Compaq Presario 1100 Compaq Evo Notebook N1010v Series and Compaq Presario 110 - Page 41
Hard Disk Drive Problems, Keyboard and Pointing Device Problems
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Troubleshooting and Maintenance Troubleshooting Your Computer Hard Disk Drive Problems If the computer's hard drive doesn't spin • Make sure the computer has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the computer. • Remove and reinsert the hard drive-see "To replace the hard disk drive" on page 37. If files are corrupted • Open My Computer, select the disk you want to scan, click File, Properties, and use the Tools tab. • Run the virus-scanning program. See the chapter titled "Basic Operation" in the Reference Guide on the Documentation Library CD included with your computer. • Test the hard disk drive with the e-Diagtools diagnostics-see "Testing the Hardware" on page 44. • If necessary, you can format the hard disk and reinstall the original factory software- see "To recover the factory installation of your hard disk" on page 47. Keyboard and Pointing Device Problems Use these suggestions for built-in or external devices. If the pointer is difficult to control • Adjust the pointer controls: click Start, Control Panel, Printers and Other Hardware, Mouse. If the touch pad doesn't work • Press the touch pad on-off button so the light turns on. • Don't touch the touch pad while the computer is rebooting or resuming from Standby mode. If this happens, try the following: press a key on the keyboard to restore normal operation, or suspend and resume operation using the power button. • If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility-see "To run the BIOS Setup utility" on page 46. • Restart the computer: click Start, Turn Off Computer, Restart. Startup Guide 41