Cisco 2651XM Software Configuration Guide - Page 19

P2-Your production network is severely degraded, affecting significant aspects of your business

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Preface Obtaining Technical Assistance P1 and P2 level problems are defined as follows: • P1-Your production network is down, causing a critical impact to business operations if service is not restored quickly. No workaround is available. • P2-Your production network is severely degraded, affecting significant aspects of your business operations. No workaround is available. OL-1957-04 Software Configuration Guide for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers xix

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xix
Software Configuration Guide for Cisco 2600 Series, Cisco 3600 Series, and Cisco 3700 Series Routers
OL-1957-04
Preface
Obtaining Technical Assistance
P1 and P2 level problems are defined as follows:
•
P1—Your production network is down, causing a critical impact to business operations if service is
not restored quickly. No workaround is available.
•
P2—Your production network is severely degraded, affecting significant aspects of your business
operations. No workaround is available.