Compaq CQ2000 Warranty and Support - Page 17

Support Information Don't Forget to Register! Go to: http://register.hp.com Registration is quick and easy, and it offers: • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own. • The HP Newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit us at: http://www.hp.com/go/subscribe Where to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period. Where Are My User Guides? The User Guides are on your computer. Click Start, All Programs, and then click User Guides. Documentation is also available at http://www.hp.com/support where you can search for the support page for your model. Software and Connectivity Support America Online U.S.: 1-888-346-3704 Canada: 1-888-265-4357 http://www.aol.com AT&T/SBC 1-800-400-1447 http://www.att.net Comcast 1-800-266-2278 (1-800-COMCAST) http://www.comcast.com Corel http://www.corel.com EarthLink Dial-up customer service and technical support 1-800-890-6356 Broadband customer service and technical support 1-888-829-8466 http://www.earthlink.net HP Photosmart Essential http://www.hp.com/go/pse MSN 1-800-386-5550 http://support.msn.com NetZero 1-800-638-9376 (1-800-NETZERO) http://netzero.net Symantec - Norton Internet Security http://www.symantec.com/techsupp Intuit - Quicken Basic 1-900-555-4688 http://www.intuit.com CyberLink http://www.cyberlink.com 17