Cisco III System Message Guide - Page 268

SMSC_RP Messages Chapter 2 Messages and Recovery Procedures SMSC_RP Messages This section contains route processor messages for short message service centers (SMSC_RP). SMSC_RP-3 Error Message %SMSC_RP-3-GETHWVER_FAILED: Unable to set 7600-SSC-400 in slot [dec] in single-spa-mode because of error in obtaining its hardware revision. Explanation The 7600-SSC-400 could not be set to single-SPA mode. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %SMSC_RP-3-NO_SCP_BUFFER: Unable to set 7600-SSC-400 in slot [dec] in single-spa-mode because of insufficient scp buffers. Explanation The 7600-SSC-400 could not be set to single-SPA mode. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %SMSC_RP-3-SSC_SSPA_RETRY: 7600-SSC-400 in slot [dec] is reset as a [dec] try to set it in single-spa-mode. Explanation The specified slot has reset in an attempt to set the 7600-SSC-400 in single-SPA mode. Reattempting to set the 7600-SSC-400 in single-SPA mode will occur three times. Recommended Action If the third reattempt is unsuccessful, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the 2-238 Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY OL-11469-02