| Section |
Page |
| Top |
1 |
| Contents |
3 |
| Introduction |
15 |
| How to use this manual |
15 |
| About This User Manual |
15 |
| Searching Topics |
17 |
| HTML Version of the Manual for Printing |
19 |
| Printer Parts |
27 |
| Printer parts |
27 |
| Front |
27 |
| Back |
28 |
| Top Cover (Inside) |
29 |
| Carriage |
30 |
| Ink Tank Cover (Inside) |
31 |
| Control Panel |
32 |
| Control Panel |
34 |
| Control Panel |
34 |
| Turning the Printer On and Off |
36 |
| Printer Modes |
38 |
| Switching Modes |
43 |
| Printer Menu Operations |
45 |
| Main Menu Operations |
47 |
| Menu Structure |
51 |
| Main Menu Settings |
64 |
| Main Menu Settings (During Printing) |
76 |
| Submenu Display |
79 |
| Status Print |
81 |
| Optional accessories |
87 |
| Roll Holder Set |
87 |
| IEEE 1394 (FireWire) Expansion Board |
87 |
| Printer Specifications |
88 |
| Specifications |
88 |
| Basic Environmental Performance |
92 |
| Print Area |
93 |
| Basic Printing Workflow |
94 |
| Printing procedure |
94 |
| Printing Options Using Rolls and Sheets |
94 |
| Loading and Printing on Rolls |
96 |
| Loading and Printing on Sheets |
100 |
| Printing from Windows |
103 |
| Printing from Mac OS X |
104 |
| Canceling print jobs |
106 |
| Canceling Print Jobs from the Control Panel |
106 |
| Canceling Print Jobs from Windows |
107 |
| Canceling Print Jobs from Mac OS X |
108 |
| Handling Paper |
110 |
| Paper |
110 |
| Types of Paper |
110 |
| Paper Sizes |
115 |
| Handling rolls |
118 |
| Selecting the Paper Source |
118 |
| Selecting the Paper Type (Roll) |
119 |
| Specifying the Paper Length (Roll) |
120 |
| Loading Rolls on the Roll Holder |
121 |
| Loading Rolls in the Roll Holder Slot |
123 |
| Loading the Roll in the Printer |
124 |
| Removing the Roll from the Printer |
127 |
| Removing Rolls From the Roll Holder Slot |
128 |
| Removing a Roll from the Roll Holder |
128 |
| Clearing Jammed Roll Paper |
129 |
| Feeding Roll Paper Manually |
132 |
| Detection of the Remaining Roll Paper |
133 |
| Specifying the Ink Drying Time for Rolls |
134 |
| Specifying the Cutting Method for Rolls |
136 |
| Cutting the Leading Edge of Roll Paper Automatically |
140 |
| Reducing Dust from Cutting Rolls |
141 |
| Roll Holder Set |
142 |
| Attaching Accessories to the Roll Holder |
143 |
| Handling sheets |
145 |
| Selecting the Paper Source |
145 |
| Selecting the Paper Type (Sheet) |
146 |
| Loading the Sheet in the Printer |
147 |
| Manually Loading Paper to the Position for Printing |
150 |
| Removing the Sheet |
151 |
| Clearing a Jammed Sheet |
152 |
| Output Stacker |
154 |
| Using the Output Stacker |
154 |
| Working With Various Print Jobs |
156 |
| Printing Photos and Images |
156 |
| Printing Photos and Images (Windows) |
156 |
| Printing Photos and Images (Windows, Mac OS X) |
158 |
| Printing Photos and Images (Windows) |
160 |
| Printing Photos and Images (Mac OS X) |
162 |
| Printing CAD Drawings |
165 |
| Printing CAD Drawings |
165 |
| Printing Line Drawings and Text (Windows) |
166 |
| Printing Line Drawings and Text (Windows, Mac OS X) |
167 |
| Printing Line Drawings and Text (Windows) |
168 |
| Printing Line Drawings and Text (Mac OS X) |
170 |
| Specifying Colors and Printing CAD Drawings |
173 |
| Specifying Colors and Printing CAD Drawings (Windows) |
174 |
| HP-GL/2 Printing |
176 |
| Printing Office Documents |
177 |
| Printing Office Documents |
177 |
| Printing Office Documents (Windows) |
178 |
| Printing Office Documents (Mac OS X) |
180 |
| Using the Printer With a Color imageRUNNER |
182 |
| Printing Enlargements of Scanned Originals from a Color imageRUNNER |
182 |
| Printing Enlargements of Scanned Originals from a Color imageRUNNER (Windows) |
182 |
| Printing Enlargements of Scanned Originals from a Color imageRUNNER (Mac OS X) |
184 |
| Enhanced Printing Options |
186 |
| Adjusting Images |
186 |
| Adjusting the Color in the Printer Driver |
186 |
| Fine-Tuning Colors of Photos and Images (Windows) |
188 |
| Fine-Tuning Colors of Photos and Images (Mac OS X) |
191 |
| Giving Priority to Particular Graphic Elements and Colors for Printing |
194 |
| Choosing the Document Type and Printing Conditions (Windows) |
197 |
| Choosing the Document Type and Printing Conditions (Mac OS X) |
199 |
| Choosing Paper for Printing |
202 |
| Choosing a Paper for Printing |
202 |
| Selecting the Paper Type (Roll) |
203 |
| Selecting the Paper Type (Sheet) |
204 |
| Specifying Paper in the Printer Driver |
205 |
| Specifying Paper in the Printer Driver (Windows) |
206 |
| Specifying Paper in the Printer Driver (Mac OS X) |
208 |
| Printing enlargements or reductions |
210 |
| Resizing Originals to Match the Paper Size |
210 |
| Resizing Originals to Match the Paper Size (Windows) |
211 |
| Resizing Originals to Match the Paper Size (Mac OS X) |
213 |
| Resizing Originals to Fit the Roll Width |
216 |
| Resizing Originals to Fit the Roll Width (Windows) |
217 |
| Resizing Originals to Fit the Roll Width (Mac OS X) |
219 |
| Resizing Originals by Entering a Scaling Value |
222 |
| Resizing Originals by Entering a Scaling Value (Windows) |
223 |
| Resizing Originals by Entering a Scaling Value (Mac OS X) |
225 |
| Printing Enlargements of Scanned Originals from a Color imageRUNNER |
228 |
| Printing Enlargements of Scanned Originals from a Color imageRUNNER (Windows) |
228 |
| Printing Enlargements of Scanned Originals from a Color imageRUNNER (Mac OS X) |
230 |
| Printing at full size |
232 |
| Printing on Oversized Paper |
232 |
| Printing at Full Size (Windows) |
234 |
| Printing at Full Size (Mac OS X) |
236 |
| Borderless Printing at Actual Size |
239 |
| Borderless Printing at Actual Size (Windows) |
241 |
| Borderless Printing at Actual Size (Mac OS X) |
243 |
| Borderless Printing |
246 |
| Borderless Printing on Paper of Equivalent Size |
246 |
| Borderless Printing by Resizing Originals to Match the Paper Size (Windows) |
248 |
| Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X) |
250 |
| Borderless Printing by Resizing Originals to Fit the Roll Width |
253 |
| Borderless Printing by Resizing Originals to Fit the Roll Width (Windows) |
255 |
| Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X) |
257 |
| Borderless Printing at Actual Size |
260 |
| Borderless Printing at Actual Size (Windows) |
262 |
| Borderless Printing at Actual Size (Mac OS X) |
264 |
| Printing banners or at other non-standard sizes |
267 |
| Printing Vertical or Horizontal Banners (Large-Format Printing) |
267 |
| Printing Vertical or Horizontal Banners (Large-Format Printing; Windows) |
268 |
| Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X) |
272 |
| Printing on Non-Standard Paper Sizes |
275 |
| Printing on Non-Standard Paper Sizes (Windows) |
276 |
| Printing on Non-Standard Paper Sizes (Mac OS X) |
280 |
| Tiling and multiple pages per sheet |
282 |
| Printing Multiple Originals Next to Each Other |
282 |
| Printing Multiple Originals Next to Each Other (Windows) |
284 |
| Printing Multiple Originals Next to Each Other (Mac OS X) |
286 |
| Printing Multiple Pages Continuously |
288 |
| Printing Multiple Pages Continuously (Windows) |
289 |
| Printing Multiple Pages Continuously (Mac OS X) |
291 |
| Printing Multiple Pages Per Sheet |
293 |
| Printing Multiple Pages Per Sheet (Windows) |
294 |
| Printing Multiple Pages Per Sheet (Mac OS X) |
296 |
| Printing Posters in Sections |
299 |
| Printing Large Posters (Windows) |
300 |
| Centering originals |
302 |
| Printing Originals Centered on Rolls |
302 |
| Printing Originals Centered on Rolls (Windows) |
303 |
| Printing Originals Centered on Rolls (Mac OS X) |
305 |
| Printing Originals Centered on Sheets |
308 |
| Printing Originals Centered on Sheets (Windows) |
309 |
| Printing Originals Centered on Sheets (Mac OS X) |
311 |
| Conserving roll paper |
313 |
| Conserving Roll Paper by Rotating Originals 90 Degrees |
313 |
| Conserving Roll Paper by Rotating Originals 90 Degrees (Windows) |
314 |
| Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X) |
316 |
| Conserving Roll Paper by Printing Originals Without Top and Bottom Margins |
319 |
| Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows) |
320 |
| Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X) |
322 |
| Checking Images Before Printing |
325 |
| Checking the Layout in a Preview Before Printing |
325 |
| Checking the Layout in a Preview Before Printing (Windows) |
327 |
| Checking the Layout Before Printing (Mac OS X) |
329 |
| Other useful settings |
330 |
| Printing With Watermarks |
330 |
| Printing with Watermarks-COPY, FILE COPY, and so on (Windows) |
331 |
| Making the Original Orientation Match the Paper Orientation |
333 |
| Making the Original Orientation Match the Paper Orientation (Windows) |
334 |
| Making the Original Orientation Match the Paper Orientation (Mac OS X) |
336 |
| Using Favorites |
339 |
| Using Favorites (Windows) |
340 |
| Using Favorites (Mac OS X) |
342 |
| Cutting Roll Paper After Printing |
343 |
| Cutting Roll Paper After Printing (Windows) |
344 |
| Cutting Roll Paper After Printing (Mac OS X) |
345 |
| Windows Software |
347 |
| Printer Driver |
347 |
| Printer Driver Settings (Windows) |
347 |
| Specifying Paper in the Printer Driver (Windows) |
349 |
| Confirming Print Settings (Windows) |
351 |
| Checking the Layout in a Preview Before Printing (Windows) |
353 |
| Using Favorites (Windows) |
355 |
| Accessing the Printer Driver Dialog Box from Applications (Windows) |
357 |
| Accessing the Printer Driver Dialog Box from the Operating System Menu (Windows) |
359 |
| Main Sheet (Windows) |
361 |
| Paper Information on Printer Dialog Box (Windows) |
364 |
| Media Detailed Settings Dialog Box (Windows) |
365 |
| View Settings Dialog Box for the Printing Application (Windows) |
366 |
| Color Adjustment Sheet: Color (Windows) |
367 |
| Matching Sheet (Windows) |
369 |
| Color Adjustment Sheet: Monochrome (Windows) |
371 |
| Page Setup Sheet (Windows) |
373 |
| Paper Size Options Dialog Box (Windows) |
375 |
| Layout Sheet (Windows) |
376 |
| Page Options Dialog Box (Windows) |
378 |
| Special Settings Dialog Box (Windows) |
379 |
| Favorites Sheet (Windows) |
380 |
| Utility Sheet (Windows) |
382 |
| Support Sheet (Windows) |
383 |
| Device Settings Sheet (Windows) |
384 |
| Settings Summaries Dialog Box (Windows) |
385 |
| Status Monitor |
386 |
| imagePROGRAF Status Monitor (Windows) |
386 |
| Digital Photo Front-Access |
387 |
| Digital Photo Front-Access |
387 |
| PosterArtist |
388 |
| Using PosterArtist to Compose Originals |
388 |
| Using PosterArtist to Compose Originals (Windows) |
389 |
| Device Setup Utility |
391 |
| imagePROGRAF Device Setup Utility |
391 |
| Installing imagePROGRAF Device Setup Utility |
391 |
| Configuring the IP Address Using imagePROGRAF Device Setup Utility |
392 |
| Mac OS X Software |
393 |
| Printer Driver |
393 |
| Printer Driver Settings (Mac OS X) |
393 |
| Specifying Paper in the Printer Driver (Mac OS X) |
394 |
| Confirming Print Settings (Mac OS X) |
396 |
| Checking the Layout Before Printing (Mac OS X) |
398 |
| Using Favorites (Mac OS X) |
399 |
| Accessing the Printer Driver Dialog Box from Applications (Mac OS X) |
400 |
| Main Pane (Mac OS X) |
401 |
| Paper Information on Printer Dialog Box (Mac OS X) |
403 |
| Media Detailed Settings Dialog Box (Mac OS X) |
404 |
| View Settings Dialog Box for the Printing Application (Mac OS X) |
405 |
| Color Settings Pane: Color (Mac OS X) |
406 |
| Color Settings Pane: Monochrome (Mac OS X) |
408 |
| Page Setup Pane (Mac OS X) |
409 |
| Utility Pane (Mac OS X) |
411 |
| Additional Settings Pane (Mac OS X) |
412 |
| Support Pane (Mac OS X) |
413 |
| Printmonitor |
414 |
| imagePROGRAF Printmonitor (Macintosh) |
414 |
| Network Setting |
415 |
| Network Setting |
415 |
| Network Environment |
415 |
| Configuring the IP Address on the Printer |
417 |
| Configuring the IP Address Using imagePROGRAF Device Setup Utility |
418 |
| Configuring the IP Address Using the Printer Control Panel |
419 |
| Configuring the IP Address Using ARP and PING Commands |
420 |
| Using RemoteUI |
421 |
| Configuring the Printer's TCP/IP Network Settings |
422 |
| Configuring the Printer's AppleTalk Network Settings |
424 |
| Configuring the Printer's NetWare Network Settings |
425 |
| Specifying Printer-Related Information |
427 |
| Configuring the Communication Mode Manually |
428 |
| Email Notification When Printing is Finished or Errors Occur |
429 |
| Initializing the Network Settings |
430 |
| Network Setting (Windows) |
431 |
| Configuring the Printer Driver Destination (Windows) |
431 |
| Sharing the Printer in Windows |
432 |
| Configuring the Printer's NetWare Network Settings |
434 |
| Specifying the Printer's Frame Type |
436 |
| Specifying NetWare Print Services |
438 |
| Specifying NetWare Protocols |
441 |
| Configuring NetWare Network Settings |
443 |
| Installing imagePROGRAF Device Setup Utility |
444 |
| Configuring the IP Address Using imagePROGRAF Device Setup Utility |
444 |
| Network Setting (Mac OS X) |
445 |
| Configuring the Printer Driver Destination (Macintosh) |
445 |
| Configuring the Printer's AppleTalk Network Settings |
446 |
| Configuring the Destination for AppleTalk Network (Macintosh) |
447 |
| Configuring the Destination for TCP/IP Network (Macintosh) |
450 |
| Configuring the Destination for Bonjour Network (Macintosh) |
452 |
| Hard Disk |
453 |
| Hard Disk |
453 |
| Printer Hard Disk Operations |
453 |
| Saved Print Jobs |
455 |
| Saving Print Jobs Sent from Sources Other than the Printer Driver |
458 |
| Saving Print Jobs |
459 |
| Do Not Save Print Jobs in the Common Box |
462 |
| Managing Queued Jobs (Deleting or Preempting Other Jobs) |
463 |
| Setting Passwords for Personal Boxes |
466 |
| Naming Personal Boxes |
470 |
| Displaying a List of Saved Jobs |
474 |
| Printing a List of Saved Jobs |
478 |
| Printing Saved Jobs |
479 |
| Moving saved jobs |
484 |
| Displaying Details of Saved Jobs |
489 |
| Renaming Saved Jobs |
493 |
| Deleting Saved Jobs |
498 |
| Checking the Free Hard Disk Space |
502 |
| Erasing Data on the Printer's Hard Disk |
504 |
| Adjustments for Better Print Quality |
505 |
| Adjusting the Printhead |
505 |
| Correcting Print Misalignment |
505 |
| Adjusting the Printhead Alignment Automatically |
505 |
| Adjusting the Printhead Alignment Manually |
507 |
| Adjusting the Printhead Orientation |
509 |
| Adjusting the Printhead Height |
511 |
| Adjusting the feed amount |
512 |
| Adjusting the Feed Amount Automatically |
512 |
| Adjusting the Feed Amount Manually |
515 |
| Adjusting the Measurement Scale for Better Accuracy |
518 |
| Adjusting the Vacuum Strength |
520 |
| Maintenance |
521 |
| Ink Tanks |
521 |
| Ink Tanks |
521 |
| Replacing Ink Tanks |
522 |
| Checking Ink Tank Levels |
527 |
| When to Replace Ink Tanks |
528 |
| Printheads |
529 |
| Printhead |
529 |
| Checking the Print Quality |
529 |
| Improving the Print Quality |
529 |
| Checking for Nozzle Clogging |
530 |
| Cleaning the Printhead |
531 |
| Replacing the Printhead |
532 |
| Cutter Unit |
539 |
| Cutter Unit |
539 |
| Replacing the Cutter Unit |
540 |
| Maintenance Cartridge |
542 |
| Maintenance Cartridge |
542 |
| Replacing the Maintenance Cartridge |
542 |
| Checking the Remaining Maintenance Cartridge Capacity |
549 |
| When to Replace the Maintenance Cartridge |
550 |
| Cleaning the Printer |
551 |
| Cleaning the Printer Exterior |
551 |
| Cleaning Inside the Top Cover |
552 |
| Cleaning the Paper Retainer |
554 |
| Cleaning the Printhead |
555 |
| Other Maintenance |
556 |
| Preparing to Transfer the Printer |
556 |
| Updating the Firmware |
560 |
| Troubleshooting |
561 |
| Frequently Asked Questions |
561 |
| Frequently Asked Questions |
561 |
| Problems Regarding Paper |
563 |
| Clearing Jammed Roll Paper |
563 |
| Clearing a Jammed Sheet |
566 |
| Roll paper cannot be inserted into the Paper Feed Slot |
568 |
| Cannot Load Sheets |
568 |
| Paper is not cut neatly |
568 |
| Paper cannot be cut |
568 |
| Printing does not start |
569 |
| The Data lamp on the Control Panel does not light up |
569 |
| The Printer Does Not Respond Even if Print Jobs are Sent |
569 |
| The Display Screen indicates the system is filling with ink |
569 |
| The printer stops during a print job |
570 |
| An error message is shown on the Display Screen |
570 |
| The printer ejects blank, unprinted paper |
570 |
| The printer stops when printing a HP-GL/2 job (the carriage stops moving) |
570 |
| Problems with the printing quality |
571 |
| Printing is faint |
571 |
| Paper rubs against the Printhead |
572 |
| The edges of the paper are dirty |
573 |
| The surface of the paper is dirty |
574 |
| The back side of the paper is dirty |
574 |
| Printed colors are inaccurate |
574 |
| Banding in different colors occurs |
575 |
| Colors in printed images are uneven |
576 |
| Image Edges are Blurred or White Banding Occurs |
576 |
| The contrast becomes uneven during printing |
576 |
| The length of printed images is inaccurate |
577 |
| Documents are printed crooked |
577 |
| Documents are printed in monochrome |
577 |
| Line thickness is not uniform (Windows) |
577 |
| Lines are misaligned |
577 |
| Thin lines are not printed after switching to Economy Printing mode |
578 |
| Problems with the printing quality caused by the type of paper |
578 |
| Cannot print over a network |
579 |
| Cannot connect the printer to the network |
579 |
| Cannot print over a TCP/IP network |
579 |
| Cannot print over a NetWare network |
580 |
| Cannot print over AppleTalk or Bonjour networks |
580 |
| Installation problems |
581 |
| The IEEE 1394 Driver Cannot Be Installed Correctly |
581 |
| Removing Installed Printer Drivers |
582 |
| HP-GL/2 problems |
583 |
| With HP-GL/2, printing is misaligned. |
583 |
| Lines or images are missing in the HP-GL/2 data that was printed. |
583 |
| Lines Are Printed Too Thick or Thin During HP-GL/2 Printing |
583 |
| HP-GL/2 jobs are printed in monochrome (or color). |
583 |
| Printed Colors in Line Drawings are Inaccurate During HP-GL/2 Printing |
583 |
| HP-GL/2 jobs are printed 6 mm larger than specified |
584 |
| HP-GL/2 jobs are printed at maximum size, even if a standard size is specified |
584 |
| HP-GL/2 printing takes a long time. |
584 |
| The printer stops when printing a HP-GL/2 job (the carriage stops moving) |
584 |
| Other problems |
585 |
| The printer does not go on |
585 |
| If the Printer Makes a Strange Sound |
585 |
| Messages advising to check the maintenance cartridge are not cleared |
585 |
| The printer consumes a lot of ink |
586 |
| Ink Level Detection |
586 |
| Error Message |
589 |
| Responding to Messages |
589 |
| Responding to Messages |
589 |
| Error Messages |
590 |
| Messages regarding paper |
592 |
| Paper Mismatch |
592 |
| Papr Type Mismatch |
592 |
| Papr Size Mismatch |
592 |
| Paper size not detected. |
593 |
| Insufficient paper for job |
593 |
| This paper cannot be used. |
593 |
| Roll printing is selected. |
594 |
| Roll printing is selected, but sheets are loaded. |
594 |
| The roll is empty. |
594 |
| No sheets. |
595 |
| Sheet printing is selected. |
595 |
| Regular printing is selected, but a roll is loaded. |
595 |
| Cannot feed paper. |
595 |
| Paper jam. |
596 |
| Paper loaded askew. |
596 |
| Cannot detect papr |
596 |
| Leading edge detection error. |
597 |
| Cannot feed paper. |
597 |
| Cannot cut this paper. |
597 |
| End of paper feed. |
597 |
| Rel lever is in wrong position. |
597 |
| Borderless printng not possible. |
598 |
| Messages regarding ink |
599 |
| Ink insufficient. |
599 |
| No ink left. |
599 |
| Remaining level of the ink cannot be correctly detected. |
600 |
| Ink Level: Check |
600 |
| No ink tank loaded. |
600 |
| Ink tank error. |
600 |
| Messages regarding printing or adjusment |
601 |
| Use another paper. |
601 |
| Cannot print as specified. |
601 |
| Cannot adjust band. |
601 |
| Cannot adjust printhead. |
601 |
| Messages regarding printheads |
602 |
| Cannot adjust printhead. |
602 |
| Cannot adjust band. |
602 |
| PHead needs cleaning. |
602 |
| Problem with Printhead |
602 |
| Printhead error |
603 |
| Execute printhead cleaning. |
603 |
| Messages regarding the maintenance cartridge |
604 |
| No maintenance cartridge. |
604 |
| Prepare for maint cart replacement. |
604 |
| No Maintenance Cartridge capacity. |
604 |
| Maintenance cartridge full. |
604 |
| Maintenance cartridge problem. |
604 |
| Messages regarding the hard disk |
605 |
| Hard disk error. |
605 |
| File read error. |
605 |
| Mail box full. |
605 |
| Mail box full. Now printing without saving data. |
605 |
| Mail box nearly full. |
605 |
| Mail box full. Delete unwanted data |
605 |
| Mail box full. Cannot save. |
606 |
| Messages regarding HP-GL/2 |
607 |
| This type of paper is not compatible with HP-GL/2. |
607 |
| GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904) |
607 |
| GL2: W0502 The parameter is out of range. |
607 |
| GL2: W0504 This command is not supported. |
607 |
| Other Messages |
608 |
| GARO Wxxxx (x represents a number) |
608 |
| ERROR Exxx-xxxx (x represents a letter or number) |
608 |
| Hardware error. xxxxxxxx-xxxx (x represents a letter or number) |
608 |
| Top cover is open. |
609 |
| Carriage Cover is open. |
609 |
| Prepare for parts replacement. |
609 |
| Parts replacement time has passed. |
609 |
| Unknown file. |
609 |
| Multi-sensor error |
609 |
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