Canon imageCLASS MF4690 imageCLASS MF4690 Basic Operation Guide - Page 238

Message, Description, Action, DATA ERROR, PRESS START KEY, DOCUMENT TOO LONG, FAILED TO WRITE

Page 238 highlights

Message DATA ERROR PRESS START KEY DOCUMENT TOO LONG FAILED TO WRITE FAILED TO WRITE CHECK MEDIA FEEDER PAPER JAM CHECK THE FEEDER Description Action The machine may have trouble. Press [Start] to restore all settings to the default. If the message persists, contact Canon Customer Care Center. The document fed from the ADF is longer than 24 7/8" (630 mm), or is not feeding correctly. - Scan the document on the platen glass. - Reduce the length of the document to within 24 7/8" (630 mm), then try again. Some kind of error occurred in the machine when you are scanning a document to a USB memory (e.g., the USB memory is disconnected from the machine.). Make sure that the USB memory is inserted correctly to the machine. Press [OK] and try again. - USB memory locked or with security function is connected to the USB memory port. - Release the lock on the USB memory or use a USB memory without security function. - The type of the USB memory connected to the USB memory port is not supported. - Use a USB memory with a file system FAT16 or FAT32. - The USB memory is full of data or the number of file limit has reached. - Get enough space in the USB memory or organize your destination folder from your computer. A document jam may have occurred in the ADF. Remove the jammed document. Troubleshooting 11-15

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11-15
Troubleshooting
Message
Description
Action
DATA ERROR
PRESS START KEY
The machine may have trouble.
Press [Start] to restore all
settings to the default. If the
message persists, contact
Canon Customer Care Center.
DOCUMENT TOO LONG
The document fed from the
ADF is longer than 24 7/8"
(630 mm), or is not feeding
correctly.
Scan the document on the
platen glass.
Reduce the length of the
document to within 24 7/8"
(630 mm), then try again.
FAILED TO WRITE
Some kind of error occurred
in the machine when you are
scanning a document to a USB
memory (e.g., the USB memory
is disconnected from the
machine.).
Make sure that the USB
memory is inserted correctly to
the machine.
Press [OK] and try again.
FAILED TO WRITE
CHECK MEDIA
USB memory locked or
with security function
is connected to the USB
memory port.
Release the lock on the
USB memory or use a USB
memory without security
function.
The type of the USB
memory connected to the
USB memory port is not
supported.
Use a USB memory with a
file system FAT16 or FAT32.
The USB memory is full of
data or the number of file
limit has reached.
Get enough space in the
USB memory or organize
your destination folder from
your computer.
FEEDER PAPER JAM
CHECK THE FEEDER
A document jam may have
occurred in the ADF.
Remove the jammed
document.