Cisco 7910 Getting Started Guide - Page 23

Muting a Call, Placing a Call on Hold, Transferring a Call

Page 23 highlights

Chapter 3 Using the Cisco IP Phone 7910 Series Making Telephone Calls Muting a Call While on a call, you can mute the handset, preventing the party you are speaking to from hearing what you or someone else in the room is saying. When using the speaker, your call is automatically muted if the handset is in the cradle. • To mute a call, press Mute. • To disengage mute, press Mute again. Placing a Call on Hold While in a call, you can place the call on hold, so that the caller cannot hear you and you cannot hear the caller. The caller will hear a beeping tone or music, so do not use hold while on a conference call. • To place a call on hold, press the Hold button. • To return to the call, press the Hold button again. Transferring a Call To transfer a call to another phone: Step 1 Step 2 Step 3 Step 4 Step 5 During a call, press the Transfer button. This places the call on hold. Dial the number to which you want to transfer the call. When the party answers, announce the call and press Transfer. Hang up if the party accepts the call. Press Hold to return to the original call if the party refuses or does not answer the call. Note You can also transfer a call by pressing Transfer when the phone begins to ring. In this case, the caller is transferred to the other phone without being announced, and you cannot return to this call. 78-11443-02 Getting Started with the Cisco IP Phone 7910 Series 3-7

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3-7
Getting Started with the Cisco IP Phone 7910 Series
78-11443-02
Chapter 3
Using the Cisco IP Phone 7910 Series
Making Telephone Calls
Muting a Call
While on a call, you can mute the handset, preventing the party you are speaking
to from hearing what you or someone else in the room is saying. When using the
speaker, your call is automatically muted if the handset is in the cradle
.
To mute a call, press
Mute
.
To disengage mute, press
Mute
again.
Placing a Call on Hold
While in a call, you can place the call on hold, so that the caller cannot hear you
and you cannot hear the caller. The caller will hear a beeping tone or music, so do
not use hold while on a conference call.
To place a call on hold, press the
Hold
button.
To return to the call, press the
Hold
button again.
Transferring a Call
To transfer a call to another phone:
Step 1
During a call, press the
Transfer
button. This places the call on hold.
Step 2
Dial the number to which you want to transfer the call.
Step 3
When the party answers, announce the call and press
Transfer
.
Step 4
Hang up if the party accepts the call.
Step 5
Press
Hold
to return to the original call if the party refuses or does not answer the
call.
Note
You can also transfer a call by pressing
Transfer
when the phone begins
to ring. In this case, the caller is transferred to the other phone without
being announced, and you cannot return to this call.