 2. Below the last line, add the following two lines, then save the file. Take care not to modify any other parts. Scan] ReadSize=16 A If you connect the machine to a USB 2.0-equipped computer, you may not be able to scan. If your PC is equipped with two or more USB ports, try connecting the machine to another USB ports. If the problem persists, follow the procedure below to modify the INI file. It is recommended to make a backup copy of the file before making any changes to it. 4 1. Open the following file in Notepad or another text editor application. Windows 98/Me: windows\system\CNCMFP10.ini Windows 2000: winnt\system32\CNCMFP10.ini Windows XP: windows\system32\CNCMFP10.ini 2. In the [ScanSize] section, change "Read512Bytes=0" to "Read512Bytes=1," then save the file. Take care not to modify any other parts. Q After installing the software, did you install a TWAIN-compatible application? A The TWAIN system file is replaced with something inappropriate and you will be unable to scan images. If this happens, remove the software (see "Uninstalling and Reinstalling the Software," on p. 1-10), then reinstall it (see "Installing Software on Your Computer," on p. 1-4.) Q Is the machine recognized in [Scanners and Cameras] of the [Control Panel] folder? A Follow this procedure below to check if the corresponding scanner driver name or icon is present in [Scanners and Cameras] of the [Control Panel] folder: 1. Click [start] on the Windows task bar ➞ [Control Panel]. (Windows 98/Me/ 2000: Click [Start] on the Windows task bar ➞ select [Settings] ➞ [Control Panel].) 2. Click [Printers and Other Hardware] in the [Control Panel] folder ➞ [Scanners and Cameras]. (Windows 98/Me/2000: Double-click [Scanners and Cameras].) Scanning Problems 4-7

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Scanning Problems
4-7
Troubleshooting
4
1.
Open the following file in Notepad or another text editor application.
Windows 98/Me:
windows\system\CNCMFP10.ini
Windows 2000:
winnt\system32\CNCMFP10.ini
Windows XP:
windows\system32\CNCMFP10.ini
2.
Below the last line, add the following two lines, then save the file. Take care
not to modify any other parts.
Scan]
ReadSize=16
A
If you connect the machine to a USB 2.0-equipped computer, you may not be
able to scan. If your PC is equipped with two or more USB ports, try connecting
the machine to another USB ports. If the problem persists, follow the procedure
below to modify the INI file. It is recommended to make a backup copy of the file
before making any changes to it.
1.
Open the following file in Notepad or another text editor application.
Windows 98/Me:
windows\system\CNCMFP10.ini
Windows 2000:
winnt\system32\CNCMFP10.ini
Windows XP:
windows\system32\CNCMFP10.ini
2.
In the [ScanSize] section, change "Read512Bytes=0" to "Read512Bytes=1,"
then save the file. Take care not to modify any other parts.
Q
After installing the software, did you install a TWAIN-compatible application?
A
The TWAIN system file is replaced with something inappropriate and you will be
unable to scan images. If this happens, remove the software (see "Uninstalling
and Reinstalling the Software," on p. 1-10), then reinstall it (see "Installing
Software on Your Computer," on p. 1-4.)
Q
Is the machine recognized in [Scanners and Cameras] of the [Control Panel]
folder?
A
Follow this procedure below to check if the corresponding scanner driver name
or icon is present in [Scanners and Cameras] of the [Control Panel] folder:
1.
Click [start] on the Windows task bar
➞
[Control Panel]. (Windows 98/Me/
2000: Click [Start] on the Windows task bar
➞
select [Settings]
➞
[Control
Panel].)
2.
Click [Printers and Other Hardware] in the [Control Panel] folder
➞
[Scanners and Cameras]. (Windows 98/Me/2000: Double-click [Scanners
and Cameras].)