Canon imagePROGRAF iPF8300 iPF8300 Basic Guide No.2
Canon imagePROGRAF iPF8300 Manual
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Canon imagePROGRAF iPF8300 manual content summary:
- Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 1
Sheets in the Printer 20 Removing Sheets 22 Consumables 23 Replacing Ink Tanks 24 Replacing the Maintenance Cartridge 30 Replacing the Printhead 36 Menu Map 42 Troubleshooting 2 Troubleshooting 2 If Roll Paper Jams 20 If a Sheet Jams 22 If Paper is Soiled 24 If Printing is Faint 26 - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 2
using the Media Take-up Unit. Either cut the roll paper by pressing the Cut button or lift the Release Lever and cut the roll with scissors. (→"Removing Printed Documents from the Media Take-up Unit (Optional)," User Manual) Rolls are advanced a specific amount before cutting to prevent problems - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 3
Troubleshooting Media Take-up Unit correctly. The Platen is soiled with ink or other substances. Corrective Action Remove the foreign object from Turn the printer on. (→"Using the Media Take-up Unit (Optional)," User Manual) If the Media Take-up Unit continues rotating, contact your Canon dealer for - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 4
in Output Method on the printer. Print the job saved on the printer's hard disk. (→"Printing Saved Jobs," User Manual) Print jobs are pending. Manage the jobs on hold and print as needed. (→"Managing Pending Jobs (Printing or Deleting Jobs on Hold)," User Manual) Ink Filling.. is displayed The - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 5
is in good condition for printing. (→"Checking for Nozzle Clogging," User Manual) A print job was received from an incompatible printer driver. The printer is damaged. Use the correct imagePROGRAF printer driver for the printer and try printing again. Contact your Canon dealer for assistance. 5 - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 6
Settings of the printer driver, choose Highest or High in Print Quality. Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower. (→"Giving Priority to Particular Graphic Elements and Colors for Printing," User Manual) 6 - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 7
Head Height to Automatic. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) You are printing on heavyweight paper or paper that curls or wrinkles easily after absorbing ink. When printing on Heavyweight Coated Paper or other paper-based media, choose a VacuumStrngth - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 8
Panel menu, use a higher Head Height setting. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User Manual) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) The Ejection Guide is soiled. Clean the Ejection Guide. (→"Cleaning the Printer Exterior," User Manual) 8 - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 9
Troubleshooting Phenomenon The surface of the paper is dirty The back side of the paper is dirty Cause The Paper Retainer is soiled. You are using a paper that does not dry easily. The Platen has become dirty after borderless printing or printing on small paper. The Platen has become soiled - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 10
Use the same version of firmware or printer driver. firmware or printer driver, or when 2. Specify the same value for all settings items. you print under different settings or in a different printing environment. 3. Execute color calibration. When reinstalling the printer driver, Prepare paper - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 11
Settings of the printer driver and try printing again. Printing in Draft or Standard mode is faster and consumes less ink than in Highest or High modes, but the printing quality is lower. (→"Giving Priority to Particular Graphic Elements and Colors for Printing," User Manual) Load paper of the same - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 12
Graphic Elements and Colors for Printing," User Manual) Color may be uneven between dark and light image areas. Select Unidirectional Printing in the Advanced Settings of the printer driver. When borderless printing is used, the edge of the paper is cut during printing. Thus, ink density may be - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 13
In the Control Panel menu, use a lower Head Height Control Panel menu. setting. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) The type of paper specified in the printer driver does not match the type loaded in the printer. Load paper of the same type as you - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 14
2. Change the type of paper in the printer driver and try printing again. The Printhead is set too high in the In the Control Panel menu, use a lower Head Height Control Panel menu. setting. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) Depending on the type - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 15
2. Change the type of paper in the printer driver and try printing again. The Printhead is set too high in the In the Control Panel menu, use a lower Head Height Control Panel menu. setting. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User Manual) Depending on the type - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 16
is not configured correctly. Make sure the printer's IP address is configured correctly. (→"Configuring the IP Address Using imagePROGRAF Device Setup Utility," User Manual) (→"Configuring the IP Address Using the Printer Control Panel," User Manual) The printer's TCP/IP network settings are not - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 17
large print jobs. 3. Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the print queue is available. 4. If data transmission to a printer on another subnet fails, deactivate NCP burst mode in that printer's network protocol settings. 5. If the printer is used - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 18
during printing. There may be a fluttering sound when large paper is advanced. • You suddenly hear the sound of cleaning operations. At regular intervals, for printer maintenance, cleaning operations will begin automatically, even if the printer is in Sleep mode. • You suddenly hear the sound of ink - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 19
Troubleshooting Phenomenon Messages advising to check the maintenance cartridge are not cleared The printer consumes a lot of ink Cause The printer has not detected the new Maintenance Cartridge that was used to replace the old one. Many full-page color images are printed. Head Cleaning B in the - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 20
jams, follow the steps below to remove jams. 1 Turn the printer off. (→"Turning the Printer On and Off," User Manual) 2 Open the Top Cover. 3 If the Carriage is out, move the Carriage out of the way, away from the paper. • If you push the Carriage to the left edge, the blade of the Cutter - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 21
straight. 8 Close the Top Cover. 9 Turn the printer on. (→"Turning the Printer On and Off," User Manual) The roll is now advanced. After it is finished being advanced, you can resume printing. • For a neater edge, cut the edge of the paper. (→"Specifying the Cutting Method for Rolls," User - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 22
. If a sheet jams, follow the steps below to remove it. 1 Turn the printer off. (→"Turning the Printer On and Off," User Manual) 2 Open the Top Cover. 3 If the Carriage is out, move the Carriage out of the way, away from the paper. • If you push the Carriage to the left edge, the blade of - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 23
is not visible, lift the Ejection Guide, remove the Roll Holder, and clear the paper jam from below. After removing the paper, make sure there are no other scraps of paper in the printer, and then lower the Ejection Guide. 7 If the Carriage is on the left, move the Carriage to the right until - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 24
because it may actually be covered with paper dust. 1 Open the Top Cover. 2 If paper dust has accumulated in the Vacuum holes (a) on the Platen, in the Borderless Printing Ink Grooves (b), or on the cutter guide (c), use the Cleaning Brush (d, provided with the printer) to wipe it away. • If the - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 25
3 Using a damp cloth that you have wrung out completely, wipe inside the Top Cover to clean it. Wipe away any ink residue and paper dust (debris from cutting) on the Top Cover Roller (a), all over the Platen (b), on the Paper Retainer (c), the Borderless Printing Ink Grooves (d), the Ejection Guide - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 26
of cleaning consumes the least amount of ink. It takes about four minutes to complete. • Head Cleaning B Use this mode if no ink is ejected at all, or if Head Cleaning A does not solve the problem. It takes about five minutes to complete. • Do not remove the Maintenance Cartridge or ink tanks during - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 27
in the menu. If so, execute Auto(Advanced) once. • When printing on special paper, or if printing is not improved after Auto(Advanced), try Manual. (→"Manual Adjustment to Straighten Lines and Colors (Head Posi. Adj.)," User Manual) • Use Auto(Standard) if you have switched to another type of - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 28
If Vertical Lines are Warped or Colors are Misaligned Perform adjustment as follows. 1 Load paper. (→ , Attaching the Roll Holder to Rolls) (→ , Loading Rolls in the Printer) (→ , Loading Sheets in the Printer) 2 On the Tab Selection screen of the Control Panel, press ◄ or ► to select the - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 29
In either mode, the printer prints and reads a test pattern for automatic adjustment of the feed amount. • Auto(GenuinePpr) Use this mode with paper identified in the Paper Reference Guide. (→ , Types of Manuals) • Auto(OtherPaper) Use this mode with paper not in the Paper Reference Guide, or if Auto - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 30
to select Adjust Printer, and then printed on a roll or a sheet of A2 size or larger. 8 If you are printing on sheets smaller than A2 size for Auto(OtherPaper), a confirmation message is shown on the Display Screen requesting you to continue printing. Press the OK button and follow the instructions - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 31
setting is applied when Standard or Draft is selected in Print Quality in the printer driver. • Always check the Adj. Priority values before using Adjust Length. (→"Selecting a Feed Amount Adjustment Method (Feed Priority)," User Manual) • Use paper of the same type and size for adjustment as you - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 32
▼ to select Adjust Printer, and then press Inch" in 1-inch increments. Millimeter Inch • A test pattern is printed in black when you choose A:High or in magenta if you choose B:Standard/ Draft. • To cancel printing use a positive setting value. If it is longer, use a negative value. The feed amount - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 33
represents a letter or number) • Ink insufficient. • Ink tank is empty. • Insufficient paper for job • Mail box full. Now printing without saving data. • Mail box nearly full. • Maint. cart. The level is low • Maintenance cartridge full. • Maintenance cartridge problem. • Maximum jobs stored. • Media - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 34
printing is selected. • The mail box is full. • The paper is too small. • The paper is too small. • The roll is empty. • This paper cannot be used. • Too many jobs for mail box. • Top cover is open. • Turn on the media take-up unit. • Unknown file. • Wrong ink tank. • Wrong maintenance cartridge - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 35
. Cause Corrective Action There is a problem with the print job. Try printing again, using the correct printer driver. It is also possible to continue printing in this state. However, you may not be able to obtain the desired printing results. There is no ink left. The ink level is low, so you - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 36
a sheet of the type and size of paper you have specified in the printer driver. (→ , Removing the Roll from the Printer) (→"Loading and Printing on Sheets," User Manual) Press ▲ or ▼ to select Stop Printing, and then press the OK button to stop printing. You are using a roll with the Media Take-up - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 37
color calibration. (→"Types of Paper," User Manual) The test pattern was printed too faintly. Press the OK button to clear the error. Take steps to remedy faint printing. (→ , Troubleshooting) Direct sunlight or strong lighting Press the OK button to clear the error. may be shining on the printer - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 38
with color calibration. See the Paper Reference Guide. (→"Types of Paper," User Manual) Always make sure the loaded paper matches the type of paper in the printer paper settings. Adjustment cannot be completed correctly unless the loaded paper matches the settings. Paper that is too large for - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 39
press the OK button. 2. Make sure the correct printer driver for the printer is selected and try printing again. For information on types of paper compatible with borderless printing, refer to the Paper Reference Guide. (→"Types of Paper," User Manual) Select None when you have set Detect Mismatch - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 40
printer has detected that the blue Switch on the platen needed in maintenance during printing Manual) Blue platen switch is dirty. The blue Switch on the platen is dirty. Open the Top Cover and clean the blue Switch on the platen. (→ , If Paper problem used wrong positions. once in the right side - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 41
, If Vertical Lines are Warped or Colors are Misaligned) 100 jobs are stored in the personal Delete unneeded jobs stored in personal boxes. box. (→"Deleting Saved Jobs," User Manual) No more space is available on the After printing, this message is cleared. printer's hard disk, so jobs are now - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 42
. box. (→"Deleting Saved Jobs," User Manual) There is some foreign object near Remove Paper Cutting. Press ▲ or ▼ to select Print, and then press the OK button to resume printing. Direct sunlight or strong lighting Take steps to ensure the printer is not used when may be shining on the printer - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 43
to print, but prepare a new Maintenance Cartridge to use when the message for replacement is displayed. Maintenance cartridge problem. An incompatible or used Maintenance Cartridge has been installed. Install an unused Maintenance Cartridge specified for use with the printer. (→ , Replacing - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 44
User Manual) The printer will resume printing. Press ▲ or ▼ to select Stop Printing, and then press the OK button to stop printing. The loaded paper is too small. (When you are attempting to print a test print sheet or other printer status information.) Replace the roll with a roll 10 inches in - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 45
the printer. (→ supported width for borderless printing. Press the OK button to stop printing. Use each type of paper only where the recommended environmental conditions are met. For details on environmental conditions for various paper, see the Paper Reference Guide. (→"Types of Paper," User Manual - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 46
Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. (→ , Loading Sheets in the Printer) Because the Platen is soiled with Open the Top Cover and clean the entire Platen. ink or other substances, the size of (→ , If Paper is Soiled) the clear film - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 47
," User Manual) 3. Execute adjustment again from the control panel menu. When Detect Mismatch in the Control Panel menu is set to Warning, the type of paper loaded does not match the type specified in the printer driver. You can continue to print, but note that this error may cause problems in the - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 48
and then press the OK button to stop printing. Use each type of paper only where the recommended environmental conditions are met. For details on environmental conditions for various paper, see the Paper Reference Guide. (→"Types of Paper," User Manual) Select None when you have set Detect Mismatch - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 49
cutting, see the Paper Reference Guide. (→"Types of Paper," User Manual) 2. Lift the Release Lever and remove the paper. In other cases, the Cutter Unit may be damaged. Contact your Canon dealer for assistance. The printer could not detect the paper. Reload the paper as follows. 1. Press - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 50
the error occurred. There is remaining roll paper, but because it could not be advanced, it could not be detected. Choose a higher level of Print Quality in the Advanced Settings of the printer driver. (→"Giving Priority to Particular Graphic Elements and Colors for Printing," User Manual) 50 - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 51
Ink Grooves 24 C Carriage 20, 22 Carriage Shaft 25 Cleaning Brush 24 Cutter guide 24 E Ejection Guide 21, 23 F Faint print 26 Fixed Blade 25 H Head Cleaning A 26 Head Cleaning B 26 Head Posi. Adj. (head position adjustment 27 J Jammed roll paper 20 Jammed sheets 22 L Line length - Canon imagePROGRAF iPF8300 | iPF8300 Basic Guide No.2 - Page 52
, Middlesex, UB11 1ET United Kingdom Canon (China) Co., Ltd. 15F Jinbao Building No.89 Jinbao Street, Dongcheng District, Beijing 100005, China Canon Australia Pty. Ltd. 1 Thomas Holt Drive, North Ryde, Sydney, N.S.W.2113, Australia QT5-2376-V1 ©CANON INC. 2010 * QT 5 2 3 7 6V1 * Printed in JAPAN
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1
Printer Operations
Troubleshooting
2
Be sure to read "
Safety Precautions" in the
fi
rst
booklet,
Printer Operations.
Read this manual before attempting to operate the printer.
Keep this manual in a handy location for future referencing.
This Basic Guide includes three booklets.
ENG
3
Printer Relocation
Printer Driver Installation
2
Troubleshooting
Basic Guide
Large-Format Printers
Safety Precautions
........................................
2
Types of Manuals
.............................................
5
Documentation Conventions
............................
6
Parts
.................................................................
8
Attaching the Roll Holder to Rolls
...................
12
Loading Rolls in the Printer
............................
14
Removing the Roll from the Printer
................
18
Loading Sheets in the Printer
.........................
20
Removing Sheets
...........................................
22
Consumables
..................................................
23
Replacing Ink Tanks
.......................................
24
Replacing the Maintenance Cartridge
............
30
Replacing the Printhead
.................................
36
Menu Map
.......................................................
42
Troubleshooting
................................................
2
If Roll Paper Jams
..........................................
20
If a Sheet Jams
...............................................
22
If Paper is Soiled
............................................
24
If Printing is Faint
............................................
26
If Vertical Lines are Warped or Colors are
Misaligned
..................................................
27
If Banding Occurs
...........................................
29
If Line Length Does Not Match
.......................
31
Error Messages
..............................................
33
Preparing to Transfer the Printer
......................
2
Reinstalling the Printer
.....................................
8
Installing the Printer Driver (Windows)
...........
12
Installing the Printer Driver (Mac OS X)
.........
14
Convenient Printer Driver Features
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16