Compaq ProSignia 300 SMART-2DH Array Controller Reference Guide
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- Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 1
SMART-2DH Array Controller Reference Guide Second Edition (March 1998) Part Number 295469-002 Compaq Computer Corporation - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 2
Manager, Systempro, Systempro/LT, ProLiant, ROMPaq, Qvision, SmartStart, QuickFind, PaqFax, ProSignia, registered United States Patent and Trademark Office. Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of Compaq Computer Corporation. Microsoft, MS - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 3
iii Contents About This Guide Text Conventions...ix Symbols in Text...x Symbols on Equipment ...x Getting Help ...xi Compaq Web Site ...xi Telephone Numbers ...xi Chapter 1 Features Overview of Features ...1-1 SMART-2DH Array Controller 1-2 Drive Arrays ...1-3 Fault Tolerance ...1-3 Capacity - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 4
Firmware ROMPaq Diskettes...3-1 Materials Needed ...3-2 Creating Diskettes ...3-2 Running System ROMPaq 3-3 Running Option ROMPaq 3-4 Chapter 4 Running the System Configuration Utility System Configuration Utility 4-1 System ...5-2 System Partition ...5-3 SmartStart and Support Software CD 5-3 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 5
v Chapter 6 Installing the Operating System Drivers Novell NetWare/intraNetWare 6-2 Materials Needed ...6-2 Creating Novell SSD Diskettes 6-2 Additional Information 6-3 Installing the Driver ...6-4 Updating the Compaq Insight Manager Agents 6-5 Using Array Configuration Utility for NetWare/ - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 6
6-34 Additional Information 6-35 Installing the Driver 6-36 Controller Ordering...6-36 Partitioning ...6-37 Booting OS/2 from a SMART-2DH Array Controller Drive 6-38 Command Line Switches 6-39 Important Information 6-41 Updating the Compaq Insight Manager Agents 6-41 Banyan VINES 6.0 or - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 7
Striping D-11 Array Accelerator...D-12 Concurrent I/O Request Servicing D-14 Optimized Request Management D-14 Bus Master Data Mirroring D-23 SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: A-FRNT. - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 8
Array Accelerator Board E-2 Array Accelerator Installation E-3 Array Accelerator Switch E-4 Appendix F Upgrading from the SMART SCSI Array Controller Answers Index Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC Last Saved On: 4/1/98 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 9
you are instructed to enter information, type the information and then press the Enter key. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC Last Saved On: 4/1/98 1:31 PM COMPAQ CONFIDENTIAL - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 10
the text of this guide. They have the following Presents clarifying information or specific instructions. NOTE: Presents commentary, shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce the risk of Controller Reference Guide Comments: 295469-002 File Name: A-FRNT.DOC - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 11
disconnect power from the system. Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Web Site The Compaq Web Site has information on this product as well as the latest drivers and - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 12
s Support for drive and array movement s Available in 32-bit PCI Bus Master interface SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: B-CH01.DOC Last Saved On: 2/27/98 11:23 AM COMPAQ CONFIDENTIAL - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 13
interface to the server is a Peripheral speed (up to 132 Megabytes/sec) path between the system board and the SMART-2DH Array Controller. The SMART 2.0 or greater of the PCI Local Bus Specification. DAZ1-1.EPS 1 3 2 Figure 1-1. SMART Array Controller Reference Guide Comments: 295469-002 File Name: B-CH01. - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 14
Drive array technology distributes data across a series of hard drives to unite these physical system. Each method has its advantages, so choosing one requires careful planning for your particular requirements. The fault tolerance methods supported by the SMART-2DH Array Controller and the Compaq - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 15
operating systems with hot-pluggable drives, storage expansion can also be performed online, without shutting down the server operating system. 2DH Array Controller Reference Guide Comments: 295469-002 File Name: B-CH01.DOC Last Saved On: 2/27/98 11:23 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 16
memory bus speeds. The Array Accelerator feature may be disabled by software if desired. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: B-CH01.DOC Last Saved On: 2/27/98 11:23 AM COMPAQ CONFIDENTIAL - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 17
the board is first installed. During server power up with discharged Array Accelerator batteries, Power-On Self-Test (POST) displays the code "1794," indicating that the Array Accelerator is disabled. This is not a problem that requires action on your part. The Array Accelerator is automatically - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 18
view of Compaq drive array configurations s Provides express or custom initial configuration s Supports easy capacity expansion s Supports RAID 0, basis SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 19
server, the following considerations apply: s Each SMART-2DH Controller has two independent SCSI channels, each of which supports used for external storage. In some servers, a connector panel is provided for Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 20
servers and storage systems supporting hot-pluggable drives. s Drives should not contain termination. Compaq servers and internal cabling provide the required termination of the SCSI bus. s Compaq hard drives supported drives in ProLiant servers and storage systems, you must manually set the SCSI - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 21
are using a server or storage system that does support hot-pluggable drives, do not power down the system or take it offline. Simply plug the new drives into vacant bays. 4. Configure drive array. See "Capacity Expansion" in Chapter 5 for instructions on using the Compaq Array Configuration Utility - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 22
Decide on a fault-tolerance method. Review Appendix D, "Understanding Drive Arrays," the same logical drive. Your system automatically redistributes the data according firmware is the latest revision (currently 2.02). s System power is OFF (includes all system Guide Comments: 295469-002 File Name: C-CH02.DOC Last - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 23
met, follow these steps to move drives: 1. Power system OFF. 2. Move drives. 3. Power system ON. A 1724 POST message should indicate that (optional). SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 24
5, and 6 constitute Array B. Controller 2 has no arrays. NOTE: A spare can be added as part of an array during this process. However, it will not be restored as a spare until you run : SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02.DOC Last Saved On: 2/27/98 11: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 25
, then: 1. Power system OFF. 2. Move array (include all drives in the array). SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM COMPAQ CONFIDENTIAL - NEED - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 26
Power system ON. A 1727 POST message should indicate that logical drives were added to the configuration. If the system comes up with a 1785 (Not Configured) POST message, turn the system : SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02.DOC Last Saved On: 2/27/98 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 27
B ID4 "Failed ID4 x " ID3 d ID3 ID2 c ID2 ID1 b Array A ID1 Array A ID0 a ID0 "Failed" SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: C-CH02.DOC Last Saved On: 2/27/98 11:25 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 28
data across all moved arrays. 1. Power system OFF. 2. Move the array back to it was in the consolidated configuration. 3. Power system ON. 4. Each controller will indicate a 6. Reboot the system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 29
the new SMART-2DH Array Controller in your server, you must run System ROMPaq to update the system firmware. Use the instructions below to create diskettes with the latest version of System ROMPaq from the Compaq SmartStart and Support Software CD supplied with the SMART-2DH Controller. ROMPaq - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 30
SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create Support Software. 3. From the Diskette Builder screen, scroll down the list and select one of the following three ROMPaq selections: System ROMPaq Firmware Upgrade Diskette for Compaq ProLiant Servers - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 31
hardware installation. This will ensure that the server will recognize the SMART-2DH Controller and not hang up on boot. To run System ROMPaq: 1. Place the System ROMPaq diskette in the server diskette drive. 2. Boot the server by turning on the power. 3. Press Enter at the Welcome screen. 4. At - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 32
Utility. 9. Remove the System ROMPaq diskette and reboot the server by cycling the power (cold boot). If you have not yet installed your new SMART-2DH Controller, you may do so at this time. Running Option ROMPaq Option ROMPaq is used to update the firmware on Compaq options. Use Option ROMPaq - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 33
ROMPaq diskette 1 in the server floppy drive. 2. Boot the server by turning on the power. 3. Press Enter at the Welcome screen. 4. At the Select A Device screen, select: ALL COMPAQ SMART-2DH Controller(s) from the list of programmable devices. Press Enter. 5. If the ROM firmware in the SMART-2DH - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 34
press Enter if you wish to reprogram another Compaq option. Repeat steps 4 - 7. 9. If you are finished with reprogramming options, press Esc to exit the ROMPaq Utility. 10. Remove the Option ROMPaq diskette and reboot the server by cycling the power (cold boot). To upgrade additional options in the - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 35
from the Compaq SmartStart and Support Software CD supplied with the SMART-2DH Array Controller Option Kit and the Compaq server. You may already have a version of this utility in the system partition of the boot disk; however, you will need Compaq SmartStart and Support Software CD version 3.40 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 36
diskettes of the latest version of the System Configuration Utility from the Compaq SmartStart and Support Software CD. See the following section, "System Configuration Diskettes," for instructions on creating these diskettes. If your server has a bootable CD-ROM drive, proceed to "Running the - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 37
Configuration Utility To run the System Configuration Utility: 1. Place the Compaq SmartStart and Support Software CD in the server CD-ROM drive. or Place the System Configuration Utility diskette 1 in the server floppy drive. 2. Reboot the server. 3. During the boot process, several messages are - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 38
system board, must be assigned a unique order number. First The primary disk controller that contains the boot disk. The first disk drive on this controller is the one that the server will boot : SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: E-CH04.DOC Last Saved On: 2/27 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 39
Compaq Integrated Controller and set the Controller Order manually, as described above. When installing a SMART-2DH Controller in a system the added disks. Online Recovery Server Status This function indicates whether the Windows NT. For Windows NT, PCI Memory Overlay should be set to No Overlay. - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 40
the switch setting on the Array Accelerator from 16 MB to 4 MB, as shown in Figure 4.1. This change works for all operating systems. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: E-CH04.DOC Last Saved On: 2/27/98 11:28 AM COMPAQ CONFIDENTIAL - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 41
switch positions 2. Review and CD or System Configuration diskette and verify that the server will boot normally without POST errors. System Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: E-CH04.DOC Last Saved On: 2/27/98 11:28 AM COMPAQ - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 42
This chapter provides instructions for using the Compaq Array Configuration Utility SmartStart and Support Software CD, is a graphics-based application that helps you configure the Compaq Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 43
system ROM with System ROMPaq. 3. Run Option ROMPaq to update the controller firmware, option ROM, and drive firmware. 4. Run the System system partition, SmartStart and Support Software CD, and, diskettes. Accessing Online If the server you Controller Reference Guide Comments: 295469-002 File Name: F- - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 44
Configuration Utility from diskettes made using the Diskette Builder feature on the SmartStart and Support Software CD. 1. Boot the server from the Compaq SmartStart and Support Software CD. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 45
the Array Configuration Utility 2. From the Compaq System Utilities screen, select Create Support Software. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 46
and select Compaq Array Configuration Utility for Microsoft Windows and Windows NT. 4. Follow the instructions on the into the disk drive. 2. Restart the server. Configuration Wizards When you start the Array , the configuration wizard takes over to guide you through the configuration process. The - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 47
1. Choose a controller for the array. 2. Group physical drives of the same size into an array. 3. Subdivide the array into one or more logical drives. The Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 48
Data Guarding. The fault tolerance method for all logical drives on Array B is RAID 1, Drive Mirroring. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 49
shown in Figure 5-2. Figure 5-2. Controller buttons The controller settings screen is displayed, as shown in Figure 5-3. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 50
operating system on the controller settings screen. Figure 5-3. Controller Settings screen SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 51
the same size. The SMART-2DH Array Controller treats all the drives as the same size as the smallest drive in the same array. If you mix drive sizes, the capacity Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 52
multiple arrays. However, spare drives should have the same or larger capacity than the drives in the array. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 53
, assuming you installed the correct drives in both ports before you ran the Array Configuration Utility. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 54
) option and provide information regarding the drive size and array accelerator. 1. Select Array A Enable button. 5. The Logical Drive Size area shows a graphical representation of Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 55
should now look like the following figure. Figure 5-8. Example array - Configuration View screen with two arrays Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 56
Server option: 1. Use the System Configuration Utility to turn off the Recovery Server use the System Configuration Utility to enable the Recovery Server feature. Capacity 2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 57
A. 2. Click the Expand button. 3. Select the unassigned 1.05-GB drive. 4. Click Assign Drive(s) to Array button. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 58
Set the fault tolerance, array accelerator, and size for logical drive 2. 8. Click the Next button power loss, capacity expansion process information is temporarily stored in the array accelerator memory Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 59
described in the following paragraphs. Menu Bar The menu bar contains the following pull-down menus: Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 60
and create online spares. s View - lets you to switch between the Physical Drive View or the Logical Drive View all the controllers installed in the present system. You can select which controller you Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 61
list box, to select either the Physical or Logical view. Figure 5-13. View Configuration List box Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 62
specific physical drive, i.e., the spare, or to identify the external drives attached to a controller. This feature works with firmware The Drive View box lets you to switch between the logical and physical drive views. Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 63
after you select a logical drive in the Configuration View list box. Figure 5-17. Logical Drive buttons Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 64
amount of memory allocated to System, set the Rebuild Priority, Expand Priority, and Accelerator Ratio. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 65
5-24 Running the Array Configuration Utility Figure 5-18. Controller Settings screen Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: F-CH05.DOC Last Saved On: 2/27/98 11:38 AM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 66
To create an array, select the drives to be part of the array, then click the Assign Drive size. If you mix drive sizes, the SMART-2DH Array Controller treats all the drives as the same size Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 67
20. Create Logical Drive screen The Logical Drive Size area shows a scale marked with the amount of drive capacity available for a logical drive. The utility does not allow you to create a logical drive larger than the maximum supported by the operating system. The purple (left) band above the scale - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 68
that describes the problem. Error and warning messages include instructions to correct configurations. If a warning message indicates "Internal Error Has Occurred" and cites an error code number, the problem requires assistance from Compaq technical support. See "About This Guide" at the beginning - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 69
supplied by the CPQDAOPT.NLM will occur automatically. The SMART-2DH Controller is supported by SmartStart 3.40 or later. See the documentation that came with SmartStart for installation instructions. Before installing the drivers, you should have: s Updated your system firmware by running System - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 70
6-2 Installing the Operating System Drivers s Used the Array Configuration Utility to configure your drive array(s) Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED TO KNOW - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 71
drivers and documentation for Compaq options in a NetWare/intraNetWare environment. To create the diskettes: 1. Boot the server from the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create Support Software. SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 72
to obtain the support documentation. Follow the instructions on the screen to create the Novell SSD diskette(s). Additional Information Novell SSD Disk 2 contains the latest information about using Compaq options in a NetWare/intraNetWare environment, including the driver installation procedure - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 73
to the primary DOS partition on the boot drive in the server. This is where the NetWare/intraNetWare server files are located, usually drive c: copy A:\drv_arry\cpqda386.dsk C:\nwserver 3. Edit the STARTUP.NCF file so that the driver loads automatically at system startup. With any DOS editor, add - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 74
the agents. If you did not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation, you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to the documentation included with - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 75
environment. When you use the Compaq System Configuration Utility to configure your server with intraNetWare, the memory options default so that linear memory is used. To verify the setting, run the Compaq System Configuration Utility and view the Compaq Memory settings. Make sure that a linear - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 76
NetWare/intraNetWare using SmartStart, it is not necessary to run this utility. Using CPQDAOPT On New NetWare/intraNetWare Servers Before you load CPQDAOPT on your new NetWare/intraNetWare server, make sure you have followed the instructions for installing NetWare/intraNetWare from CD found in the - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 77
logged into the server, type: copy A:\drv_arry\cpqdaopt.nlm f:\system\cpqdaopt.nlm SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 78
Installing the Operating System Drivers Using CPQDAOPT on Existing NetWare/intraNetWare Servers If CPQDAOPT is already installed in the server's SYSTEM directory, use the following steps to run the NLM. 1. Load the Compaq Drive Array Optimization NLM by executing the following server console command - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 79
size on your server. In some cases, increasing the size of the cache buffers on a NetWare/intraNetWare server may slow I/O performance. 8. If you must enlarge the cache buffer size To avoid this problem, you must mirror logical drives on separate arrays. Use the Compaq Array Configuration Utility - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 80
is to configure your drive system with some form of fault-tolerance. To ensure a quick and transparent recovery, Compaq recommends that you configure your capacity. s Follow the instructions in the sections below for replacing a drive for your particular server configuration. DOS Partitions and - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 81
NCF and Novell disk drivers. To prevent NetWare/ Power down your server. 2. Replace the failed drive. 3. Reboot the system with the Compaq System Configuration Utility diskette. 4. Select the option to install a System Partition on your DOS boot device. This partition should contain the Compaq System - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 82
SERVER.EXE INSTALL.NLM VREPAIR.NLM MONITOR.NLM CLIB.NLM STREAMS.NLM 10. Copy the required disk drivers, LAN drivers -pluggable drives in a ProLiant server or storage system this is done by Power on the server, if applicable. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 83
firmware Disk 1 NFT The failure messages are recorded on the server console and also in the server error log file, which may be viewed using the ) SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 84
power off the unit. 6. Insert the replacement physical drive in the same drive bay where the failed drive was located. The physical drive must be the same capacity as the failed drive. Be sure that all cable connections are securely in place. For replacements in a ProLiant server or storage system - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 85
drive data at this point. Delete any old, invalid data and recreate a new partition on the logical drive. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 86
the Operating System Drivers 10. Return because another process has it locked, load MONITOR and look at the System Resources option to determine which NLM has locked the device. It may King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/ - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 87
valid partition. For hot-pluggable drives in a ProLiant server or storage system, record the location drive bay of the failed physical drive. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 88
6-20 Installing the Operating System Drivers For hot-pluggable drives, after you secure the drive in the bay, the LEDs on failed drive it is replacing. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 89
NetWare/intraNetWare Servers" in driver should reactivate the failed logical drive. A console alert will be sent by the driver and look at the System Resources option to server volume. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 90
items to manually install the SMART-2DH Controller Windows NT driver on your server: s Compaq SmartStart and Support Software CD (supplied in the SMART2DH Array Controller Option Kit) s Blank diskettes s Access to a server or workstation with a bootable CD-ROM drive. This may be the system in which - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 91
the driver installation procedure. We encourage you to review this information and, where different from the instructions shown here, use the instructions provided in NTREADME.HLP on the Compaq SmartStart and Support Software CD (via the Windows NT SSD diskettes) that was supplied with your - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 92
6-24 Installing the Operating System Drivers t Windows NT Device Driver Specifics t Compaq SCSI Controller Support t Compaq Drive Array Support t Installing the Compaq Drive Array Driver during Windows NT Installation t Installing the Compaq Drive Array Driver after Windows NT Installation t - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 93
Program Manager, select File Run. 4. Enter the following: A:\setup SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 94
that can be installed on your server will appear. The highlighted drivers represent detected systems that will be installed by default. If you have previously installed the SMART-2DH Controller board in this server the Compaq SCSI Controllers Support Install/Remove option will be highlighted. If - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 95
Drive Array in the list of displayed controllers and press Enter. 8. After the driver has been loaded into memory, the Setup program will return to the screen displayed in step 4. Compaq Drive Array should now appear in the list of recognized mass storage devices. If it is necessary to install - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 96
Compaq SMART-2DH Controller Driver after Windows NT Installation Execute the Setup program in the root directory of the Windows NT Support Software Diskette utility to install or update the driver. This installation program will copy the appropriate driver and configure the system to use this driver - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 97
, shut down Windows NT, and reboot the server to load the driver. Updating the SMART-2DH Controller Driver Updating the SMART-2DH Controller driver is a two-step process: removing the driver, then re-adding the driver. With the new Compaq Support Software Diskette for Windows NT Setup program, you - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 98
and reboot the system to load the driver. Removing the SMART-2DH Controller Driver IMPORTANT: DO NOT remove this driver if the system is booting from a Select Custom Setup. NOTE: The Compaq Array Driver will only be displayed in the Custom Setup menu if the Array driver is detected. It will only be - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 99
the agents. If you did not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation, you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to the documentation included with - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 100
encourage you to use SmartStart to upgrade your operating system. SmartStart is supplied with the server or may be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Getting the Driver and Installation Information The latest drivers and support files for SCO OpenServer - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 101
EFS for SCO OpenServer 5 diskettes: 1. Boot the server from the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create Support Software. 3. From the Diskette Builder screen, select Create Support Software Diskettes from CD only. 4. Scroll down the list - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 102
Insight Manager support for the SMART-2DH Controller. If you did not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 103
6-35 Installation of the Compaq SMART-2DH Array Controller is now complete. Reboot the server to begin using the array controller. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 104
items to create a set of Compaq EFS for SCO UnixWare 2.1 diskettes: s Compaq SmartStart and Support Software CD (supplied in the SMART- 2DH Controller Option Kit) s Blank diskettes s Access to a server or workstation with a bootable CD-ROM drive. This may be the system in which you are installing - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 105
6-37 1. Boot the server from the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create Support Software. 3. From the Diskette Builder screen, select Create Support Software Diskettes from CD only. 4. Scroll down the list and select Compaq SCO OpenServer - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 106
6-38 Installing the Operating System Drivers If you did not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation, you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 107
following items to manually install the SMART-2DH Controller OS/2 driver on your server: s Compaq SmartStart and Support Software CD (supplied in the SMART2DH Controller Option Kit) s One blank diskette s Access to a server or workstation with a bootable CD-ROM drive. This may be the system in which - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 108
40 Installing the Operating System Drivers Additional Information Readme files containing the latest information about OS/2, including the driver installation procedure, are Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 109
so that it appears after the BASEDEV statement corresponding to the boot driver. 4. Save the updated CONFIG.SYS file and exit the editor. 5. Perform a normal system shutdown and reboot the server to load the new driver. Controller Ordering There are two factors that determine controller ordering - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 110
, since it cannot be primary, the system must boot from the Compaq SMART-2DH Array Controller (controller order = First). Partitioning The following are limitations for OS/2 on any computer system: s Any FAT partition cannot be larger than 2 GB (2048 MB) in size. s It is recommended that you do - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 111
-2DH Array Controller Drive This section describes additional information on booting a system from a Compaq SMART-2DH Array Controller. The CPQARRAY.ADD driver must always be present when booting from a SMART-2DH Controller (the Compaq IAES is not a bootable device). If a SMART-2DH Controller is - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 112
System Drivers Command Line Switches In certain situations you may want to modify the standard behavior of the Compaq ADD driver. Several command line switches have been made available for this purpose. The syntax of the command line switches is: 1. /PERF:[memory blocks] This command line switch - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 113
only supports the /I parameter, to ignore a controller. The following unit parameter is available: /I SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM COMPAQ - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 114
you are using Compaq Insight Manager you will also need to update the Insight Agents for this monitoring utility for support of the new SMART-2DH Controller. If you used SmartStart 3.40 or later to install the operating system on a new SMART-2DH Controller installation or upgrade your driver in an - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 115
not use SmartStart 3.40 or later as part of your SMART-2DH Controller installation you must manually update the Insight Agents. The correct agents can be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Refer to the documentation included with Compaq Insight Manager - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 116
an existing Banyan VINES 6.x and 7.x Server/SMART-2DH Controller system. Materials Needed You will need the following items to manually install the Banyan VINES driver for the SMART-2DH Controller on your server: s Compaq SmartStart and Support Software CD (supplied in the SMART2DH Controller Option - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 117
contains a short description of the drivers ( a single Compaq driver supports the SMART2 series of controllers) and includes a procedure for installing the SMART2DH Controller driver. To access this file, follow the instructions on the diskette label. Installing the Driver To install the SMART-2DH - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 118
installation or to upgrade the driver in an existing Windows 95 server/SMART-2DH Controller system. The latest drivers and support files for Windows 95 as well as information about installing the driver is located on the Compaq SmartStart and Support Software CD supplied with the SMART-2DH - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 119
95 Diskettes To create the diskettes: 1. Boot the server from the Compaq SmartStart and Support Software CD. 2. From the Compaq System Utilities screen, select Create Support Software. 3. From the Diskette Builder screen, select Create Support Software Diskettes from CD only. 4. Scroll down the list - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 120
boards to Enabled. 4. Configure your drive array with Array Configuration Utility. Be sure to select Windows 95 as the primary operating system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: G-CH06.DOC Last Saved On: 2/27/98 12:01 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 121
the server for the new settings to take affect. NOTE: To install SMART-2DH Controller as a primary controller, you must have the additional SMRT.SYS driver in CONFIG.SYS before booting. Refer to the README.TXT file on the Windows 95 diskettes. Interrupt 13h BIOS Support Interrupt 13h BIOS support in - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 122
6-54 Installing the Operating System Drivers t Set the Controller Order of all other SMART-2DH Controller with the Compaq Array Configuration Utility. Be sure to select Windows 95 as the primary operating system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 123
-free work stations. s Place parts on a grounded surface before removing them from their container. s Avoid touching pins, leads, or circuitry. s Always be properly grounded when touching a static-sensitive component or assembly. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 124
the part. NOTE: For additional information on static electricity, or assistance with the installation of this product, contact your Authorized Compaq Service Provider or refer to the Maintenance and Service Guide. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 125
2DH Controller Table B-1 SMART-2DH Controller Specifications Dimensions Height Length Thickness (including Array Accelerator) Total Weight (including Array Accelerator) Temperature Range Operating Shipping Relative Humidity (non condensing) Operating Non-operating Power Required +5V +12V -12V Heat - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 126
B-2 Specifications SCSI Port Connectors (internal and external) 68-pin Wide-Ultra SCSI/Fast-Wide SCSI-2 (Wide SCSI) Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: I-APPB.DOC Last Saved On: 2/27/98 12:02 PM COMPAQ CONFIDENTIAL - NEED TO KNOW - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 127
42 DB2* 9 Ground 43 DB3* 10 Ground 44 DB4* 11 Ground 45 DB5* 12 Ground 46 DB6* Continued SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: I-APPB.DOC Last Saved On: 2/27/98 12:02 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 128
B-4 Specifications 68-Pin Wide SCSI Connector Pin Assignments Continued Pin Signal Pin 13 Ground MSG* SEL* C/D* REQ* I/O* DB8* DB9* DB10* DB11* Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: I-APPB.DOC Last Saved On: 2/27/98 12:02 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 129
Flat Connector Panel for Rack-Mountable Servers Option Slot Connector Panel Connector Panel (P/N 199595-002) SCSI Cable Adapter Compaq SmartStart and Support Software CD and Storage and Options Library CD SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 130
bus. Therefore, individual SCSI drives in Compaq servers should not contain bus termination. External SCSI devices must also provide termination for the SCSI bus. This is supplied in Compaq external storage systems such as the ProLiant Storage System or SCSI Storage Expander. Therefore, individual - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 131
Compaq Service Provider. SCSI Cable Connectors To help identify the SCSI cables required for SMART-2DH Controller installation in the various configurations of Compaq servers Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 132
-2 (Standard SCSI) 50-Pin Figure C-2. Identifying SCSI Cable Connectors Internal Fast-SCSI-2 (Standard SCSI) 50-Pin Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: J-APPC.DOC Last Saved On: 2/27/98 12:03 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 133
were with the original controller. In all cases drives within a volume must keep their same relative order. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: J-APPC.DOC Last Saved On: 2/27/98 12:03 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 134
configure your SMART-2DH Controller, review the following general information so systems view logical drives as a single, contiguous storage space, although it is made up of parts Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 135
2 Drive Array Daz-9-16.EPS Figure D-3. Drive array with six physical drives and two logical drives Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 136
per controller). s For maximum space efficiency, all drives in a single array should be the same capacity. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 137
part of any one logical drive residing on each physical drive is the same size be the same size. Logical drives Logical drives in an array may be different sizes. s Logical drives in an array may the same size. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 138
a more reliable system including distributing data that provides data redundancy to increase system reliability and performance. There are Table D-1 lists the supported RAID levels and illustrates how Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 139
* All drives are the same capacity If you require a fault-tolerant system for critical data, Compaq recommends using RAID 5 for maximum storage space efficiency or RAID 1 if I/O : SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 140
drives to reconstruct data from the failed drive. This allows the system to continue operating with a slightly reduced performance until you replace SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 141
drive. This allows the system to continue operating with supports RAID 4 for backward compatibility. Because RAID 5 provides the same benefits with higher performance, Compaq recommends using RAID 5 instead of RAID 4. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 142
mirror drive provides a backup copy of the files and normal system operations are not interrupted. The mirroring feature requires a minimum of the data SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 143
spare to further improve your system's fault tolerance. An online system fault tolerance by automatically replacing a failed drive and quickly restoring the system to full RAID fault tolerance protection. During the time the system unassigned physical drive and the system must be running some type - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 144
assigned to all volumes in an array and can be assigned to multiple arrays connected to the same controller. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 145
the performance of the operating system. For example, consider an operating system that typically requests data in 4 5 6 7 8 9 DATA 1 2 3 4 5 6 7 8 9 Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 146
burst immediately into system memory at PCI bus speeds. Data and ECC memory protect the cache memory. This allows server failed before the cached data could be stored on a drive. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 147
days. When power is restored to the system, an initialization system power is present. If posted writes were stored in the memory of the Array Accelerator and power loss occurs, you must reinstate power your system will continue to run without interruption. During Power-On Guide Comments: 295469-002 File Name: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 148
. Figure D-9 illustrates concurrent request servicing. User 1 Request User 2 requests from the operating system. The controller then Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 149
PCI bus during high-speed transfers. This allows the system processor to handle application processing or other types of tasks. -speed transfers are particularly important when the supported models are used in conjunction with multiple Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 150
. Both logical drives are then included in the drive array with expanded storage capacity. See Figure D-11. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 151
ProLiant Storage Systems with a total of 10 drives and you want to expand this to the 14-drive maximum supported Utility, which is located on the Compaq SmartStart and Support Software CD, to start the expansion process as Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 152
portion of one or more logical drives and the portion sizes can only total the size of the smallest drive. While you are not prevented server be powered down to add or remove the drive. All ProLiant Servers and Storage Systems support hot-pluggable drives. SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 153
Storage System or Rack-Mountable Compaq ProLiant Server) The following items are not SMART-2DH features, but are functions possibly supported by the operating system: s Controller duplexing s Software based drive mirroring Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 154
up time, cable problems, and functional tests server model. Other Compaq options such as Compaq Insight Manager and Compaq Server Manager/R provide additional drive failure features. See your Authorized Compaq Reseller for more information on these products. SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 155
data recovery are functions of the SMART-2DH Controller; they operate independently of the operating system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 156
data loss when the Storage System is turned back on. If a drive fails, the Service Required LED on the front panel of the Compaq ProLiant lights, indicating that a problem has occurred. Refer to the Compaq ProLiant and Rack-Mountable ProLiant Servers Reference Guide for more information on replacing - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 157
Arrays DAZ9-12.EPS Drive Indicators OK to remove drive if not part of fault-tolerant configuration OK to remove failed drive DO NOT remove conditions Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 158
and SMART-2DH Controller service all requests. Controller systems support system for implementation. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM COMPAQ - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 159
D-26 Understanding Drive Arrays Compaq recommends using hardware-based fault tolerance instead of software-based fault tolerance (s) and fault tolerance. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: K-APPD.DOC Last Saved On: 2/27/98 12:06 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 160
Array Accelerator The Compaq SMART-2DH without board power, even if the Array Accelerator is removed from the SMART-2DH Controller. s The memory is Error SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 161
SMART-2DH Controller from the system. 1. Perform a normal system shutdown. 2. Unplug the server from the ac mains. surfaces, allow the internal system components to cool before touching. 3. Open the server to gain access to 2DH Array Controller Reference Guide Comments: 295469-002 File Name: L-APPE.DOC Last - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 162
local regulations or returned to Compaq Computer Corporation by established parts return methods. Array Accelerator Installation the holes (3). SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: L-APPE.DOC - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 163
may be activated to fine tune system performance for 16-MB operations utilizing multiple controllers, as shown in Figure E-3. 16 MEG 4 MEG Figure E-3. Array Accelerator switch positions Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: L-APPE - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 164
manual To upgrade your system by replacing the SMART driver upgrade process is OS-dependent but is not difficult. See the readme information for your OS on the Compaq SmartStart and Support Software CD for more information depending on your OS. SMART-2DH Array Controller Reference Guide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 165
Compaq SmartStart and Support Software CD included in the SMART-2DH Array Controller option kit. Due to possible data loss, do not use System ROMPaq version 2.21 distributed on Support Software CD v1.18 or 1.19 or on SmartStart 2.50 or 2.50a. Review Chapter 2 in this guide for specific instructions - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 166
for Internal Standard 50-Pin SCSI Drives in ProSignia, ProLiant 1500, ProLiant 4500, SCSI Drives in ProSignia, ProLiant 1000, or ProLiant 2000 or ProLiant 5000 50-Pin Port 1 Port 1 SMART Controller Y Cable Port 2 To Standard SCSI ProLiant Storage System 50-Pin OR 50-Pin To Fast-Wide - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 167
with the ProLiant Storage System. For more detailed information on cable connections for your system, refer to Chapters 3 through 7, depending on your Compaq server type. 6. Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: M-APPF.DOC Last Saved On: 2/27/98 12: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 168
server and run the Compaq System Configuration Utility (Version 2.35B or later). It can be run from the SmartStart and Support Software CD, from the System SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 169
is normal. s Amber LED will be illuminated on the front of a ProLiant Storage System if failed drives are inside (other problems such as fan failure or over-temperature conditions will also cause this LED to be illuminated). s A Power-On Self-Test (POST) message will list failed drives whenever the - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 170
Problems such as reduced system performance or disk errors reported by the operating system do not necessarily imply that a drive has or has not been failed. If drive failures or repeated errors are suspected, Compaq -2DH Array Controller Reference Guide Comments: 295469-002 File Name: N-APPG.DOC Last Saved - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 171
non-correctable disk errors to prevent completion of the Automatic Data Recovery process (discussed below). SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: N-APPG.DOC Last Saved On: 2/27/98 12:09 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 172
blinking online LED). Non-hot-pluggable drives should only be replaced while the system power is OFF. On all non-hot-pluggable drives, be sure to check Array Controller Reference Guide Comments: 295469-002 File Name: N-APPG.DOC Last Saved On: 2/27/98 12:09 PM COMPAQ CONFIDENTIAL - NEED TO KNOW - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 173
system power is OFF, the controller will display a Power-On Self-Test (POST) message during the subsequent system will be displayed at the next system restart. Replacement drives are not Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 174
logical drive is suspect. Fault tolerance may be compromised due to non-drive problems such as a faulty cable, faulty storage system power supply, or a user accidentally turning off an external storage system while the host system power was on. In such cases, the physical drives do not need to be - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 175
further drive problems in the future. After these (multiple) drives are replaced, the fault tolerance may again be compromised, power may need drives. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 176
corrective actions for troubleshooting. Detailed information and corrective actions are listed below. NOTE: SCSI port 1 refers to internal or external drives attached to the internal port 1 connector. SCSI port 2 refers to external drives installed in a Compaq ProLiant Storage System attached to the - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 177
Accelerator Memory Size Change with one having different memory size. Select F1 key to was attached when the power was off. The The maximum number of logical drives supported is 32-additional logical drives - ISA cards with 16-bit memory cannot be configured in Remove or Guide Comments: 295469-002 File Name: O- - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 178
memory range C0000 to DFFFF along with SMART-2/E 8-bit Option ROM due to EISA bus limitations. Please remove or reconfigure your ISA card. (RESUME = F1 KEY) disabled on the SMART-2/E controller via the System Configuration Utility if a SMART-2/E is not the primary (boot reset or power cycle occurs - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 179
= F1 OR F2 KEY) replace the Array Accelerator board if capacity expansion is in progress. continued Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On: 2/27/98 12:10 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 180
ProLiant power switch - external drives must all be powered up before or at the same time as the main system. Check cables. If retry does not help, try replacing the cable, ProLiant firmware, ProLiant backplane, or the SMART-2 Controller. 1776 Slot x Drive Array - SCSI Port (y) Termination Problem - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 181
fan in tower servers or storage systems. If fan is not operating, check for obstructions and check all internal connectors. Replace unit side panel if removed. If the ProLiant Storage System power LED is amber instead of green, this indicates a redundant power supply Guide Comments: 295469-002 File Name: O-APPH - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 182
configured on a controller with a newer firmware version. (1) Run the Compaq Array Configuration Utility. (2) Turn off system and check SCSI cable connections to make sure drives are attached properly. (3) Run the Compaq System Configuration Utility. (4) Turn system power OFF and swap SCSI port - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 183
x needs replacement as soon as possible. A loose or defective cable may also cause this error. continued Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On: 2/27/98 12:10 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 184
. -ORIf this message was not due to a bad power cable connection, and the drive was not replaced, this could indicate a defective SCSI cable. Contact your Authorized Compaq Service Provider. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 185
While the system was in use, power was interrupted while data was in the Array Accelerator memory. Power was not to the correct drive array. -OrRun the Compaq System Configuration Utility to clear data in the Array SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 186
disabled. Press F2 to acknowledge the data loss and reenable the logical drives. Restore data from backup. SMART-2DH Array Controller Reference Guide Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: O-APPH.DOC Last Saved On: 2/27/98 12:10 PM - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 187
in this guide where you can find more information. Q. How many SMART-2DH Controllers can I install in my system, and how many internal and external drives? A. The maximum number of SMART-2DH Controllers you can install in your system depends on your server and several other factors specific to your - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 188
installed in a Compaq ProLiant Server, a Rack-Mountable Compaq ProLiant Server, a Compaq ProLiant Storage System, or a Rack-Mountable Compaq ProLiant Storage System, the SCSI IDs are automatically set according to the bay in which the drives are installed and do not need to be manually set." If your - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 189
No, you will not receive the external SCSI cable with your server. However, the required cable is supplied with Compaq ProLiant Storage systems. Q. I do not have any hard drives in my server, but I am connecting it to a Compaq ProLiant Storage System which has several hard drives. Which SCSI port do - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 190
upgrade the firmware in your server to the latest revisions prior to installing a SMART-2DH Controller in an existing system. Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: 295469-002 File Name: P-APPI.DOC Last Saved On: 2/27/98 12:13 PM COMPAQ CONFIDENTIAL - NEED - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 191
, something that can be a problem in the firmware of many third-party drives. Also, Compaq drives feature a unique Pre-failure Warranty. Contact your dealer for more information on Compaq Pre-failure Warranty. Q. Why do the drive activity lights light up on some drives when my system is idle? A. The - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 192
from System Partition 5-3 starting 5-2 Windows NT support 5-2 Array. See Drive array. Index-1 Auto reliability monitoring D-19 Automatic data recovery G-5 failure of G-5 B Banyan VINES additional information 6-43 creating the Support Software Diskette (SSD) 6-42 installing the driver manually 6-43 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 193
Device drivers servicing server 2-3 planning considerations 2-2 supported by SMART-2DH 2-2 Duplexing controller D-23 Dynamic sector repairing D-19 Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: File Name: Q-INDEX.DOC Last Saved On: 2/27/98 12:14 PM COMPAQ - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 194
(ECC) Memory. See ECC Memory Error messages Firmware updating 3-1 Flashing the ROM 3-1 G Getting Help xi Grounding methods A-2 H Help, Array Configuration Utility 5-5 Hot-pluggable drives D-21 replacing D-22 http://www.compaq.com xi I Icons. See Symbols on Equipment IDs SCSI C-2 Installing drivers - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 195
installing driver manually 6-4 Novell SSD diskettes 6-2 recovering drives 6-13-6-18 software-based drive mirroring 6-10 updating Compaq changes to current installation 2-1 Memory, ECC. See ECC Memory Writer: Pamela King Project: SMART-2DH Array Controller Reference Guide Comments: File Name: Q- - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 196
37 driver information 6-34 installing driver manually 6-36 SmartStart, using 6-34 SSD diskette 6-34 troubleshooting 6-41 updating Compaq Insight Manager agents 6-41 P PCI 1-2 PCI bus. See PCI PCI memory overlay setting 4-5 modifying 4-6 Physical and Operating Specifications B-1 Physical memory space - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 197
3-1 Running Array Configuration Utility online 5-2 SmartStart or Support Software CD 5-3 system partition 5-3 S SCO OpenServer 5 6-28 creating EFS diskettes 6-29 SmartStart, using 6-28 updating Compaq Insight Manager agents 6-30 SCO UnixWare 2.1 and later driver information 6-31 EFS diskettes 6-31 - Compaq ProSignia 300 | SMART-2DH Array Controller Reference Guide - Page 198
Specifications B-1 Starting Array Configuration Utility 5-2 Symbols in text x on equipment x Symbols in Text x System Configuration Utility controller order 4-4 creating diskettes 4-2 defined 4-1 features 4-1 Online recovery server status 4-5 PCI memory overlay setting 4-5 running 4-3 SmartStart
SMART-2DH Array Controller
Reference Guide
Second Edition (
March 1998)
Part Number
295469-002
Compaq Computer Corporation