Cisco III System Message Guide - Page 74

C7600_SSC600 Messages Chapter 2 Messages and Recovery Procedures C7600_SSC600 Messages This section contains Services SPA Carrier Card (C7600_SSC600) messages. C7600_SSC600-3 Error Message %C7600_SSC600-3-DCM_FAIL: [chars] FPGA module DCM Lock Failure, status:[hex] Explanation One or more of the Digital Clock Managers (DCM) for the data path FPGAs failed to lock. This condition indicates a hardware failure. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %C7600_SSC600-3-DP_COUNTERS: Failed to create DP counter process. Explanation A process is initialized at bootup to monitor the counters of the data path FPGAs. There was an error in creating this process. Recommended Action Copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities will supply clarifying information. Search for resolved software issues using the Bug Toolkit at http://tools.cisco.com/Support/BugToolKit/. If you still require assistance, open a case with the Technical Assistance Center via the Internet at http://tools.cisco.com/ServiceRequestTool/create, or contact your Cisco technical support representative and provide the representative with the information you have gathered. Attach the following information to your case in nonzipped, plain-text (.txt) format: the output of the show logging and show tech-support commands and your pertinent troubleshooting logs. Error Message %C7600_SSC600-3-DP_ERROR: Bus Error initializing [chars] FPGA, addr: [hex]. Explanation This FPGA could not be initialized because of a bus error. This condition indicates a hardware failure, possibly due to a failed FPD upgrade. Recommended Action Enter the show hw-module slot fpd command to gather more information about the specific nature of the condition. If this message recurs, copy the message exactly as it appears on the console or in the system log. Research and attempt to resolve the issue using the tools and utilities provided at http://www.cisco.com/tac. With some messages, these tools and utilities 2-44 Catalyst Supervisor Engine 32 PISA Cisco IOS System Message Guide, Release 12.2ZY OL-11469-02