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Canon imageCLASS MF4690 imageCLASS MF4690 Basic Operation Guide - Page 245

Error Codes

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Error Codes An error code is a four-digit code shown on an ERROR TX REPORT or an ERROR RX REPORT when an error occurs. Troubleshooting For details on reports, see Chapter 11, "Appendix," in the Reference Guide. See the table below for individual error codes. Error Code #0001 #0003 Description A document may be jammed. - An attempt was made to send a document of 24 7/8" (630 mm) or longer from the ADF. - A document takes a long time to send because it contains too much data. - A document takes a long time to receive. Action Remove the jammed document. - Divide the document into smaller parts and send from the platen glass. - Reduce the scanning resolution before sending. - Contact the other party and ask them to reduce their scanning resolution or divide the document into smaller parts for sending. 11-22

Section	Page
Manuals for the Machine	2
What Can I Do with This Machine?	3
Copy Features	3
Sending/Receiving Features	5
Printer Feature	8
Scanner Feature	8
Remote UI Feature	9
System Manager Settings	9
Contents	10
Preface	18
Important Safety Instructions	18
Handling and Maintenance	18
Location	19
Power Supply	21
Customer Support (U.S.A.)	21
Customer Support (Canada)	22
How to Use This Guide	23
Symbols Used in This Manual	23
Legal Notices	24
Copyright	24
Disclaimers	24
For CA, USA only	24
Legal Limitations on the Usage of Your Product and the Use of Images	25
Trademarks	26
Users in the U.S.A.	27
Pre-Installation Requirements for Canon Facsimile Equipment	27
Connection of the Equipment	28
In Case of Equipment Malfunction	28
Rights of the Telephone Company	29
FCC Notice	29
Users in Canada	31
Pre-Installation Requirements for Canon Facsimile Equipment	31
Notice	32
Laser Safety	34
CDRH Regulations	34
1 Before Using the Machine	36
Machine Components	37
Operation Panel	40
Main Operation Panel	40
Send/Fax Operation Panel	42
LCD (Standby Mode)	43
Copy Mode	43
Scan Mode	43
Send/Fax Mode	43
Log In Mode	43
Department/User ID Management	44
Procedure before Using the Machine	44
Procedure after Using the Machine	45
Toner Cartridge	46
Maintaining the Toner Cartridge	47
Checking the toner level	49
Timer Settings	50
Setting the Sleep Mode	50
Setting Auto Clear Time	52
Setting Time Zone	54
Setting Daylight Saving Time	55
2 Document and Paper	60
Document Requirements	61
Scanning Area	63
Loading Documents	64
On the Platen Glass	64
In the ADF	66
Paper Requirements	68
Printable Area	70
Loading Paper	71
Into the Multi-Purpose Tray	71
Setting Paper Size and Type	74
3 Copying	78
Basic Copying Method	79
Scan Settings	81
Image Quality	81
Density	82
Zoom Ratio	84
Collate Copy	87
2 on 1 Combination	89
Two-Sided Copying	91
Printing a Sample Page	93
Canceling Copy Jobs	94
Checking and Deleting Jobs	96
Checking and Deleting Copy Jobs	96
4 Sending Documents	98
Basic Sending Method	99
Scan Settings	101
Image Quality (Fax)	101
Density	103
Send Settings (E-Mail/File Server)	104
Storing/Editing Address Book	108
Storing/Editing One-Touch Keys/Coded Dial Codes	109
Storing/Editing Group Addresses	126
Specifying Destinations	137
Using One-Touch Keys	137
Using Coded Dial Codes	139
Using Group Addresses	141
Using Address Book Key	143
Manual Sending (Fax)	147
Canceling TX Jobs	150
Checking and Deleting Jobs	152
Checking Transmission Results	152
Checking and Deleting Sending Documents Stored in Memory	153
5 Receiving Documents	154
Basic Receiving Method	155
Forwarding Received Documents	157
Forwarding Documents Received in Memory	157
Forwarding Documents with Forwarding Errors	159
Printing or Erasing Documents with Forwarding Errors	161
Canceling RX Jobs	163
Checking and Deleting Jobs	164
Checking Reception Results	164
Checking and Deleting Receiving Documents Stored in Memory	166
6 Printing	168
Printing Documents	169
Checking and Deleting Jobs	171
Checking and Deleting Print Jobs	171
7 Scanning	174
Scanning to a Computer	175
Scanning to a USB Memory	177
Scanning to a USB memory	178
Scan Settings	181
Canceling Scan Jobs	187
Canceling Scan Jobs to a Computer	187
Canceling Scan Jobs to a USB Memory	188
8 PC Faxing	190
PC Faxing	191
9 Remote UI	194
Remote UI	195
10 Maintenance	198
Cleaning the Machine	199
Exterior	199
Interior	200
Fuser Roller	203
Scanning area	204
Replacing the Toner Cartridge	207
Redistributing Toner	207
Replacing the Toner Cartridge with a New One	210
Recycling Used Cartridges	213
The Clean Earth Campaign	213
U.S.A. PROGRAM	215
CANADA PROGRAM-CANADA PROGRAMME	218
Transporting the Machine	220
11 Troubleshooting	224
Clearing Jams	225
Document Jams	226
Paper Jams	227
LCD Messages	235
Error Codes	245
If <LOAD CORRECT PAPER> is displayed	252
Re-Loading the Paper	252
Changing the Paper Size Setting	253
If a Power Failure Occurs	255
If You Cannot Solve a Problem	256
Customer Support (U.S.A.)	256
Customer Support (Canada)	256
12 Machine Settings	258
Machine Settings	259
Printing USER'S DATA LIST	259
Accessing the Setting Menu	261
Setting Menu	263
PAPER SETTINGS	263
VOLUME CONTROL	263
COMMON SETTINGS	265
COPY SETTINGS	266
TX/RX SETTINGS	268
ADDRESS BOOK SET.	276
PRINTER SETTINGS	279
TIMER SETTINGS	284
ADJUST./CLEANING	286
REPORT SETTINGS	288
SYSTEM SETTINGS	290
13 Appendix	302
Specifications	303
General	303
Copier	304
Printer	305
Facsimile	305
Telephone	307
Send	307