Canon MF3110 MF3110 Software Guide - Page 147

Canon MF3110 - ImageCLASS Laser Multifunction Manual

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Page 147 highlights

Troubleshooting You installed the applications on the MF3110 Setup CD-ROM but they were not registered in the MF Toolbox. Q Have you installed the applications with the MF Toolbox open? A If you install the applications with the MF Toolbox open, the applications will not be registered in the MF Toolbox. Click [Defaults] to register them. (See "Scanning with the MF Toolbox," on p. 3-6.) When you click a button on the MF Toolbox, another application opens. Q Is the application selected correctly for that button? A Click a button on the MF Toolbox and select the application you want to open for that button. Repeat for the other buttons. (See "MF Toolbox Settings," on p. 3-9.) 4 Changed settings in a dialog box are not activated (Windows Me/2000). Q Did you restart your computer after changing the settings? A In Windows Me/2000, if you open [Scanners and Cameras] in the [Control Panel] folder and change the settings in the [Events] tab, the settings will not be activated unless you restart your computer. Once you have changed your settings, restart your computer. Scanned images look dirty. Q Is the platen glass or the platen glass cover clean? A Clean the platen glass or the platen glass cover. Q Is the image size too small? A Some applications do not display an image properly at small sizes. Try displaying the image at 100% magnification. Q Does the monitor display color set at below 16 bits? A In [Display Properties], set the display colors to 16-bit color, 24-bit color or higher. White lines appear on one edge of the image you scan. Q Is the document placed on the platen glass correctly? A Place the document approximately 1/8" (3 mm) from the left edge of the platen glass. Scanning Problems 4-9

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Scanning Problems
4-9
Troubleshooting
4
You installed the applications on the MF3110 Setup CD-ROM but they were not registered in
the MF Toolbox.
Q
Have you installed the applications with the MF Toolbox open?
A
If you install the applications with the MF Toolbox open, the applications will not
be registered in the MF Toolbox. Click [Defaults] to register them. (See
"Scanning with the MF Toolbox," on p. 3-6.)
When you click a button on the MF Toolbox, another application opens.
Q
Is the application selected correctly for that button?
A
Click a button on the MF Toolbox and select the application you want to open for
that button. Repeat for the other buttons. (See "MF Toolbox Settings," on p. 3-9.)
Changed settings in a dialog box are not activated (Windows Me/2000).
Q
Did you restart your computer after changing the settings?
A
In Windows Me/2000, if you open [Scanners and Cameras] in the [Control
Panel] folder and change the settings in the [Events] tab, the settings will not be
activated unless you restart your computer. Once you have changed your
settings, restart your computer.
Scanned images look dirty.
Q
Is the platen glass or the platen glass cover clean?
A
Clean the platen glass or the platen glass cover.
Q
Is the image size too small?
A
Some applications do not display an image properly at small sizes. Try
displaying the image at 100% magnification.
Q
Does the monitor display color set at below 16 bits?
A
In [Display Properties], set the display colors to 16-bit color, 24-bit color or
higher.
White lines appear on one edge of the image you scan.
Q
Is the document placed on the platen glass correctly?
A
Place the document approximately
1
/
8
" (3 mm) from the left edge of the platen
glass.