Compaq ProLiant 8000 ProLiant 8000 Servers Maintenance and Service Guide - Page 181

Run the Array Configuration Utility ACU., Hot-Plug Hard Drive Replacement

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6-54 Compaq ProLiant 8000 Servers Maintenance and Service Guide Table 6-16 ADU Diagnostic Messages continued Message Description SCSI Port X Drive ID Y has exceeded threshold(s) The monitor and performance threshold for this drive has been violated. SCSI Port X Drive ID Y is not stamped for monitoring The drive has not been stamped with monitor and performance features. SCSI port X, Drive ID Y may have a loose connection SOLUTION: Turn the system off and attempt to reattach any loose connections. If this does not work, replace the cable(s) and connection(s). SCSI Port x Drive ID Y RIS copy mismatch SCSI Port X, Drive ID Y...SMART predictive failure errors Have been detected in the factory Monitor and Performance data. SOLUTION: Please replace this drive when conditions permit. SMART is unable to communicate with the drive, because the cable is not securely connected, or the drive cage connection has failed. The copies of RIS on drive do not match. A predictive failure warning for this hard drive has been generated, and this indicates a drive failure is imminent. Recommended Action Verify and resolve the threshold that has been violated. To change without destroying the current configuration: 1. Run the Array Configuration Utility (ACU). 2. Change the array accelerator size and save the configuration. 3. Change the array accelerator back to the original size and save again. This should cause ACU to stamp the drive with monitoring and performance features. 1. Turn off the system. 2. Reconnect the cable securely. 3. Restart the system. 4. If this does not solve the problem, replace the cables and connectors as needed. Drive may need to be replaced. Check for other errors. Replace this drive at the earliest opportunity. See "Hot-Plug Hard Drive Replacement Guidelines" prior to performing this operation. continued

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6-54
Compaq ProLiant 8000 Servers Maintenance and Service Guide
Table 6-16
ADU Diagnostic Messages
continued
Message
Description
Recommended Action
SCSI Port X Drive
ID Y has
exceeded
threshold(s)
The monitor and performance
threshold for this drive has been
violated.
Verify and resolve the threshold that has been
violated.
SCSI Port X Drive
ID Y is not
stamped for
monitoring
The drive has not been stamped with
monitor and performance features.
To change without destroying the current
configuration:
1.
Run the Array Configuration Utility (ACU).
2.
Change the array accelerator size and
save the configuration.
3.
Change the array accelerator back to the
original size and save again.
This should cause ACU to stamp the drive with
monitoring and performance features.
SCSI port
X
,
Drive ID
Y
may
have a loose
connection
SOLUTION: Turn
the system off
and attempt to
reattach any
loose
connections. If
this does not
work, replace
the cable(s) and
connection(s).
SMART is unable to communicate
with the drive, because the cable is
not securely connected, or the drive
cage connection has failed.
1.
Turn off the system.
2.
Reconnect the cable securely.
3.
Restart the system.
4.
If this does not solve the problem, replace
the cables and connectors as needed.
SCSI Port x Drive
ID Y RIS copy
mismatch
The copies of RIS on drive do not
match.
Drive may need to be replaced. Check for other
errors.
SCSI Port X,
Drive
ID Y
…
SMART
predictive failure
errors
Have been
detected in the
factory Monitor
and Performance
data.
SOLUTION:
Please replace
this drive when
conditions
permit.
A predictive failure warning for this
hard drive has been generated, and
this indicates a drive failure is
imminent.
Replace this drive at the earliest opportunity.
See
“
Hot-Plug Hard Drive Replacement
Guidelines
”
prior to performing this operation.
continued