Canon PowerShot N Black Camera User Guide - Page 123

Disconnected/Receiving failed/Sending failed

Page 123 highlights

A camera error was detected (error number) • If this error message is displayed immediately after a shot, the image may not have been saved. Switch to Playback mode to check for the image. • Frequent display of this error message may indicate camera damage. In this case, write down the error number (Exx) and contact a Canon Customer Support Help Desk. File Error • Correct printing (=115) may not be possible for photos from other cameras or images that have been altered using computer software, even if the camera is connected to the printer. Print error • Restart the printer and complete the setting on the camera again. Ink absorber full • Contact a Canon Customer Support Help Desk to request assistance with ink absorber replacement. Wi-Fi Connection failed • No access points were recognized. Check the access point settings (=94). • A device could not be found. Turn the camera off and on again, and retry the connection. • Check the device you want to connect to and make sure it is ready for connection. Cannot determine access point • The WPS buttons on numerous access points were pressed simultaneously. Try reconnecting again. No access points found • Check to make sure that the access point is turned on. • When connecting to an access point manually, make sure that you entered the correct SSID. Incorrect Wi-Fi encryption key/Incorrect Wi-Fi security settings • Check the access point security settings (=93). IP address conflict • Reset the IP address so that it does not conflict with another. Disconnected/Receiving failed/Sending failed • You may be in an environment where Wi-Fi signals are obstructed. • Avoid using the camera's Wi-Fi function around microwave ovens, Bluetooth devices, and other devices that operate on the 2.4 GHz band. • Bring the camera closer to the other device you are trying to connect to (such as the access point), and make sure there are no objects between the devices. • Check the connected device to make sure it is not experiencing errors. Sending failed Memory card error • If the same error message is displayed even when you have inserted a formatted memory card facing the correct way, contact a Canon Customer Support Help Desk. Receiving failed Insufficient space on card • There is not enough free space on the memory card to receive images. Erase images to create space on the memory card, or insert a memory card with sufficient space. Receiving failed Naming error! • When the highest folder number (999), and the highest image number (9999) have been reached on the receiving camera, images cannot be received. Insufficient space on server • Delete unnecessary images uploaded to CANON iMAGE GATEWAY to create space. • Save the images sent via a server (=101) on your computer. SSL certificate not valid Connect to a computer, use the supplied software to reset • Check to make sure the date/time settings on the camera are correct. After confirming that the settings are correct, follow the on-screen instructions and reset the settings. Check network settings • Check to make sure your computer can connect to the Internet with the current network settings. Cover Preliminary Notes and Legal Information Contents: Basic Operations Basic Guide Advanced Guide 1 Camera Basics 2 Creative Shot Mode 3 Auto Mode/ Hybrid Auto Mode 4 Other Shooting Modes 5 P Mode 6 Playback Mode 7 Wi-Fi Functions 8 Setting Menu 9 Accessories 10 Appendix Index 123

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9
Cover
Preliminary Notes and
Legal Information
Contents: Basic
Operations
Camera Basics
Creative Shot
Mode
Auto Mode/
Hybrid Auto Mode
Other Shooting
Modes
Playback Mode
Wi-Fi Functions
Setting Menu
Accessories
Index
Basic Guide
P Mode
10
Appendix
Advanced Guide
A camera error was detected (
error number
)
If this error message is displayed immediately after a shot, the image may not have
been saved. Switch to Playback mode to check for the image.
Frequent display of this error message may indicate camera damage. In this case,
write down the error number (
Exx
) and contact a Canon Customer Support Help
Desk.
File Error
Correct printing (
=
115) may not be possible for photos from other cameras or
images that have been altered using computer software, even if the camera is
connected to the printer.
Print error
Restart the printer and complete the setting on the camera again.
Ink absorber full
Contact a Canon Customer Support Help Desk to request assistance with ink
absorber replacement.
Wi-Fi
Connection failed
No access points were recognized. Check the access point settings (
=
94).
A device could not be found. Turn the camera off and on again, and retry the
connection.
Check the device you want to connect to and make sure it is ready for connection.
Cannot determine access point
The WPS buttons on numerous access points were pressed simultaneously. Try
reconnecting again.
No access points found
Check to make sure that the access point is turned on.
When connecting to an access point manually, make sure that you entered the
correct SSID.
Incorrect Wi-Fi encryption key/Incorrect Wi-Fi security settings
Check the access point security settings (
=
93).
IP address conflict
Reset the IP address so that it does not conflict with another.
Disconnected/Receiving failed/Sending failed
You may be in an environment where Wi-Fi signals are obstructed.
Avoid using the camera’s Wi-Fi function around microwave ovens, Bluetooth devices,
and other devices that operate on the 2.4 GHz band.
Bring the camera closer to the other device you are trying to connect to (such as the
access point), and make sure there are no objects between the devices.
Check the connected device to make sure it is not experiencing errors.
Sending failed
Memory card error
If the same error message is displayed even when you have inserted a formatted
memory card facing the correct way, contact a Canon Customer Support Help Desk.
Receiving failed
Insufficient space on card
There is not enough free space on the memory card to receive images. Erase images
to create space on the memory card, or insert a memory card with sufficient space.
Receiving failed
Naming error!
When the highest folder number (999), and the highest image number (9999) have
been reached on the receiving camera, images cannot be received.
Insufficient space on server
Delete unnecessary images uploaded to CANON iMAGE GATEWAY to create space.
Save the images sent via a server (
=
101) on your computer.
SSL certificate not valid
Connect to a computer, use the supplied software to reset
Check to make sure the date/time settings on the camera are correct. After confirming
that the settings are correct, follow the on-screen instructions and reset the settings.
Check network settings
Check to make sure your computer can connect to the Internet with the current
network settings.