Compaq CQ2000 Warranty and Support - Page 7

Software technical support includes assistance with: • Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on non-HP software. Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the Web at: http://www.hp.com/support Contact your authorized HP dealer or authorized service provider, and be sure to have the following information available before you call: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system • Third-party hardware or software • Detailed questions How to Check Warranty and Support Entitlement Please check http://www.hp.com/support for warranty, service and support and product information updates. 7