Canon imageFORMULA ScanFront 300 ScanFront 300/300P Operation Guide - Page 94

ScanFront 300/300P INSTRUCTIONS, A stack of documents are fed

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Streaks appear in images Paper becomes jammed Paper jams occur frequently Documents are double fed A stack of documents are fed together Scanning starts immediately after I press a job button (certain users only) Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution Cause Solution Scan The scanning glass is dirty. Refer to the ScanFront 300/300P INSTRUCTIONS (electronic manual) and clean the scanning glass. If there are scratches on a scanning glass, contact your local authorized Canon dealer. The rollers are dirty. Refer to the ScanFront 300/300P INSTRUCTIONS (electronic manual) and clean the rollers. The rollers (consumable parts) have worn out. Contact the administrator of the ScanFront and then replace the rollers. Static electricity is causing the pages of the document to stick to each other. Before you load a stack of documents, fan the documents. The type of paper of the documents is causing a paper feed error. Load no more than ten pages of documents. (See p. 2-10.) Use bypass feeding to scan the pages one by one. The feed selection lever is set to Page Separation OFF. (See p. 2-5.) Set the feed selection lever to page separation feeding. The job buttons are designed to work that way. See "Skip Scan Setting Screen" on p. 4-17. Place the document and then press a job button. 5-4

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5-4
Scan
Streaks appear in images
Cause
The scanning glass is dirty.
Solution
Refer to the
ScanFront 300/300P INSTRUCTIONS
(electronic manual)
and clean the scanning glass. If there are scratches on a scanning glass,
contact your local authorized Canon dealer.
Paper becomes jammed
Cause
The rollers are dirty.
Solution
Refer to the
ScanFront 300/300P INSTRUCTIONS
(electronic manual)
and clean the rollers.
Paper jams occur frequently
Cause
The rollers (consumable parts) have worn out.
Solution
Contact the administrator of the ScanFront and then replace the rollers.
Documents are double fed
Cause
Static electricity is causing the pages of the document to stick to each
other.
Solution
Before you load a stack of documents, fan the documents.
Cause
The type of paper of the documents is causing a paper feed error.
Solution
Load no more than ten pages of documents. (See p. 2-10.) Use bypass
feeding to scan the pages one by one.
A stack of documents are fed
together
Cause
The feed selection lever is set to Page Separation OFF. (See p. 2-5.)
Solution
Set the feed selection lever to page separation feeding.
Scanning starts immediately
after I press a job button (certain
users only)
Cause
The job buttons are designed to work that way. See “Skip Scan Setting
Screen” on p. 4-17.
Solution
Place the document and then press a job button.