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Canon MF4350D imageCLASS MF4370dn/MF4350d Basic Operation Guide - Page 209

Lift the scanning platform until it is, locked A, and open the printer cover B. - printer troubleshooting

UPC - 013803092097

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Clearing Jams 4 Lift the scanning platform until it is locked (A), and open the printer cover (B). 5 Remove the toner cartridge from the machine. - Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into contact with the parts inside of the machine. - To avoid exposing the toner cartridge to light, place it in its protective bag or wrap it in a thick cloth. - Do not open the drum protective shutter on the toner cartridge. Print quality may deteriorate if the drum surface is exposed to light or is damaged. - Do not touch the fixing assembly (A) as it becomes very hot during use. - Do not touch the transfer roller (B) as this can damage the machine. Troubleshooting 11-10

Section	Page
Manuals for the Machine	2
Preface	9
Available Features	9
How to Use This Guide	10
Symbols Used in This Manual	10
Keys and Buttons Used in This Manual	10
Illustrations Used in This Manual	11
Safety Precautions	12
Important Safety Instructions	12
Handling and Maintenance	12
Location	13
Power Supply	14
Telephone Equipment	15
Customer Support (U.S.A.)	15
Customer Support (Canada)	15
Legal Notices	16
IPv6 Ready Logo	16
Trademarks	16
Copyright	17
Third Party Software	18
The Software Subjected to the Other Conditions	19
Disclaimers	19
For CA, USA only	19
Legal Limitations on the Usage of Your Product and the Use of Images	19
FCC (Federal Communications Commission)	20
Users in the U.S.A.	21
Users in Canada	23
Utilisation au Canada	25
Laser Safety	27
CDRH Regulations	27
1 Before Using the Machine	28
Machine Components	29
External View (Front)	29
External View (Back)	31
Operation Panel	33
Main Operation Panel	33
Fax Operation Panel	35
Display (Standby Mode)	36
Copy Mode	36
Fax Mode	36
Scan Mode	36
Toner Cartridge	37
Maintaining the Toner Cartridge	38
Be Careful of Counterfeit Toner Cartridges	38
Checking the Toner Level	38
Entering Characters	40
Telephone Line Settings	41
Timer Settings	42
Setting the Sleep Mode	42
Setting the Daylight Saving Time	43
2 Documents and Print Media	46
Documents Requirements	47
Scanning Area	48
Placing Documents	49
On the Platen Glass	49
In the ADF	50
Paper Requirements	51
Printable Area	52
Loading Paper	53
In the Paper Cassette	53
In the Multi-Purpose Tray	56
Setting Paper Size and Type	59
For the Paper Cassette	59
For the Multi-Purpose Tray	60
3 Registering Destinations in the Address Book	62
About the Address Book	63
Storing/Editing One-Touch Keys	64
Registering One-Touch Keys	64
Editing One-Touch Keys	64
Erasing One-Touch Keys	65
Storing/Editing Coded Dial Codes	67
Registering Coded Dial Codes	67
Editing Coded Dial Codes	67
Erasing Coded Dial Codes	68
Storing/Editing Recipients for Group Dialing	70
Registering Group Addresses	70
Adding New Destination to Group	71
Deleting Destination from Group	71
Changing Group Name	72
Deleting Group Addresses	72
4 Copying	74
Overview of Copy Functions	75
Basic Copying Method	77
Canceling Copy Jobs	78
Selecting Image Quality	79
Adjusting Density	81
Adjusting Automatically	81
Adjusting Manually	82
Enlarge/Reduce Images	83
Preset Zoom	83
Custom Copy Ratio	84
Collating Copies	86
Multiple Documents onto One Sheet (2 on 1)	88
2 on 1 Combination	88
Copying ID Card	89
2-Sided Copying	91
1 to 2-Sided Copying	92
Selecting Paper Size Group	93
Changing Standard Mode	94
Printing a Sample Page	95
Viewing Copy Settings	96
5 Fax	98
Overview of Fax Functions	99
Introduction to Using Fax Functions	101
Methods for Receiving Faxes	101
Selecting the Receive Mode	107
Setting the Current Date and Time	108
Setting the Type of Telephone Line	108
Registering the Machine’s Name	109
Registering Your Machine’s Fax Number	109
Sending Fax Documents	110
Basic Methods for Sending Faxes	110
Calling the Recipient before Sending Fax Documents (Manual Sending)	110
Switching Temporarily to Tone Dialing	111
Dialing an Overseas Number (With Pauses)	112
Basic Methods for Sending PC Faxes	113
Canceling Sending Fax Documents	114
Specifying Destinations	115
Specifying a New Fax Number	115
Using the One-Touch Keys	116
Using Coded Dial Codes	116
Using the Group Addresses	117
Using the Address Book Key	117
Sending Documents to More Than One Location (Broadcasting)	118
Adjusting Density	120
Selecting Image Quality	121
Redialing When the Line Is Busy	122
Redialing Manually	122
Redialing Automatically	122
Checking the Dial Line before Sending	124
Changing Standard Mode	125
Send Start Speed	126
Printing Received Documents on Both Sides of Paper	127
Reducing a Received Document	128
Printing Footer Information on a Received Document	129
Specifying the Way of Printing When Toner Runs Out	130
Setting the Incoming Ring	131
Receiving Documents Manually with an External Telephone (Remote RX)	132
Activating the Remote Reception	132
Receiving Documents with the Remote Reception	133
Selecting the Receive Mode for Printing	134
Rejecting Incoming Faxes from the Unidentified Senders	135
Receive Start Speed	136
Receiving Documents in Memory without Printing Out (Memory Lock Reception)	137
Printing All Documents Stored in the Memory Lock Reception Mode	139
Forwarding Received Fax Documents in Memory	140
Checking/Changing the Status of Fax Documents in Memory	141
Checking/Deleting Fax Transmission Documents	141
Checking/Deleting Fax Reception Documents	142
Checking the Fax Log	142
6 Printing	144
Overview of the Print Functions	145
Introduction to Using Print Functions	147
Printing Documents from a Computer	148
Scaling Documents	150
Printing Multiple Pages on One Sheet	152
2-Sided Printing	153
Checking and Canceling Print Jobs	154
7 Scanning	156
Overview of Scanner Functions	157
Introduction to Using Scanner Functions	158
For Scanning Documents to a Computer Connected with USB Cable	158
For Scanning Documents from a Networked Computer (MF4370dn Only)	158
Basic Scanning Operations	159
Scanning Documents to a Computer Connected with USB Cable	159
Scanning Documents from a Networked Computer (MF4370dn Only)	159
Canceling Scan Jobs to a Computer Connected with USB Cable	160
8 Network (MF4370dn Only)	162
Flowchart for Setting Up Network	163
What is the Network?	164
Overview of Network Functions	165
9 Settings from a PC (MF4370dn Only)	166
Overview of Remote UI	167
Starting the Remote UI	169
10 Maintenance	172
Cleaning the Machine	173
Exterior	173
Interior	173
Fuser Roller	176
Scanning Area	177
Replacing the Toner Cartridge	180
When a Message Appears	180
Redistributing Toner	181
Replacing the Toner Cartridge with a New One	183
Recycling Used Cartridges	187
The Clean Earth Campaign	187
U.S.A. PROGRAM	188
CANADA PROGRAM-CANADA PROGRAMME	191
Transporting the Machine	193
For MF4370dn	193
For MF4350d	196
11 Troubleshooting	200
Clearing Jams	201
Document Jams	201
Paper Jams	203
Error Messages	213
Error Codes	216
If <LOAD CORRECT PAPER> is displayed	217
Reloading the Paper	217
Changing the Paper Size Setting	217
If a Power Failure Occurs	218
If You Cannot Solve a Problem	219
Customer Support (U.S.A.)	219
Customer Support (Canada)	219
12 Machine Settings	220
Machine Settings	221
Printing USER’S DATA LIST	221
Accessing the Setting Menu	221
Setting Menu	223
VOLUME CONTROL SETTINGS	223
BROADCAST	223
COMMON SETTINGS	223
COPY SETTINGS	224
FAX SETTINGS	225
ADDRESS BOOK SETTINGS	226
PRINTER SETTINGS	226
TIMER SETTINGS	227
ADJUST./CLEANING	228
REPORT SETTINGS	228
SYSTEM SETTINGS	229
13 Appendix	238
Specifications	239
General	239
Copier	240
Printer	240
Scanner (Scanning via USB)	240
Scanner (Scanning via Network)	240
Facsimile	241
Telephone	241