Compaq 400338-001 Compaq Server Console Switch User Guide
Compaq 400338-001 - KVM Switch Manual
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- Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 1
Compaq Server Console Switch User Guide Part Number 141555-003 October 2002 (Third Edition) - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 2
product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 3
Contents About This Guide Important Safety Information ix Symbols on Equipment...ix Rack Stability...xi Symbols in Text...xi Text Conventions...xii Getting Help...xii Compaq Technical Support xii Compaq Website ...xiii Compaq Authorized Reseller xiii Reader's Comments...xiii Chapter 1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 4
3-11 Connecting Tiers while the System is Powered Up 3-12 Dual Console Configuration 3-13 Chapter 4 Using the OSD On-Screen Display ...4-1 Alternate Languages 4-1 Functions ...4-1 iv Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 5
OSD Advanced Menus 5-3 Exiting the Simplified OSD 5-4 Selecting Computers ...5-4 Switching Computers 5-5 Assigning Unique Names to Computers 5-5 Changing Menu Attributes 5-7 Effects of Settings on Screen Appearance 5-8 Compaq Server Console Switch User Guide v - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 6
with the FCC Logo, United States Only...A-3 Modifications...A-4 Cables ...A-4 Canadian Notice (Avis Canadien A-4 Class A Equipment A-4 Class B Equipment A-5 European Union Notice A-5 Japanese Notice...A-6 Taiwanese Notice ...A-6 vi Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 7
Appendix B Electrostatic Discharge Grounding Methods ...B-2 Appendix C Power Cord Set Requirements General Requirements...C-1 Country-Specific Requirements C-2 Appendix D Specifications Appendix E Troubleshooting Appendix F Updating Firmware Index Compaq Server Console Switch User Guide vii - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 8
Guide This guide provides step-by-step instructions for installation and reference information for operation, troubleshooting, and future upgrades for the Compaq of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 9
About This Guide This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING occupational health and safety requirements and guidelines for manual material handling. x Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 10
result in damage to equipment or loss of information. IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information. Compaq Server Console Switch User Guide xi - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 11
Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Technical Support In North America, call the Compaq Technical Support Phone Center at 1-800-OK-COMPAQ. This service is available 24 hours - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 12
reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • Elsewhere, see the Compaq website for locations and telephone numbers. Reader's Comments Compaq welcomes your comments on this guide. Please send your comments and suggestions by email to ServerDocumentation - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 13
view and select server names. NOTE: The 2-Port console switch uses a simplified OSD. A typical Compaq Server Console Switch, also known as a KVM configuration, consists of the console, the switch unit, and more than one location or by more than one user. Compaq Server Console Switch User Guide 1-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 14
can also use the mouse to interact with the graphic interface of the selected computer. The Compaq Server Console Switch family of products is available in 2-, 4-, and 8-Port versions and can users by providing a password option for security purposes. 1-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 15
CD. (Not available for use with the 2-Port switch.) See this CD for additional information. • Support for Optional Switch Box Connector Kit-Provides frontal access to the 4- and 8-Port console switches for a keyboard, monitor, mouse, and power cord. Compaq Server Console Switch User Guide 1-3 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 16
respective cables. The user can connect the Server Console Switch to servers located in the same or adjoining racks. Keyboard, Mouse, and Video Cables HYDR-001.EPS Figure 1-1: Single 4-Port unit 1-4 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 17
Console Switch units can be tiered from the primary unit. Primary Switch Keyboard, Mouse, and Video Cables HYDR-002.EPS Secondary Switch Figure 1-2: Tiered configuration Compaq Server Console Switch User Guide 1-5 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 18
the console switch system can be controlled from more than one location, or by two users. Keyboard, Mouse, and Video Cables Figure 1-3: Dual console configuration 1-6 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 19
Console 8-Port 8 Dual Console 8-Port DC 8 1 1 2 2 32 64 64 64 No No Yes Yes 110/220V 110/220V 110/220V 48V DC AC AC AC Compaq Server Console Switch User Guide 1-7 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 20
Console Switch Rack Option Kit • Main console switch • Power cord (except Dual Console 8-Port DC model) • Rails with hardware • Compaq Server Console Switch User Guide • Serial cable • Warranty card You must supply: • Interconnecting cables for KVM (included in 2-Port Rack Option Kit) • KVM for - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 21
-mount the 2-Port unit: 1. Attach the side-mount brackets to the console switch, using two screws on each side. Figure 2-1: Attaching the side-mounting brackets 2-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 22
of the rack 3. Secure the console switch to the rack frame, using one screw on each side. Figure 2-3: Securing the console switch to the rack Compaq Server Console Switch User Guide 2-3 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 23
to computer 1 2 Monitor connector to switch box console 3 Keyboard and mouse connectors to the console switch 4 Keyboard, monitor, and mouse connectors to computer 2 5 Power cord 2-4 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 24
-mount the console switch: 1. Attach the side-mount brackets to the console switch, using two screws on each side. Figure 2-5: Attaching the side-mounting brackets Compaq Server Console Switch User Guide 2-5 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 25
of the rack 3. Secure the console switch to the rack frame, using two screws on each side. Figure 2-7: Securing the console switch to the rack 2-6 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 26
the side-mounting brackets into the same U location on each side of the rack. Figure 2-8: Mounting the console switch to the side of the rack Compaq Server Console Switch User Guide 2-7 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 27
the side-mounting bracket holes are located. Figure 2-9: Inserting cage nuts 4. Secure the console switch to the rack frame, using two screws on each side. 2-8 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 28
of the rack: 1. Attach the slide rail brackets to the console switch, using two screws on each slide. Figure 2-10: Attaching the slide rail brackets Compaq Server Console Switch User Guide 2-9 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 29
rail brackets to the rear of the rack, using one screw on each side. Figure 2-12: Securing the slide rail brackets to the rack 2-10 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 30
rear of the rack frame to mark the attachment points for the mounting rails and rear cage nuts. Figure 2-13: Measuring with the rack template Compaq Server Console Switch User Guide 2-11 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 31
adjustable rail-mounting brackets to the desired length (2). 5. Tighten the wing nuts slightly to stabilize the adjustable rails during installation. 1 2 Figure 2-15: Adjusting rails 2-12 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 32
the adjustable rail 8. Secure the front of the adjustable rail to the rack, using two screws for each rail. Figure 2-17: Securing the adjustable rail Compaq Server Console Switch User Guide 2-13 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 33
Hardware Installation 9. Slide the console switch into the adjustable rails and secure it to the rear of the rack, using one screw on each side. Figure 2-18: Securing the console switch to the rack 2-14 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 34
using one screw on each side. Figure 2-19: Positioning the front cover panel NOTE: This installation supports the optional Switch Box Connector Kit, which provides frontal access to a 4- or 8-Port switch for chapter, proceed to Chapter 3, "Cabling." Compaq Server Console Switch User Guide 2-15 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 35
timing. The maximum cable length is determined in part by the computer and peripherals used. Not all systems give satisfactory results at the maximum length. Compaq Server Console Switch User Guide 3-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 36
or mouse cable To disconnect the keyboard or mouse cable properly: 1. Grasp the housing (1). 2. Slide it back to release the locking mechanism (2). 3. Remove the cable (3). 3-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 37
is easily accessible at all times. • Disconnect the power from the unit by unplugging the power cord from either the electrical outlet or the unit. Compaq Server Console Switch User Guide 3-3 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 38
Console 8-Port console switches.) Figure 3-2: 2-Port connectors Figure 3-3: 4-Port connectors Figure 3-4: 8-Port connectors Figure 3-5: Dual Console 8-Port AC connectors Figure 3-6: Dual Console 8-Port DC connectors 3-4 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 39
) power outlet that is easily accessible to the operator. The grounding plug is an important safety feature. 4. Connect the power cord to the console switch. Compaq Server Console Switch User Guide 3-5 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 40
to a suitable ground/earth terminal on the power distribution unit. Do not rely on the rack or cabinet chassis to provide adequate ground/earth continuity. 3-6 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 41
+ 48VDC - + + + 1 4 2 - 3 Figure 3-7: Wiring diagram Item Description 1 Red wire 2 Black wire 3 Green/Yellow striped wire* 4 48 V DC (to external fused 48 V DC supply) * Use chassis ground connection only. Cabling Compaq Server Console Switch User Guide 3-7 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 42
port name instead of the port number. If a status flag is not shown on the monitor, make sure the computer is connected and powered up. 3-8 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 43
the back panel to reset the console switch. Pressing the Reset button allows the user to recover the device settings without power cycling the computers. Compaq Server Console Switch User Guide 3-9 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 44
Snapshot option from the OSD. Alternate Configurations There are other ways to configure the system, including tiered console switch configurations and dual console configurations. 3-10 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 45
ports on the primary console switch. It may be helpful to name each secondary unit as described in "Assigning Unique Names to Computers" in Chapter 5. Compaq Server Console Switch User Guide 3-11 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 46
secondary unit while the system is powered up. This technique can be used to isolate any problems with minimum disruption to the system. When plugging a primary console switch into a secondary unit, 4 for information on switching tiered systems. 3-12 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 47
additional KVM. Refer to "Menu Screen" in Chapter 4 for information on switching connection modes. Keyboard, Mouse, and Video Cables Figure 3-10: 8-Port dual console configuration Compaq Server Console Switch User Guide 3-13 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 48
switch is being used, refer to Chapter 5, "Using the Simplified OSD." Alternate Languages The Compaq Server Console Switch Software Utility CD contains an update to the OSD for languages other than mode if using the Dual Console 8-Port console switch Compaq Server Console Switch User Guide 4-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 49
on the desktop (click and drag the title bar). Closes the current screen and returns to the previous. Exits OSD from the Main screen. continued 4-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 50
this chapter. When the OSD is activated by pressing the Print Scrn key, use the mouse instead of the arrow keys to highlight menu options. Compaq Server Console Switch User Guide 4-3 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 51
4-2: OSD Menu Tree Main Menu Setup Scan Menu Flag Set Flag Position Security Broadcast Devices Modify Names Commands Scan Enabled Broadcast Active Snapshot Reset Version 4-4 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 52
the Alt + P key. Setup Displays Setup screen Press the Alt + S key. Commands Displays Commands screen Press the Alt + C key. NOTE: Highlighted port indicates selected device. Compaq Server Console Switch User Guide 4-5 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 53
Tiered console switch is not running or not operating properly Identifies the user in a Dual Console configuration A, B Console identifier in a Dual Console 8-Port console switch 4-6 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 54
simultaneous control Alternate Method Press the Alt + S key. Press the Alt + M key. Press the Alt + F key. Press the Alt + C key. Press the Alt + B key. continued Compaq Server Console Switch User Guide 4-7 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 55
video from port to port Simultaneously controls more than one computer in a single system Alternate Method Press the Alt + S key. Press the Alt + B key. continued 4-8 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 56
the mouse, keyboard, or monitor, they are lost when power to the console switch is lost or turned off and each computer must be rebooted. Compaq Server Console Switch User Guide 4-9 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 57
any auxiliary devices connected to the console switch to facilitate system troubleshooting and support. The Version screen also displays specific device information for the /disabled, sample rate, resolution, and mouse type. Figure 4-4: Version screen 4-10 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 58
. To reset the mouse and keyboard values, click Reset. NOTE: If this does not correct the problem, press the Reset button on the back panel of the console switch. Devices Screen If the system that monitor type to the port associated with that computer. Compaq Server Console Switch User Guide 4-11 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 59
screen, and returns to the previous screen Note: Highlighted port indicates selected device. Alternate Method Press Alt + M key. Press Alt + D key. Press Alt + O key. 4-12 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 60
of computers on the Main screen if a console switch or computer is not connected to it Press the Alt + S key. Press the Alt + N key. continued Compaq Server Console Switch User Guide 4-13 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 61
the secondary system Press the Alt + 8 key. OK Accept changes, Press the Alt + O key. closes the current screen, and returns to the previous screen 4-14 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 62
the current screen, and returns to the previous screen Note: Highlighted port indicates selected device. Alternate Method Press the Alt + D key. Press the Alt + O key. Compaq Server Console Switch User Guide 4-15 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 63
2 for each computer to be named. 4. Click OK. To edit an existing port or name double-click it, make any changes, then click OK. 4-16 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 64
Function Alternate Method Sorts computer display order by name Sorts computer display order by port number Press the Alt + N key. Press the Alt + P key. continued Compaq Server Console Switch User Guide 4-17 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 65
console switch in the primary position and any single-user console switch in the secondary position can create situations that change the scan pattern. 4-18 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 66
it. Any key pressed at the keyboard or a mouse click stops the scanning and passes the keystrokes or mouse movements to the currently selected computer. Compaq Server Console Switch User Guide 4-19 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 67
selected device. Alternate Method Press the Alt + N key. Press the Alt + P key. Press the Alt + S key. Press the Alt + D key. Press the Alt + O key. 4-20 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 68
the scan list. 2. Press the Delete key. or Press the Shift + Delete keys to delete the current computer and all computers below it. 3. Click OK. Compaq Server Console Switch User Guide 4-21 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 69
by name order Figure 4-12: Status flag showing that broadcasting is enabled and the user is connected to a tiered computer sorted by port order 4-22 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 70
drag the title bar to where the status flag will be displayed on the desktop. 3. Click X to exit the dialog box. The setting is saved. Compaq Server Console Switch User Guide 4-23 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 71
confirm current password Confirms new password Enables screen saver Alternate Method Press the Alt + N key. Press the Alt + R key. Press the Alt + C key. continued 4-24 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 72
field. 2. Select Enable Screen Saver. 3. In the Time Delay field, enter the number of minutes (from 1 to 254) to delay activation of the screen saver. Compaq Server Console Switch User Guide 4-25 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 73
Print Scrn key to display the Main screen. 3. Click Setup, Security. 4. Enter the password in the New field. 5. Deselect Enable Screen Saver. 6. Click OK. 4-26 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 74
identical for all computers receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes should be the same on all keyboards. Compaq Server Console Switch User Guide 4-27 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 75
) OK Saves changes and returns to previous menu Note: Highlighted port indicates selected device. Alternate Method Press the Alt + D key. Press the Alt + O key. 4-28 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 76
to open the Main menu on the primary console switch. 6. Repeat steps 1 through 5 to send broadcast commands to computers attached to additional secondary console switches. Compaq Server Console Switch User Guide 4-29 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 77
the secondary and primary console switches. Access OSD menus at the secondary console switch to: • Check version information of the firmware • Set up broadcasting 4-30 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 78
key. or Enter the port number or first few letters of the computer name to establish it as unique, and then press the Enter key. Compaq Server Console Switch User Guide 4-31 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 79
in the secondary console switch. The third keystroke brings up both OSDs. The fourth keystroke clears the screen, then captures or prints the screen. 4-32 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 80
OSD in the secondary console switch. The third keystroke displays both Simplified OSDs. The fourth keystroke clears the screen, then captures or prints the screen. Compaq Server Console Switch User Guide 5-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 81
for the Simplified OSD should not be changed in a secondary console switch because adjustments can cause conflicts between the secondary and the primary console switches. 5-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 82
Print Scrn key to open Simplified OSD Selection. 2. Press the F2 key. ADVANCED MENUS COMMANDS SETUP Scan Version Snapshot Reset Broadcast Figure 5-2: Advanced Menus, Commands Compaq Server Console Switch User Guide 5-3 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 83
Lock key) is maintained for each computer in the system. When configuration is complete, the video output of the selected computer passes to the monitor. 5-4 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 84
computers attached to a secondary console switch, the user must first associate the secondary device with a port. Refer to "Assigning Specific Device Types" in this chapter. Compaq Server Console Switch User Guide 5-5 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 85
exit the menu. or Press the F10 key to restore default settings. or Press the Esc key to exit the menu without saving the settings. 5-6 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 86
; the OSD Attributes screen is displayed. OSD ATTRIBUTES Resolution 320 Height 56 Horizontal 3 Vertical 4 Background 7 Highlight 6 Text 0 Delay Time 0 Order PORT Figure 5-5: OSD Attributes screen Compaq Server Console Switch User Guide 5-7 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 87
attributes, it is possible to scramble the menu and screens, making it difficult to correct the problem. If this occurs, reset the console switch to its default Simplified OSD values by pressing the values display larger text. 0-127 0-255 continued 5-8 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 88
screen from being a distraction when performing simple computer switching operations. Order of computers Order Choose to list computers by port number or alphabetically by name. Compaq Server Console Switch User Guide 5-9 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 89
the menu. or Press the F10 key to restore default settings. or Press the Esc key to exit the menu without saving the settings. 5-10 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 90
screen. Positions the flag horizontally on the screen. Sets the flag color. Sets the flag text color. Makes the flag opaque. Makes the flag transparent. Compaq Server Console Switch User Guide 5-11 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 91
port position (or computer name) highlighted. SCAN PATTERN SETUP Port Sec Name 1 20 Computer 1 2 20 Computer 2 F2 for defaults Figure 5-7: Scan Pattern Setup screen 5-12 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 92
If the computers are listed by name, enter the first few letters of the name of the computer. 2. Move the highlight to the Sec column. Compaq Server Console Switch User Guide 5-13 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 93
provide a password to access the fields in the Security Configuration screen. After entering the correct password, the other fields on the screen are activated. 5-14 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 94
the monitor is not of that type. CAUTION: Monitor damage can result from use of Energy Mode with monitors that are not Energy Star compliant. Compaq Server Console Switch User Guide 5-15 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 95
when time delay has elapsed. Screen-Turns off video when time delay has elapsed. Use with nonEnergy Star-compliant monitors. Immediately activates selected mode. 5-16 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 96
. This action overrides the use of a password. Pressing any key on the keyboard unlocks the console. The computer will not be protected against unauthorized users. Compaq Server Console Switch User Guide 5-17 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 97
Using the Simplified OSD Displaying Version Information To facilitate system troubleshooting and support, the user can display the version number of the switch firmware as well , press the F2 key. 3. Press the Esc key to close the Version screen. 5-18 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 98
and keyboard values: 1. From the Commands menu in the Advanced Menus screen, highlight Reset and press the Enter key. 2. If step 1 does not correct the problem, press the Reset button on the back panel of the console switch. Compaq Server Console Switch User Guide 5-19 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 99
the menu. or Press the F10 key to restore default settings. or Press the Esc key to exit the menu without saving the settings. 5-20 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 100
. If no secondary unit is connected to the selected primary port, the command is canceled when the secondary number is entered. 4. Press the Enter key. Compaq Server Console Switch User Guide 5-21 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 101
and identification, this product has been assigned a unique Compaq series number. The series number can be found on the number should not be confused with the marketing name or model number of the product. The Compaq Series numbers for this product are: • 2-Port-EO1002 • 4-Port-EO1004A • 8-Port- - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 102
indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows the classification if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 103
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is For questions regarding your product, contact us by mail or telephone: • Compaq Computer Corporation P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269- - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 104
that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment. Cables Connections to du Règlement sur le matériel brouilleur du Canada. A-4 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 105
(CISPR 22) - Electromagnetic Interference • EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) - Electromagnetic Immunity • EN61000-3-2 (IEC61000-3-2) - Power Line Harmonics • EN61000-3-3 (IEC61000-3-3) - Power Line Flicker • EN60950 (IEC950) - Product Safety Compaq Server Console Switch User Guide A-5 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 106
Regulatory Compliance Notices Japanese Notice Taiwanese Notice A-6 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 107
a grounded surface before removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. Compaq Server Console Switch User Guide B-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 108
tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, have a Compaq authorized reseller install the part. NOTE: For more information on static electricity, or assistance with product installation - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 109
you use the server. For more information on power cord set requirements, contact your Authorized Compaq Dealer. General Requirements The following requirements are applicable to all countries: • The length of with the appliance outlet on the computer. Compaq Server Console Switch User Guide C-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 110
be Type VCT or VCTF, 3-conductor, 1.0 mm2 conductor size. Wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7A, 125V) configuration. C-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 111
D Specifications Table D-1: Compaq Server Console Switch 2-Port Specifications Dimensions Height Depth Width Weight Input Power Requirements Rated ) 100-240VAC 50-60 Hz .5-.25A 10o-40o C (50o-104o F) -40o-85o C (-40o-185o F) 50o C (122o F) continued Compaq Server Console Switch User Guide D-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 112
Humidity (noncondensing) Operating 20%-80% Nonoperating 5%-90% Video Modes Supported VGA, SVGA, XGA Table D-2: Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 59 kg (5.70 lb) 100-240V AC 36-2V DC 50-60 Hz N/A 1-.5A 120mA continued D-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 113
Specifications Table D-2: Compaq Server Console Switch 4-Port, 8-Port, and Dual Console 8 Port Specifications (-40o-185o F) 50o C (122o F) Relative Humidity (noncondensing) Operating 20%-80% Nonoperating 5%-90% Video Modes Supported VGA, SVGA, XGA Compaq Server Console Switch User Guide D-3 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 114
Troubleshooting Symptom Probable Cause No video on any computer Loose video connection Defective video cable No power to switch or monitor No video on one computer Video cable problem cable. Turn on the computer connected to that port. continued Compaq Server Console Switch User Guide E-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 115
Table E-1: Video Troubleshooting continued Symptom Probable Cause OSD colors or setup incompatible Incorrect settings in Names, Flag, or or Reset settings to default if necessary by pressing the F10 + Enter keys (for 2-Port console switch only). E-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 116
Table E-2: Status Symbol Troubleshooting Symptom Probable Cause No or shows next to computer number or name (all models except 2-Port) No + when maintenance time can be scheduled.) Then at the console switch press the Esc + Print Scrn keys. continued Compaq Server Console Switch User Guide E-3 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 117
Table E-2: Status Symbol Troubleshooting continued Symptom Probable Cause Recommended Solution shows up on tiered port (all models except 2- switch. Verify that all port settings are set to Default if not connected to a secondary console switch. E-4 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 118
Table E-3: Keyboard Troubleshooting Symptom Probable Cause Keyboard is not working OSD Delay Time in effect Keyboard is not working on Reset button on the back panel of the console switch. Check maximum length of console cable extensions. continued Compaq Server Console Switch User Guide E-5 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 119
Table E-3: Keyboard Troubleshooting continued Symptom Probable Cause Recommended Solution Keyboard never worked Check cable for crossed connections length. Check maximum length of console cable extensions. Replace the console keyboard. continued E-6 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 120
Table E-3: Keyboard Troubleshooting continued Symptom Probable Cause Recommended Solution Keyboards are not working on all computers Keyboard loose computer keyboard cable connections. Check computer to console switch cables for maximum length. Compaq Server Console Switch User Guide E-7 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 121
Table E-4: Mouse Troubleshooting Symptom Mouse error on boot, all computers Probable Cause Loose mouse cable connection Recommended Solution Tighten . Reset mouse through OSD or reset console switch. Reset mouse through OSD or reset console switch. E-8 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 122
deactivate Broadcasting in their OSD Menus. Table E-6: Firmware Update Troubleshooting Symptom Firmware does not download Probable Cause Cable problems File Not Found or Can't Open messages received after typing the file name Incorrect file name or path Recommended Solution Tighten loose cable - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 123
Table E-6: Firmware Update Troubleshooting continued Symptom Probable Cause Recommended Solution Invalid Port Number message received after typing number the program. If a serial cable is not installed or is defective, install a new cable. E-10 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 124
in FLASH, and therefore can be quickly and easily updated. The port communication settings are automatically configured to allow direct downloading from the connected computer. Compaq Server Console Switch User Guide F-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 125
DOS prompt enter: C:\Update.exe then press the Enter key. 5. At the prompt type the file name. The file name has a .bin extension. Press the Enter key. 6. At the prompt enter the serial that the update for the console switch is in process. Go to step 8. F-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 126
Single Entry 7. If C is the drive to which the file is saved, at the DOS prompt enter: C:\UPDATE.EXE updated, a message displays: 100% Complete. Download completed successfully. Thank you for using COMPAQ products. The switch automatically reboots after the update is completed. NOTE: If the update - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 127
locking cable 3-2 possible monitor damage 4-26, 5-21 Commands button 4-5 screen 4-5, 4-8 Compaq authorized reseller xiii Compaq series number A-1 Compaq Server Console Switch features 1-2 rack option kit, contents 2-1 Compaq website xiii Compaq Server Console Switch User Guide Index-1 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 128
of Conformity A-3 device modifications A-4 mouse A-5 features, Compaq Server Console Switch 1-2 Federal Communications Commission notices See FCC methods B-2 grounding straps specifications B-2 wearing B-2 grounding, suggested equipment for B-2 Index-2 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 129
See Snapshot button type, viewing 4-32 typematic rate, viewing 4-32 kit, Compaq Server Console Switch, contents 2-1 Index L language selection 4-1 left mouse button, mouse button left, function 4-2 right, function 4-2 mouse compliance statement A-5 Compaq Server Console Switch User Guide Index-3 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 130
2-10 sliding, attaching to the switch box 2-9 reboot, unattended 3-9 regulatory compliance notices A-2 reset button (OSD) 4-9 button, hardware 3-9 command 4-11 switch 1-2 right mouse button, function 4-2 Index-4 Compaq Server Console Switch User Guide - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 131
on equipment ix system, preventing electrostatic damage to B-1 T technical support xii telephone numbers xii, xiii temperature range 2-Port unit D-1 4- switch configurations 3-10, 3-11 tools, conductive field service type B-2 U unattended reboot 3-9 Compaq Server Console Switch User Guide Index-5 - Compaq 400338-001 | Compaq Server Console Switch User Guide - Page 132
, 2-Port unit D-2 supported modes, 4- and 8-port units D-3 switch from port to port 4-8 W wall plug specifications C-2 warnings disconnect power cord before connecting cables 3-4 do not disable power cord grounding feature 3-5 rack preinstallation 2-1 website, Compaq xiii weight 2-Port unit
Compaq Server Console Switch
User Guide
Part Number 141555-003
October 2002 (Third Edition)