Compaq Mini CQ10-500 Limited warranty and technical support - (1 Year) - Page 9

using one of these parts, a replaceable part can be sent directly to you. After the part arrives, replace the defective part according to the provided instructions. In cases where the replacement part must be returned to Compaq, you must ship the defective part to Compaq within a defined period, normally fifteen (15) days. The defective part must be returned with the associated documentation in the provided packaging. Failure to return the defective part may result in Compaq billing you for the replacement part. Carry-In Service You have the option to carry your Compaq Product into an authorized service provider, if available, for repair. Refer to the "Contacting Compaq" section later in this document for more information. Send-in and Return Service This Compaq Limited Warranty includes a send-in and return warranty service. Under the terms of send-in and return service, Compaq will ship to you, at Compaq expense, packaging to use to pack your product to ship to Compaq for service; you are responsible for freight costs and insurance for shipping the product to Compaq. You can arrange with Compaq for the inbound shipping and associated costs (to obtain more information call 1-800-652-6672 [1-800-OKCOMPAQ] for detailed costs and instructions), or you may opt to select your own courier and pay shipping costs. If you select your own courier, you are also responsible for insuring any product shipped to the service location and you assume risk of loss or damage during shipping. Compaq will repair the product and return it to you. Compaq will incur all repair and shipping costs for the return of the repaired product Extended Service Plans and Care Packs Compaq offers a variety of extended service plans and Care Packs.* For information on the availability of extended service plans and Care Packs, see the Compaq Web site at http://www.compaq.com/support. *Available in select regions and countries. Extended service plans and Care Packs purchased in one country are NOT transferable to another country or region. English 7