Compaq Presario 6400 Getting Started - Compaq Presario 6000 and 8000 Series Co - Page 86
Hardware Installation
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Finding Help & Support Hardware Installation Symptom A new device is not recognized as part of the system. Problem Device driver is not installed. Device is not seated or connected properly. Cable(s) of new external device are loose or power cables are unplugged. Solution Install the device driver from the CD or diskette provided with the device, or download and install the driver from the device manufacturer's Web site. Alternatively, you may need an updated driver for Windows XP. Contact the device vendor directly for an update. Ensure that the device is properly and securely connected and that the pins in the connector are not bent down. Ensure that all cables are properly and securely connected and that the pins in the cable or connector are not bent down. 7-16 Getting Started