Canon PowerShot A400 PowerShot A400 Camera User Guide - Page 117

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Troubleshooting Problem Cause Solution The camera will not The SD card is full. shoot. z Insert a new SD card. z Download images to your computer, then erase them from the card to free up more space. The SD card is not formatted correctly. z Format the SD card. (p. 19). z The card may be defective (its logical may be corrupted). Contact Canon Customer Help Desk. The SD card is write-protected. z Slide the write protect tab of the SD card upward (p. 15). Cannot play back You attempted to play back images z Computer images that cannot be played back shot with another camera or will playback if they are added to the camera images edited with a computer. using the bundled software program ZoomBrowser EX or ImageBrowser. See the ZoomBrowser EX/ImageBrowser User Guide (PDF). File name was changed with a computer or file location was changed. z Set the file name or location to the file format/ structure of the camera (See About File and Folder Numbers (p. 105)). Lens will not retract SD card slot/battery cover was opened with power on. z First close the SD card slot/battery cover and then turn the power off. SD card slot/battery cover was z First close the SD card slot/battery cover and opened while recording to the SD then turn the power off. card (warning signal sounds). 115

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115
Troubleshooting
The camera will not
shoot.
The SD card is full.
Insert a new SD card.
Download images to your computer, then erase
them from the card to free up more space.
The SD card is not formatted
correctly.
Format the SD card. (p. 19).
The card may be defective (its logical may be
corrupted). Contact Canon Customer Help Desk.
The SD card is write-protected.
Slide the write protect tab of the SD card
upward (p. 15).
Cannot play back
You attempted to play back images
shot with another camera or
images edited with a computer.
Computer images that cannot be played back
will playback if they are added to the camera
using the bundled software program
ZoomBrowser EX or ImageBrowser. See the
ZoomBrowser EX/ImageBrowser User Guide
(PDF).
File name was changed with a
computer or file location was
changed.
Set the file name or location to the file format/
structure of the camera (See
About File and
Folder Numbers
(p. 105)).
Lens will not retract
SD card slot/battery cover was
opened with power on.
First close the SD card slot/battery cover and
then turn the power off.
SD card slot/battery cover was
opened while recording to the SD
card (warning signal sounds).
First close the SD card slot/battery cover and
then turn the power off.
Problem
Cause
Solution